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Category Archives: Respect

If I Were Speaker of the House of Representatives

28 Wednesday Oct 2015

Posted by Paul Kiser in Education, Ethics, Government, Government Regulation, Higher Education, History, Honor, Politics, Religion, Respect, Taxes, US History

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Congressional Districts, Democrats, House Freedom Caucus, House of Representatives, Neo-Republicans, Paul Ryan, Republicans, rural

House of Representatives

This House is Out of Order

It seems that Paul Ryan (R-WI,) has the bid to be the Speaker of the House of Representatives sewn up, but before anyone makes a significant mistake, allow me to offer myself as the alternative choice.

As Speaker, I can guarantee you that the dignity of the United States House of Representatives will be restored. To accomplish this, the following steps will be taken on Day One:

  1. The 38 members of House Freedom Caucus will be declared to be a neo-Republican party, independent of the Republican Party. Anyone joining their caucus will also be declared to be neo-Republicans.
  2. The House will be divided into three parties. The Republicans, the Democrats, and the neo-Republicans. Each will have their own leadership.
  3. Congressional committees will be all be reorganized with the two largest parties determining who will be given a proportional number of members on all committees If a third-party caucus has enough representatives to equal or exceed fifty percent or more of the of the second largest party, the majority leaders of the two largest parties will vote to select one Representative from the third-party to sit on that committee. 
  4. When Congress is in session, the leadership of the two largest parties will meet the first day of the week for breakfast to determine the agenda and issues to be addressed that week. 

That’s it. Four steps to put the House of Representatives in motion again.

The House Freedom Caucus:  The Rotten Apples in the House
The problem in the House is not bad politicians. There have always been bad politicians and always will be in almost every form of government. The problem is that the Republicans have let the worst 38 Representatives to determine what does and does not get done. The have let the House Freedom Caucus bring down everyone to their level because the Republican leadership knows that if they lose the support of these 38 members, they lose their majority.

What the Republicans don’t understand is that they are on the verge of allowing the House Freedom Party destroy the GOP if they don’t rid themselves of these 38 members (36 according to the Pew Research Center.) Here are the members according to Wikipedia and the Pew Research Center:

  • Jim Jordan of Ohio, Chair
  • Justin Amash of Michigan
  • Brian Babin of Texas (Not on the Pew list)
  • Rod Blum of Iowa
  • Dave Brat of Virginia
  • Jim Bridenstine of Oklahoma
  • Mo Brooks of Alabama
  • Ken Buck of Colorado
  • Curt Clawson of Florida
  • Ron DeSantis of Florida
  • Scott Desjarlais of Tennessee
  • Jeff Duncan of South Carolina
  • John Fleming of Louisiana
  • Trent Franks of Arizona
  • Scott Garrett of New Jersey
  • Paul Gosar of Arizona
  • Morgan Griffith of Virginia
  • Andy Harris of Maryland
  • Jody Hice of Georgia
  • Tim Huelskamp of Kansas
  • Raúl Labrador of Idaho
  • Barry Loudermilk of Georgia
  • Cynthia Lummis of Wyoming
  • Mark Meadows of North Carolina
  • Alex Mooney of West Virginia
  • Mick Mulvaney of South Carolina
  • Gary Palmer of Alabama
  • Steve Pearce of New Mexico
  • Scott Perry of Pennsylvania
  • Ted Poe of Texas (Not on the Pew list)
  • Bill Posey of Florida
  • Keith Rothfus of Pennsylvania
  • Matt Salmon of Arizona
  • Mark Sanford of South Carolina
  • David Schweikert of Arizona
  • Marlin Stutzman of Indiana
  • Randy Weber of Texas
  • Ted Yoho of Florida

Rural Districts Running America

Congressional District map for Freedom Caucus membership of the 114th Congress

Congressional District map for Freedom Caucus membership of the 114th Congress (Credit: Wikipedia Commons)

These 38 are Representatives of primarily rural Congressional districts that often feel impotent in the political arena. Residents of rural areas find that their simplistic, socially conservative, sometimes racist, ultra-religious, anti-education view of the United States of America is often ignored because it is contrary to the Constitution and laws of our country. Despite this, residents of rural areas often see themselves as superior to urban residents, even though they lack the knowledge to make informed opinions. This makes them easy targets for unethical politicians to win their vote because rural voters typically listen only to what they wish to hear.  

NEXT:  Paul Ryan’s Legacy of Failure

GOP Presidential Race is Over

27 Sunday Sep 2015

Posted by Paul Kiser in Ethics, Government, Health, Politics, Pride, Public Image, Religion, Respect, The Tipping Point, US History, Women

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2016, America, conservative, Conservatives, Elections, GOP, House of Representatives, House Speaker, John Boehner, Marco Rubio, Pope, President, Republicans, resignation, right-wing extremists, Tea Party, United States of America

Marco Rubio basking in the glow of Boehner's resignation

Marco Rubio basking in the glow of Boehner’s resignation

House Speaker John Boehner’s resignation last week has brought reality to the Republican party. The smallest minority in Congress is the right-wing extremists and they have been the tail wagging the GOP dog. House Speaker Boehner has been attempting to keep up appearances that common sense conservatives and right-wing extremists all want the same thing, but they don’t. Boehner’s resignation was the showdown between conservatives who believe in the founding principles of our country and conservatives who want to dismantle our country.

Senator and Republican Presidential candidate, Marco Rubio announced Speaker Boehner’s resignation to the cheers of a political group that desires to overthrow our 240 year-old government and replace our Constitution with Taliban-like laws based on mythology. Rubio then went on to say that it is time to “turn the page” on a government that sees all people as equal and install a government that dictates who people can love, what women can choose, and how people can worship.

House Speaker John Boehner takes the high road

House Speaker John Boehner takes the high road

Senator Rubio’s victory speech is premature. Boehner’s resignation exposes the Republican party’s festering wound and the hysteria of the mob mentality of right-wing extremists. The Republicans have two choices. They can either capitulate to the right-wing extremists and select a Presidential candidate that will not be electable, or they can finally stand up to those people who seek to overthrow our government and find a moderate conservative that might draw some support from left leaning voters.

In either case, it is unlikely that any Republican candidate can rid themselves of the poisonous environment created by extremists in their party. The right-wing extremists have devolved into a group that has lied and deceived so much that their social media posts are only propaganda for incestuous consumption of other extremists.

However, the right-wing extremists are not an unstoppable force. Their lies and deceit may entertain them, but disgust intelligent, loyal citizens. Right-wing extremists are parading stupidity as if it is something to be proud of in a country of highly intelligent people. The only question is whether common sense conservatives will stay on the right-wing band wagon until it goes off the cliff.

Rebirth of the Liberal

25 Friday Sep 2015

Posted by Paul Kiser in Education, Ethics, Government, Government Regulation, Green, Health, Higher Education, History, Honor, Passionate People, Politics, Pride, Religion, Respect, Space, Taxes, Technology, Universities, US History

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anti-American, Bernie Sanders, conservatism, Conservatives, Elizabeth Warren, Liberal, liberalism, liberals, Pledge of Allegiance, President Barack Obama

Liberals, Inc.

Liberals, Inc.

The values and traditions of liberalism in the United States of America is experiencing a Renaissance. This is a not a time for a cautious return to a government by and for the people.  It is a time to boldly stand up for intelligence in political office.

