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Monthly Archives: December 2013

Hey Stupid, Privacy is Dead and Your Face is the Reason

31 Tuesday Dec 2013

Posted by Paul Kiser in Communication, Crime, Crisis Management, Customer Relations, Ethics, Generational, Government, Honor, Information Technology, Internet, Lessons of Life, parenting, Photography, Public Relations, Relationships, Respect, Social Interactive Media (SIM), Social Media Relations, Technology

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Anthony Weiner, Biometrics, face, Facebook, facial recognition software, Facial recognition system, Ohio, on line, Privacy, Twitter

Facial recognition software is the final nail in Internet privacy

Facial recognition software is the final nail in Internet privacy

Go ahead, just try to protect your privacy. Give up Facebook. Scoff at Twitter. Swear you’re going to never sign on the computer again. It is all useless.

Stick a fork in privacy on the Internet. There no such thing as privacy on the Internet, nor is there privacy off the Internet.

A girl decides to check up on her boyfriend. She happens to be an attorney in Ohio and has access to the State’s facial recognition software. She uses it to snoop on her boyfriend and other people her friends were dating. This was in 2008. Five years ago and she was using (well, misusing) facial recognition software that was meant for finding criminals.

It doesn’t matter whether you take the picture or post it. It doesn’t even matter if you knew you were in the picture. New Years Eve? Good luck in keeping your face out of every picture that people around you take. If your face shows up in a posted picture, it can be found and matched. 

Not only law enforcement is using facial recognition software. Casinos are using it. Some suggest that Disney is using it in their parks. Retailers are using it. Your significant other can buy it and download it today. If you want to see how deep the rabbit hole goes, watch this TED Talk on facial recognition software.

Anthony Weiner: Too bad it wasn't his face that got him in trouble

Anthony Weiner: Too bad it wasn’t his face that got him in trouble

There is no such thing as privacy. One more time. There is no such thing as privacy.

THE ANSWER
Behave. That’s it. Or at least know that if you don’t behave everyone will find out and it will be at the worst possible moment for you. People learn how to behave when they go out in public. The Internet is public. There is no difference.

Epilogue of Planet Epsilon (science fiction)

24 Tuesday Dec 2013

Posted by Paul Kiser in Fiction, Science, Science Fiction, Space

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Alien, alien ship, asteroid belt, Delta, Disaster, Earth, Epsilon, Gamma, Japan, Jupiter, Mar, Mars, Mercury, Nippon, planet, Saturn, scifi, sol, solar system, Sun, Venus

24 December 2038 – Chōfu, Tokyo, Nippon Unified Aerospace Agency (NUAA)

Orbits of 6 worlds nearest Sol

Orbits of 6 worlds nearest Sol and debris from the Epsilon explosion (Data recovered from alien ship) 

At today’s 9:00 AM press conference we announced the discovery of an alien craft found in orbit around our Sun. The orbital path of the craft was almost thirty degrees off the orbital plane of the solar system and was between Venus and Mercury at perihelion and extended out to near Jupiter’s orbit at aphelion. The long-deceased occupants of the ship were apparently from within our solar system on a planet they called Epsilon.

As mentioned this morning, we are releasing the text of the most significant alien messages or logs that we recovered on a hand device inside the craft. From what we can determine from the ship’s records so far is that Epsilon, located between Mars and Jupiter, exploded about 66 million years ago. The Epsilonian language is apparently the root language of English as the symbols and sounds are almost identical to English.

The aliens were human in body type. Several of the occupants of the ship were found in a compartment that preserved their bodies. We believed these aliens died after their craft was damaged and the crew put them in an area of the ship without heat or air to keep them from decomposing. DNA testing has proven that we are related these aliens, although probably not directly to the occupants of the ship.

According to what we have learned from their records so far, this ship was one of seven that attempted to reach Earth (named Gamma in Epsilonian) from Mars (named Delta in Epsilonian) after Epsilon exploded. Remnants of the planet still exist in what we have come to know as the Asteroid Belt; however, most of the planet was scattered throughout our solar system and some larger fragments impacted on the other planets including Earth. The descendants of the aliens that landed on Earth must have survived for millions of years in small pockets until humans began to become dominant in the past 100,000 years.  This ship was apparently the only one that did not make it to Earth.

Image of Epsilon before it exploded. Recovered from the alien database.

