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No Pressure, But If the Falcon Heavy Fails, So Does SpaceX

31 Sunday Mar 2019

Posted by Paul Kiser in Business, Crisis Management, Customer Relations, Customer Service, Ethics, Exploration, Falcon Heavy, Human Resources, jobs, labor, Management Practices, NASA, Public Image, Public Relations, Science, Science Fiction, Space, SpaceX, Technology, The Tipping Point, US History, US Space Program

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commercial space, Dragon 2, Dragon Capsule, Elon Musk, Falcon 9, Falcon Heavy, International Space Station, manned space program, manned spacecraft, space business, space exploration, space flight, Space X, spaceflight, SpaceX

SpaceX has put themselves in a corner. Next week’s launch of the new Block 5 Falcon Heavy has to go almost flawlessly or much, if not all, of what they have will go down in flames with the rocket.

SpaceX 1 September 2016 Static Test Explosion – Ignition

SpaceX’s Financial State

SpaceX played a risky game last year focusing on making money in commercial launches. That should have been a big boost to their revenue stream, but in January they announced layoffs. SpaceX also announced a sudden cut in the number of launches in 2019. [Source:  Business Insider 21 Jan 2019 – Dave Mosher] That might indicate that SpaceX was offering bargain prices to its customers to land contracts but losing money in the process.

One line in a statement made to Business Insider by a SpaceX representative regarding the layoffs is telling:

This action is taken only due to the extraordinarily difficult challenges ahead and would not otherwise be necessary.

SpaceX Statement

Taken at face value, SpaceX’s rationale for the massive layoffs in its rocket manufacturing division sounds like a proactive business strategy, but why be so forceful in the justification? They insist that the “only” reason for the layoffs is for the “challenges ahead.” SpaceX then repeats itself at the end of the sentence by saying, “and would not otherwise be necessary.”

SpaceX 1 September 2016 Static Test Explosion – Upper Booster Engulfed

The Organization Doth Protest Too Much

The defensiveness of the statement indicates that the layoffs are necessary because SpaceX is already in trouble. By saying the layoffs were to prepare for a grim future, they may have confirmed that they were a reactionary, not proactive move. 

SpaceX 1 September 2016 Static Test Explosion – Entire Rocket/Pad Engulfed

The Falcon Heavey Gambit

Up to now, SpaceX has landed customers on bargain pricing, but it is likely that they desperately need to attract customers that can pay top dollar. Enter the U.S. military. SpaceX has yet to gain the full confidence of the U.S. Air Force for their military satellites. Elon Musk may have thought that one successful launch using the old Block 4 boosters would have the U.S. military eating out of their hand, but that didn’t happen.

Now SpaceX desperately needs another spectacular success of the Falcon Heavy to convince those with deep pockets that their bird is equal or better than the competition.

But what if the next Falcon Heavy launch is a failure?

SpaceX 1 September 2016 Static Test Explosion – Upper Stage with payload fall to the ground

What’s at Risk for SpaceX

It is unlikely that SpaceX will experience the worst-case scenario of the complete loss of the Falcon Heavy and its Arabsat 6A satellite, but what would happen if the nightmare happened?

No space cred for the Falcon Heavy. The Falcon Heavy would not be in consideration for heavy-lift payloads by the military, nor private customers at any price.

No human-rating cred for Block 5 redesign. NASA requires seven successful launches of the Block 5 booster without a significant redesign to gain a human rating. The 15 November 2018 launch of Booster 1047 was the first with newly designed tanks. Since then, SpaceX has had six launches with the new design. The Falcon Heavy would be the seventh launch. Failure would mean another delay in obtaining the human rating for the Block 5 booster.  

Loss of two Falcon 9 Block 5 boosters and one Block 5 core. The two side boosters would be the biggest loss. They are planned to be reused on the next Falcon Heavy flight in July. That flight would have to be delayed for months and SpaceX can’t afford that delay. Remember that layoff? That hit the rocket manufacturing plant the hardest.

More expense with no revenue. Insurance would cover most, if not all, of the loss of the vehicle, but it’s not going to provide more revenue. More cuts would have to follow, pushing back the launch schedule even farther.

Loss of pad, more delays. It would be bad if SpaceX lost the vehicle in flight, but in the worst-case scenario, the loss would occur on the pad. It could be a year or more to rebuild the launch pad. The destruction of the pad and the two side boosters would bring into question whether SpaceX could make the contracted cargo deliveries to the ISS.

Testing of the Dragon 2 crew capsule flights would be jeopardized. If the April launch of the Falcon Heavy fails, Boeing would probably be able to coast into NASA’s crew capsule contract.

Enough Pessimism, What If the Falcon Heavy Flies!