The disastrous policies of George W. Bush, coupled with decades of conservative efforts to put our country in retreat have met with consistent failure. Those failures have forced conservatives to put up artificial issues that appeal to a distinctly anti-American segment of the population, but that has only driven them into a corner.

Conservative politicians strain to win applause from the stupid and the ignorant, but the United States needs and deserves smart, not stupid. Liberals must now step up and engage our citizens and remind them that politics in our country is not to be entertainment for small minds. We have to expose the absurdity of 2015  “conservative values:”

When everyone has guns in public, innocent people die. Gun ownership without rules is anarchy. Laws protect people from those who are too stupid to know better. It’s not about taking guns away; it’s about protecting the innocent from the stupid.

Our government is a blessing, not a curse, and we pay for the privilege of living in this great country by paying our taxes and doing so without complaint.

Unregulated business is the playground of the unethical and immoral. Business is motivated by greed and destruction of competitors. Without government, ethical businesses can’t survive.

If a group of people on an island were running out of fresh water, the liberal mind would determine how to obtain more water, and the conservative mind would begin planning on who they can kill.

The confederate flag is the symbol of racists and traitors who tried to steal part of America away from then attempted to overthrow our country. The confederate flag is a heritage of losers and has no place among a nation of winners.

Government is not a place for religion, nor a country where a majority religion is to dictate the beliefs and morals for all citizens. America is a country that offers freedom FROM religion, not slavery to a religion.

War is the opium for the 2015 conservative. When in doubt the conservative wants to wage war, but war never results in a quick and easy peace. War devastates all involved and it is rarely the leaders who started the war who pay the heaviest price.

The time to coddle the wealthy is past. Money is not the measure of a human, nor does it give special privilege to a person in a country where all citizens are created equal.

For 35 years conservatives have been shouting down common sense and intelligence with false accusations, deceptions, and biased fear mongering. It’s time that loyal Americans regained their voice.

To be liberal is to be an American that loves our country and our government. We believe that all humans are created equal. We believe that our country becomes stronger, not weaker through diplomacy and respect for other countries. We believe that education is the foundation to a better life and schools should be more than a cheap training ground for dead-end service jobs. We believe that when government spends money it provides jobs and needed infrastructure that helps grow our economy.

The call of liberalism is not for everyone, nor is it restricted to one party. Our country’s founders were liberals who broke away from conservatives who wanted to stay loyal to the English King. Republicans were liberal when Abraham Lincoln stood up against domestic enemies that sought to defile our Constitution. Franklin D. Roosevelt was liberal when he made our citizens believe in the greatness of our country. Dwight D. Eisenhower was liberal when he made the Interstate Highway System a reality. John F. Kennedy was a liberal when he said we could go to the Moon and back.

Elementary school children can grasp the values of conservatives. The egocentric concept that everyone else exists to serve their needs is a common attitude of children and conservatives.

However, it takes significant maturity and intelligence to understand liberal values. It requires the person to see themselves as part of a greater society. A liberal knows that respect, cooperation, humility, and honor cannot be compromised for a free society to function. Our original 1942 Pledge of Allegiance reinforced these values:

I pledge allegiance to the flag of the UNITED States of America, and to the REPUBLIC for which it stands, ONE NATION, INDIVISIBLE,  with liberty and justice FOR ALL.

We are a republic, not an oligarchy. We are one nation that shall not be divided. We shall have liberty and justice for all, not just for those with the most money, nor the most guns. 

We are a nation founded by liberals, built by those who believed in “Yes We Can.” Liberal ideals have been a part of every great achievement in our country. Conversely, conservative leadership has maligned and crippled this nation. It’s time we took our country back.

Stupid In Kentucky

04 Friday Sep 2015

Posted by Paul Kiser in Ethics, Government, Government Regulation, History, Honor, Politics, Relationships, Religion, Respect, US History

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anti-American, Conservatives, County Clerk, gay, gay marriage, GLBT, Jeff Darcy, Kentucky, Kim Davis, lesbian, marriage, marriage license, Rowan County, Supreme Court, US Constitution

Kim Davis cartoon

Cartoon by Jeff Darcy on Cleveland.com

Kim Davis, County Clerk of Rowan County, Kentucky, is not a surprise. There are a lot of political offices out in America to be filled and it is not surprising that an ignorant, unqualified person is elected to office. It is not even surprising that the ignorant, unqualified person ran as a Democrat, considering how anti-American conservatives bully anyone who applies common sense and intelligence to politics.

What is surprising is the depth of stupidity exposed by those who think she is a hero. Our country was founded, in large part, to escape a government that imposed a single religion on its people. Thomas Paine, in arguing why the American colonies should form a government elected by its people, said this about religion:

For myself, I fully and conscientiously believe that it is the will of the Almighty that there should be a diversity of religious opinions among us. It affords a larger field for our Christian kindness; were we all of one way of thinking, our religious dispositions would want matter for probation…

Thomas Paine, Common Sense

Anyone with knowledge of our country history and Constitution knows that our government was established with the understanding that no one religion, nor set of religious practices should be imposed by our government. The very definition of who we are as Americans is defined by freedom FROM religion, not servants to a religion. Kim Davis’s claim that she, as County Clerk is allowed to deny marriage licenses to gay and lesbian couples because her PERSONAL religious beliefs has no merit in the United States of America. Her actions are a disgrace to our country and Constitution.

That is why anti-Americans celebrate her and her actions. Those who seek to end our nation that is by the people, for the people, and of the people, want to destroy the foundation of our country. On June 28th, the Supreme Court reached the obvious conclusion that gay/lesbian marriage was protected by our Constitution, that was the end of the debate. Religions can’t impose their beliefs on anyone else. End of story.

The fact that it is over two months later and Rowan County, Kentucky is just now abiding by our Constitution and the law is a testament to the power of stupid people.

Don’t get me wrong, I don’t hate stupid people. They are entertaining and YouTube couldn’t exist without them. But when stupid people interfere with the legal right of the pursuit of life, liberty, and happiness of intelligent people we face a threat to who we are as citizens of the United States of America.

Kentucky should have never let Kim Davis become the hero for anti-Americans.

Panama’s Historical Struggle For Self-Determinism

28 Tuesday Jul 2015

Posted by Paul Kiser in Education, Ethics, Government, Government Regulation, History, Honor, Panama, Politics, Public Image, Religion, Respect, Travel

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Columbia, independence, Panama, Panamá Canal, Simon Bolivar, Spain, United States, USA

_DSC0805Panamá has been the victim for most of its history. Because it is the narrowest land division between the Pacific Ocean and the Caribbean Sea (and to the Atlantic Ocean,) Panamá was a strategic gateway for world commerce long before the great canal was built.

Panamá Under Foreign Control
When Spanish Explorer Vasco Núñez de Balboa managed to cross from the northern Caribbean/Atlantic coast to the southern Pacific coast in 1513, the fate of Panamá was sealed. The Spanish instantly knew that this was the access to the Pacific side of the Americas and Panamá was the link that would make conquest possible.

Ruins of the Spanish fortifications in Portobelo, Panama

Ruins of the Spanish fortifications in Portobelo, Panamá

Spain’s official rule of the Americas began in 1538, and lasted almost 300 years, but Spain’s hold on Panamá would not go uncontested. Pirates and English backed privateers attempted to raid Spanish held ports in Panamá in hopes of stealing the wealth of cargo passing across the land. Eventually it would be the Spanish-American wars and rebellions across Latin America that would force Spain to retreat back to Europe.

