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Category Archives: Pride

10 Things To Decline From An Employer

09 Monday Dec 2013

Posted by Paul Kiser in Business, Communication, Customer Relations, Customer Service, Employee Retention, Ethics, Health, Honor, Human Resources, Information Technology, Internet, Management Practices, Pride, Privacy, Public Relations, Re-Imagine!, Relationships, Respect, Social Interactive Media (SIM), Social Media Relations, Technology, Tom Peters

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Affordable Care Act, benefits, company car, company cell phone, company email, Email, employment agreement, employment contract, free speech, Heath Benefits, Intellectual property, NDA, Non-compete, Pay for Performance, retirement benefits

No longer can anyone expect to build a lifelong career with one organization, nor is that considered healthy for the individual or the company. A person is now his or her own commodity. He or she must expect to build their own skills and reputation as an individual on the open market rather than as corporate employee number 8675309.

In this Brave New Working World a person should be prepared to say ‘no’ to antiquated elements of 20th Century employment, not only because they are inappropriate, but because they indicate that employer is unaware of their failure to be competitive in the 21st Century. Benefits and perks that were meant to tie a person to one organization no longer make sense in a world where ‘permanent employee’ has been replaced by ‘contract labor.’

Here are ten employment offers and requests that should be declined from an employer and cause you to re-evaluate your working relationship with a company:

No. 10 – Retirement Benefits
It should be obvious that any company offering retirement benefits either does not understand today’s working world or is trying to offer something that they know you will never receive. Better to have the money now and invest than pretend you’ll still be with the company when you retire.

The Company Email is always the company's to give or take away

The company giveth and taketh away access to your email

No. 9 – The Company Email Account
You many have to use the company email when corresponding with others in the company, but always ask yourself, “If the company decided to lay me off today and they ended my access to my email account, what information would I lose?” What about that email from the senior executive that ordered you to overcharge your customer? Every email sent to your company email account should be forwarded to a private account and blind copy any company emails you send to your private account. This protects you and the company from the unethical corporate manager.

No. 8 – The Company Car
When I was growing up my uncle worked for an oil tool business and he had a company car. I thought that was the coolest perk in the world. While it is a rare perk in today’s world, it should be declined in most situations. The problem with the full-time company car is that it becomes a liability if a better employment opportunity arises. Suddenly you’re faced with buying a new car in order to accept a better job.

The company cell phone comes with chains attached

The company cell phone comes with chains attached

No. 7 – The Company Cell Phone
Many people fail to realize what a company cell phone represents. It is a chain that ties the employee to the employer 24/7/365. A boss may hesitate to call a private cell phone, but have no problem calling the phone they are paying for at 3 AM. Many jobs require an employee to be accessible, but you are better off with your own phone than be indentured by a company cell phone.

No. 6 – Giving Your Employer Your Social Media Passwords
There are questions as to whether it is legal for an employer to demand an employee’s passwords to his or her Facebook, Twitter, and other Social Media passwords. The bottom line is that you do not want to work for a company that wants this level of control on your life. It will only go downhill from there.

No 5 – Restricting Free Speech (The NDA)
In an exercise with students in a graduate program, I purchased the fictional company they worked for and I was interviewing them to determine who to keep and who to let go. As part of this exercise I gave each of them an outrageous NDA contract (see Kco NDA) to sign. In almost every case, the Master’s program students signed it, most without question.

A company’s has a right to protect its reputation, but employers should be under the burden to gain the loyalty, trust, and respect of their employees so that they would not dream of talking smack about their workplace. If an employee is ready to bad mouth the source of their income then either the employer hired the wrong person, or the employer has failed to treat their employee as an important asset. In either case, it is the employer, not the employee who shoulders the burden of the failure.

No. 4 – Intellectual Property
If you have been consigned to produce something tangible for someone, then you have agreed to surrender it once it has been created and delivered; however, many companies are claiming ownership of any work done by an employee as their own intellectual property. Nothing could be more disrespectful to a human than to treat them as a machine that is only useful as a tree from which they pick and enjoy the fruit. A business that values their team would never have to be concerned about the issue of intellectual property because each team member’s work would be a source of pride and celebration. The important element in any organization is the person who creates the work, not the work itself.

Before you sign away your right to maintain ownership of your work you should ask if you want your give away your legacy of achievement to those who didn’t do the work?

The Affordable Care Act is emancipation for the worker

The Affordable Care Act is emancipation for the worker

No. 3 – Health Benefits
America has millions of people who continue to work for an employer primarily because they need or want the health insurance offered by the company. As an employer do you want people to only be working for you because of the health benefit perk?

The biggest impact that the Affordable Care Act will have on America is to free people to work for people they want to work for, not those who have the critical health care benefit he or she needs.

No. 2 – Pay For Performance
When someone attempts to quantify a job or project they sacrifice common sense for greed. The need to meet the measured goals forces an employee to ignore important aspects of work that can’t be measured or quantified. Pay For Performance assumes the Ends always justifies the Means, which is rarely true in the business world, despite what greedy executives and investors think. Almost always customer satisfaction is at risk under Pay For Performance standards because a customers true satisfaction cannot be measured by questionnaires, surveys, nor sales. In every case the wise employee will figure out how to exploit the system and defeat the true purpose of the evaluation tool.

Pay For Performance systems are lose-lose scenarios for everyone and a company that relies on them does not understand how to truly motivate and reward its team; therefore, you should avoid the trap they are setting for you, your customers, and themselves.

No. 1 – The NCA
The non-compete agreement or NCA is the one indicator that proves only fools work for the employer, and there are plenty of fools out there. You shouldn’t be one of them. 

An NCA basically eviscerates your career by not allowing you to continue working if you leave the current company. In today’s world that can be a death sentence. Your skills and experience are laid to waste by an NCA and you should never agree to it, nor should you consider working for someone who asks you to sign one.

Pope Paul VII?

15 Friday Feb 2013

Posted by Paul Kiser in Ethics, Generational, Lessons of Life, Opinion, Pride, Relationships, Religion, Respect, Women

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Catholic, Christian, Church Christianity, Pope, Roman Church

A Pope without white hair? Why not?

A Pope without white hair? Why not?

As I understand it there is a vacancy coming up in the papacy and I think I might be just the person they need right now. I realize I may not meet all (or any) of the applicant requirements, but you don’t win the lottery if you don’t buy a ticket, right?

Some may feel that I’m not qualified because I don’t believe in God; however, I could make an argument that based upon their actions, it would seem that some Popes didn’t believe in a God either. I’m not an atheist¹ nor do I have a problem with anyone who chooses to believe in a God. I just think that the accountability for good and evil should reside in the acts of a person, not attributed, nor blamed on a God or devil.

I used to be a Catholic and that should qualify me for the position. If not, perhaps the fact that I’ve also been a Protestant and a Seventh Day Adventist should show that I have a wide variety of experience as a Christian. As an Adventist I even studied the entire Bible, so I know what it actually says about Christianity.

But enough about my qualifications, let’s talk about what I can do for the Catholic Church.

Some might think that as Pope I would stray from the teachings of the Bible, but, in fact, I would place more emphasis on the Bible, especially the New Testament, since that is the part that is written by Christians, for Christians. Under my service as Pope, Catholics would be expected to abide by Romans 14: 10-13:

But why do you judge your brother? Or why do you show contempt for your brother? For we shall all stand before the judgment seat of Christ.  For it is written:

“As I live, says the Lord,
Every knee shall bow to Me,
And every tongue shall confess to God.”

So then each of us shall give account of himself to God. Therefore let us not judge one another anymore, but rather resolve this, not to put a stumbling block or a cause to fall in our brother’s way.

Bible, New King James Version

That passage defines how a Christian is to behave and it needs no interpretation of a holy man. Bottom line, mind your own business. That God you allegedly believe in will decide what is a sin or not.

Another passage, Matthew 22: 21, further defines the limitations of a Christian:

Render therefore unto Caesar the things which are Caesar’s; and unto God the things that are God’s

Bible, King James Version

Both passages tell Christians that engaging in politics to declare the sins of another person is forbidden, and so shall it will be if I’m made Pope. Further, any Catholic who promotes the use civil laws and government policy to restrict, prohibit, restrict, or regulate the alleged ‘sin’ of another shall be excommunicated. If you believe in a God, then don’t try to be the God.

Another change will be to abolish marriage restrictions on priests. Not only will they be allowed to marry, it will be encouraged, and they will be encouraged to have families. There is no better way to understand the meaning of life than to be a parent of a child and a priest with a family can relate to his or her flock better than a priest without one.

If you caught that last reference to priests as “his or her” then you know I will allow women to be priests. Not only will women be allowed to be priests, but gay and lesbians will be allowed. Anyone who has the capacity to love another person is too valuable to not consider for Church leadership. Also, it’s time Catholics put some distance between us and the Baptists.

Finally, one of the other major changes I will make if selected as Pope will be to eliminate some of the rituals of the Church. If there is a God, why should we try to bore Him or Her with the same old, tired policies and procedures week after week? 

I know these changes will cause many current Catholics to denounce their faith, but I’m confident we’ll be fine without them. The new Catholics we gain will be true Christians, and that seems more important to me.

So, who will be contacting me and what’s the next step in the application process?

NOTE: This article was originally titled “Pope Paul I.” After I published it I researched the names of the Popes and discovered there have been six Popes using the Pope Paul name, thus the change to Pope Paul VII.

¹Regarding the term ‘atheist,’ we don’t attach a name to everyone who doesn’t believe in something mythological. If you don’t believe in invisible gorillas does that mean I can call you an aprimatist?

Why You Hate Facebook and Can’t Stand Twitter

04 Monday Feb 2013

Posted by Paul Kiser in Aging, Business, Ethics, Generational, Information Technology, Internet, Lessons of Life, Pride, Public Relations, Relationships, Social Interactive Media (SIM), Social Media Relations, Technology

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Facebook, personality, Privacy, Privacy on the Internet, Twitter, work behavior

Social Media Violates the Dual Work/Home Personality

You hate Facebook and can’t stand Twitter. You are mystified as to why anyone would want to share their personal information on the Internet and you probably make fun of people who do. The surprise is that it’s not because you’re male or because you’re over 40. But you are.

The reason Social Media is such an annoyance to you is because it goes against everything you were taught as you grew up. Social Media exposes your private persona and violates the boundary between your professional and personal identities.

Self Identity Devoured By The Corporation
Industrialization in the 19th and 20th centuries changed reshaped the life of the American male. As employment opportunities switched from being primarily farmers and small business owners to employees of the factories and corporations, workers found that their on-the-job behavior had to conform to company expectations. Job advancement within the company structure depended on a bosses perception of the perceived professionalism of the employee and not who they were in real life. That transformed the American worker into an actor who performed by the company script while he was under the watchful eye of his employer.

This division of a person’s life between home and work created a dual personality in men. At home a man was relaxed, caring, and spontaneous, or ‘unprofessional.’ At work a man was controlled, self-conscious, and unemotional, or ‘professional.’ As corporations became bigger, the division between the home and work personas became deeper to the point that a man might not be recognizable to his co-workers if their paths crossed outside of the work day.

Enter Social Media
Social Media tools like Facebook and Twitter have no work/home boundaries. The idea that a man should have a two personas is laughable in a Google searchable world that exposes the smallest of lies. That cold and tough business man doesn’t look so tough or cold when he posts pictures of his family activities on Facebook and that strips a man of his power base. The fake professionalism at work that empowers him can’t compete with the real person revealed on-line. The more a man’s power is dependent on his ‘professional’ persona, the more likely he is to abhor Social Media.

However, men who are angry about the lack of privacy in Social Media are trying to wage a hopeless battle to protect the nurtured idea that they must maintain two separate personas. The problem is that humans were never meant to divide their lives. Who we are at home is who we should be at work and vice versa.

It is understandable why you hate Facebook and can’t stand Twitter. They expose your greatest vulnerability…the real you. Perhaps someday that won’t seem like a vulnerability to you. And perhaps someday you’ll understand that the real you is not your weakness, but your strength.

Perhaps.

3 Reasons Why Boehner Shouldn’t Be Speaker

31 Monday Dec 2012

Posted by Paul Kiser in Crisis Management, Government, Opinion, Pride, Public Relations

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112th Congress, 113th Congress, Congress, Election, GOP, House of Representatives, John Boehner, Republicans, Speaker of the House

Speaker John Boehner, The Symbol of Failure

Speaker John Boehner, The Symbol of Failure

On January 3, 2013, the United States House of Representatives will re-elect Representative John Boehner as the Speaker of the House. Whether or not he merits the Speakership is debatable; however, he has been a good servant to his financial backers and those financial backers also financed the campaigns of the same group of Republicans who will decide Boehner’s fate. They cannot vote for someone else for Speaker without biting the hand of the people who gave them money.