A win for SpaceX would be a successful launch and recovery of at least the two side boosters, but that only buys them three months. The April Falcon Heavy launch is Act I of a two-act play. Act II is a follow-up flight in July of the Falcon Heavy reusing the two side boosters from the April launch. Part of the show is to demonstrate that the boosters can be turned around and relaunched in a matter of weeks.

The U.S. Air Force may give SpaceX a heavy-lift contract even before the July flight of the Falcon Heavy; however, it is likely that they will negotiate a below market price and it may be contingent on both the April and July flights meeting all expectations.

False Bravado

Less than a year ago Elon Musk was boasting that in 2019, SpaceX would have a 24-hour turnaround on a Block 5 booster. [Source: NASASpaceflight.com 17 May 2018 – Michael Baylor] Eight months later SpaceX was cutting their labor force by ten percent. Rather than two launches of the same booster in 24 hours, this year SpaceX is struggling to have more than one launch per month. 

SpaceX fans worship Elon Musk’s great vision but there is a fine line between vision and false bravado. Musk is known to continually overstep that line. Now one misstep with next week’s Falcon Heavy launch and SpaceX is risking a lot more than the loss of one satellite.

Is Space.com a Soviet-Style News Agency for SpaceX

29 Friday Mar 2019

Posted by Paul Kiser in Business, Communication, Communism, Customer Relations, Customer Service, Ethics, Exploration, Falcon Heavy, Human Resources, Information Technology, Internet, jobs, Journalism, labor, Management Practices, Marketing, Mars, NASA, Public Image, Public Relations, Science, Science Fiction, Social Interactive Media (SIM), Social Media Relations, Soviet Russia, Space, SpaceX, Technology, United States, US Space Program

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commercial space, Dragon 2, Dragon Capsule, Elon Musk, Falcon 9, Falcon Heavy, International Space Station, journalism, journalism standards, journalistic ethics, manned space program, manned spacecraft, Soviet space program, space exploration, space flight, Space.com

Space.com is in love. They are head-over-heels in love with SpaceX. Reading the articles posted by Space.com writers one might think that SpaceX has already landed on Mars, colonized the Moon, and cured the common cold. It’s not that Space.com writers present false information about SpaceX, it’s just that they tend to overlook…well, almost everything negative.

This style of almost compulsory cheerleading of SpaceX by an alleged news source is reminiscent of the type of reporting from the Soviet days of TASS (Telegrafnoye agentstvo Sovetskogo Soyuza,) Russia’s official news source. From 1925 to 1992, Soviet intelligence agencies often used TASS to put out positive news and disinformation, including crafted stories praising the Soviet space program. For decades, TASS was the mouthpiece for the Soviet government reminding Soviet citizens that the Soviet government was always correct even when they were wrong.

A Fake Starship Prototype?

Space.com demonstrates the Soviet-like reporting in one of its latest articles on SpaceX. Writer Lee Cavendish published an article [Space.com 29 Mar 2019] that gushed about SpaceX’s Starship Hopper. He began his piece as follows:

SpaceX continues to amaze in popularizing space exploration. Not only is it doing fantastic work in reaching and exploring space…

Lee Cavendish for Space.com

For his article, he used this artist’s rendering of the Starship…

Artists rendering of SpaceX’s Starship used by Space.com

However, this is what the actual craft looked like at the test site in January before the top blew off in the wind…

…and this is what it looked like after it fall down, go boom….

…and finally, this is what it looked like for this week’s tests:

A test of a Starship, or a silo with legs?

It’s understandable why the artist’s rendering was used and not images of the real thing. SpaceX didn’t even bother to put the top half of the Starship back on for the test.

Not an expert, but doesn’t that seem to be a wimpy propulsion system?

Close-ups of the bottom of the Starship would indicate that almost no effort was put into making this ‘prototype’ anything but a show for the public. From top to bottom this doesn’t look like anything that can get off the ground, which is may be why Space.com used an artist’s rendering.

Is Space.com Ignoring the Problems?

SpaceX has glaring problems and yet, Space.com has nothing but praise for the company. This week I wrote two articles detailing their problems (SpaceX’s Implosion and SpaceX 2019 Launch Schedule Realities] and yet, space-focused media outlets like Space.com seem to have a blind eye regarding the issues that seem to be obvious.