When Panamá gained independence from Spain in 1821, it became a department of Columbia, but the citizens almost immediately sought to be free of all foreign control. Columbia refused to give Panamá independence, and its strategic value to world trade was probably one of the most significant reasons.

A Spanish Import:  The Catholic Church

A Spanish Import: The Catholic Church

New Outsiders
In the late 19th century a new European power was implanting itself on Panamanian soil. France had decided to take action on the Holy Grail of world trade, an ocean channel through Panamá that would end the need for unloading cargo from a ship, transporting goods across a tropical jungle, and reloading the cargo onto another ship. The French effort eventually killed over 20,000 people before the effort was finally abandon.

Soon after the French failed, the United States decided to insert itself into the effort of building a canal system in Panamá. It initially negotiated a deal with Columbia, but the Colombian Senate rejected the treaty/contract. As the citizens of Panamá had recently attempted to gain independence from Columbia in a 1,000 day war, the United States decided to bypass Columbia’s rejection and assist Panamá’s rebellion effort. The understanding was that the United States would be allowed to build, operate, and control the canal if Panamá was successful in gaining independence.

_DSC1079 (2)

The Panamá Canal has guided Panamá’s fate for over 100 years

A day after U.S. warships created a blockade to stop Columbia from sending troops into Panamá, it declared independence from Columbia on November 3, 1903. Three days later the treaty to give the United States the right-of-way for the canal and a zone extending five miles to each side of the canal.

Though there was no bloodshed in 1903, between Panamá, the United States, and Columbia, the actions taken by the United States, and its motives for assisting Panamá created diplomatic issues with Columbia. Many citizens of Panamá were also unhappy with the cost of independence. Almost two decades later the United States reached an agreement and monetary settlement with Columbia over the events of 1903, but many Panamanians still felt that the United States occupation was only a slight revision of past foreign domination.

20th Century Political Oddity
Under the terms of the treaty of 1903, Panamá was placed in an odd position. The government of Panamá finally governed over the people of Panamá, but not the Panamá Canal. It received annual royalties from the United States, but in return Panamá could not do anything that might threaten use of the canal. The best jobs in Panamá were related to operation and maintenance of the canal, but the United States instituted a system of institutionalized racism in Panamá by selective employment and a preferential pay structure. United States citizens were offered administrative positions and were paid in gold currency (gold roll.) The Hispanic and African-American Panamanians were hired for worker positions and were paid in silver currency (silver roll.)

Housing for U.S. personnel assigned to the canal is now owned and maintained by Panamá

The Panamá government found itself as the liaison between the United States and the Panamanian people. That role led to cycles of odd leadership styles and often corrupt and/or dictator-like political control of the country. The United States military was an oppressive reminder to all Panamanians of who held the power in their country, and yet. the citizens of Panamá found that the presence of the United States military did not keep their leadership from being corrupt or cruel, and attempts by the U.S. to address the corruption and criminality of the government of Panamá failed to resolve the problems.

By the early 1970’s it was apparent that the United States was exacerbating the internal issues in Panamá and negotiations for transferring the ownership and operation of the Panamá Canal to Panamá began. That resulted in a new treaty signed by President Jimmy Carter. Based on the treaty signed in 1977, the control of the Panamá Canal was to be turned over to the Panamanian government on December 31, 1999. 

_DSC1074 (2)Panamá:  Required to Run Before It Walks
In 500 years of world attention, Panamá never had the opportunity to develop its internal government without interference or influence of a foreign power. During the last fifteen years Panamá has faced the task of trying to restructure and address its internal issues in order to map out a sustainable future for its diverse population.

The occupational governments of the Spanish, French, Columbia, and the United States, rarely offered a positive model of good government for Panamá as each foreign power had an agenda for the country that had little, if anything, to do with improving the standard of living for the citizens.

Panamá’s future rests largely on the ability of government to create an ethical environment that protects citizens and limits the potential for corruption. A significant aspect of that environment will be infrastructure that provides access to all people to opportunities currently reserved for the wealthy and powerful.

A Panamanian girl in traditional dress

A Panamanian girl in traditional dress

Education:  The Foundation of Panamá’s Future
Education will play an important role for the future of Panamanian citizens. Basic skills, (mathematics, reading, science, history, etc.,) and more advanced subjects, (multiple languages, music, art, speech, etc.) will create citizens who are better prepared for job opportunities of the 21st century. In addition, education provides a path to overcome corruption. Ethical behavior is a learned function that requires the ability to see a bigger picture of society. Uneducated people tend to gravitate to a, “what’s-in-it-for-me,” mindset that sacrifices the future for a short-term gain.

Simon Bolivar, a key figure in forcing Spain to give up the Americas

Simón Bolivar, a key figure in forcing Spain to give up the Americas

Epilogue For A Country Reborn
Panamá has never been given a chance to develop its own identity. It has three dates that could be called “Independence Days.” Independence from Spain on November 28, 1821; independence from Columbia on November 3, 1903, and independence from United States control of the canal on December 31, 1999. The irony is that while Panamá celebrates the two former days of ‘independence,” it is really the latter date that gave the country true independence of foreign meddling.

For the first time in 500 years Panamá has the opportunity to make choices about its destiny. This freedom comes with a bigger challenge. The leadership of Panamá must establish a new long-term vision for the country that will involve significant projects and programs to develop the infrastructure that the country must have to succeed. Yet, the people of Panamá will justifiably be suspicious their government based upon a long history of great plans and promises that were lies of corrupt officials who pocketed money and didn’t deliver. Winning back the trust of the citizens will be the first task of an independent Panamá.

The Panamá Canal will play a significant role in an independent Panamá. World economics affect world trade, and world trade affects the Panamá canal; however, the country has the opportunity to re-position itself as more than just a conduit of trade. If Panamá can minimize corruption, improve transportation infrastructure, and increase the education level of its citizens, it will have an environment that will continue to grow Panamá’s role as a center of commerce and industry as well as a ocean-to-ocean conduit for cargo passing through the country.

Panamá no longer is a victim of foreign interference. Panamá now has the opportunity, and the burden, of determining its own future.

Bashing “Respect For Others” By Calling It “Politically Correctness”

01 Wednesday Jul 2015

Posted by Paul Kiser in Aging, Communication, Education, Ethics, Generational, Government, History, Honor, Information Technology, Internet, Politics, Pride, Public Image, Public Relations, Relationships, Religion, Respect, US History

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African American, America, American, Confederate Flag, Donald Trump, Facebook, GOP, Hispanic, Mexican, political correct, respect for others, Twitter

2014 May (17)I grew up in a small town. Mrs. Wick was the cranky old lady that lived next door. Mr. Valdez lived down the street and was a law enforcement officer.

It would have been easy to make fun of Mrs. Wick, but my mother would not allow us to do that, and in fact, we were taught to offer to help her whenever she needed it.

It would have been easy to disrespect Mr. Valdez in our small, almost-all-white town because he was Hispanic, but I would have never thought to do that, and his son was one of my best friends in elementary school.