That said, there are good reasons for Republicans to not re-elect John Boehner as Speaker of the House. Three top reasons are as follows:

Reason 1:  An Icon of Failure

Gallup Poll - Approval Rating for Congress

Gallup Poll – Approval Rating for Congress

In August of this year the approval rating for Congress dropped to 10 percent for the only the second time. The first time was in February of this year. Recently named the ‘Do Nothing Congress,’ they have been the most non-productive Congress in seventy years. Some might blame both political parties; however, two years ago Republicans announced that their strategy would be to block President Obama from passing any significant legislation. Their success at this has resulted in the failure of Congress to do the job for which they were elected.

As Speaker of the House and the leader of the Republicans in Congress, Boehner is the symbol of all that has failed in Washington. November’s election demonstrated the public’s dislike for the tactics used by Republicans to obstruct progress when President Obama won every battleground State except North Carolina, and swept 332 electoral votes when only 270 were necessary. Republicans were also turned out of the Senate and House as Democrats gained significant ground in Congress.

Despite this stinging defeat, Boehner continued to use the same tactics of obstruction by spending this month leading America to the Fiscal Cliff. The irony is that Boehner has not only lost the confidence of the American people, he has lost the confidence of his own party. 

In late December he attempted to move Republicans out of the hot seat by proposing a ‘Plan B’ that would have not passed the Senate, but would have given him the opportunity blame Democrats in the Senate for sending America over the Fiscal Cliff. It was a tactic that might have succeeded except for the betrayal of Boehner by his own party when he had to withdraw the legislation because it was not going to pass for lack of Republican support.

Boehner is a symbol of failure and he will carry the stamp of disgrace on his sleeve into the next two years. That means the Republicans will have to overcome Boehner’s public image in 2014 if they re-elect him as Speaker now.

Reason 2:  Opportunity of New Blood
If someone else were to be elected as Speaker they would start fresh without all the political baggage Boehner brings with him. Boehner is the uncle no one wants at their family event. The right-wing extremists think he’s too liberal and the rest of the Republicans in the House are just glad they aren’t Boehner. He is seen as deceptive, condescending, and the pawn of the filthy rich. Almost anyone other than Representative Eric Cantor or Representative Paul Ryan would have a better public image to start with than Boehner.

Republicans are facing multiple legislative losses in the next session. The best hope is to drop Boehner’s obstructionist style and begin rebuilding the respect that Republicans have lost in the last two years. By working with the Democrats in early 2013, a new Republican Speaker could regain negotiation strength during the remainder of the 113th Congress. That will increase Republican’s chances in 2014 and put conservatives back on more equal footing. With Boehner as Speaker, Republicans may face humiliation after humiliation as the right wing extremist wag Boehner’s tail during the next session.

Reason 3:  Shock Value
Boehner’s re-election will be seen as a business-as-usual when no one wants a repeat of the 112th Congress. A new Speaker will have a shock value that might give hope to Americans. While a majority of Americans do not support the right-wing extremist political agenda, Boehner has continued to pander to them in order to keep a majority. That majority is based on offending most of the other Representatives and a majority of American on a regular basis. A new Speaker might decide to turn the tables on the right-wing extremist by adopting a more moderate view. That would leave the extremists to either fall in line with the Republican mainstream or accept that America will be under rule by the Liberals for the near future.

Few Options Leave A Bleak Future
Sadly, Republicans are bound by fate and money to re-elect John Boehner as Speaker of the House of Representatives. This is like watching a train wreck in slow motion with the forces in play too strong to stop, but the results of disaster obvious to all who witness it. The outcome will be a deepening dislike for Republicans and their tactics and that will result in the 2014 elections continuing the down slide of conservative participation in American politics.

2012: The Year That Didn’t

29 Saturday Dec 2012

Posted by Paul Kiser in Crisis Management, Government, History, Opinion, Politics, Pride, Space

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2012, Affordable Care Act, Apocalypse, Climate change, Curiosity, December 21, Doomsday, Facebook, gay marriage, Global warming, Greece, London, Mars, Mars Rover, Mars Science Lab, Mitt Romney, Recession, Summer Olympic Games

Game over, man, game over...oh, wait, uhm, false alarm.

Game over, man, game over…oh, wait, false alarm.

A lot of things were supposed to happen in 2012, but they didn’t. Here are a selected few of the ‘didn’ts from this past year:

  • The Apocalypse didn’t happen on December 21, or any other day this year, nor the cataclysmic asteroid, the massive solar flares from the Sun, nor the shift of the magnetic poles. All part of the end of the world scenarios planned for this year that didn’t materialize.
  • 2012 will also be known for what Congress didn’t accomplish. It was labeled the ‘Do Nothing’ Congress for the obstructionist attitude of conservatives who sought to keep President Obama and Democrats from governing the country. 
  • Facebook was going to be the stock to own and once on the market the sky would be the limit on its per share price. Somebody forgot to tell the grumpy old white investors that the thing they love to hate was supposed to go big.

    The face that didn't.

    The face that didn’t.

  • President Barack Obama was supposed to be humiliated in a landslide loss to Mitt Romney. He wasn’t humiliated and he didn’t lose.
  • Romney also predicted that London’s security wasn’t ready for the Summer Olympic Games. They were and Romney publicly embarrassed himself and the United States.
  • Greece was supposed to have a major economic disaster and bring down the rest of Europe. It didn’t, but many still have high hopes it will collapse in 2013.
  • The Arab Spring of 2011 was supposed to lead to more democratic countries without dictators. Somebody forgot to tell Egypt.
  • Outlawing gay marriage was supposed to be part of many States final solution in destroying gays and lesbians. It turns out America isn’t that hateful, nor that stupid.
  • The Supreme Court was going to rule the Affordable Care Act as unconstitutional. They didn’t.
  • Climate change skeptics were financing studies to prove that Global Warming is a hoax. They didn’t and it isn’t.
  • The landing of the NASA/JPL’s mission to Mars was going to be too complex to succeed and result in a spectacular U.S. failure. The MSL (Mars Science Lab) rover team delivered on all their promises and Curiosity is going places no other country can hope to match for years.
  • Massive protests by the Occupy movement were going to lead to riots and a general societal breakdown. It didn’t happen, but the Occupy movement was heard at the ballot box in November.
  • America’s economy and unemployment were going to reverse and fall back into a recession in 2012. Our economy and unemployment continue to defy the skeptics.

Gloom and doom was the expectation by many during this past year. As bad as 2012 was supposed to be, let’s hope that 2013 will restore a more positive attitude in our nation….right after we fall off the fiscal cliff.

The Petraeus Lesson: Use Your REAL Name

16 Friday Nov 2012

Posted by Paul Kiser in Aging, Branding, Business, Communication, Ethics, Generational, Honor, Information Technology, Internet, Lessons of Life, Pride, Privacy, Public Relations, Respect, Social Interactive Media (SIM), Social Media Relations

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David Pertraeus, Email, private life, Public Image, public life

David Petraeus knows about public image, but he believed an alias online was not public

Men my age have been taught the we should have two personalities. There is the ‘professional’ persona that we wear in our public/business life, then there’s the ‘real’ personality that we only show when we are off the stage. That worked when there was a clear division between public and private life. For most of my life I knew that the person I knew at work was not the same as the person who was in the backyard with a beer in his hand.

A baseball cap and polo shirt don’t mask the person, why would an email alias?

The Internet changed all that, but somehow older men didn’t get the memo. When we found out we could create an email account like ‘secretagent007’, ‘mysteryman’, ‘mrinvisible’, etc., we really believed we could say anything we want, do anything we wanted without anyone knowing who we really were. I admit, it is a seductive concept that our professional/public persona could remain unknown online, but the fact is that anything we say or do online is recorded in history and will always be attached to us. 

The Petraeus Lesson is simply this: USE YOUR REAL NAME EVERY TIME  EVERYWHERE. Don’t allow yourself to be sucked in that YOU are smarter than every one of the 7,079,446,910 people on Earth. Never, ever, ever log on, create an email, or register for a social media site using a false name. If you have an email that doesn’t use your real name then get rid of it and get another one. This is 2012, and you need to know that what you say and do online is public. Period.

I know we older, white males were raised to believe in two personas, but it is a myth that we need to get over. It’s not a privacy issue, it’s a ‘am-I-smart-or-am-I-stupid’ issue.

What America Must Do: Step 5 – Restart a Federally Run Space Program

05 Monday Nov 2012

Posted by Paul Kiser in College, Crisis Management, Ethics, Government, Health, Higher Education, History, Information Technology, Opinion, Passionate People, Politics, Pride, Re-Imagine!, Religion, Science, Space, Taxes, Technology, Universities, US History

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NASA, power, Prosperity, self sustaining, sewer, Space, Space Program, Space X, technologies, water

USSR scared America into the space race and it led to our prosperity

Fifty years ago America was scared. The USSR had sent a man into space and he had orbited the Earth. The Soviet Union was also threatening to plant their ballistic missile weaponry in Cuba. The United States entry into the space race was out of a fear that if we didn’t respond quickly, it might be too late.

This dire situation caused a crisis-type response that defined who we are as a people. Ignoring profit or ROI (return on investment) we established our space program and became proficient at churning out new technologies. Almost overnight we had a new breed of people who literally became rocket scientists.

And then it happened. We discovered that space technology had terrestrial applications. That wasn’t the justification for it, but our space program suddenly pushed the United States of America into the role as the go-to nation for space technology applied to terrestrial application. For decades Americans and the world reaped the benefits of the new materials, equipment and knowledge that came from our effort to go beyond the safety and protection of Earth’s womb.

Young people became excited about the space program and suddenly universities had applicants knocking down their doors to become a scientist, mathematician, or engineer that would go on to shape tomorrow’s world. Space ignited learning and research at colleges that shook up their dusty libraries and ivy covered walls. Philosophy, religion, arts, economics, and literature were blindsided in the 1960’s and 70’s by new questions that challenged our old beliefs and standards.

In 2008, USA space competitiveness was dominant, but today it wanes

Meanwhile, in Russia, scientists were put under extreme pressure to be successful on an accelerated space program. Behaving more like a mega-corporation that pushed for immediate results, Russia’s government forced scientists to try to take major risks in a dangerous environment where failure meant loss of life. When the scientist did have a new breakthrough they became state secrets and the larger population did not benefit. For the Soviets, the space race showcased the failure of running a government like a business.

Fifty years later America can look around at our computers, cell phones, medical devices and almost everything we touch, consume, or use and know that the space program had a direct or indirect impact on its development.

Yet, today America is stagnant. We are desperately trying to be competitive in a global market that spends most of its time figuring out how to make things cheaper, but not better. We say we want young people to pursue careers as engineers and scientists, but there is no burning reason for a high school graduate to pursue those careers. Instead we have university Psychology programs that are filled to overflowing with students who are more inspired to collect a salary by listening to other people’s problems than in designing the transportation and living habitats for a colony on Mars.

The United States is desperate for water in the South and West, but everyday we waste it

For decades the western United States has been battling with a growing population and a dwindling fresh water supply. We also face aging community water and sewer systems that are in need of major updating and repairs. We face global climate change because the we have been filling the air with energy absorbing carbon from burning coal, gasoline and natural gas.

The concept of transporting power, water, and waste is based on 19th and 20th century engineering. Power has to be generated hundreds of miles away and then delivered to homes via power lines that can fail in a major storm. Expensive and overburdened water treatment plants transport fresh, clean water through miles of pipeline and is only used once and then it becomes waste. Purified water that would be the envy of many people in Africa and the Middle East is mindlessly sprayed on our lawns and used to flush our toilets. 

In space water has to be recycled, air must be purified, and power must be generated efficiently on a micro scale. That means focusing on self-sustaining habitats built that will face extreme conditions. On Earth, these technologies will pave the way to a shift from macro water, sewer and power systems (power plants and water and sewage treatment facilities) to cost-effective micro systems that free families from relying on expensive, polluting, and wasteful systems that are unsustainable. Everything we need to solve America’s terrestrial problems can be found by solving the  problems of extended human living in space. In addition, a renewed public space program will inspire High School graduates to pursue careers in engineering and science.

Space X Falcon 9 Engine Array – Redefining space technology

America needs to be pushed into using new technologies that break down the paradigms of the past. In the 1960’s we were pushed by the Soviets and the result was prosperity.  Today we need to push ourselves, not out of fear, but out of pride and courage. I have nothing against Space X or any other private or commercial space program, but prosperity doesn’t happen out of the pursuit of profit. Prosperity happens when everyone sacrifices from the board room to the break room for the good of the United States.  

Space X has made new breakthroughs in the bureaucracies and waste built up over five decades by NASA and its private contractors and they should be the model of a new public space program, but investors and ROI are not the reason America needs to take back the leadership in space exploration.

If the last 50 years have taught us anything it is that raising ships to the stars, we will raise all ships on Earth. It’s time to reclaim our space program.