Among the issues that seem to be ignored are:

  • Hidden costs of relanding the boosters (30% fuel reserved for relanding reducing lift capacity, cost of boosters built for reentry and landing, cost of maintaining an ocean landing pad, costs of launch delays because of weather conditions at the ocean landing pad, cost of transportation of reused booster, costs of refurbishment of a booster, etc.)
  • Reduction of 10% of their workers when they should be expanding
  • Failure to test a Block 5 version of the Falcon Heavy before launching for a paying customer
  • A lack of progress on Dragon 2 and Falcon Heavy testing for most of 2018
  • Drastic reduction in 2019 launch schedule
  • Significantly underpricing the cost of a mission while apparently in a financial crisis
  • A silly prototype test of the SpaceX Starship
  • Overhyping an unmanned test of the Dragon 2 crew capsule that was essentially a mimic of a cargo delivery to the International Space Station (ISS)

Space.com:  SpaceX’s Public Relations Team

Instead, Space.com publishes an unending series of articles that 1) sing praises of SpaceX, 2) seem to be expanded versions of a SpaceX public service announcement, and/or 3) are based on an Elon Musk Tweet. At times the articles cover the same topic as reported by another Space.com writer or sometimes the same writer will cover the same topic, only days apart.

Below is a list of articles that Space.com has published regarding SpaceX in the last 35 days:

  1. Meet SpaceX’s Starship Hopper [Space.com 29 Mar 2019 – Lee Cavendish]
  2. SpaceX’s Hexagon Tiles for Starship Heat Shield Pass Fiery Test [Space.com 22 Mar 2019 – Tariq Malik]
  3. You Can Watch SpaceX’s Starship Hopper Tests Live Via a South Texas Surf School [Space.com 22 Mar 2019 – Sarah Lewin]
  4. SpaceX Preparing to Begin Starship Hopper Tests [Space.com 18 Mar 2019 – Jeff Foust]
  5. SpaceX’s Falcon Heavy Megarocket to Fly 1st Commercial Mission in April: Report [Space.com 18 Mar 2019 – Mike Wall]
  6. SpaceX’s Crew Dragon Demo-1 Test Flight in Pictures [Space.com 8 Mar 2019 – Hanneke Weitering]
  7. SpaceX’s Crew Dragon Looks Just Like a Toasted Marshmallow After Fiery Re-Entry [Space.com 8 Mar 2019 – Tariq Malik]
  8. SpaceX Crew Dragon Splashes Down in Atlantic to Cap Historic Test Flight [Space.com 8 Mar 2019 – Mike Wall]
  9. SpaceX’s Crew Dragon Success Heralds ‘New Era’ in Spaceflight [Space.com 8 Mar 2019 – Mike Wall]
  10. SpaceX’s Crew Dragon Left Its ‘Little Earth’ Behind on Space Station [Space.com 8 Mar 2019 – Hanneke Weitering]
  11. SpaceX Crew Dragon Re-Entry May Be Visible Over Some of Eastern US [Space.com 7 Mar 2019 – Joe Rao]
  12. Astronauts Pack Up SpaceX’s Crew Dragon for Return to Earth [Space.com 7 Mar 2019 – Meghan Bartels]
  13. SpaceX’s Crew Dragon Homecoming Friday May Be Toughest Part of Its Mission [Space.com 6 Mar 2019 – Mike Wall]
  14. VP Mike Pence Hails SpaceX Crew Dragon Success at Space Station [Space.com 6 Mar 2019 – Mike Wall]
  15. ‘Little Earth’ on SpaceX Crew Dragon Gives Boost to Celestial Buddies [Space.com 4 Mar 2019 – Robert Z. Pearlman]
  16. New ‘Celestial Buddies’ Earth Plush Is Even Cooler than SpaceX’s ‘Zero-G Indicator’ [Space.com 4 Mar 2019 – Kasandra Brabaw]
  17. SpaceX’s Crew Dragon Docks at Space Station for First Time [Space.com 3 Mar 2019 – Mike Wall]
  18. Trump Hails SpaceX Crew Dragon Launch, Says NASA’s ‘Rocking Again’ [Space.com 3 Mar 2019 – Tariq Malik]
  19. SpaceX Adds Adorable ‘Zero-G Indicator’ Inside the Crew Dragon [Space.com 2 Mar 2019 – Hanneke Weitering]
  20. Elon Musk Was Emotionally Wrecked by SpaceX’s 1st Crew Dragon Launch Success — But In A Good Way [Space.com 2 Mar 2019 – Tariq Malik]
  21. SpaceX Crew Dragon Launch Heralds ‘New Era in Spaceflight,’ NASA Chief Says [Space.com 2 Mar 2019 – Mike Wall]
  22. With SpaceX and Boeing, Commercial Crew Launches Will Boost Space Station Science [Space.com 1 Mar 2019 – Meghan Bartels]
  23. It’s Just About ‘Go’ Time for SpaceX’s 1st Crew Dragon Spaceship [Space.com 28 Feb 2019 – Tariq Malik]
  24. SpaceX Is Launching a Spacesuit-Clad Dummy on 1st Crew Dragon [Space.com 27 Feb 2019 – Mike Wall]
  25. NASA, SpaceX ‘Go’ for 1st Crew Dragon Test Flight on March 2 [Space.com 23 Feb 2019 – Mike Wall]

Why?