Basic respect for the people in our town was how I was raised. It wasn’t being ‘politically correct,’ because it was part of being a decent person. Sure there were times when people failed to be decent, but the rodeo was only in town once a year and city people who pretend to be cowboys are idiots.

Today, our neighborhood is much larger. A Facebook post reaches around the world. Our community is no longer bound by city limits, county or state lines, nor national boundaries. What we say and do is part of a recorded history that will exist for hundreds, or possibly thousands of years.

It is not easy to be respectful of other people, but it is required. There should never be a question of whether or not to fly a confederate flag. It is always wrong to wave a symbol of traitors and racists in the face of our brothers and sisters around the world.

It is never appropriate to malign a group of honorable people who often risk their lives to have a better life in the United States by characterizing them as drug dealers and rapists. We have a responsibility to speak and act with respect to others. It is not a matter of being ‘political correct,’ it is a matter of personal honor and decency. That value has been the foundation of the strength of our country. It is why, when America faces a real threat, we drop everything and respond as one.

It is why Hitler failed, and Putin hates us. The test of a true American is the ability to respect others who are different in race, gender, religion, who they love, and where they are from.

Gay Marriage Legitimizes Marriage

26 Friday Jun 2015

Posted by Paul Kiser in Ethics, Government, Government Regulation, History, Honor, Politics, Pride, Relationships, Religion, Respect, US History, Women

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gay marriage, homosexual, human rights, law, LBGT, Supreme Court

gay_marriage_81102178Today’s Supreme Court ruling acknowledges that the United States of America is legitimizing marriage, and it is about time.

Historically, marriage was created to establish a legal bond or contract of property ownership. Sometimes the property was just the woman, but typically marriage included the transfer of land, animals, money, or other material items. A woman was not a party in the contract, but the subject of the contract, meaning she was irrelevant in taking part of the terms of the contract.  The woman’s opinion or love was not needed, nor wanted in most marriages.

As a society we have moved away from the marriage-as-a-contract concept; however, even today we still have men and women in the United States who cling to the misogynistic idea that a woman is property to serve and bear a man children. These men and their Stepford spouses cite the historical aspect of marriage as the justification for demeaning a human being (or allowing themselves to be demeaned.) 

Gay marriage has only one purpose, the expression of love between two people. There is no property exchange and no issue of who is the master and who is subservient, (unless both parties agree to a 50 Shades of Gay-type relationship.) You can’t attach outdated expectations of a gender-based owner/property understanding to a marriage between two people who are of the same gender.

Perhaps now heterosexuals shed the mantle of the woman as property and confirm marriage a legitimate expression of love.

The Day the World Will Stop: Changing of the English Throne

09 Saturday May 2015

Posted by Paul Kiser in Aging, Generational, Government, History, Politics, Pride, Public Image, Religion, Respect, Women

≈ 2 Comments

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Crown, England, Great Britain, Her Majesty, leadership, Prince Charles, Prince William, Queen Elizabeth II, Royal, Royalty, Succession, The Queen, Throne, UK, United Kingdom

Queen_Elizabeth_II_March_2015

Her Majesty, Queen Elizabeth II

In 114 days (as of May 9, 2015,) Queen Elizabeth II’s legend will take one step further into history. On September 9th of this year she will become the longest-serving royal (63 years, 217 days) to ever grace the English throne. If you are younger than 65 years old you will not have known anyone other than Queen Elizabeth as the leader of England.

It is said she will not abdicate her throne, but will reign until her death. That is the expected choice, but possibly not the wisest.

It is likely her Majesty does not understand the impact her death will have on the world. Humans cling to the idea that some things do not change, and there are few people in the civilized world who don’t have a mental and/or emotional attachment to her and her place in our world. She is the constant that we all rely on to know that some things do not change.

Royal_Coat_of_Arms_of_the_United_Kingdom.svg

The Queen’s Royal Coat of Arms (UK)

During her reign as Queen we have had twelve Presidents in the United States (Truman, Eisenhower, Kennedy, Johnson, Nixon, Ford, Carter, Reagan, Bush (41,) Clinton, Bush (43,) and Obama.) We have seen movie stars, rock stars, athletes all come and go, but Queen Elizabeth has always been there.

In a world of instant communication, her death will affect more people than anyone in the history of the world. People will remember where they were and what they were doing the moment the news is announced. If her death coincides with a change in royal leadership, it will magnify the impact on the world.

Queen Elizabeth 1953

Queen Elizabeth II in 1953

The event of her death and the passing of the English crown will be seen by some as the perfect opportunity to take advantage of an emotional situation. The majority of the world will pull closer together in grief, but those who seek radical changes in politics, government, the economy, or just seek to hurt the Western world, will use the chaotic feelings of the loss as a way of creating more chaos.

The royal family will be dealing with the loss, and the matters of royal duty at the same time. The coronation of the new King may not happen for a year or more; however, the details of transitioning power from Her Majesty to the His Majesty will involve changes in staff, new protocols, and a thousand other items that have not been done for over six decades. All this will happen at a time when few will be able to focus on anything beyond the loss of woman and icon that has been an unflickering beacon of the Western World.

However, if she reached this milestone in four months and then decided to abdicate sometime in the next year, a calm, undramatic transition would preserve the stability of the royal role the hearts and minds of the world. As the former queen with over sixty years of experience, she would become the most valuable and trusted counsel for the new King.

Her eventual passing will still devastate the emotional state of the world, but with a new King already on the throne, the world will know that England’s royal, non-political leadership will live on.

God Save the Queen.

Death By Incentive Program

04 Monday May 2015

Posted by Paul Kiser in Business, Customer Relations, Customer Service, Education, Employee Retention, Ethics, Honor, Human Resources, Management Practices, parenting, Public Image, Public Relations, Re-Imagine!, Relationships, Respect

≈ 2 Comments

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evaluation, incentive programs, office, Pay for Performance, reward, school

_DSC0363 (2)Incentive programs are the tip of the sword in organizational suicide. They are often designed by people who believe that there is a single cause leading to a positive effect in achievement. The reality is that life isn’t that simple. Here are three examples of incentive program fails:

EXAMPLE 1 – Retaining Major Customers
ISSUE:  A business owner loses a major customer and believes that it was because his employees weren’t responsive enough to the major customer’s needs.

INCENTIVE:  The owner creates and incentive program that rewards employees for being more attentive to major customers. (Potential measures:  Major customer satisfaction surveys, increase in revenue from major customers, response time data.)

EFFECT: Some employees learn how to gain the favor of the major customer through unethical tactics:  i.e. kickbacks, access to inside information about the major customer’s competition, sacrificing minor customers in order to be more attentive to major customers, giving more product or service to the major customers and charging it to minor customers, etc.

RESULT:  The owner finds out that some unethical employees look like superstars to the major customers, while ethical employees seem to be failures. Minor customers, a primary source of new revenue, leave for competitors leaving the company with a few major customers that demand special treatment.

EXAMPLE 2 – Improving Student Performance
ISSUE:  Recognizing and reinforcing good student behavior and educational achievement.

INCENTIVE:  Teachers are given special reward tokens to give to students who display good behavior, or who perform exceptionally on class or homework assignments. Students with the most tokens are given a special reward at the end of the school year.

EFFECT:  Some teachers give out tokens liberally and gain favor with the students. Some teachers attempt to ethically administer the program, but find that they are not consistent in giving out tokens to the students for similar positive events. Some teachers do not buy into the incentive program and rarely give out tokens.

