Tag Archives: Communication

500th WordPress PAULx Post: Milestone of Words

11 Sunday Feb 2018

Posted by in Aging, Communication, Eclipse, Education, Ethics, Generational, Higher Education, Journalism, Lessons of Life, Milestone, Opinion, Random, Relationships, Respect, Rotary, Universities, Wordpress, Writing

≈ Leave a comment

Tags

, , , , , , , ,

I have reached a milestone of writing on this WordPress site. This is the 500th article! It has taken me eight years and a lot of typing. For this occasion, I’m writing 500 words and breaking it down into five topics of 100 words each.

Lunar eclipse 31 JAN 2018

Writing

Writing is a gift that is given to few people. For everyone else writing is learned. After writing 500 articles on this site, and many more words on other sites, I have improved, but I’m still barely a teenager when it comes to writing. Anyone can become a great writer, it just depends on how much you practice the art.

I am not a ravenous reader of books, but I am an admirer of plays. William Shakespeare is a hero of mine. At a time that writing was a rare talent, he became a legend. He created life by using words.

Life

I’m not sure we are meant to understand life. It would be like being given the answers before we take the test. I believe that our life is meant to teach us who we are and in the end, it comes down to a simple question:  Did we avoid being deceivers?

It is easy to determine a person’s inner strength of character based on how honest he or she is to themselves and to others. Rotary’s Four-Way Test is a great guide for determining character. It’s not a matter of saying it. It’s a matter of doing it. Trump can’t.

Four-Way Test

Relationships

I believe life is about positive relationships. Time by yourself is necessary but most your life should be spent engaged with others. Interaction creates a balance. When we are alone we have no alternate view and that is dangerous. The human brain likes to create an idea and then make a cozy nest for that idea to be sheltered from opposing thoughts. That makes for weak thinking.

Relationships force us to expose our ideas to others which either reinforces or challenges them. That makes for a richer life and stronger and more balanced thinking. Negative relationships should be avoided.

Communication

Relationships are based on communication. Not necessarily by words. In fact, I believe the deepest communication occurs through intimacy. Words can be used to deceive and manipulate others. For some people, their primary use of words is to deceive. Intimacy is not easily faked.

When communication is used to express true thoughts and emotion it builds relationships. This doesn’t mean that everyone will accept or agree with those thoughts and emotions, but I believe we are meant to have relationships only with people who are accepting and honest with us. Communication binds us to some and disconnects us from others.

Wisdom

Who am I to talk about wisdom? I do not have a master’s degree, nor a doctorate in any field. I am not a shining example of what to do. I have no great mind that spews forth great thoughts. I am one micro entity in a universe that would not recognize me from a speck of dust.

I do have awareness. I have senses that interpret the world around me. I have life and that gives me experiences to reflect on. Perhaps wisdom is simply the ability to measure our own experiences and understand good outcomes from bad ones.

[COUNT TO 500:  500th Article in PAULx]

Babble Blog

17 Friday Feb 2017

Posted by in Aging, Branding, Communication, Ethics, Generational, Government, Higher Education, Honor, Management Practices, Politics, Public Image, Public Relations, Respect, US History

≈ Leave a comment

Tags

, , , , , , ,

_dsc8065I’m working on an article that you are going to really enjoy. The article is going to come out tomorrow, or maybe next week, or sometime, but you are going to love this article.

People, so many people, have wanted me to write this article, and they come to me, everyday, I’m telling you they come to me every day. Every. Day. And they want me to write this article.

This article is so important. So. Important. I can’t even tell you how important this article is, but believe me, this is an important article. And I’m not just saying that. Other people, smart people, these people are so smart it will blow you away. Blow. You. Away. And these smart people are saying that this is the article that needs to be written, and I’m going to write it, because the people want me to write it.

There is such a mess out there, you don’t even know how bad of a mess there is, but once I write this article you will see how big of a mess there is, and the media, the liberal media has been hiding this mess, hiding this mess. I’m telling you they have been purposely hiding this mess from the public, because I’m telling you that they’ve been hiding this mess, and I’m going to tell you about it, because I’m not going to let the liberal media hide this mess anymore. We’re going to fix this mess and were going to make everything better because you deserve better. You. Deserve. Better. Better than what these other people have been giving you.