Links to:

What America Must Do:  Step 1 – Silence the Wackos in Politics
What America Must Do:  Step 2 – An Extreme Makeover of Government at All Levels
What America Must Do:  Step 3 – Restore Government Revenue and Fair Taxation
What America Must Do:  Step 4 – Balanced Budget By 2015, Debt under 50% of GDP by 2020
What America Must Do:  Step 6 – Reinvent Higher Education

David Ward: Mr. Reno

04 Tuesday Sep 2012

Posted by Paul Kiser in About Reno, Business, Consulting, Government, Passionate People, Politics, Pride, Public Relations, Rotary

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David Ward, downtown, E Media Group, Nevada, panhandling, Reno, Reno City Council, The Montage, Violent Crime

David Ward

If a person represented all that is good and positive in Reno, Nevada, David Ward would be among the top candidates to be called Mr. Reno.

Native and long-term residents are unusual in Nevada where only 24% of the citizens were born here; however, Ward is one of those unusual people who has lived in the Truckee Meadows area for over 50 years. He raised a family and built a business in Reno.

David, a University of Nevada, Reno (UNR) graduate, married Shannon, his college sweetheart, 39 years ago and founded E Media Ad Group 12 years ago, where he is a trusted media consultant for several local businesses.

David at his desk at E Media Ad Group

He has consistently contributed time, money, and/or energy toward maintaining and improving the quality of life in the Truckee Meadows. Ward has served as a Nevada Commissioner for Mental Health and Developmental Disabilities, Vice Chair on the Disabilities Resource Board, a board member of W.A.R.C. (Washoe Ability Resource Center), an advocacy committee member of the Historic Reno Preservation Society, and President of Reno Central Rotary, Executive’s Association of Reno, and the Reno Ad Club.

David Ward stepping up his commitment to Reno

Campaign For The Community
Ward is now stepping up his pubic service commitment by campaigning for more effective local governmental structure as a key element in his run for Reno City Council At-Large seat. If he is successful his plan could help the area meet the needs of its citizens with less bureaucracy and at a lower cost. Primary to Ward’s plan is to lay ground work for consolidation the Truckee Meadows communities under one entity.

Consolidation
Currently the valley contains three major governments (Reno, Sparks, and Washoe County) with duplicate councils, committees, and services as well as several quasi-government entities and boards for other essential public services. The cost of multiple governments is only part of the issue as a citizen’s or business person’s interaction may vary significantly depending on which entity is involved.

Ward notes that the recent failure of the consolidation of the Reno and Washoe County fire services was due to a poor implementation plan that failed to create a fair and equitable Joint Power Agreement (JPA) for the combined fires services. He also suggested that an independent fire services board consisting of people with expertise in the field was needed to make the fire services consolidation successful.

The result of the ‘divorce’ of the Reno and Washoe Country fire services is that Washoe County residents now pay more for fewer services. Reno residents would be in a similar situation if the city had not won a two-year federal grant to supplement the cost of its fire services and there is no guarantee that the federal grant will be renewed at the end of two years.

Ward intends to meet with every key government representative to open a dialogue about consolidating all government functions under one entity that will be equitable for all citizens. He is realistic about the challenges and resistance to the idea, but consolidation has never been more necessary for the future of the area.

Trouble in the Biggest Little City: Vacant Store Fronts

Improving Reno’s Public Image
In addition to consolidation, Ward sees multiple challenges for Reno, both now and in the future. Unemployment and homelessness are high, while government and gaming revenues are declining.

Residents have complained that they don’t feel safe in the downtown area because of panhandling and other aggressive activities of homeless people. Ward recognizes that many of Reno’s panhandlers may have mental and/or financial issues that need to be addressed. He cites one casino owner who told him about a patron who panhandles downtown until he has $50, then goes to the casino to gamble. Ward suggests an “effective and compassionate” solution to the issue is needed.

The Montage Solution: Dress up the windows with quality murals

He has several ideas to improve the attractiveness and safety in the downtown area, including addressing the issue of vacant store fronts that magnify Nevada’s business and unemployment woes to visitors and citizens.

Ward suggests following the lead of The Montage upscale condo development in downtown Reno. The former casino underwent a massive renovation in 2006-08. The bottom dropped out of the Nevada real estate market just as The Montage was opening. They have faced many challenges during this economic downturn, but rather than have empty space visible to people walking by, they covered the windows of vacant ground floor space with murals. The Montage’s retains its upscale look and the street level view feels friendly, not abandoned.

Rebuilding Reno’s Tourism
Ward feels that the city must rebuild its tourism base with a more diverse marketing effort on a national and international level with less dependence on traditional gaming marketing. He is confident that Reno can continue to be a dynamic community and he is impressed by Reno’s new City Manager, Andrew Clinger, who is a Nevada resident that understands the needs of the local citizens and businesses.

Regardless of the outcome of the upcoming election, David Ward will continue to love and serve his community, which is why he can rightfully be called, Mr. Reno.

Taco Bell says taco meat is 88% real beef, not 36%

28 Friday Jan 2011

Posted by Paul Kiser in Branding, Customer Relations, Ethics, Management Practices, Pride, Public Relations

≈ Leave a comment

Tags

beef, extenders, fast food, fillers, Food, Greg Creed, health, lawsuit, Taco Bell, taco meat

by Paul Kiser
USA PDT [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Article first published as
Taco Bell Says Taco Meat is 88% Real Beef, Not 36%
on Technorati.com

On Wednesday, Taco Bell issued an updated response to a lawsuit claiming that its taco meat was only 36% beef.  In this statement Taco Bell CEO and Chief Concept Officer Greg Creed gave facts and figures to challenge the assertion that its taco meat consisted of largely fillers and extenders.

According to Taco Bell, its taco meat consists of 88% beef, and up to 10% of the remainder consists of water and/or spices. Creed again repeated that Taco Bell would ‘vigorously defend’ the claims against the quality of its products. (Read the full statement here.)

This statement clearly refutes the heart of the matter raised in the lawsuit.  Two previous statements implied a denial of the accusations, but stopped short of offering facts and figures regarding the content of fillers and extenders of its product.  The lawsuit was widely reported on Tuesday by most major news outlets and many online blogs.

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Taco Bell beefs up its response: Our taco meat is real, the lawsuit is bogus

27 Thursday Jan 2011

Posted by Paul Kiser in Branding, Communication, Crisis Management, Customer Relations, Ethics, Management Practices, Pride, Public Relations

≈ 3 Comments

Tags

beef, false advertising, fast food, lawsuit, response statement, Taco Bell, taco meat

by Paul Kiser
USA PDT [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

(NOTE: Below is a statement by Taco Bell Corp. made yesterday regarding the lawsuit filed against them for false advertising stating that their taco meat was only 36% beef. I am publishing this statement now with an additional article on the issue to follow.)

From: Greg Creed, CEO and Chief Concept Officer of Taco Bell Corp.

UPDATED STATEMENT REGARDING CLASS ACTION LAWSUIT

“The lawsuit is bogus and filled with completely inaccurate facts.  Our beef is 100% USDA inspected, just like the quality beef you would buy in a supermarket and prepare in your home.  It then is slow-cooked and simmered with proprietary seasonings and spices to provide Taco Bell’s signature taste and texture.  Our seasoned beef recipe contains 88% quality USDA-inspected beef and 12% seasonings, spices, water and other ingredients that provide taste, texture and moisture.  The lawyers got their facts wrong.  We take this attack on our quality very seriously and plan to take legal action against them for making false statements about our products.  There is no basis in fact or reality for this suit and we will vigorously defend the quality of our products from frivolous and misleading claims such as this.”

What is in Taco Bell’s recipe for seasoned beef?

“We’re cooking with a proprietary recipe to give our seasoned beef flavor and texture, just like you would with any recipe you cook at home.

For example, when you make chili, meatloaf or meatballs, you add your own recipe of seasoning and spices to give the beef flavor and texture, otherwise, it would taste just like unseasoned ground beef.  We do the same thing with our recipe for seasoned beef.

Our recipe for seasoned beef includes ingredients you’d find in your home or in the supermarket aisle today:

  • 88% USDA-inspected quality beef
  • 3-5% water for moisture
  • 3-5% spices (including salt, chili pepper, onion powder, tomato powder, sugar, garlic powder, cocoa powder and a proprietary blend of Mexican spices and natural flavors).
  • 3-5% oats, starch, sugar, yeast, citric acid, and other ingredients that contribute to the quality of our product.

Our seasoned beef contains no “extenders” to add volume, as some might use.  For more information about our ingredients go to http://www.tacobell.com/”

Sandoval/Reid campaign money not a stimulus for Nevada

24 Wednesday Nov 2010

Posted by Paul Kiser in About Reno, Branding, Communication, Consulting, Ethics, Government, History, Honor, Management Practices, Politics, Pride, Print Media, Public Relations, Traditional Media

≈ Leave a comment

Tags

Blogging, Blogs, Democrats, Governor, Management Practices, Nevada, New Business World, Newspapers, Politics, Public Image, Public Relations, Publicity, Republican, Republicans, Rory Reid, Sandoval

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Article first published as
Sandoval/Reid Campaign Money Not a Stimulus for Nevada
on Technorati

We endured relentless political ads on television and radio, but Nevada didn’t hit the jackpot in campaign dollars flowing into the State from the Governor’s race. Despite the fact that almost $3.8 million dollars was spent by the Sandoval for Governor Campaign in the months leading up to the election, 80% of the money was payable to recipients outside the State. Rory Reid’s campaign also spent a significant portion of its money to out-of-state firms with MSR Media Strategies, LLC in Fairfax, Virginia netting almost $2.8 million from the Reid campaign.

Sandoval Campaign Expenses
(Spreadsheet listing all campaign expenses through October 21, 2010)

In a detailed review of Governor-Elect Sandoval’s campaign reports, 63% ($2.4 million) of campaign expenses were made payable to Strategic Media Services, inc. in Washington, D.C. for advertising. While some may argue that money spent for advertising comes back to the State in the form of purchased television and radio air time and newspaper ads, one Nevada media consultant pointed out that most media outlets in Nevada are owned by out-of-state media corporations, so political ads that ran on many local stations were payable to non-Nevada interests. The one exception is the Intermountain West Communications Company that owns several television stations including in the western United States including KSNV-Las Vegas, KRNV-Reno, and KENV-Elko. 

David Neal, President of Strategic Media Services, inc. (Sandoval’s leading campaign expenditure) and Kyle Osterhout, Partner of MSR Media Strategies, LLC (Rory Reid’s leading campaign expenditure) were not immediately available; however, two media experts with campaign related experience said that the standard fee for media agencies is 15% of the advertising purchase. In some cases a campaign may negotiate rebates from the media agency based on volume of business; however services such as the production of the ad are typically not included in the 15% fee.

The Las Vegas area did benefit from 19% (over $720,000) of the campaign funds with over $400,000 paid to political and media consultants.  Almost half a million dollars went to the three Las Vegas firms of October, Inc., Autumn Productions, and Autumn EMedia. The latter two are subsidiaries of November, Inc.

The Reno, Lake Tahoe, and Carson Valley garnered only 1 percent (less than $30,000) from the Governor-Elect’s campaign and rural Nevada received less than $10,000.

NEXT:  Where the money came from in Sandoval’s campaign

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Nevada Best Kept Secret: #1 in Crime

05 Friday Nov 2010

Posted by Paul Kiser in Branding, Business, Communication, Crime, Crisis Management, Ethics, Government, History, Politics, Pride, Print Media, Public Relations, Rotary, Taxes, Traditional Media, Travel, Violence in the Workplace, Women

≈ 2 Comments

Tags

auto theft, Blogging, Blogs, crime rate, crime statistics, Employment, Executive Management, HR, Management Practices, Nevada, New Business World, Newspapers, Public Image, Public Relations, Publicity, rapes, robbery, Rotary

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Article first published as
Nevada #1 Crime Rate Not Acknowledged
on Technorati

On a late October morning a Wal-Mart employee was ‘disgruntled’ and he decides it’s time to take action. He smuggles a gun into the store and buys ammunition for it in the Sporting Goods department. He then goes to the restroom where he hides in the handicapped stall mulling his decision. He makes a final commitment to confront his bosses and leaves the restroom, straight toward the manager’s office. Once there he confronts the manager, the one he likes, and, at gunpoint, orders him to call two other managers to the office. When they arrive they find an angry man with a gun. At some  point the three managers make a run for it and all three are shot. All three live, but their lives will never be the same.

Last week’s shooting of three managers in a Wal-Mart in Reno (Nevada, USA) should not be surprising in a State that has the worst crime rate in the United States. Nevada has been ranked as the Most Dangerous State for the last four years (2006-09) by Morgan Quitno’s (morganquitno.com) annual crime rate report.