RESULT:  High performing students discover that their behavior and achievements is subject to different evaluators who create an reward system that is not objective. Students who are recognized feel superior to other students, and other high performing students become angry, frustrated, and discouraged.

EXAMPLE 3 – Improving Productivity
ISSUE:  Motivate management to improve to eliminate wasted time and resources.

INCENTIVE:  Financial bonuses for top managers who have higher output per employee and/or expenses, OR have lower cost per dollar of revenue.

EFFECT:  Managers discover that by making salaried employees work longer hours and not replacing old equipment as needed, they can look more productive. Employees may not like working with broken or outdated equipment, or be required to work longer hours, but that is not what is measured, so it is irrelevant to the manager.

RESULT:  Other indicators (high turnover, loss of customers, etc.) might indicate a failure of the manager in performing his or her duty; however, because the incentive is to improve productivity, those factors are ignored. The manager looks like a superstar and yet the division or department has severe morale issues and is a business failure._DSC0361 (2)

Why Incentive Programs Fail
Despite the popular idea that incentive programs are a good motivational tool, there are four reasons why they are not.

Organizational success is not a science, but an art

Incentive plans are based on the old idea that the ends justify the means. True organizational success is all about the ‘means’ and the success comes only after multiple factors combine. Organizational success often can’t be repeated because it was contingent on the talents of key team members who brought key talents or skills into the formula of success.

Cause and effect are rarely in a one-to-one relationship

Whatever is defined as the positive outcome, people will find multiple ways to achieve the desired goal, regardless of ethics.

People are not ethical by nature

Incentive programs encourage unethical behavior. The goal is assumed to be the highest priority and that is tacit approval to some that anything goes as long as the goal is met or exceeded.

Some organizations intend the incentive program to encourage unethical behavior

Executives cannot tell their employees to be unethical, but they can create the environment that fosters unethical behavior in pursuit of the indicators of success. This protects the company and puts all the risk on the employees.

Incentive = Manipulation

People who design incentive programs explain that the intent is to reward good behavior, and they fail to complete the sentence, “through manipulation.” Manipulation requires a lack of respect. Most people want to do the right thing and don’t need to be tricked into doing it. It is possible that unethical behavior is stimulated by incentive programs because the person feels disrespected by the use of manipulation and responds by obtaining the reward while sabotaging the program.

The Need For An Incentive Program?
Organizations that need an incentive program indicate a failure in leadership. Any business or school should know who its best performers without an artificial measurement program in place to identify them. In addition, any organization should have an ongoing effort to recognize and reward the best performers. Leadership that is effective in celebrating success will be setting the example for others without manipulation through an artificial program that disrespects people and will likely be vulnerable to unfair evaluation and unethical behavior.

Religious Liberty Laws Violate The Bible

03 Friday Apr 2015

Posted by Paul Kiser in Aging, Branding, Business, Customer Relations, Customer Service, Ethics, Government, Government Regulation, Management Practices, Politics, Public Image, Public Relations, Religion, Respect

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Arkansas, Bible, Do Not Judge, Indiana, New Testament, Paul, Religious Liberty laws, Romans 14

Dave Granlund cartoon

Dave Granlund Cartoon: Liberty for who?

The irony of conservatives effort to allegedly ‘preserve’ religious liberty is that they are actually inflicting one person’s religion on others through their business activities. The concept that other people should be forced to accept one person’s bias is discussed in the Bible, and conservatives are taking a position opposite of what is taught in the New Testament.

Romans 14 nails Christians to the cross of behavior. Nowhere in the New Testament is the definition of what it means to be a Christian better explained than in this single chapter. Paul, in his letter to the Romans explains to Christians:

You, then, why do you judge your brother or sister? Or why do you treat them with contempt? For we will all stand before God’s judgment seat. It is written: “ ‘As surely as I live,’ says the Lord, ‘every knee will bow before me; every tongue will acknowledge God.’ ” So then, each of us will give an account of ourselves to God. Therefore let us stop passing judgment on one another. Instead, make up your mind not to put any stumbling block or obstacle in the way of a brother or sister.

Romans 14: 10-13
New International Version¹

2015 APR_DSC0001 (182)Both before and after this passage Paul offers examples of what he means by ‘passing judgement.’ The examples make it clear that the issue is not about what issues a Christian can condemn or protest regarding someone else’s choices, but that no Christian has the authority to judge another person.

The Religious Liberty laws passed in Indiana and other states emphasize the ‘right’ of a person to impose his or her religious beliefs on others who do not share those beliefs. The assumption is that a person can judge someone else’s personal choices, judge them as sinners, then refuse that person access to their products or services. This is in violation of the teachings of how a Christian is obligated to behave.

Applying the full meaning of Romans 14 to the situation, a Christian business person should not only accept another person’s lifestyle choices, and not judge them, but they should do everything possible to accommodate that person and their choices. Paul emphasizes to the Romans that a Christians obligation is to make peace, not conflict:

Let us therefore make every effort to do what leads to peace and to mutual edification.

Romans 14: 19
New International Version

The Religious Liberty laws are actually anti-Christian laws.

¹(KING JAMES VERSION – Romans 14:10-13)
But why dost thou judge thy brother? or why dost thou set at nought thy brother? for we shall all stand before the judgment seat of Christ. For it is written, As I live, saith the Lord, every knee shall bow to me, and every tongue shall confess to God. So then every one of us shall give account of himself to God. Let us not therefore judge one another any more: but judge this rather, that no man put a stumbling block or an occasion to fall in his brother’s way.

Epilogue : The 2010’s

20 Friday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Education, Ethics, Generational, Government, Government Regulation, Health, Higher Education, History, Honor, Information Technology, Internet, Politics, Pride, Public Image, Public Relations, Religion, Respect, Science, Social Interactive Media (SIM), Social Media Relations, Space, Taxes, Technology, Traditional Media, Universities, US History

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Caucasian, college graduates, Conservatives, Equality, GDP, high school graduates, poor, racism, racists, Reagan agenda, Republicans, Ronald Reagan, The 1%, un-wealthy, wealthy, White politicians

The 2010’s – End of Civility

Image credit: J. Scott Applewhite/AP.

White Conservatives: “Go F**k Yourselves America”

  • Population:  308.7 million
  • Gross Domestic Product (GDP) per capita:  $47,805
  • Median Annual Income:  $47,793 
  • Life Expectancy:  78.7
  • Average Age at Marriage:   Men 28.2, Women 26.1
  • % of pop. w/high school degree or higher:  87.0%
  • % of pop. w/college degree or higher:  30.0% 

REAGAN:  The Killer of America’s Prosperity
From 1950 to 2010 the population of the United States of America doubled (+104.0%.) The Gross Domestic Product (GDP) tripled (+218.1%.) The median annual income is eleven times more than 1950 (+1028%.) Life expectancy has increased by over 15% (15.4%.) Men AND women are marrying an average of over five years older in 2010 than they did in 1950 (men +23.7%, women +28.6%.) The percentage of people with at least a high school degree is now almost 90% versus 34% in 1950 (+153.6%.) Today, 30% of our citizens have at least a college degree versus 6% in 1950 (+383.9%.)

Something went right for America in the last 60 years. But that is changing.