This is what the people want. They want me to write this article, and they want me to do it because I am the best person to write it. You can’t find a better person than me to write this article. I write. It’s what I do, and I’m great at writing. I’m the best. You will not find anyone more qualified than me to write this article, and this is why I’m the one who the people want to write this article. So this article will come out in the next few weeks, or next year, at the latest.

A Failure of Communication

06 Tuesday Oct 2015

Posted by in About Reno, Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Education, Generational, Government, Higher Education, Information Technology, Internet, Management Practices, parenting, Print Media, Public Image, Public Relations, Social Interactive Media (SIM), Social Media Relations, Technology, Traditional Media, Universities, Website, Women

≈ Leave a comment

Tags

, , , , , , , , , , , , , , , , ,

“What we got here is a failure to communicate“
Prison Warden in Cool Hand Luke

Organizations should use extreme caution in employing anyone over forty-five for handling public image and public relations. I fall into that bracket and I’ve been studying social media since 2007, but I only know enough to understand that most ‘professionals’ of the traditional media don’t have a clue when it comes to communicating information to people in this century.

Traditional media professionals reminisce about the glory days when the game was to be on good terms with the editor of the local newspapers, have drinks with the news directors of the local television stations, and talk shop with the other local public relations (PR) directors at the bigger companies. Those were the days when a phone call could land a big story for the local news that would launch a new product or service. Top management would pat the PR guy on the back (or on the butt if the person was female) and tell him or her what a great job they did.

Those days are over.

The Internet, Facebook, customer reviews, Twitter, Yelp, and a thousand other media channels severely wounded traditional media and the old ways are never coming back. Yet, talk to an old PR person and say that nothing has really changed. It’s all about who you know. Old PR people don’t have a clue at how silly they sound.

I was at a school board meeting for a public charter school last week where a self-professed ‘expert’ in public relations announced that she was at a conference and learned that people no longer used websites to obtain information. She said that parents of school-age children only paid attention to Facebook and Instagram.

Actual "Principal's message" from current school website....written at least three years ago

Actual “Principal’s message” from current school website….written at least three years ago

It should be noted, and that the school’s website is one of the worst on the Internet, and that the school is known for its severe deficiency in communicating information to parents.

Public Communication 2015
As part of the out-of-touch generation, take my advice with a grain of sodium chloride, or whatever water retaining additive you choose, but here is what I have learned in the past eight years.

It is true that many people from different generations tend to engage in social media at varying levels; however, there is no one single media that can reach everyone regardless of their generation. Education level, social economic status, and language all play a role in where people gather information. To declare that there are one or two media sources that parents of school-age children rely on is arrogant at best, and more likely, ignorant.

Any organization’s strategy has to be to use every possible form of media delivery to reach the stakeholders. In the case of a school, information has to be delivered through student folders, phone call announcements, in-school announcements, school website, parent emails, mail, Public Service Announcements (PSA,) school’s Facebook page, etc. Information must also be repeated in order to reach people when they’re listening. A single Facebook post is like going to a street corner at 6:00 AM and yelling out information and then assuming that everyone who passes by that street corner that day will hear the message.

But just sending out the same message through all the channels is ineffective. Social media channels are best used as a ‘reminder’ or ‘alert’ forum with a link back to one source (e.g.; the school website.) Long posts on Facebook make the information less likely to be read both now and in the future. Short posts with a link to more information for those interested is the most efficient method of delivery.

The website is NOT dead. In fact, it is more vital than ever. A charter school’s website is an information source for those considering enrolling their children, a primary source for parents for detailed information, and it establishes the public image for the school. A Facebook page is vital, and if you have a brilliant administration, Twitter can be the inside source for parents who want to know the inside scoop of what is happening now, but the school website will always be the 24/7/365 place for vital information.

It will take a decade or more to weed out the old PR professionals who live in the past; however, it doesn’t take a sixteen-year-old to know when someone doesn’t understand how to communicate in this century. If the stakeholders say they are not being adequately informed, it’s obvious the organization has a problem.