Image of Epsilon before it exploded. Recovered from the alien database.

Below is the original text from the most significant messages we have recovered so far. 

Message 10884.11.75.06.41.12.52 From Epsilon Crew Member
Wee faild. Wee tride, wee tride agane, wee tride more, and wee still faild.

Tu ue hoo reed this, I noe ue kant understand ar sarow. Pleese, here me. Fore ar brothers and sisters mae bee, likelee ar, yore fathers and mothers. If ue kan reed this then it is sertan ue ra, fore yore words kame from ar words.

Wee wer from Epsilon, tha 5th world from Sol, but wee livd in ae kalonee on Delta, tha 4th world. Now bothe worlds ar lost and all hope lies on Gamma, tha 3rd world.

Let mee restart. Epsilon was tha sorse of life in tha Sol sistim. Ar world was bigger than Gamma and Baeta (tha 2nd world,) and much bigger than Dellta. All 4 worlds had firm ground and ae laer of gas, but Baeta, like Alpha (the 1st world) had noe likguid. Gamma, Dellta, and Epsilon had likguid, but Epsilon producd life and evold 1st.

Epsilon was home but wee wantd tu xplore, soe wee lernd tu sore beetwene worlds. Dellta and Gamma had life, but not wise life. Ar peepel desided to kalonee on Dellta 1st.

Wee had livd on Dellta fore almoest 50 orbits and preeparing tu kalonee on Gamma  when disaster struk Epsilon. Ae flash that lit up ar erly morning skie on Dellta then faded. Epsilon was gon. Wee beeleve it was natural. Epsilon had plenteeful unstabil ellamints in tha krust. If those ellamints xtended into tha likguid rok beeloe, thae it koud hav gatherd tu ae kritikal mass and xploded with such forse tu destroy ar home world.

Ae grupe of sieintists had warnd that Epsilon mite….. (text was not recoverable)

Message 10884.11.75.06.41.15.04
Delltas orbit put it in tha Epsilon deebree flung toward Sol. Wee had onelee weeks tu evevakuate Dellta. With Dellta in sertan dume, ar hope was tu sore tu Gamma, but wee had noe kalonee ther. Wee had 7 ships availabel. 6 had peepel and 3 months of supplies eech. 1 ship kaireed ar teknolojee. That ship held ar soring masheens, ar komemunikashun eekwipmint, shelters, and everee thing needed tu restart ar sivilliesaeshun. 6 ships made it tu Gamma. 1 ship, ar ship, did not.

Wee due not noe if thae kan sirvive without….(text was not recoverable)

Volcanoes in the lower left caused by fragments from the break up of Epsilon

Volcanoes in the lower left caused by fragments from the break up of Epsilon

Ar ship was tha last tu leve Dellta. Deebree from r home world hit ar ship. It disstroyd ar injin kontrol. Ar injins flamed until wee had noe fuel. Ar orbit touk us abav tha planit orbits, around Sol, then in an eeliptikal orbit out past Epsilon and back tu Sol. Of ar 16 crew, 7 hav survived 2 orbits, but ther is noe hope. Wee noe longer can reepair our eekwipmint and ar air sistim will fail sune.

Message 10884.11.75.06.04.44.03
Wee hav watchd as ar broekin world has reekd havoke. Tha rimnants of Epsilon tore thru tha Sol sistim and miny larg fragmints inkluding 2 of Epsilons moons ar still in unstaebel orbits that will evinchuelee hit another world or Sol. 4 massiv fragmints hit Dellta kreeating majore fire mountans spewing out likwid rok. It is terning tha world inside out. Tha impakts of tha fragmints pushd Delltas gas in tu spase and chaengd its axis by 25 dagrees. Oever 1000 peepel wer left on Dellta and thae ar all ded.

Far side of the Moon peppered by fragments of Planet Epsilon

Far side of Earth’s Moon peppered by fragments of Planet Epsilon

Gamma survived thanks tu its Mone. A storem of deebree hit tha bak side of the Mone, but 1 larj fragment did hit tha Gamma. It filld tha air with fire and ash and tilt the axis almoset as much as Dellta. Kondishuns fore our peepel mae not bee sirviveabel.