Nevada’s Crime Story

  • Nevada ranks #1 in women being killed by men (1)
  • Nevada ranks #1 in stolen cars per capita (2)
  • Nevada ranks #1 in robbery per capita (2)
  • Nevada ranks in the top 10 for assaults per capita for the last 4 years (3)
  • Nevada ranks in the top 10 for forcible rape per capita for the last 4 years (3)

What is a surprise is the deafening silence about the State’s notorious ranking by local media. The top 50 hits of a Google search of ‘Nevada High Crime Rate News Media’ offer no mention of the issue among the State’s primary television and print media resources. It also was not an issue discussed in most of the major political contests this year despite the fact that Nevada’s #1 status in unemployment, foreclosures, and bankruptcies were all fodder for candidate mud-slinging.

It should be noted that Nevada’s crime rankings are not an artifact of the 2007-09 Recession. The State has been a leader in crime independent of the economic environment. It is unknown if Nevada’s out of control crime issues are effecting tourism because for over half a decade the State has experienced a steady decline in gaming revenues because of increased competition due to Indian gaming in California and other States. Any impact of Nevada’s high crime reputation would be masked by the larger trend; however, as there seems to be little awareness of the State’s crime issues, it is unlikely that it has had an impact…yet.

Nevada’s gaming industry would likely suffer more revenue losses if the crime woes were widely publicized and lower gaming revenues would have a trickle down effect on newspaper and television advertising revenue but, there is no evidence that the local media intentionally avoids the subject to risk offending their advertisers. Gaming also plays a significant role in Nevada politics but, there is no evidence that politicians avoid discussing the issue for fear of offending potential major contributors to their campaigns.

However, the lack of discussion seems to only be feeding the problem. If any effort is being made to turn around Nevada’s position as the Most Dangerous State it is being done without fanfare ….and without success.

NOTES:
(1) – Statistic for 2008 (from crimeinamerica.net)

(2) – Statistic for 2009 – #2 in 2005-08 (from disastercenter.com)
(3) – Statistic for 2006-09 (from disastercenter.com)

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The Vultures Start Circling on Election Day

03 Wednesday Nov 2010

Posted by Paul Kiser in Communication, Crisis Management, Ethics, Government, History, Honor, Politics, Pride, Print Media, Public Relations, Respect, Rotary, Traditional Media, US History

≈ 1 Comment

Tags

Blogging, Blogs, Let Freedom Ring, Newspapers, Public Image, Republicans, Tea Party, USA Today

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Article first published as
Vote Brings Out the Vultures
on Technorati

Tuesday’s vote put the Republican Party back in charge of the House and significantly reduced the Democratic majority in the Senate. The polls prior to Tuesday had already signaled that the Democrats would face near historic losses and that news brought out the vultures (hawks is too nice a metaphor). A full-page ad in USA Today by Let Freedom Ring used the opportunity of a Democratic blood-bath to promote their fear-mongering agenda.

The unknown author(s) titled the ad with: “When will President Obama Accept Reality?” They use the recent incident of two printer bombs (not to be mistaken with any products sold by Hewlett-Packard) addressed to synagogues in Chicago to argue that we “..clearly remain under attack.”

The ad proclaims that they:

…will seek out candidates that a not afraid to praise and defend America. We will elect those who are not afraid to put a strong America first.

Who is the terrorist?

Clearly the fact that we did not respond with a nuclear bomb in Yemen last weekend has offended these people. I say these people because they seem to wish to remain unknown. Not only do they avoid listing any names in the advertisement, their website is absent of any responsible party.  As typical with this type of propaganda, the people behind this effort don’t stand behind the statements. The anonymous statements have the same value to our country as gang graffiti on a dumpster.

However, this ad is a big win… for those who are responsible for shipping the printer bombs from Yemen last week. A handful of criminals who wanted to make a name for themselves could not hope for a better result from two failed bombs that never came close to a target. They got a full-page ad in USA Today and they didn’t have to pay a penny for it. They are now the toast of every other criminal out there who wishes people would pay attention to them.

Who is the real terrorist? The nameless person who made the bomb, or the nameless people who try to take an incident and use it to promote fear for their political agenda?

I know who has my vote.

More Articles

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  • Twitter is the Thunderstorm of World Thought
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  • Aristotle’s General Rules on Social Media
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  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
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  • Fear of Public Relations
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Our Country and History Related

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A Question of Ethics

02 Tuesday Nov 2010

Posted by Paul Kiser in Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Employee Retention, Ethics, History, Honor, Human Resources, Management Practices, Passionate People, Pride, Public Relations, Relationships, Respect, Rotary

≈ 3 Comments

Tags

Blogging, Blogs, Employment, Ethics, Executive Management, Management Practices, Public Relations, Rotary, Seminars, speakers

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Business ethics have waxed and waned over the centuries, but recently we have observed a severe lack of ethical conduct on a large-scale in recent years. The most recent world-wide economic crisis was triggered by years of unethical business practices that nearly put the United States in its first depression in almost a century. In hindsight the questionable business practices were often created by a subtle system of pressuring employees to take actions that were demanded by executives and managers in order to improve earnings for stockholders. This type of ethical dilemma often leaves no one person to blame, and even those involved sometimes do not realize that they are participating in inappropriate and/or unethical acts.

I have been caught in ethical dilemmas that created a moral challenge for me and in one situation I lost a stream of revenue in a seemingly no win scenario.

For a time I assisted a seminar speaker who was considered to be an expert in his field. He hired me to participate in group activities during his seminars.  Occasionally, he would ask me to update or write scenarios for his seminars. In one case I based the scenario on someone I knew, but I added the possibility of suicide.  The scenario was also combined with a possibility of doing harm to someone else.  We used the scenario in one of his seminars and it went very well.

Bigger horns make the bull seem smaller...just like some consultants

A few weeks later we used the same scenario, with minor revisions, with another client. Interestingly enough, the night before the seminar, the speaker  told me that someone else had just written the scenario. However, when I read it I realized that it was the same one I had written for him a few weeks earlier. When I mentioned to him that I was familiar with this scenario and tactfully reminded him that I had been the original author he quickly acknowledged it and moved on.

The next day exercise went well and afterward the participants were given the opportunity to discuss the activity. Participants began asking him about what happened in real life to this person.  Instead of explaining that this was a fictional scenario based on a combination of multiple real situations, the speaker began explaining that in the real life situation that the person did indeed kill himself.  He continued to answer more questions that were also fabrications, but passed off as his ‘research’.  Afterwards I did not mention anything to him about his handling of the post-activity questions.  He was hiring me to assist him, not criticize him and so I did not pursue it with him.

He had already hired me to work with two more clients in the next few weeks and at both he insisted that I stay out of the room, except during the group activity. He stressed that it was not good for his clients to ‘get to know me’ too well.  He also did not schedule me for any more work with his clients.

Later I tried to understand what I might have done to cause an abrupt end to our relationship. He and his clients raved about my work. I then realized that the sudden changes occurred after I witnessed his unethical handling of questions in the previous seminar. Apparently it had a significant impact on him that I observed his breach of trust with his client and that earned me a permanent seat on the bench.

Perhaps I should have confronted him, but I think that would have just made him mad, with the same result.  It was a good lesson: A lack of ethics by one person…sucks.

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The Quality of Mercy: Tea Party looking for a pound of flesh

29 Friday Oct 2010

Posted by Paul Kiser in Ethics, Government, Government Regulation, History, Passionate People, Politics, Pride, Respect, Rotary, Taxes, US History

≈ 5 Comments

Tags

2007-09 Recession, Blogging, Blogs, Democrats, Ethics, GOP, Illegal Immigrants, Political Parties, Recession, Republicans, Sharron Angle, Tea Party

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Article first published as The Quality of Mercy on Technorati.

William Shakespeare’s play, The Merchant of Venice, tells the tale of Antonio, a wealthy merchant who can’t lend money to a friend in need because his money is leveraged until his ships return to Venice. To help his friend, and having no other options, he goes to a moneylender named Shylock who despises Antonio, but surprisingly he agrees to lend the money without interest. The only condition is that if the money is not paid back in full by a certain date, Shylock will be allowed to take a pound of Antonio’s flesh.

In Act V, Antonio’s ships have apparently been lost as sea and he is arrested and brought before the Duke of Venice and Shylock. The moneylender is adamant that the contract is valid and he should be allowed to collect on his debt by taking the pound of flesh ‘nearest Antonio’s heart’. The root of the issue is not about the loan contract, it is about the long-standing conflict between Antonio and Shylock.

The Tea Party is playing the role of Shylock in American politics. Feigning some fictitious abuse in order to convince others that something horrible has happened to them, when in fact the Tea Party doth protest too much. Next Tuesday they seek their pound of flesh from the rest of our country and unfortunately they will likely get it. Sadly, the village idiots have told their lies enough that many people are starting to believe them.

It strikes me that our political uproar caused by the alleged ‘anger’ of the Tea Party and other extreme conservatives has nothing to do with the state of the economy, healthcare reform, higher taxes, immigration, nor government regulation. Like Shylock, it is the desire to destroy that drives the Tea Party, not rational thought. No rational person would accept:

  • That our economy is worse today because of a Democratic majority.
    • We were on the brink of complete economic disaster 18 months ago. Through brilliant use of tax money and government intervention disaster was averted. Ironically, we are making interest from some of the money invested.
  • That the 2007-09 Recession was caused by government regulation.
    • The 2007-09 Recession was caused by unethical business men and their practices, NOT because of a lack of government regulation.
  • That healthcare reform is bankrupting businesses.
    • Most of the reforms passed will not even take effect until 2014 and no one can offer a rational argument to support the doomsday prediction.
  • That the Democratic majority has increased taxes.
    • Wow. Taxes have been lower for 95% of Americans in 2009 and will be again in 2010, if the Republicans stopped holding the rest of us hostage unless the richest Americans are allowed to only pay tax equal to the poorest Americans.
  • That illegal immigrants are destroying our country.
    • Where’s the proof? I have heard the same ‘incidents’ used over and over. Undocumented workers lead a quiet, low profile life in this country… they have to. Yes, there are a few incidents that involve undocumented workers, but when a 21-year old, white, male attacks a woman in Denver because he ‘thinks’ she’s a Lesbian it is obvious we have bigger problems with stupid white men.

      Angle: Manning up in stupid

I don’t mind a good debate and reasoned argument, but there is nothing I have heard out to the Tea Party rhetoric that is based in reality. US Senate candidate Sharron Angle runs from the media. She and her supporters make baseless and absurd accusations of voter fraud, puts out flyers saying her opponent voted for death panels, and send out fake emails saying that her opponent’s great Uncle was hanged as a horse thief. It’s as if Richard Nixon’s ghost has returned.

At the end of Shakespeare’s play a character makes a plea to save Antonio with a speech known as the ‘Quality of Mercy‘ speech. Shylock is unmoved, but in the end Antonio is saved and the moneylender’s plan is thwarted by rational people. For us, not so much.

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HR/Security Hot Topic: Should you watch your employee’s personal Internet activities? (Facebook, MySpace, Twitter, etc.)

28 Thursday Oct 2010

Posted by Paul Kiser in Branding, Business, Communication, Consulting, Crisis Management, Customer Service, Employee Retention, Ethics, Government Regulation, Honor, Human Resources, Information Technology, Internet, Management Practices, Pride, Privacy, Public Relations, Re-Imagine!, Recreation, Relationships, Respect, Rotary, SEO, Social Interactive Media (SIM), Social Media Relations, Violence in the Workplace, Website

≈ 1 Comment

Tags

background checks, Blogging, Blogs, case law, Employee evaluations, Employee privacy, Employer liability, Employment, Employment Law, employment verification, Executive Management, Facebook, HR, Human Resources, Internet, lawsuit, LinkedIn, Management Practices, monitoring employees, New Business World, performance reviews, Privacy, Privacy on the Internet, Public Image, Public Relations, Publicity, Rotary, security, Social Media, Social Networking

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

One of the hottest topics in the world of employment is whether or not an employer should monitor his or her Internet activities. This is a subject I’ve written about before, but it is an issue that is still emerging and has yet to have any significant case-law to provide guidance to employers.

It is well-known that a large number of employers perform a ‘Google’ search on the Internet before they hire an applicant, but now companies are feeling the need to continue to monitor an employee’s Internet activities after hire. Many experts, especially those involved in employee liability prevention support an employer’s right to monitor an employee’s Internet activities even when those activities occur off-duty and offsite. The logic is that it is prudent to aware of anything an employee might say or do that could embarrass the employer, or any indication that the employee might take an action that might involve the company and its facilities.

These are rational arguments, but I believe that monitoring an employee’s activities is opening the door to bigger liability issues. Sound odd? Here’s the scenario I see happening in three Acts.

Should the Employer be Big Brother?

Act One: A busy-body employer or manager casually checks his or her employee’s Facebook, MySpace, and/or Twitter accounts. The employer might even do a Google search on an employee from time to time. When the employer or manager finds something that they see as objectionable they confront the guilty employee and take the proper action. It becomes known throughout the company (and the employee’s family) that the employer monitors its employee’s personal Internet activity.