The question is why? Why do Space.com writers seem like they are part of a Soviet-style news agency? One reason is that perhaps they are just fans of SpaceX and Space.com has become a SpaceX fansite. Another possibility is that their access to information regarding SpaceX is conditional on cooperation with the company. It may be as simple as an article that is critical of SpaceX will result in he or she being blacklisted. Maybe the writers are enamored with and afraid of SpaceX at the same time.

Regardless, it would seem that Space.com is not a reliable source of unbiased information. In 2003, Space.com won an award from the Online Journalism Association for coverage of the Space Shuttle Columbia disaster. That was over 15 years ago. Maybe they haven’t won another award because they actually have to do journalism to be considered.

SpaceX 2018 Report Card: C+

31 Monday Dec 2018

Posted by Paul Kiser in Business, Ethics, Exploration, Falcon Heavy, Government, Mars, NASA, Public Image, Public Relations, Space, SpaceX, The Tipping Point, United States, US Space Program

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commercial space, Dragon Capsule, Falcon 9, Falcon Heavy, manned space program, Northrop Grumman, reliability, reusability, space exploration, space flight, space travel, spaceflight, SpaceX, Zuma

Last February I wrote that SpaceX had three “must do” things in 2018 to prove that all the self-promotion and bragging is justified. It’s time to look back and see how SpaceX did in achieving these critical milestones.

SpaceX Roadster in Space: A symbol of a company going nowhere fast

No. 1 – Consistency in SpaceX Payload Delivery:  B

SpaceX had 21 launches this year. All of them successful, meaning they didn’t blow up in the first few minutes. This was three more launches than the previous year. One of the launches was the test flight for the Falcon Heavy rocket, but the rest were largely for SpaceX customers.

There was only one payload that did not make it into orbit. The Zuma military satellite was shrouded in secrecy, which means no one had to take the blame or acknowledge the payload failure. A report indicates that SpaceX was not to blame, but there are discrepancies in the live reporting by the SpaceX Launch Announcer that indicate a failure of the SpaceX fairings to deploy on time.

That gives SpaceX a 95% success rate, which would seem to be great, but with billions of dollars invested in payloads, one failure is too many. SpaceX gets a B.

No. 2 – Prove Falcon Heavy is Reliable:  D+

SpaceX had a major publicity win with the first launch of Falcon Heavy rocket last February. The stunt of launching a Tesla Roadster was a stroke of public relations brilliance that overshadowed the fact that no additional Falcon Heavy launches followed the single success.

The next Falcon Heavy launch is scheduled for March of 2019. If all goes well, SpaceX will be one step closer to proving reliability, but SpaceX has not made its case to the people who can afford to pay SpaceX to launch their satellites.

Another Falcon Heavy rocket is scheduled to be launched in April, but those are the only two Falcon Heavy launches scheduled in 2019. The fact that the National Reconnaissance Office (NRO) announced in late October that it awarded a Heavy Lift contract to SpaceX’s competitor, United Launch Alliance (ULA) indicates that SpaceX is not considered reliable and/or as economical in the heavy launch market.

If SpaceX has any issues with either of the 2019 Falcon Heavy launches, it may have to end its Falcon Heavy program for a lack of customers. SpaceX gets a D+.

No. 3 – Success of the F9 Block 5 Version:   C+

There are two primary missions of the Block 5 booster. First, it has to be proven to be safe for human flight. Second, the Block 5 booster is supposed to be the savior of space travel because of reusability and reliability. It is supposed to have a quick turnaround from launch to re-launch and it is touted as a booster that can easily be used ten times or more.

In 2018, SpaceX put up six Block 5 boosters in ten launches. One Block 5 booster has been used three times and two boosters have been used twice. Of the three Block 5 boosters that have been reused, the average turnaround time from launch to re-launch is 99 days.

SpaceX had to delay the December 2018 crewed mission back to June 2019. That means they failed to prove human rating in 2018.

The reusability and reliability of the Block 5 booster are also still in question. They have to be given credit for the ten successful launches, and the turnaround time is better than the Block 4 booster turnaround time (Average 177 days.)

Still, there is not enough information to determine if the Block 5 will achieve its primary goals. SpaceX gets a C+.

SpaceX gets an A+ in generating excitement and a polished public image that invites public support; however, the public image is not what counts in the commercial space business. SpaceX is practically giving away space on some of its rockets to stay in the public spotlight with its launches. The reality is that SpaceX maintained its ability to stay in business one more year, but that was not what it needed to do. Overall grade:  C+

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