 Zeta was forjunate. It was on tha opposeit of Sol when Epsilon xploded and it has not bin hit by maejor fragmints yet, however, ……(text was not recoverable)

Saturn's rings from the oceans of Epsilon

Saturn’s rings from the oceans of Epsilon

 ….differint fore Eta. Ae larj fragmint and sum fine deebree, posieblee likwid from 1 of Epsilons oeshuns was sent towards Eta. The fragmint tilted Etas axis and tha fine deebree went in tu orbit around Eta. It seems tu bee forming ae ring strukchure around Eta.

Sum of Epsilon was eejektd far out frum Sol kreeating ae cloud of deebree in tha outer sistim. Deebree nere Zeta was absorbed, but sum setteld in orbit ahed and beehind Zeta. What littel is left of Epsilon is spreding out whair ar world usd tu orbit. Fragmints will kontinue tu raen don on tha worlds fore senjurees…..(text was not recoverable) 

Message 10884.11.75.08.18.32.29
…..(text was not recoverable) Wee had kontakt with tha moset of tha ather ships until their power faild. Thae must restart ar race without all tha teknalogee wee karee on r ship. It mae bee hundreds of orbits, mae bee longer beefore thae kan sore aegaen. This message will not bee red until long after wee ar gon.

10 Things To Decline From An Employer

09 Monday Dec 2013

Posted by Paul Kiser in Business, Communication, Customer Relations, Customer Service, Employee Retention, Ethics, Health, Honor, Human Resources, Information Technology, Internet, Management Practices, Pride, Privacy, Public Relations, Re-Imagine!, Relationships, Respect, Social Interactive Media (SIM), Social Media Relations, Technology, Tom Peters

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Affordable Care Act, benefits, company car, company cell phone, company email, Email, employment agreement, employment contract, free speech, Heath Benefits, Intellectual property, NDA, Non-compete, Pay for Performance, retirement benefits

No longer can anyone expect to build a lifelong career with one organization, nor is that considered healthy for the individual or the company. A person is now his or her own commodity. He or she must expect to build their own skills and reputation as an individual on the open market rather than as corporate employee number 8675309.

In this Brave New Working World a person should be prepared to say ‘no’ to antiquated elements of 20th Century employment, not only because they are inappropriate, but because they indicate that employer is unaware of their failure to be competitive in the 21st Century. Benefits and perks that were meant to tie a person to one organization no longer make sense in a world where ‘permanent employee’ has been replaced by ‘contract labor.’

Here are ten employment offers and requests that should be declined from an employer and cause you to re-evaluate your working relationship with a company:

No. 10 – Retirement Benefits
It should be obvious that any company offering retirement benefits either does not understand today’s working world or is trying to offer something that they know you will never receive. Better to have the money now and invest than pretend you’ll still be with the company when you retire.

The Company Email is always the company's to give or take away

The company giveth and taketh away access to your email

No. 9 – The Company Email Account
You many have to use the company email when corresponding with others in the company, but always ask yourself, “If the company decided to lay me off today and they ended my access to my email account, what information would I lose?” What about that email from the senior executive that ordered you to overcharge your customer? Every email sent to your company email account should be forwarded to a private account and blind copy any company emails you send to your private account. This protects you and the company from the unethical corporate manager.

No. 8 – The Company Car
When I was growing up my uncle worked for an oil tool business and he had a company car. I thought that was the coolest perk in the world. While it is a rare perk in today’s world, it should be declined in most situations. The problem with the full-time company car is that it becomes a liability if a better employment opportunity arises. Suddenly you’re faced with buying a new car in order to accept a better job.

The company cell phone comes with chains attached

The company cell phone comes with chains attached

No. 7 – The Company Cell Phone
Many people fail to realize what a company cell phone represents. It is a chain that ties the employee to the employer 24/7/365. A boss may hesitate to call a private cell phone, but have no problem calling the phone they are paying for at 3 AM. Many jobs require an employee to be accessible, but you are better off with your own phone than be indentured by a company cell phone.

No. 6 – Giving Your Employer Your Social Media Passwords
There are questions as to whether it is legal for an employer to demand an employee’s passwords to his or her Facebook, Twitter, and other Social Media passwords. The bottom line is that you do not want to work for a company that wants this level of control on your life. It will only go downhill from there.

No 5 – Restricting Free Speech (The NDA)
In an exercise with students in a graduate program, I purchased the fictional company they worked for and I was interviewing them to determine who to keep and who to let go. As part of this exercise I gave each of them an outrageous NDA contract (see Kco NDA) to sign. In almost every case, the Master’s program students signed it, most without question.