Act Two: An employee has been reprimanded for content they have posted on the Internet. Six months later the same employee posts information on the Internet that he  is considering suicide and describes in detail how he is going to kill himself. Two weeks later the employee carries out the suicide as described. The family is aware the employer monitors the employee’s Internet activity and sues the employer claiming that the employer should have reasonably been aware of the planned suicide and taken action.

Act Three: Companies find themselves with two polar opposite choices. Either the company does not monitor their employee’s Internet activities or the company assigns resources to constantly monitor the Internet on every employee to insure they capture any relevant data for which the company should take action.

I was trained in Human Resources under the policy that what the employee did on her or his own time was off-limits to the employer unless it had a direct impact the job performance. That policy has had to be adjusted in a world where work and off-duty time can often be hard to differentiate, and where drug testing, researching credit scores and background checks have become standard operating procedure for many companies. However, an employee’s personal Internet activities is almost impossible to track in a society that is increasing involved in hours of daily online social networking. The question is whether an employer wants to be liable for monitoring its employees 24/7/365 and being held responsible for taking the appropriate action, or whether the employer would be better served by not being sucked into liability issues that can be avoided by simply not playing the role of Big Brother ?

I know which strategy I would recommend to my clients.

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  • Nevada: State of Disaster
  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

Rotary@105: 7 Relationship types that affect membership retention (Part II)

27 Wednesday Oct 2010

Posted by Paul Kiser in Branding, Business, Club Leadership, Communication, Customer Relations, Customer Service, Employee Retention, Ethics, Honor, Human Resources, Information Technology, Internet, Lessons of Life, Management Practices, Membership Recruitment, Membership Retention, Passionate People, Pride, Public Relations, Relationships, Rotary, Rotary@105, Social Interactive Media (SIM), Social Media Relations, The Tipping Point, Women

≈ 1 Comment

Tags

Alien, Blank, Blogging, Blogs, Club Members, Common Interests, Competitor, Customer Loyalty, Equality, Executive Management, Facebook, Friend, Internet, LinkedIn, Management Practices, Membership Recruitment, Membership Retention, Mentor, New Business World, Partner, Public Image, Public Relations, Rival, Rotarians, Rotary, Rotary Club, Seven Benchmark Relationships, Social Media, Social Networking, Star, Stranger, Submissive, Subordinate, The Star, Trust, Twitter, Value-added

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

NOTE: This article is a secondary article to
Relationships Typing: 3 factors that the affect quality and depth of friendship

As mentioned in the first part of this article, I have defined three factors that seem to determine the quality of my relationships. 1) Trust, 2) Common Interests and/or Experiences, 3) Equality.

By using a 21-point scale to rate each factor in various relationship types we can see how Trust (or the lack of), Common Interests and/or Experiences (or the lack of), and Equality (or the lack of) define the relationship. Below are seven types of benchmark relationships and how they might affect membership retention in a Rotary club.

Too much friendship?

The Star
We all have people who we look up to, but there are just a few people that we put on a pedestal. I see the Star relationship as one where the trust level is relatively high (+7 on a scale of -10 to +10) as well as the common interest level (+8 on a scale of -10 to +10), but we feel inferior (a -9 on a scale of -10 to +10) to this person. In this relationship the depth and quality of the relationship is usually shallow. These people are not close friends, but rather an admired acquaintance. A new member in a Rotary club might see the Club President as the Star.

The Mentor
The Mentor is a different version of the Star. The difference is that we trust the Mentor implicitly (+10) and we have a strong common interest (+9); however, we see ourselves as inferior (-6) to our Mentor. The Mentor has achieved a level of success that we hope reach and our relationship is based on a mutual effort to gain an equal level of success in the future. I think it is a mistake to believe that a Mentor relationship can be imposed. The only successful Mentor relationships I have observed are those that have occurred by a mutual agreement of both parties. In over nine years in Rotary have witnessed few successful Mentor relationships. When it does happen it is a win-win situation for both members, but the Mentor must be highly skilled and/or knowledgeable, a passionate person, and a great trainer. In addition, the ‘trainee’ must recognize the Mentor’s superior knowledge and have a desire to learn from him or her. If not, the relationship will fail.

A Partnership is not necessarily a friendship

The Partner
I see the Partner as a relationship seeking mutual benefit for both people, but without the level of trust of a Mentor relationship. In a Partner relationship the trust is conditional (0, not + or -) and the two people usually see the other as his or her  equal (0) or at least they have something of value that balances the relationship, but the common interest is high (+9). I would consider the Partner relationship to be a symbiotic or co-dependent relationship and while the relationship may seem to be a strong bond, the slightest feeling of inequality or betrayal can end the relationship. In Part I of this series I mentioned that the employer/employee relationship might be a partnership, but I also believe that some marriages can start out, or devolve into Partner type relationships. In a Rotary club a member who has established mostly Partner relationships with other members is likely to have no deep attachment to the club and likely to leave.

The Friend
Of all relationships, I think a Friend is the hardest to achieve. A quality friendship involves a high level of trust (+9) and a significant level of common interests and/or experiences (+6), but also a genuine feeling of equality (0) must exist. The trust and equality factors for a friendship are difficult for most people to offer to another person. It is a special relationship and one to be highly valued, but once achieved it is a strong bond that lasts over time and distance. If every member were to have only one other true ‘Friend’ in his or her club most members would never consider leaving.

The Rival or Competitor
A rival is a relationship, even though we usually don’t think of it as one. It is a relationship based on mistrust (-8) of another person and somewhat ironically, a relationship that includes a high level of common interests (+8). I think that while we may feel we are superior to our rival that the truth is that we are afraid that we are not, thus I give an equality rating of (+3) to a Rival relationship. The Rival relationship is one of the worst possible relationships that could develop in a Rotary club. Sooner or later the club is going to be drawn into the conflict or one or more members will leave because of it. Ironically, it is the high level of common interest that seems to set up the Rival/Competitor situation. Without the envy or jealousy caused by the common interest both people would probably ignore each other.

Common Interest can enhance a relationship, or create conflict

The Subordinate or Submissive
Note that with the Subordinate relationship I am talking about someone who sees another person as their subordinate or submissive. This can be an employer/employee type relationship, but it is any relationship where a person sees him/herself as superior (+10) to another person. The trust level is relatively high (+5) as the person with the bigger ego expects the subordinate to obey their wishes and typically there is somewhat of a common interest (+3), but not necessarily a significant level of commonality. The big problem I have seen with this type of relationship is that the target of this attitude may not feel that they should be the subordinate. In a Rotary club it is surprising easy for a club leader to see other club members as their subordinate. Nothing creates a false sense of power like a title and in a volunteer organization titles are meant to assign responsibility, not authority, but not everyone understands that concept.

The Alien or Blank
It seems somewhat pointless to talk about the lack of a relationship as a type of relationship, but the I find it interesting to understand that some people just don’t show up on our relationship radar even though we may see them on a regular basis. I didn’t fully understand this until I was in Rotary, but after a few years in a club you learn the some people can disappear in plain sight. I feel the lack of a relationship, when there realistically should be is a type of relationship and I refer to it as an Alien or Blank relationship.

The quality of Friendship
I would not argue the point that it takes two to make or break a relationship; however, I would argue that the quality and depth of any relationship is determined largely by our own attitudes, in concert with the way the other person treats us. Understanding the factors that influence a relationship is the first step to making positive changes. In a Rotary club, failing to recognize that not all relationships are constructive can have major consequences on membership retention.

In Part I of this series I talked about a facilitator at a meeting who didn’t want to dilute his ‘friendships’ with people in the Social Media. My response to him is this: friendship is more about what we bring to the table and not the method of connection. The Social Media is not a threat to good friendships, just a different way to engage in them.

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I’m not angry, nor am I stupid…and I voted

25 Monday Oct 2010

Posted by Paul Kiser in Branding, Business, Communication, Ethics, Government, Government Regulation, History, Internet, Lessons of Life, Passionate People, Politics, Pride, Public Relations, Random, Relationships, Respect, Rotary, Social Interactive Media (SIM), Taxes, US History, Women

≈ 3 Comments

Tags

Blogging, Blogs, Chairman of the Republican National Committee, Christine O'Donnell, Democrats, Election, Election 2010, Elections, Meg Whitman, Mike Steele, Nevada, New Business World, Politics, Public Image, Public Relations, Publicity, Republicans, Sharron Angle, Social Media, Tea Party, Vote, Voting, Wackos

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

I have seen the ads for the Democratic candidates that make the claim that their opponents are ‘extremists’. I disagree with this assessment of some of the Republican/Tea Party candidates. They are not extremists, they are just stupid.

  • When the Nevada Republican candidate for Senate, Sharron Angle, suggest’s that ‘some people’ are angry enough to “invoke their Second Amendment Rights”, in an attempt to scare people into voting for her, that’s just stupid.

  • When California Republican candidate for Governor, Meg Whitman, is blaming illegal immigrants for all the problems in her State, but then it’s revealed that she employed an undocumented worker, that’s just stupid.

    Angle: Manning up in stupid

  • When Delaware Republican candidate for Senate, Christine O’Donnell, uses campaign contributions to pay for her personal household expenses that’s just stupid.

  • When Sharron Angle says her opponent should ‘man up’ as if she is some tough cowboy out on the range, it sounds silly, and it’s just stupid.

  • When Meg Whitman, a multi-millionaire and former CEO, is called a ‘whore’ by an unknown person in her opponent’s party and milks it as if she is some poor, defenseless, innocent Southern Bell, whose honor has been violated, that’s just stupid.

O'Donnell: God's Chosen messenger to the US Senate

  • When Christine O’Donnell, who ‘dabbled’ in witchcraft says that she ‘prays God will open people’s eyes’ so they will vote for her that’s just stupid.

  • When the Michael Steele, Chairman of the Republican party, expenses his trip to a West Hollywood strip club to party funds, that’s just stupid.

    Michael Steele: RNC Chairman

  • When Republican party candidates blame the economy on our government, instead of the unethical business men who traded our country’s future for profit for themselves and their investors, that’s just stupid.

Today I voted, and I didn’t vote for stupid. I voted for Harry Reid who serves as a statesman for Nevada and for our country and who will be the best possible representative Nevada could hope for in the difficult times ahead.

I voted for Rory Reid because I believe that Nevada must change direction from the low/no tax strategy (no income, corporate, capital gains, inventory taxes) that we have had for decades and now we are the 1st in unemployment, crime, and foreclosures, and among the worst in education.

I also voted YES on all four State Amendments and two local Advisory Questions.

I voted to have the Governor appoint Supreme and District court judges because I don’t like it when judges campaign. The electorate rarely pays attention to judicial offices and I would rather they be vetted in a formal process, not paraded in public like beauty candidates.

I voted YES to have an intermediate court established. In a conversation with a Supreme Court Justice it became apparent that Nevada’s Justice system has a major bottleneck of cases that could be cleared out if we had a system similar to other States.

I voted YES to allow the Legislature to resolve minor conflicts of our tax code with Federal law.

I voted YES to repeal/revise the knee-jerk eminent domain law. It has problems and it needs to be fixed.

I voted YES to ‘beg’ the State to seek the consent of local governments before raiding their revenues.

I voted YES to encourage the consolidation of the Reno/Washoe governments. I wish Sparks was included. We have three government entities in this valley and it is a ridiculous duplication of services.

This year we will learn whether stupid wins the day or not. John F. Kennedy put it the best: ‘you can fool some of the people all the time and you can fool all the people some of the time’. If stupid wins this year, the fools will be running the village. Heaven help us.

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Point of Confusion

21 Thursday Oct 2010

Posted by Paul Kiser in Communication, Ethics, Government, History, Honor, Lessons of Life, Passionate People, Politics, Pride, Public Relations, Random, Relationships, Respect, Rotary, US History

≈ 1 Comment

Tags

14th Amendment, Blogging, Blogs, Illegal Aliens, LoCOS, Public Image, Republicans, Republicas, Tea Party, undocumented citizens, US Constitution

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Yesterday the USA Today ran an article (by Alia Beard Rau of the Arizona Republic) which reported that Republicans in 15 States were working to change the 14th Amendment to deny U.S. citizenship to children born in the United States if their parents (or parent) could not document their citizenship. That’s correct. If a child is born in the United States of America and the parent is an undocumented citizen the child is without a country.

Now, if that parent wanted to have an abortion these same Christian-loving, God-fearing Republicans would be the first to forbid the medical procedure to ‘protect’ the rights of the unborn child. Apparently they care for the child before it is born, but after it’s born it’s okay to flush the child’s rights as a citizen.

Babies: The great threat to America!

Wow! The lynch mob stupidity just has no end.

The LoCOS (Lack of Critical Observation Skills) seem to have a severe case of ‘Morals of Convenience”. Whatever suits their policy of targeting groups of other racial, religious, or ideological backgrounds is okay in their version of Christianity. It must be a powerful feeling to make up morals as needed. It worked for the Nazis.