Prior to the Great Depression, Republicans controlled the House and Senate for the majority of the previous 70 years. After the Great Depression both the House and Senate was under Democratic control until 1980. In 1980, America began folowing the conservatives agenda (Reagan 1980-1988, Bush 41 1989-1992, Republican control of Congress 1994-2008) of dismantling the government at all levels, start more wars, give more money to the wealthy, and give less help for the un-wealthy. Since 1979, the wealthiest 1% after-tax income has increased by 200%.

U.S._Income_-_Changes_by_Income_Group_1979-2011

The 1% are 200% wealthier since conservatives took control of the government

Since 1980, annual increases in U.S. Gross Domestic Product (GDP) has stalled and fallen.

GDP Growth by Year

ANNUAL GDP GROWTH: Post World War II, U.S. annual GDP began a steady growth until shortly after Ronald Reagan became President.

GROWTH SACRIFICED FOR GREED
Post-war prosperity was spurred by significant federal government projects and programs. Conservatives derailed that by blaming government for economic issues that were caused by corporate and business greed.

Despite the obvious failure of the Reagan agenda, conservatives have taken a position of complete denial and fantastical thinking. They no longer believe they have any obligation to acknowledge or respect the rest of America. Conservatives are behaving as a child would behave when they are not getting their way, even though their request is completely inappropriate. Rather than accepting that President Obama was elected twice by a majority of Americans, Republicans have blocked all efforts to move forward on measures proven to generate American prosperity because it would make those that have more, give more.

Reagan conservatives have failed and they are backed in a corner of failure. They will not accept reason, nor facts. Civility would force them to accept their failure, so they must be uncivil. They are willing to destroy America, rather than acknowledge failure.

WHY ARE WE HERE?
America has experience massive change in the past 65 years. Most of that change has been good, but the one aspect of the American concept, the idea that we are all created equal, is the one issue in our country that has cast a shadow over us for centuries. White males believe that they are superior to all others and as our demographics have changed Caucasians have worked to obstruct equality rather than accept it.

Segregation was not considered racist until it became obvious it was motivated by whites who were racist. Dismantling government programs that benefit the poor and those in need may not be considered racist, until we realize that these ideas have been pushed forward almost exclusively by white politicians. Telling America that the rich are too burdened to pay a fair share of their taxes is not considered racist until you examine the loop of rich white people giving money to white politicians to pass laws that will reduce taxes on the wealthiest who are almost all white.

America is a country that has yet to commit to everyone being equal. In the 1950’s, white people took their money and ran away to the suburbs. In the 1960’s, the federal government finally stepped in and paid attention to the unequal treatment of African-Americans. In the 1970’s, we became distracted by unethical leaders, war, oil shortages, and inflation. In the 1980’s, we were conned into the idea that our government was to blame for all our problems in the 1970’s, while the Reagan spent money that America didn’t have to spend. In the 1990’s, the conservatives regained control of Congress and began dismantling the federal government and ending ethical business oversight. In the 2000’s, Republicans led America down a path of war and destruction that almost wiped out our economic system.

Why we are here is because we have become weak. We have listened to fools and we know they are fools. They are willing to tear America apart for greed and their own racist ideals. To a racist, compromise is unthinkable, and that is why conservatives will never work towards a unified nation.

THE SERIES:  The 1950’s    The 1960’s    The 1970’s    The 1980’s    The 1990’s    The 2000’s    

This is Why (2015 vs the 2000’s)

19 Thursday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Crisis Management, Education, Ethics, Generational, Government, Government Regulation, Health, Higher Education, History, Honor, Information Technology, Internet, Politics, Pride, Print Media, Privacy, Public Image, Public Relations, Religion, Respect, Science, Social Interactive Media (SIM), Social Media Relations, Space, Taxes, Technology, Traditional Media, Universities, US History

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2004 Tsunami, 9/11, Afghani, Amazon.com, Anthrax, Assault weapons ban, Conservatives, Election 2000, Facebook, Florida vote counting, George W. Bush, Global Financial Disaster, Global warming, Hurricane Katrina, Iraq, Mars, NASA, Opportunity, Pope John Paul II, President, President Barack Obama, Republicans, Rovers, Saddam Hussein, Smartphone, Space Shuttle Columbia, Spirit, Supreme Court, Texting, Twenty-ohs, Twitter, Virginia Tech Massacre, Wikipedia, YouTube

The 2000’s – The Defeat of America

Decade of Fear: Y2K, 9/11, WMD's, Katrina, Banking Collapse, Unemployment, Global Warming, Putin, ISIS

Decade of Fear: Y2K, 9/11, WMD’s, Katrina, Banking Collapse, Unemployment, Global Warming

  • Population:  281.4 million
  • Gross Domestic Product (GDP) per capita:  $44,492
  • Median Annual Income:  $40,703
  • Life Expectancy:  76.8
  •  Average Age at Marriage:   Men 26.1, Women 23.9
  • % of pop. w/high school degree or higher:  80.4%
  • % of pop. w/college degree or higher:  24.4% 

TWENTY OH’s
If the 1990’s were a seismic event of technological and social change, the twenty-oh’s is when the tsunami of change hit. Had nothing else happened but the advancement of the Internet, the changes by that alone would have drastically remade the world as we knew it; however, the twenty-oh’s were not content in merely redefining society and the way we communicate, the first decade of the new millennium was going to do an extreme makeover of all our expectations in life. Here are twenty things that made us say Oh!

  1. Y2K, the disaster that never came (Jan. 2000)
  2. Elections of 2000
    1. Florida election fiasco (Nov./Dec. 2000)
    2. Supreme Court appoints George W. Bush as President (Dec. 2000)
  3. Attacks of September 11, 2001
  4. Anthrax letters
  5. Wars of Just Because
    1. Afghanistan (2001-2014)
    2. Iraq (2003-2011)
  6. Rise of Smaller and Smarter Technology (Entire Decade)
    1. Smartphone
    2. Texting
  7. Space Shuttle Columbia destroyed on reentry (Feb. 2003)
  8. Mars Rovers bounce to successful landings and missions
    1. Spirit (June 2003)
    2. Opportunity (July 2003)
  9. Saddam Hussein captured (Dec. 2003)
  10. Assault weapon ban expires (Sept. 2004)
  11. Online Wonders
    1. Amazon.com
    2. Facebook
    3. Twitter
    4. Google
    5. YouTube
    6. Wikipedia
  12. Indian Ocean Earthquake/Tsunami (Dec. 2004)
  13. Pope John Paul dies (Apr. 2005)
  14. Global Warming
  15. Hurricane Katrina (Aug. 2005)
  16. Virginia Tech Massacre (Apr. 2007)
  17. Global Economic Disaster (2007-08)
    1.  Financial giants collapse
    2.  Housing market collapses
    3. Auto industry collapses
    4. Massive unemployment
  18. Price of gas soars, and falls….as a function of conservative politics
  19. Barack Obama elected as President (Nov. 2008)
  20. Nuclear weapons
    1. Iraq
    2. North Korea

The Twenty-oh’s began with the most bizarre Presidential election in American history, followed by the most shocking attack on American soil since Pearl Harbor, followed by two United States initiated wars that would be fought simultaneously, followed by the loss of the Space Shuttle and its crew on reentry to Earth, followed by an earthquake/tsunami that would kill almost a quarter of a million people in 14 countries in one day, followed by a massacre at Virginia Tech, followed by a near meltdown of our global financial system, followed by an African-American being elected as President.

