Tag Archives: heat

Hot Tub “Make It Work Project” Video

24 Thursday May 2018

Posted by in Business, Communication, Customer Relations, Customer Service, Do It Yourself, Ethics, Honor, Life, Make It Work, Management Practices, Marketing, Nevada, Public Image, Public Relations, Recreation, Respect, selling, Technology, Water

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Make It Work: Hot Tub Repair

With a background and a degree in theatre, as well as years of home projects, I often have encountered “make it work” situations. My experiences in electrical and plumbing have allowed me to undertake projects that I would have never attempted as a young man.

A “Make It Work” project is a significant repair or build that is not done by a professional, nor done with a major budget. It is a project that involves adaptation and usually requires resolving several issues that are not part of the standard procedure. 

I just completed a major repair on our hot tub (spa) and created a video that records the steps taken to replace several worn out key components. 

Balboa Water Group:  The Customer is the Enemy

The most significant challenge of this project was the anti-customer relations of the Balboa Water Group. Balboa was the company that made the controller that failed and the replacement. Their philosophy of support is to only deal with spa technicians and shun customers.

That philosophy is understandable as spa technicians require less interaction in troubleshooting a problem because of the technician’s familiarity with hot tubs. Customers require more explanation and are more time consuming. Because of the plumbing and electrical issues associated with a hot tub, most people rely on a professional technician to deal with any spa problems.

However, the customer is the person that actually purchases the product (one way or another) and the company should have some accountability to the customer. Balboa tech support is so anti-customer, the phone maze actually hangs up on the customer once the person identifies themselves as a customer, not a technician.

Fortunately, they will take emails from a customer, and tech support called me almost immediately after I sent an email, but the attitude of the support person was that I needed to hire a professional. He did give me enough information that I was able to know what to test, but he was elusive in giving me direct answers to my questions.

Their lack of cooperation and the confusing electrical design of the Balboa control board was responsible for about one-quarter of the time involved on this project. 

Understanding Global Warming and Cold Weather

31 Sunday Dec 2017

Posted by in About Reno, Generational, Government, Government Regulation, Green, Health, Higher Education, Politics, Science, solar, Taxes, Technology, Universities

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Few things define a person’s intelligence than the ability to understand complex issues. Few things define a person’s stupidity than to take a complex issue and use a short-circuit of logic to make it sound simple.

Every winter some people prove their lack of intelligence and say something like, “I just shoveled five inches of global warming off my driveway.” This makes other small-minded people giggle, and the speaker feel like he has just proved he is smarter than all the intelligent, educated people.

He is not.

Global Warming and Winter Weather 101
To understand the threat of global warming a person first has to understand the effect of the Earth’s 23.5° tilt of its axis off the solar plane. I just lost 30% of the stupid people.

The Earth’s tilt causes one hemisphere (north or south) to receive more radiant energy than the other in the few months around the solstices. This means that one of the polar regions is receiving external heat from the Sun, and the other is receiving no solar energy because it is in darkness. I’m about to lose another 20% of the stupid people.

The cold air in the polar region would stay exactly where it is if it weren’t for the Laws of Thermal Dynamics. Ah, there they go. Okay, were down to the last 50% of the stupid people.

Among other things, thermal dynamics explain the behavior of the energy exchange between two substances, and Fluid Dynamics help to explain how a difference in temperature in a substance like air causes cooler air to mix with warmer air. I just lost another 25% of the stupid people. It was the ‘fluid dynamics’ thing, wasn’t it?

The greater the difference in temperature, the greater, or more actively, the warmer air will mix with the cooler air. If the last 25% of stupid people can just hang on, I’m almost there.

Because there is more carbon dioxide suspended in our atmosphere, it absorbs more of the solar radiation, and that increases the temperature of the air. That causes more water to vaporize and it also absorbs solar radiation and that further increases the temperature of the air. Damn, I lost another 10%.

During the northern hemisphere’s winter, the north polar region has a lot of cold air that desperately wants to mix with the warm air to the south to equalize the temperature between cold and warm. The greater the temperature difference, the more powerful the movement of the air toward each other. Okay, l just lost another 10%.

I see the blank faces of the last 5% of stupid people. Cold air is cold air. It remains cold as it moves toward the warm air. It is only after it mixes with warmer air (i.e.; storms) that the temperature of the two air masses begin to equalize. Oh, there go the last 5% of the stupid people.

For the rest of us, global warming creates warmer air masses and that can lead to the increased movement between the two air masses resulting in stronger winds and more cold air moving farther south. Also, warmer air can retain more water vapor, so when cold and warm air meet, the storms can result in higher precipitation.