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Dear Teresa Laraba, SVP of Southwest Airlines Customer Service

20 Wednesday Oct 2010

Posted by Paul Kiser in Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Ethics, Information Technology, Internet, Lessons of Life, Management Practices, Passionate People, Pride, Public Relations, Relationships, Respect, Travel

≈ 1 Comment

Tags

Blogging, Blogs, Boarding Groups, Cattle Boarding, Customer Loyalty, Executive Management, Internet, Management Practices, New Business World, Open Seating, Public Image, Public Relations, Publicity, Senior Vice President, Southwest, Southwest Airlines, SWA, Teresa Laraba, Value-added

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Teresa Laraba
Senior Vice President Customer Services
Southwest Airlines

Dear Teresa:

Last Friday I felt betrayed by Southwest Airlines and while the outcome of the event was not horrible, the stress it caused me has profoundly effected the trust I place in your airline. I also felt that some of your key people failed in their duty toward customer service.

I have been on 28 Southwest flights since the beginning of August and the one that was the longest was last Friday’s flight from Boston to Reno. I was on the flight for almost eight hours. I knew it was going to be a long flight, but I always pay for Early Bird boarding so that I can get a window seat and settle in. I have relied on this service to make the ‘open seating’ policy less of an ordeal, especially on long, full flights where the last to board are the Big Losers who have to sit in the middle seat.

The Boarding Pass of Shame

The day started out stressful as a major storm hit the northeast and I had to drive through heavy rain, in the dark to get to the airport. After getting to the airport, gassing up the car, and turning it in, I took a sigh of relief as I went to get my boarding pass. I had early boarding, which was critical on a flight that would be five minutes short of 8 hours on the same plane. I finally found the TSA line and as I stood there I looked to see where I would be in the ‘A’ Boarding Group. I was shocked to see that I was in the ‘B’ Boarding Group, and that I was at the end of the ‘B’ Group.

I got through the security line and went to the Gate Counter. I asked the gate agent at the counter, (who seemed like she was in a bad mood at 6:30 AM in the morning,) if this was a mistake. She said that there was a ‘computer glitch’* and that all Early Boarding passengers lost their Early Boarding status. She told me I would be refunded $10.

(DEFINITION: Computer Glitch – One of our computer programmers applied a change to the system that screwed everything up, and while it was human caused, we’re going to make it sound like a mechanical problem, so we don’t have to take responsibility for the error and actually do something to make it right.)

Southwest Airlines doesn’t seem to understand that when you fail to do what you promise, giving back the money you took in exchange for that promise is not making it right. Giving money back for a service not performed is what you are legally obligated to do, it’s not doing me a favor. It is essentially saying, “We’re not going to try to screw you out of your money for our failure to do our job.”…thanks a lot.

So I was going to sit in the middle seat for an eight-hour flight because Southwest screwed up and that was your ‘best’ customer service response. I complained further and the gate agent reluctantly said she would let me board at the end of the ‘A’ group. That was a good half measure at a solution, but I still don’t know why she didn’t offer it when she first admitted the error.

I was still frustrated so I called your Customer Service line. I was met with the same cold, uncaring, “..we’ve had a computer glitch and you’ll be refunded your $10.” When I told her that I was going to be stuck on the same plane for eight hours she acted like she didn’t believe me. I then helped her with the math and explained the three time zones we would be crossing, to which she said, “Oh, yes, that is eight hours.” In her defense she did suggest that I could talk to the gate agent, but I had already done that with little results.

I’ve flown SWA a lot recently, and I’ve come to trust the Early Bird boarding system. I used to try to pull my boarding pass at 24 hours before boarding in order to get a decent seat with limited success. The Early Bird boarding option has made all the hours in a loud aluminum tube where I have no rights, no say, and no real food, … bearable. BUT, on the longest flight of 29 (tomorrow is #29), the system failed me…big time. What I’ve learned from this not only is the Early Bird boarding system unreliable, that when there is a problem, Southwest does not, 1) recognize the significance, or attempts to minimize the problem, and 2) offers no reasonable solution unless you really complain.

I do have three positive experiences to report that kept this flight from being a disaster. First, I was able to get a window seat and that kept me from going over the edge. Second, another SWA employee, (Mark, I think) who actually loaded the passengers on the plane, recognized that the loss of the Early Bird boarding passes was a major problem. He made it clear that anyone with Early Bird boarding would be allowed on the plane at the end of the ‘A’ Group. He admitted that it was a big problem and he apologized several times for it.

That was it! Admitting it was a major problem, apologizing for it, and then attempting to make it right was the key to showing that someone cared. The gate agent and the phone ‘customer service’ showed a lack sympathy or concern. Your ‘customer service’ staff has become too good at minimizing the problem and being ‘professional’ by not caring.

The third positive came from the flight deck. We boarded the plane to sit there for an hour so someone (a professional mechanic) could come and tape up an exit sign that was hanging down. However, the pilot (possibly the co-pilot) came out and personally explained, multiple times what was going on and during the flight he came out and walked the plane explaining where we were in the flight. He cared enough to show his face and give us the news, bad and good.

I don’t understand why your customer service staff is so uncaring, leaving the rest of the employees at SWA to pick up their slack? I will likely continue to fly SWA because we really don’t have a choice anymore, but I will go back to pulling my boarding passes 24 hours in advance, even with my Early Bird boarding fee, just because I can’t trust your system to do what it supposed to do, and because when it fails, your CS staff could care less.

More Articles

Business: Public Relations, Management, and Social Media Related

  • Your Privacy Rights on the Internet: Read before you write
  • Social Media 3Q Update: Who uses Facebook, Twitter,LinkedIn, and MySpace?
  • Richmond Embassy Suites: The best at true Hospitality
  • Dear Business Person: It’s 2010, please update your brain.
  • Selling watered-down beer: The best spin campaign in advertising
  • Communication: Repetition of message does not increase awareness
  • Is it time to fire yourself?
  • Millennium Hotel: Go away, spend your money elsewhere
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Foul Play: FIFA shows what less regulation offers to business
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Rotary Related

  • What most non-Rotarians don’t know about Rotary
  • Rotary@105: Making Rotary Sexy
  • Rotary@105: Grieving change
  • How Rotary can..must..will plug into Social Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • Rotary Membership/Public Image Challenge
  • Rotary New Year: Retread or Renaissance?
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Science Related

  • Negative Time: The Self-fulfilling Prophesy a Scientific Possibility?
  • Physics in 2010: The more we understand, the less we know

Personal Experience Related

  • Things I didn’t know about being a Father to a four-year-old boy
  • Riding Reno: The Ladies of Reno
  • Up in the air down in Texas
  • I mow my lawn because…
  • Nevada I-580: An Interstate by any other name
  • Nevada’s oldest brewery opens a Reno location
  • Two Barbecues and a Wedding
  • Car Dealership Re-Imagines Customer Service

Our Country and History Related

  • What I’m not buying this year
  • Nevada: State of Disaster
  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

What I’m Not Buying This Year

13 Wednesday Oct 2010

Posted by Paul Kiser in Branding, Business, Communication, Ethics, Government, Government Regulation, History, Honor, Internet, Lessons of Life, Management Practices, Passionate People, Politics, Pride, Public Relations, Random, Re-Imagine!, Relationships, Respect, Rotary, Taxes, The Tipping Point, US History

≈ 3 Comments

Tags

Blogging, Blogs, Christine O'Donnell, Conservatives, Crime, Depression, Ethics, Executive Management, Good Government, Hispanic, Illegal Aliens, Illegal Immigrants, LoCOS, Management Practices, Mexican Nationals, Mexico, Nevada, New Business World, Political Parties, Politics, Public Image, Public Relations, Publicity, Re-Imagine!, Recession, Republicans, Rotary, Sharron Angle, Tea Party, Unemployment, Unethical Business Practices

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Tis the season and there are a lot of political candidates out there selling their version of what is wrong with this country/state/county/city and how they are going to fix what ails us. This year is different from most because it seems that a lynch mob has taken over a prominent role in politics and like most lynch mobs they don’t need facts, they just need someone to be angry at and someone to blame.

It would be easy to label the people behind this political lynch mob as ‘stupid’, but that is probably overly harsh. These people are driven by emotions, not a lack of intelligence, so stupid is not the correct term. I prefer to describe the lynch mob as people who have a Lack Of Critical Observation Skills (LoCOS for short.)  This year the LoCOS are trying to sell a lot of garbage and I’m not buying it. For example:

Nevada: The best at doing it wrong

LoCOS:  Lower taxes will improve the economy
To the LoCOS who are selling the load I have one word. Nevada. Nevada has no Income tax. Nevada has no Capital Gains tax. Nevada has no Corporate tax. Nevada has no Inventory tax. Even conservative business groups rate Nevada as one of the most ‘business-friendly’ states. Nevada is to business what the Bunny Ranch was to male ego.

According the LoCOS argument, Nevada should be awash in new business. Nevada’s economy should be booming. Nevada should be the poster child of the low tax concept.

The fact is that the State exposes the Lo Tax/Mo Biz as a myth. Nevada is Number ONE in unemployment (2nd place Florida is over a full point better than the Silver State.) Nevada is Number ONE in crime. Nevada is Number ONE in housing foreclosures. Nevada is consistently among the lowest in unbiased education rankings. Nevada is proof that lower taxes does not make for a better economy.

(Article: Nevada’s State of Disaster)

LoCOS: Business is better at running our government
Let’s remember that it wasn’t government that put us in a recession but business…BAD business. Government was an enabler, in that it stopped regulating and monitoring the unbridled greed of the incestuous investor-run business world, but at the end of the day it was business people who made all the decisions. The corporate executives chose to ignore the obvious result that would happen from their greed and dove head on into unethical practices that doomed our economy.

Greed is inherent in business. Greed is why business exists. There is no ‘care for fellow citizen’ in the business world. Business is based on competition, winners and losers, and often the losers are not the weakest, but rather loser’s are the one’s with morals. Business only keeps to a moral compass when there is an unbiased arbiter oversees its activities. That is the role of government.

This year we are seeing the perversion of investor-run business with clearer eyes. The Chamber of Commerce has abandoned their mission of promoting good business in the community in favor of attacking local governments and promoting only those candidates that will remove the protections for honest business and our citizens. It is ironic that anyone would suggest that business, with its greed-driven motives and proven track record of unethical practices, should replace good government.

Don’t get me wrong, a strong economy needs good, healthy businesses, but good, healthy businesses need a strong government to create and monitor the rules for which guide and protect all. The leap of logic of the LoCOS, that our government should be run as a business, is as absurd as saying that FIFA needs fewer referees on the soccer field.

LoCOS: The trillion-dollar debt is bad
The LoCOS must have Alzheimer’s.

I’m not in favor of a large deficit, especially when it involves sending US dollars to finance the destruction of another country …. but I’m really not in favor of is a Depression. That is what we faced in early 2009. Business had raped our economy through outrageous, unregulated practices and we were on the brink of an abyss that had no bottom. Again, business, not government caused our economy to fail. Initially, our country let big banks suffer the consequences of what they had done, but it quickly became apparent that what was about to happen was the massive collapse of the entire economic system, which would have forced the United States government to take over the day-to-day operations of almost all of our major financial institutions.

Cheney's Folly: The start of our debt problems

The alternative to a nuclear meltdown of our economy was to lend money to those institutions, help initiate controlled purchases of ailing banks, and invest government money in key assistance programs. Was it a bailout? Yes, but it was investing, not buying, which meant we would get the money back in almost every case.

The government also invested money in the mismanaged auto industry that, if not preserved, would have sent us into Depression-era unemployment overnight. Yes, it increased our nation’s debt. A debt that had gone from surplus in President Clinton’s years, to a deficit under George Bush. It would have been better if we had not spent so much money on Cheney’s overseas folly and already been in the hole when the house of cards of bad business fell, but there was no choice. The decisions made in late 2008 and early 2009 were necessary and save our country from disaster.

Have we recovered? No. But the LoCOS rage over a big deficit is being driven and financed by the major corporations that would prefer the citizen forget what really happened. I wish business hadn’t forced us to use trillions of taxpayer’s dollar to remedy their greed, but we had no choice.

LoCOS: Government is bad
Government is really, really good providing it is run by reasonable people who truly care for the citizens … all the citizens. There is one difference between civilization and anarchy and that is government. Every time I hear the LoCOS point out an example of bad government I can think of a hundred ways that government has made our country great. I mentioned to a person that the airlines need to be regulated again and they pointed out how, under government regulation, an airline was forced to maintain a route to a small city that was not profitable. Yes, that is tough, but what about the scores of lucrative routes that government regulation handed that same airline on a silver platter? I’m really weary of the single exceptions to how great government has been in making this the strongest country in the history of the world. Single exceptions do not make an argument for destroying our country.