THE GREAT CONSERVATIVE FAILURE
Despite all that happened, it was politics that defined the 2000’s. Keeping with the two-faced Reagan policy of “America Can’t” and money must be taken from the poor and given to the rich, President George Bush took the cost of running two wars off the books so that he could look like he was cutting government spending when he was, in fact, putting the government deeper in debt and running massive deficits.

Behind the scenes, a decade of conservative-driven deregulation in the financial industry created a bad debt bomb that exploded in 2007-08. Almost overnight, America’s economy was devastated by greed and a lack of common sense. People who saw the disaster coming took the attitude that everyone else was unethical, so why should I be the only good person? When the curtain fell on Wall Street, Republicans, who created the environment for the disaster, quietly stepped away and whistling as if they were unaware there was a problem.

Bush 43, was completely out of his league in dealing with the problem. To repair the damage to our economy would require taking actions that was would essentially prove that the Reagan doctrine was the cause of the disaster, and President Bush was not willing to take the necessary actions. Fortunately, Barack Obama had just been elected and, with Bush impotent in action, the 44th President stepped up and began to manage the crisis and establishing a plan of recovery.

The Republican caused disaster did not cause conservatives to humbly acknowledge their failure, but rather pushed them to further deny the facts. As the economy began recovering, conservatives began blaming Democrats for not making the recovery happen faster. As conservative predictions of Democratic policy failure began to be proven wrong, conservatives began raising absurd and meaningless issues to redirect people’s attention (e.g.; Obama was not an American, Obama was a Muslim, Obama had a secret plan to take everyone’s guns away, etc.) 

Because the Reagan doctrine was based on white, 1950’s suburban thinking, the hate for President Obama came naturally to the white, male voter. Instead of a political correction for the failed Reagan agenda, conservatives became even more rabid and illogical. By the end of the decade America was heading for defeat at the hands of conservatives who had taken away American prosperity and were unwilling to accept any idea that didn’t match their failed version of the world.

NEXT:  Epilogue

THE SERIES:  The 1950’s    The 1960’s    The 1970’s    The 1980’s    The 1990’s

This is Why (2015 vs the 1990’s)

18 Wednesday Mar 2015

Posted by Paul Kiser in Aging, College, Communication, Crisis Management, Education, Ethics, Generational, Government, Government Regulation, Health, Higher Education, Honor, Information Technology, Internet, Politics, Religion, Respect, Science, Space, Taxes, Traditional Media, Universities, US History

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1990's, Americans with disabilities act, Bill Clinton, Congress, Contract With America, George H. W. Bush, healthcare reform, Immigration, immigration laws, Manuel Noriega, NAFTA, World Wide Web

The 1990’s – A World Turned Upside Down

An Explosion of Change

  • Population:  248.7 million
  • Gross Domestic Product (GDP) per capita:  $35,145
  • Median Annual Income:  $28,149
  • Life Expectancy:  75.4
  •  Average Age at Marriage:   Men 26.1, Women 23.9
  • % of pop. w/high school degree or higher:  77.6%
  • % of pop. w/college degree or higher:  21.3% 

POLITICS:  The Clean Up Man
George H. W. Bush was sworn in as President on January 20, 1989, as the 41st President of the United States. Having served as Vice President under Ronald Reagan, he was loyal and didn’t interfere with President Reagan’s destructive agenda. As President he then was left to clean up the messes created by Reagan and deal with new problems. Despite all that he had to deal with, President Bush managed to restore some of what Reagan had destroyed. This angered extreme conservatives who then refused to support him in his second term election.

Bush dealt with 1) an inflated deficit left by Reagan, 2) a revenue shortfall that required higher taxes, 3) restoring democracy in Panama and capturing Panamanian leader Manuel Noriega, and, 4) liberated Kuwait and drove Saddam Hussein’s Iraqi army back in a humiliating defeat. In addition, President Bush pushed through Americans with Disabilities Act of 1990, the North American Free Trade Agreement, and the Immigration Act of 1990, that opened the borders for a 40% increase in legal immigrants. He maintained a conservative stance on most issues; however, President Bush did not hesitate to act against Wacko conservatives. When the National Rifle Association (NRA) sent out material slandering Federal Agents as “Thugs,” he ended his lifetime membership to the organization.

POLITICS:  Clinton’s Capitulation
From a political standpoint, the Presidency of Bill Clinton was a study in contrasts. His election was considered a victory for Democrats and liberals, yet he constantly compromised his positions to pacify aggressive conservatives. Almost all efforts for additional programs to help Americans in need, including healthcare reform, failed to move forward during the Clinton administration. Conservatives, who were disappointed at Bush 41’s rollback of Reagan’s efforts to dismantle the federal government, were determined to win Congress and reignite the agenda that favored white and wealthy Americans.

In 1994, conservative Republican Newt Gingrich was elected on the basis of his Contract With America. This document (co-authored with Republican Representative Dick Armey) outlined several reasonable goals to bring more accountability to Congress and the government, but was laced with several goals that followed Ronald Reagan’s vision to cut funding and eliminate the government’s role of overseeing fairness in business. President Clinton was faced with vetoing all legislation, or caving in to conservatives. In his 1996 State of the Union address Clinton delighted conservatives when he announced that “the era of big government is over.” 

As a result of Clinton’s capitulation, many laws were passed in his second term that continued Reagan’s destruction of good government. The financial disaster in 2007-08 can be directly traced to legislation passed and/or repealed in the 1990’s during the Clinton administration. Congress removed federal government eyes off of key areas of financial interactions. The laws and rules that had set standards on key banking and investor interactions were eviscerated allowing a ‘no questions asked’ environment. The natural evolution of this environment was for greed to take priority over common sense, which is exactly what happened.

THE SEISMIC EVENT IN PERSONAL COMMUNICATION
Outside of the political landscape, the rest of America was becoming comfortable with the concept of owning ‘personal’ computers, and the new World Wide Web offered to interconnect computers creating a digital network of communication. It’s hard to overstate the impact of the marriage of computers and the Internet. It turned everything we knew upside down. Consider the following:

  • While personal computers increased the efficiency of certain tasks, it was the computer hooked into the Internet that made world-wide instant communication and sharing of information commonplace.
  • Television, radio, and newspapers shaped the public perception of world events until the Internet gave access to massive numbers of people who often had more timely information than traditional news media sources.
  • Younger generations adapted quickly to the possible uses of the Internet while older generations scoffed at its impact. As young generations rode the tide of the Internet, Older generations were left aground, looking foolish and ignorant.
  • Unethical governments and corporations would discover too late that their version of events would be exposed as lies and distortions by citizens who had access to the truth and shared it through the Internet. It literally brought down some governments.

The tsunami of change caused by the Internet wouldn’t hit the world until the next decade, but the earthquake of the Internet was felt in the 1990’s.