A company’s has a right to protect its reputation, but employers should be under the burden to gain the loyalty, trust, and respect of their employees so that they would not dream of talking smack about their workplace. If an employee is ready to bad mouth the source of their income then either the employer hired the wrong person, or the employer has failed to treat their employee as an important asset. In either case, it is the employer, not the employee who shoulders the burden of the failure.

No. 4 – Intellectual Property
If you have been consigned to produce something tangible for someone, then you have agreed to surrender it once it has been created and delivered; however, many companies are claiming ownership of any work done by an employee as their own intellectual property. Nothing could be more disrespectful to a human than to treat them as a machine that is only useful as a tree from which they pick and enjoy the fruit. A business that values their team would never have to be concerned about the issue of intellectual property because each team member’s work would be a source of pride and celebration. The important element in any organization is the person who creates the work, not the work itself.

Before you sign away your right to maintain ownership of your work you should ask if you want your give away your legacy of achievement to those who didn’t do the work?

The Affordable Care Act is emancipation for the worker

The Affordable Care Act is emancipation for the worker

No. 3 – Health Benefits
America has millions of people who continue to work for an employer primarily because they need or want the health insurance offered by the company. As an employer do you want people to only be working for you because of the health benefit perk?

The biggest impact that the Affordable Care Act will have on America is to free people to work for people they want to work for, not those who have the critical health care benefit he or she needs.

No. 2 – Pay For Performance
When someone attempts to quantify a job or project they sacrifice common sense for greed. The need to meet the measured goals forces an employee to ignore important aspects of work that can’t be measured or quantified. Pay For Performance assumes the Ends always justifies the Means, which is rarely true in the business world, despite what greedy executives and investors think. Almost always customer satisfaction is at risk under Pay For Performance standards because a customers true satisfaction cannot be measured by questionnaires, surveys, nor sales. In every case the wise employee will figure out how to exploit the system and defeat the true purpose of the evaluation tool.

Pay For Performance systems are lose-lose scenarios for everyone and a company that relies on them does not understand how to truly motivate and reward its team; therefore, you should avoid the trap they are setting for you, your customers, and themselves.

No. 1 – The NCA
The non-compete agreement or NCA is the one indicator that proves only fools work for the employer, and there are plenty of fools out there. You shouldn’t be one of them. 

An NCA basically eviscerates your career by not allowing you to continue working if you leave the current company. In today’s world that can be a death sentence. Your skills and experience are laid to waste by an NCA and you should never agree to it, nor should you consider working for someone who asks you to sign one.

Nevada Middle School Shooting Made Worse By Absent and Inept Public Relations Management

04 Wednesday Dec 2013

Posted by Paul Kiser in About Reno, Communication, Crime, Crisis Management, Ethics, Government, Information Technology, Internet, Management Practices, Opinion, Print Media, Public Relations, Social Interactive Media (SIM), Social Media Relations, Traditional Media, Violence in the Workplace

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crisis, Crisis Management, guns, Nevada, Reno, School shooting, Sparks, Sparks Middle School, Washoe County School District, WCSD

On October 21st a 12 year-old Nevada boy brought a gun to his school, killed a teacher, shot two other students, then killed himself. The shooting left families devastated in a continuing saga of gun-related school incidents. Sadly, the crisis was intensified and prolonged by the failure of the local authorities to use standard and best practices in managing public relations. At times it seemed that there was a vacuum in media management. At other times it seemed that government officials from China had been employed to handle community relations.

Sparks Middle School - A tragedy made worse

Sparks Middle School – A tragedy made worse

In any crisis situation there is panic followed by confusion, rumors, and fear. The first goal is to resolve the immediate crisis. In most situations this will involve turning over control of the facilities and situation to law enforcement and other first responders.

However, the second goal of an organization in a crisis is to reduce the confusion, rumors, and fears. This process must start as quickly as possible, and sometimes it must be done before the crisis is under control by first responders.

In the Nevada incident, parents throughout the Reno community¹ were aware of an active shooter on a local school campus within minutes of the 7:15 AM shooting incident. There were 20 to 30 eyewitnesses when the teenager shot a teacher, who then reportedly went into the school and killed himself . It was all over within a few minutes. 