Government is the foundation of our society and the only people who don’t benefit from a strong government are the greedy and unethical. When we were in school we would have rather had no teachers telling us what to do, but that wouldn’t have made our education better. It’s time we stopped making the argument of a 5th grader…and time we started respecting what a blessing it is to have a government that keeps our society from devolving into anarchy.

The Face of the LoCO People

LoCOS: Electing stupid people is smart
This one mystifies me. A candidate from any other party would be laughed out of politics for saying or doing something stupid and yet candidates for the LoCOS wear their stupidity like a new hat.
LoCOS candidates are avoiding the media, saying one thing, then changing their story. They scream about illegal aliens and how they are destroying our country, then it’s revealed they were employing them. They dress in Nazi uniforms. They steal other people’s work and claim it as their own. They take campaign money and pay their personal bills with it. They have to explain to people why they are not a witch. They threaten violence on people, yell about almost anything, deceive, and often outright lie…and the LoCOS cheer on.

I know that the quality of candidates of the LoCOS is a reflection of the lack of respect they have for our country and government, but isn’t prima facie evidence that the LoCOS can’t really be trying to improve our country when they are represented by the worst of the worst?

LoCO S: Illegal aliens (=Hispanics) are destroying this country
First, let’s remember that a major portion of the United States (California, Nevada, Utah, southwestern Wyoming, western Colorado, Arizona, New Mexico, Oklahoma, and Texas belonged to Mexico until the mid-1800’s. We took the land from them at gunpoint and paid fifty cents on the dollar for the land. I could make a strong argument that Mexican nationals are not really the illegal aliens in Alta California, Nuevo Mexico, and Tejas, but I will let that dog rest.

(Article: America’s Hostile Takeover of Mexico)

Regardless of the history of Mexico and the United States, the fact is that a typical tactic of a lynch mob is to find a symbol (person or group) that has little or no opportunity to defend themselves and present them as evil. This is a tactic used by the KKK, the Nazis, and every ultra-right wing, nationalistic, racist group. It doesn’t matter of whether the targeted group is guilty of anything, just that they, or no one else, is able or willing to stand up and challenge the accusations. Mexican immigrants are the perfect target for a group like the LoCOS.

The facts are that:

  • Most Mexican undocumented immigrants lead quiet, peaceful, law-abiding lives in the United States (a fact that the LoCOS lie about)
  • Mexican undocumented immigrants are working jobs that no American citizen wants to do
  • That the United States is the primary enabler of the drug wars in Mexico (we buy the product and sell them the arms)
  • Mexican undocumented immigrants can’t file for Income Tax refunds (which most would get if they were citizens) so the United States collects and keeps all the money deducted from their pay.

But according to the LoCOS, they are pure evil and responsible for our all our economic and societal ills. In Arizona, a sheriff’s deputy called that he was under attack by Mexican drug smugglers and was shot. He became the hero of the LoCOS.

Deputy Puroll's wound

Despite a massive effort, no drug smugglers were found. Now it turns out that the wound was from a bullet fired at close range (not from 25 yards as he claimed) and likely self-inflicted. Almost no one questioned the story of the deputy at the time, despite the inconsistencies in his account. Why should they, blame it on the Mexicans. Naturally, the story has to be true!

To me, the whole issue of ‘illegal aliens’ is a tornado in search of a trailer park. The damning terminology, the use of single examples, and falsified facts all indicate that the LoCOS need to create a threat and it the Muslims are too far away to pick on so the target is Mexican nationals.

The New Testament of the Bible has clear instructions on how a Christian is behave. Jesus said to love thy neighbor as thyself. The Apostle Paul says, “…as touching brotherly love ye need not that I write unto you: for ye yourselves are taught of God to love one another..” (1 Thessalonians 4:9). The LoCOS often boast of their devotion to Christ and then desecrate his teachings by their un-Christian attitude towards those of Hispanic descent.

I’m not buying it.

LoCOS: Threatening our government and the electorate with armed rebellion
Several members of the LoCOS, including LoCOS candidates have indicated that ‘some people’ may be mad enough at our government to invoke ‘their Second Amendment Rights’. I don’t care how you say it, to suggest that some people are going to take up arms against their fellow citizens (if the LoCOS don’t get their way) is wrong. In this country we vote, and we don’t take up arms to enforce the LoCOS will on the majority. Anyone who suggests this is a threat to our Constitution and to this country. Mad or not, there is a line that cannot be crossed over.

I know that everything I said here will not make any difference to the LoCOS. In fact, they will be outraged that I spoke out against their unbridled illogical arguments. You can’t reason with a lynch mob. But sometime in the future we will all look back on this and say, “What were the LoCOS thinking?” The problem is that they are not.

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  • Social Media 2020:  Keep it Personal
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  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
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  • Rotary@105:  Our 1st Rotary Club Dropout
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Our Country and History Related

  • Nevada: State of Disaster
  • Thank you, Mr. President
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Your Privacy Rights on the Internet: Read before you write.

11 Monday Oct 2010

Posted by Paul Kiser in Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Ethics, Honor, Human Resources, Information Technology, Internet, Lessons of Life, Management Practices, Passionate People, Pride, Privacy, Public Relations, Re-Imagine!, Relationships, Respect, Rotary, Social Interactive Media (SIM), Social Media Relations

≈ 1 Comment

Tags

Blogging, Blogs, Facebook, Internet, LinkedIn, New Business World, Privacy on the Internet, Public Image, Public Relations, Re-Imagine!, Rotary, Social Media, Social Networking, Twitter, Your Rights

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

I have had several discussions with people who have a fear of the Internet and Social Media tools. The common issue that arises is regarding privacy, which to me is an interesting concern. Being concerned that you’re giving up your privacy if you use the Internet is, to me, a Homer Simpson moment.

I’m not sure where anyone got the idea that writing something and sending it out over a public system of servers, visible to almost anyone, and recorded for all time would be private, but for those of you who have that impression, let me read you your rights:

Your Right to Privacy on the Internet

  • You have a right to stay silent.
  • You have a right to not participate in Internet/online activities.
  • You have a right to consult an attorney before you participate in any Internet/online activities.
  • You have the right to stay in your house, block up the windows and never go out into public.
  • If you choose to participate in any Internet/online activities, anything you say can and will:
    • be considered a reflection of your public image
    • be available for anyone in the world to access
    • be recorded for the remainder history of the civilized world
    • be used against you now, or in the future
  • If you choose to NOT participate that will NOT prevent:
    • People from talking about you on the Internet
    • People using your image for almost any purpose
The Internet, and Social Media tools like Facebook, Twitter, MySpace, and LinkedIn allow people to communicate in a way we’ve never been able to communicate before. It is not intended for private discussions, but it is an open forum. That makes some people uncomfortable, and while I understand that, I also have to wonder why people have a need to say something they are not willing to say publicly?

There is still a time and place for a personal, one-to-one conversation to discuss matters between the two people, but isn’t that better to be done in person? Privacy is not what one should expect when using the Internet, but it is the place for ideas and concepts to be discussed in an open environment that values the input of all. Yes, sometimes the stupid people have louder voices and win the day, but at some point people will look back and learn who was behaving stupidly and who was really correct.

Here are four things I try to keep in mind when participating in online activities:

  1. Sometimes I’m going to say something stupid. I’m human and I will have to buck up and take responsibility for it.
  2. Sometimes people are going to ridicule what I have to say. That doesn’t mean they are correct and it may be a reflection of their poor judgement, not mine.
  3. By participating I will learn more than I could if I did not participate. Sometimes the lesson will be difficult, but that will usually mean I will learn more.
  4. Social Media is not the alpha and omega of life, but it is one of the most powerful communication tools ever conceived.
Now you have been read your rights… you can take it from here.

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  • Is it time to fire yourself?
  • Millennium Hotel: Go away, spend your money elsewhere
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  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • War Declared on Social Media: Desperate Acts of Traditional Media
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  • Rotary New Year: Retread or Renaissance?
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  • One Rotary Center: A home for 1.2 million members
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
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  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
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Science Related

  • Negative Time: The Self-fulfilling Prophesy a Scientific Possibility?
  • Physics in 2010: The more we understand, the less we know

Personal Experience Related

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  • I mow my lawn because…
  • Nevada I-580: An Interstate by any other name
  • Nevada’s oldest brewery opens a Reno location
  • Two Barbecues and a Wedding
  • Car Dealership Re-Imagines Customer Service

Our Country and History Related

  • Nevada: State of Disaster
  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

Richmond Embassy Suites: The best at true Hospitality!

01 Friday Oct 2010

Posted by Paul Kiser in Branding, Business, Customer Relations, Customer Service, Employee Retention, Ethics, Honor, Information Technology, Internet, Lessons of Life, Management Practices, Passionate People, Pride, Public Relations, Random, Re-Imagine!, Recreation, Relationships, Respect, Rotary, Rotary@105, The Tipping Point, Tom Peters, Travel, Women

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Blogging, Blogs, Customer Loyalty, Embassy Suites, Executive Management, Free Internet, Free WiFi, Hospitality, hotels, HR, Internet, Kathleen Lyons, Management Practices, Motels, New Business World, Public Image, Public Relations, Publicity, Re-Imagine!, Richmond, Richmond VA, Rotary, Starbucks, teamwork, Value-added, Virginia

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

In August I stayed in hotels in seven different cities (Dallas, TX; Bloomington, IL; Chicago,IL; Minneapolis, MN; Norfolk, VA; Richmond, VA; and Virginia Beach, VA..) In a previous post I expressed my displeasure with pay-for-Internet at the Millennium Hotel* in Minneapolis, which was slightly unfair as the hotel was a pleasant, although completely expected, experience. As a people warehouse the Millennium Hotel fits the mold that is typical of most business traveler-type hotels. However, out of the seven hotels of which I was a guest, there was one that made a big impression on me, the Embassy Suites in Richmond, Virginia.

(*Millennium Hotel: Go Away)

The main entrance the Embassy Suites in Richmond

The Embassy Suites hotel in Richmond, Virginia is not a flashy, Vegas-type hotel. From the outside it is a modern, yet modest building tucked back from busy streets; however, access to the Interstate is nearby. Like many hotels it is surrounded by a massive asphalt parking lot; however, the entrance is behind a landscaped island of trees. The great thing about the foliage is that it creates the sense from the outside that this hotel is not just a people warehouse like so many others.

After entering the hotel one doesn’t have to hunt for the Registration Desk as it is positioned in such a way that it oversees the entrance area, but it doesn’t intrude into the path of a guest walking to their room from the parking lot.

The Inner Courtyard

The striking feature of the hotel is the inner courtyard. I have seen this design before, but it was a refreshing change from institutional interior designs of most people warehouses. The open interior gives a community feel to the hotel rather than the impression that you just walked into a U-Store-It facility, as is the feel of most hotels. The interior landscaping and flowing water features create a tropical environment. This hotel was number six for me during my August travels and it was a refreshing change from the five previous corporate institutions of I had visited.

My room was also vastly different from my previous guest experiences. This was a true ‘suite’ and not just a room with a bed. There was a clearly defined living space with a television, desk, couch, and bar area. The bedroom was in the rear of the suite with a door that would allow privacy if two people were in the room and one wanted to watch television or work while the other one slept. The bedroom had a counter with running water and its own television. The bathroom was in the transition area between the living room and the bedroom offering easy access from both rooms. The entire suite is a brilliant design.

Of course the Internet was free (my minimum requirement) and I had no problems making a connection. If needed, I could have easily made the suite my home base. It is a comfortable living and working environment. I would have had no concerns about hosting small meetings in my room. I had everything I needed except for my Starbucks Chai Tea.

The Embassy Suite's Dining/Reception Area

One of my issues with most hotels is the assumption that people don’t want to interact with other people when they stay in a hotel. I’m as reclusive as most, but to visit a city and never come out of my hotel room is what creates that ‘warehouse feeling’.

At the Richmond Embassy Suites the open feel of the courtyard was put to good use by encouraging guests to congregate twice a day for a free manager’s reception each evening and free breakfast each morning. The reception offered adult and non-alcoholic beverages along with a variety of choices of snack items (hors devours.) The breakfast was as good or better than the breakfasts I’ve eaten at eaten at most Sunrise Rotary Clubs. Those who have eaten a breakfast at a Rotary Club may think that may not be saying much, but I typically pay $14 to $15 to eat a Rotary breakfast and this was free. The free gatherings were the most ‘value-added’ service I have experienced in a hotel.

From the few interactions I had with the hotel staff it was obvious that the Chief Executive of this property, Kathleen Lyons, and her staff understood the meaning of the word ‘guest’. I was always treated with respect and a smile. It was apparent that they were pleased that I choose their hotel over the other options in Richmond.

Giving great customer service is not that mysterious, but it requires that everyone from the bottom (no offense intended, Ms. Lyons, but in my world that means you) up to the top (the maintenance and housekeeping staff) must enjoy what they do and enjoy working with people. It was clear that the Embassy Suites in Richmond is not run by ‘management’, but managed through leadership. Bravo to Ms. Lyons and her team!