The Quality of Relationships and Social Interactive Media

17 Monday May 2010

Posted by in 2020 Enterprise Technologies, Communication, Information Technology, Lessons of Life, Membership Retention, Public Relations, Re-Imagine!, Rotary, Social Interactive Media (SIM), Social Media Relations

≈ Leave a comment

Tags

, , , , , , , , , , , , , , , , , , , ,

Paul Kiser - CEO of Enterprise Technologies, inc.

by Paul Kiser

Do you love me?….Do you like me?….Do you loath me? What is the quality of our relationship?

There are some people who claim that Social Media tools like Facebook and Twitter cheapen relationships. I don’t agree. Social Interactive Media almost always increase the quantity of our relationships, but does that mean the quality of relationships is reduced?

To me that is similar to saying that because a person belongs to a Rotary club it reduces the quality of his or her relationships because they are using up their allotment of friendship in one place or that children in a family of five are not as loved as the only child in a family of three. The logic makes no sense.

A blog that decries the impact of Social Media on our relationships, combined with another blog by Carola Valdez regarding love and relationships have me thinking about the quality of relationships and the impact of tools like Facebook, LinkedIn and Twitter.

(Read Carola’s Blog here – note that it’s in Spanish)

I see this issue as two intertwined subjects, which are relationships and communication. A relationship describes the connection between two people and communication maintains the connection. I divide the concept of relationship into three parts that all work together to determine the bond or quality of a relationship.

Relationships Part One: Core Reactionary Characteristics (CRC)
I believe that every person has relationship ‘DNA’ . It is the combination of our inherent personality, our experiences from past relationships, and a third factor that reacts to the stimulus (or ‘chemistry, if you will) between two people. I term this set of responsive behaviors the Core Reactionary Characteristics (or CRC). I use the analogy of DNA because genes are able to attach or connect with certain genes but not to other genes in the DNA strand, which is similar to our ability to ‘click’ or not with someone else.

Social Media makes us aware of how connected we are to each other

Relationships Part Two: Environmental Factors
Just because we feel comfortable connecting with someone doesn’t mean we will become close friends. It is a combination of the old nature/nurture influences that seem to guide relationships. We may have a great ‘chemistry’ with someone, but it is our environment that controls the depth of the relationship. I like the example given in the lyrics of Alanis Morissette’s song, ‘Ironic’.

“It’s meeting the man of my dreams, and then meeting his beautiful wife.”

It doesn’t have to be a love relationship that is thwarted by the situational factors, but love is the type of relationship we relate to when someone wants to write a song or make a movie. The point is that if the CRC is compatible AND given the correct time, place, and freedom to explore a relationship, a deep connection (friendship and/or love) can be formed.

Relationships Part Three:  Dynamics
Finally, I think it is important to accept that relationships are dynamic, which simply means that as individuals grow and change the relationship waxes and wanes. I have a friend who had an incredibly close relationship with his wife (she passed away a couple of years ago.) On their anniversary he would say, “We’ve decided to renew our marriage for another year.” This was not meant to be as funny as most people seemed to interpret it. He truly did value the relationship and didn’t take it for granted that the marriage would be continuous. I wonder how strong all marriages would be if we knew that either party could decide not to renew the contract each year.

My point is that regardless of how strong a relationship, the fact is that two people can grow and change at different rates over time. It is rare that a relationship can maintain a high level of intensity especially if the two people are in the process of change and/or growth.

It is the combination of all three factors (CRC, Environmental Factors, and Dynamics) that determine the quality of a relationship at any given moment.

Social Media and Relationships
Social Media tools like Facebook and Twitter increase the number of people we know (quantity of relationships) but the quality of those relationships are dependent on multiple factors that have nothing to do with the tools or the media itself. In the end, the quality of the relationships are not affected positively or negatively by the quantity of relationships we have, but by the type of connection that will result of making a connection.  If anything, Facebook, LinkedIn, and Twitter make it possible to have better quality relationships because they; 1) increase the number of potential ‘best friends’, and 2) give us better communication tools to improve the quality of our connections.

More on the role of communication later….

More blogs