(¹The shooting occurred in Sparks, Nevada, a suburb of Reno.)

In the first hours following the shooting some rumors persisted that police were looking for the suspect; however, it is likely that law enforcement on the scene knew within ten to fifteen minutes that shooter was dead. With the suspect dead, the priorities of the first responders were to render assistance to the wounded, secure the students and school, secure the crime scene, and gather information.

Children became the official source of the shooting

Children became the official information source of the shooting

At least eight different sources were quoted in the first few hours after the shooting. This would indicate that the Washoe County School District and the various law enforcement agencies responding did not select a skilled spokesperson to manage the post-shooting situation. At 7:42 AM, less than 30 minutes after the shooting, the Reno Gazette Journal reported the following:

  • A shooting had occurred at Sparks Middle School
  • A police spokesperson had confirmed that the shooter was ‘neutralized’
  • Police were looking for the suspect
  • The school was on lockdown
  • The students had been evacuated

It shouldn’t be a surprise that the information coming from the crime scene in the first hour of the incident will be in conflict; however, the role of the primary spokesperson is to rapidly identify rumors and incorrect facts and address them. Two hours after the shooting a press conference was held. This was the opportunity for local authorities to reduce anxiety, confusion, and fear by detailing critical information. By answering as many of the basic questions (who, what, where, when, why, how) as possible the public could be reassured that despite the tragedy, authorities knew what happened and had the situation under control. After the press conference the Reno Gazette Journal reported:

“Authorities released few details about a shooting at about 7:15 a.m. at Sparks Middle School during a 9:15 a.m. press conference.”

If the families of the dead and wounded had not been notified then it would not have been appropriate to release the names; however, authorities wouldn’t even confirm whether teachers or students had been shot. Students began reporting what happened to the media and with no cooperation from local authorities, the families were contacted. That is the symptom of absent or inept media management.

Forcing Children To Be Spokespeople
Within minutes after the shooting word spread, not just within the local community, but around the world. Instantly parents, grandparents, relatives, and friends of school-age children began asking questions. What school? Was anyone killed? How many were shot? Who was killed or injured? Was it over? Why did it happen? Is my child/grandchild safe?

By withholding the details the local authorities did not withhold the story they just lost management of it. Without an official source for information the witnesses, in this case, mostly children, became the official spokesperson. To make the blunders of the first day worse, suburban police and city officials refused to release the name of the shooter for three days, citing that his name did not appear on any ‘report.’ 

The Public’s Right To Know Not the Correct Issue
Local media was incensed by the stonewalling of the authorities to release the name; however, this was more than an issue of the public’s Right to Know. The stated reason by authorities to withhold the shooter’s name was to protect the family, the failure to release this information put more focus on the shooter’s family to confirm or deny the rumors that were rampant within the community.

A skilled spokesperson would have understood this and worked to ensure that the information was appropriately released while also urging the media to respect the family’s need to grieve. 

Who Owns Information?
In the 20th century mass communication came with a catch. Access to information could be controlled. The public knew what the government, public relations staff, editors, and news directors wanted us to know. That changed with the Internet and Social Media. Information is fluid and it will flow through any conduit it can find. Information desired by the public will find the quickest path and anyone who believes they can stop the flow of it is only diverting it through another source. A spokesperson can and should be the quickest path for facts and information because it will reduce the fear, confusion and rumors.

The mishandling of the crisis in Nevada should serve as a lesson as to why a skilled, experienced crisis manager and spokesperson should be a part of every organization. No tragedy should be made worse by inept local authorities.

Other Pages of This Blog

  • About Paul Kiser
  • Common Core: Are You a Good Switch or a Bad Switch?
  • Familius Interruptus: Lessons of a DNA Shocker
  • Moffat County, Colorado: The Story of Two Families
  • Rules on Comments
  • Six Things The United States Must Do
  • Why We Are Here: A 65-Year Historical Perspective of the United States

Paul’s Recent Blogs

  • Dysfunctional Social Identity & Its Impact on Society
  • Road Less Traveled: How Craig, CO Was Orphaned
  • GOP Political Syndicate Seizes CO School District
  • DNA Shock +5 Years: What I Know & Lessons Learned
  • Solstices and Sunshine In North America
  • Blindsided: End of U.S. Solar Observation Capabilities?
  • Inspiration4: A Waste of Space Exploration

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