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Nevada: State of Disaster

30 Thursday Sep 2010

Posted by Paul Kiser in Branding, Business, Crisis Management, Ethics, Government, Higher Education, History, Lessons of Life, Management Practices, Passionate People, Pride, Public Relations, Random, Respect, Rotary, The Tipping Point, US History

≈ 4 Comments

Tags

Blogging, Blogs, Executive Management, Management Practices, Nevada, New Business World, Public Image, Public Relations, Publicity, Rotary, Rotary District 5190

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Among our Country’s 50 States, Nevada has been imploding for several years and is on the brink of complete collapse. Nevada ranks:

  • 1st in Unemployment at 14.4% (over a point higher than the next highest State)
  • 1st in Foreclosures (1 in 84 homes)
  • 1st in Crime (2009 – CQ Press)
  • 44th in 8th Grade Math Scores (2009)
  • 48th in 8th Grade Reading Scores (2009)
  • 49th Smartest State (2004, 2005, and 2007 – based on 21 factors)
  • 45th Healthiest State (2009 – United Health Foundation)

Nevada has managed to take advantage of traditional and non-traditional industries to keep its economy viable, but it has typically been dependent on easily exploited, non-competitive markets (gaming, quickie marriage, quickie divorce, and …quickies.) Unfortunately, in the past decade the strategy of taking advantage of human vices and lusts has failed as other States have decided they’re not as moral as they thought. As one might expect, Nevada’s government has been as precariously designed on a Natural Law type framework where accommodation of business needs supersede governing for and by the people.

Clouds on the Nevada horizon

As the statistics show, all that has now caught up with the Silver State and the result is a failing, under-funded, dysfunctional society that is so deep in a hole that they can’t see the way out. But to understand Nevada, a person needs to understand the history of a State that had a premature birth and since then it has behaved like the bastard child of our Country.

Nevada’s Sordid History
Nevada was founded in 1864, not because it met the minimum requirements for Statehood, but because of a marriage of convenience when; 1) President Abe Lincoln needed more political support and, 2) the residents were trying to rid themselves of Mormon control.

The re-election of Abe Lincoln eight days after Nevada became a State was not a coincidence as the political powers in Nevada openly favored President Lincoln. By giving Nevada Statehood, President Lincoln was assured that his Administration would maintain control as the Civil War reached a crucial stage in the last year of the conflict.

Nevada's State Flag

At the same time, many of the residents of the region were motivated by a distaste for the governance by the Utah Territory authorities as it was being handled by the Church of Latter-Day Saints where all positions were filled by faithful Mormons. Fortunately for the soon-to-be Nevadans, the Church was not in good graces with the U.S. Government and the Mormon Rebellion in 1857-8 (a saber rattling affair) led to the Mormons retreating back into the Salt Lake area, leaving the door open for residents to split off the western two-thirds of existing State as the Nevada Territory. They then pursued Statehood ensure a local government free of Mormon domination.

Although initially rejected, Nevada’s application for Statehood became seductive to the Republicans who sought to outmaneuver political opponents in Washington, D.C. Thus, Nevada’s motto, “Battle Born” is probably more reflective of the political games of the time, rather than the State’s birth during the Civil War.

Open For Business
Though it is the nation’s 7th largest State by area, it is in the bottom third of the Country as measured by population. Eighty-five percent of Nevada’s 2.5 million people live in either Las Vegas or Reno and only 14% of the residents were born in the State.

Because Nevada’s population has always been small and transient, it has been easy for the State government to be controlled by business interests. In the early years mining, ranching, and railroad interests heavily influenced the government and while Railroad owner’s power has faded, the gaming industry has stepped in to take their place.

One example of how the State has been run by and for business men is John Sparks, for which Reno’s sister city is named. John Sparks was a shrewd, unethical man who purchased small parcels of land in Eastern Nevada around water sources and then denied access to other ranchers. In this way he could use public land for grazing his cattle but prevent other ranchers from having access to water for their cattle. He and a partner eventually became mega-land owners through shady manipulation of Homesteading laws.

Although he lost most of his wealth when his company’s cattle died in a severe winter near the end of the 19th Century, he was elected Governor in 1902. In political office he became the darling of the Railroad owners who gave him free train travel from his home south of Reno to his office in Carson City. Governor Sparks political legacy is measured by the favorable railroad legislation produced during his administration. In 1905, the City of Sparks was founded soon after his death and to this day associates itself with its ‘railroad heritage’.

The Road Not Taken

The mining industry has the longest association of political clout with the State and even today enjoys an unusually favorable tax status in Nevada as they pay taxes on net profit. Because the taxes are calculated on net instead of gross profit, the mining corporations can avoid paying taxes in years of high revenue by spending more money on equipment and services. Much of the money spent goes to companies outside the State, leaving the Silver State holding the bag, not the money. Mining companies have major lobbying forces in Nevada that not only promotes their interests with State legislators, but also have been rumored to aggressively go after citizens and groups who oppose their favored tax status.

How favorable is Nevada’s mining tax status? This year mining is projected to contribute on 1.4% of the State’s revenue. That is roughly equal to the total tax paid for renting a car in Nevada OR the tax paid on liquor purchases. It is half the tax collected on cigarette and tobacco sales. Mining is a $1.5 Billion dollar industry in Nevada and contributes one of the smallest portions to the States revenue, but is voraciously defended by senior legislators of both parties at both the State and Federal levels.

In the last half of the 20th Century, gaming interests have assumed a share of influence as almost 25% of the State’s budget is financed by gaming taxes. Because of the massive lobbying efforts of mining, gaming, and Chamber of Commerce groups, the State government is run predominantly by and for conservative business interests. Nevada is ranked as one of the top business-friendly States and is a safe haven for wealthy individuals and corporations who seek to take advantage of Nevada’s lack of corporate, inventory, income and capital gains taxes.

The Failed Argument
Conservatives across the nation have suggested that taxes are killing the free market and all economic ills would disappear if not for the evil of a government-created fair playing field. That argument is proven wrong in Nevada. Despite the State’s business-friendly environment, it has the highest jobless rate in America and businesses are not thriving, but dying. There is no spin anyone can put on Nevada’s grand experiment. Government is not the source of our economic ills.

In a recent political debate in California, the Republican candidate for Governor argued that businesses were leaving California because of more favorable business environments in neighboring western States. She even went so far as to name them. Ironically, the one State she couldn’t add to her list, Nevada, has a more favorable businesses environment than any of the State’s named. If her argument were true, why aren’t businesses flocking to Nevada?

The Disaster Brewing for Decades
Politicians have known for decades that the economy of the Nevada was unsustainable and that economic disaster is a matter of ‘when’, not ‘if’. Dependence on only a few industries for the State’s economy has always kept Nevada vulnerable to significant changes in economic and/or business conditions. For years, Nevada’s main source of tourism and gaming revenue have been consistently in decline because of California Indian gaming.

2010 Projected Nevada Tax Revenue

Over reliance on the gaming tax revenue coupled with the lack of traditional tax revenue sources like income taxes have pushed the State to make up for it by having among the highest sales and gasoline taxes in the nation. The lack of corporate and capital gains taxes on wealthier tax payers has pushed the burden on those who are least able to pay.

Epic Failed State
Last year, like many States, Nevada felt the crushing blow of the 2007-09 Recession. Massive cuts (Higher Education was presented with a 36% cut in the Governor’s budget) and a few minor tax increases made it possible for the 2009 Legislature to finalize a budget. But in 2011, the well is dry. No one can predict how the politicians will come up with a budget, but with the Tea Party’s domination of Nevada politics and a hysteria over cutting taxes that don’t even exist it is obvious that any solution will involve gutting programs and shredding the State’s infrastructure. As Nevada is already No. 1 in crime, unemployment, and foreclosures, the continued devolution of the State’s government will mean we can only watch the situation go from worst to Epic Fail.

Poor Role Models: Governor's Dinner in Washington, D.C. - image thanks to 8NewsNow.com

Political Wackos Rule
A rational person would probably look at the current situation in Nevada and determine that this would be the time to find people of high moral character and great thinkers to take control of the crisis. This would also the time to capitalize on those people who are in positions to use their influence and power to act on behalf of the State at all levels of government. Unfortunately, a lynch-mob mentality has besieged the electorate and a blood-hunt by the national Republican Party has poured millions of dollars in an effort that will eviscerate Nevada’s voice in American politics.

There is little reason to believe that anything can prevent Nevada from an economic meltdown along with a catastrophic failure of government infrastructure. The cities and counties will experience the full brunt of the disaster as the Nevada constitution prohibits Home Rule, which means that they cannot take independent action to preserve themselves by isolating and controlling their revenue sources.

There is one positive aspect of this situation. As the nation works to recover from the Recession of 2007-09, every other State in the nation will be able to say, “Well, at least we’re not Nevada.”

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What most non-Rotarians don’t know about Rotary

28 Tuesday Sep 2010

Posted by Paul Kiser in Branding, Club Leadership, Communication, Customer Relations, Customer Service, Membership Recruitment, Membership Retention, Passionate People, Pride, Public Relations, Relationships, Rotary, Rotary@105

≈ 3 Comments

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Alumni, Blogging, Blogs, Club Members, Community Service, Executive Management, GSE, History of Rotary, International Service, Management Practices, Membership Recruitment, Membership Retention, Paul Harris, Polio Eradication, Public Image, Public Relations, Publicity, Rotarians, Rotary, Rotary Club, Rotary District 5190, Rotary International, Rotary policies, Value-added, Vocational Service

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Most non-Rotarians have little background information on Rotary and when we try to explain what Rotary is about we usually discuss the aspects of Rotary for which we are most familiar. Often a Club will become involved in eight to ten programs or projects each year and Club members know and understand those programs but may be unaware of how many programs Rotary offers at a District level.

Each District has a menu of support services and program opportunities for its Clubs. The goal is to assist and improve Club operations as well as help develop effective local, regional, and international programs and projects. Each of the over 500 Rotary Districts are supported by a staff of Rotarian volunteers to assist in the formation and maintenance of each project or program.

The unique aspect of Rotary is that a single member typically initiates her or his Club’s participation in a new project or program, so a new member can often take the lead in expanding the service opportunities in her or his Club, while also becoming connected to the Club through involvement. When talking to a potential member, every Rotarian should remember that a non-Rotarian might be the person to ignite a new fire in the Club.

The scope of Rotary
In any given year our Rotary District (5190) there are typically almost 150 District positions staffed by volunteer Rotarians representing many clubs.  Among the positions are:

A District 5190 Leadership Meeting

  • 15 Current or Future District Governors and Assistant District Governors assisting the Clubs
  • 2 District Officers (Secretary and Treasurer)
  • 41 District Project and Program Committee Chairs including
    • Membership
      • Development
      • Extension
    • Clean Water
    • Health & Hunger
    • Literacy
    • Community Service
    • International Service
      • World Community Service
      • Partners and Projects
    • Vocational Service
      • Ethics Project
      • Speech Contest
      • Music Contest
    • Youth Services
      • Rotary Youth Leadership Awards
      • Interact Clubs (Ages 12 to 18)
      • Rotaract Clubs (Ages 18 to 30)
      • Rotary Youth Exchange Program (including Safety, Orientation, and Procedure Training)
      • New Generations Exchange
    • Club Administration
      • Club Awards Program
      • Newsletter Editor
      • Visioning Team
      • Rotary Academy
    • Public Relations
    • Rotary Foundation
      • Annual Giving
      • Ambassadorial Scholarships
      • Peace Fellowship
      • Foundation Alumni
      • Major Donors/Permanent Fund
      • Paul Harris Society
      • Group Study Exchange
      • Polio Eradication
      • District Simplified Grants
    • District Assembly
    • District Webmaster
    • District Directory
    • District Conference
    • District Nominating Committee
    • District Finance Committee
  • 80 (approximately) additional Club and District support positions and/or committee members

Each of the functions listed above may have multiple sub-functions, projects, and/or programs. The scope of Rotary is larger than most Rotarians realize, but non-Rotarians also have little, if any, understanding of the dynamic projects and programs that operate under the banner that is Rotary. Our 105 year-old organization has developed highly effective programs that are led by passionate volunteers who invest their time, money, and energy at the Club and District level. The Club and its members are the center of the Rotary universe, but our universe extends far beyond the Club. Rotarians and non-Rotarians should understand the full extend of our organization’s capabilities of service to the Club and to Humankind.

For more information about Rotary visit www.Rotary.org

For more information on Rotary District 5190 programs go to www.RotaryDistrict5190.org

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  • Publishing Industry to End 2012
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Paul’s Recent Blogs

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  • Road Less Traveled: How Craig, CO Was Orphaned
  • GOP Political Syndicate Seizes CO School District
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  • Solstices and Sunshine In North America
  • Blindsided: End of U.S. Solar Observation Capabilities?
  • Inspiration4: A Waste of Space Exploration

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