NEXT:  The 2000’s

THE SERIES:  The 1950’s    The 1960’s    The 1970’s    The 1980’s    Epilogue

This is Why (2015 vs the 1980’s)

15 Sunday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Crisis Management, Education, Ethics, Generational, Government, Government Regulation, Health, Higher Education, History, Honor, Politics, Pride, Public Image, Respect, Space, Taxes, Technology, Traditional Media, Universities, US History

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1980, 1980's, Afghanistan, American Hostage Crisis, civil war, Cold War, Communism, FBI informant, George Bush, Grenada, Iran, Iran-Contra, Lebanon, Libya, Middle East, patriotism, Ronald Reagan, Russia, Soviets, USSR

The 1980’s – Political Con Game

President Ronald Reagan:  Actor, Cowboy, FBI Informant

President Ronald Reagan: Actor, Cowboy, FBI Informant

  • Population:  226.5 million
  • Gross Domestic Product (GDP) per capita:  $28,957
  • Median Annual Income:  $16,354
  • Life Expectancy:  73.7
  •  Average Age at Marriage:   Men 24.7, Women 22.0
  • % of pop. w/high school degree or higher:  66.5%
  • % of pop. w/college degree or higher:  16.2% 

THE COWBOY PRESIDENT
The Republican leadership had been tainted by President Nixon’s Watergate scandal. In order to move back into power they needed a fresh face, and Ronald Reagan, an experienced actor, became that face. Reagan mostly had played nice guys and cowboys in the movies which formed the basis of his political persona. He was twice elected as Governor of California but twice (1968 and 1976) failed to gain the Republican party nomination in his quest to be President.

Ronald Reagan, who, in 1976, had fallen just short of winning the Republican nomination from incumbent President Gerald Ford, had finally won the party’s nomination and found himself as the beneficiary of the perfect storm of political crisis in 1979, that sunk President Jimmy Carter. As if to emphasize his luck, the American hostages in Iran were released on January 20, 1981, the same day that Ronald Reagan was sworn into office as President.

THE ERA OF WE CAN’T
President Reagan believed that government was to blame for America’s woes. Despite the role of the American corporation in damaging the our public image in the Middle East and their greed in price gouging that spurred inflation, Reagan proposed that it was the government that was at issue, not American business. He sold the idea to the public that America Can’t, meaning that government can’t and shouldn’t help its citizens to a better life. Reagan convinced the public that the wealthy are to be worshiped and the poor are guilty of laziness, so the government shouldn’t interfere with the natural order.

In his first year as President he pushed through tax cuts for those in the upper tax brackets (70% down to 50%) and in the lowest tax bracket (14% down to 11%,) buying him goodwill with all citizens; however, in 1986 he pushed through additional tax reform that cut the upper tax bracket down to 28% and increased the lower tax bracket to 15%, making the lowest wage earners pay more in taxes than they did when he took office. The irony of his tax increase on the lowest tax bracket was that his “Supply Side Economics” depended on people having more money to spend, which they didn’t by the end of his second term.

FALSE PATRIOTISM
Like many conservatives, Reagan’s patriotism was limited to only those who were of the same mindset. He was staunchly against communism and during the late 1940’s, he and his wife served as FBI informants, ratting out anyone in Hollywood they thought to be sympathetic to communists. This hate for communism manifested during his presidency in massive funding of weapon systems that forced the Soviet Union into military spending that they could not afford while they were also in an active war in Afghanistan.

Reagan, like most post-Vietnam war conservatives learned that showy patriotism for the American soldier as a warrior was vital in keeping the younger generation at bay when they were sacrificed to protect American business interests around the world. Reagan involved America in the invasion of Grenada (1983,) Lebanon Civil War (1983, ) and the bombing of Libya (1986.)

Reagan’s administration also defied Congress by secretly selling weapons to Iran, the country that held Americans hostage for over a year, and gave the money to an anti-communist group in Nicaragua. Later investigations could not prove Reagan’s direct involvement in the scandal; however, the reasoning behind the incident matched Reagan’s staunch anti-communist sentiments.

REAGAN’S TOPPLING OF THE CARDBOARD SOVIET UNION
President Reagan biggest con with the American people was his two-faced position on spending. He wailed loudly about the government spending too much and took money out of the hands that needed it the most, but in reality he was the Big Spender when it came to the military. He tripled the deficit during his eight years as President leaving his successor, George Bush, to try to find ways to pay for Reagan’s uncontrolled military spending.

Fortunately, for President Reagan, America was able to survive his addiction for spending, which was not true for the Soviet Union’s effort to keep pace with the United States. After spending too much on the Soviet space program, (that failed to advance technology for the common Russian citizen,) Soviet involvement in a 10-year war in Afghanistan, (that sent the mighty Russian army home without any significant achievement,) and building up the military might to match Reagan’s excessive spending, the Union of Soviet Socialist Republic went bankrupt.

The internal economic meltdown in Russia had a chain reaction with all of the Soviet aligned countries. Desperate East Germans sought to flee the economic disaster in their country and rejoin their cousins in West Germany. This eventually forced the East German government to either kill millions of their citizens, or open the borders completely. The fall of the Berlin Wall within a year after Reagan left office was quickly credited to him by conservatives who lauded his prowess in defeating a cardboard empire. The fact that it was self-inflicted wounds that caused the collapse of USSR and the other communist countries was ignored by those who wanted to glorify a cardboard President.

A LEGACY OF DEFEAT
As Reagan passed the conservative baton to George Bush at the end of the decade, America was fading as the world’s economic and technological leader. Government had been the catalyst in bringing America out of the Great Depression, beating the odds in World War II, improving our roads, building dams and power lines, and in countless other projects that no private business would dare attempt. The money spent by our government went directly into the hands of the private contractor, who then used it to pay employees and buy services and equipment from other private businesses.

But President Ronald Reagan ended that by using the government as the scapegoat for the misdeeds of the corporation. Without any proof the public accepted his premise that government was the problem and then he began to dismantle government and give the money to the wealthy.  It was a master deception by the actor/cowboy who pulled off one of the greatest political cons since Hitler.

NEXT:  The 1990’s

THE SERIES:  The 1950’s    The 1960’s    The 1970’s     The 2000’s    Epilogue

This is Why (2015 vs the 1960’s)

15 Sunday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Crisis Management, Education, Ethics, Generational, Government, Health, Higher Education, History, Lessons of Life, Politics, Public Image, Public Relations, Religion, Respect, Space, Taxes, Technology, Traditional Media, Universities, US History

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African American, Blacks, Civil Rights, Cold War, Communism, Inner City, JFK, John F. Kennedy, Richard M. Nixon, Riots, Russia, Selma, Soviet Union, space race, Suburban Life, Suburbs, USA, USSR, Vietnam, WIN

Note:  This series premise is that we tend to see today’s world based upon what we experienced in the past. Different generations have different experiences, which can lead to different perceptions of what is happening in today’s world.

In this article we look at the 1960’s. 

The 1960’s – The Three Americas

The Decade of the Roar

  • Population:  180.0 million
  • Gross Domestic Product (GDP) per capita:  $16,986
  • Median Annual Income:  $5,600
  • Life Expectancy:  69.7
  • Average Age at Marriage:   Men 22.8, Women 20.3
  • % of pop. w/high school degree or higher:  41.1%
  • % of pop. w/college degree or higher:  7.7% 

AMERICA AS THE TECH AND COMMERCE GORILLA
The space race continued technological advancement for both the Soviet Union and the United States; however, USSR kept even the most simple advancements secret from everyone, including their own citizens. The space-related advancements for the United States were often generated by private contractors. The advancements that were not ‘Top Secret’ could be applied in open commerce and available to the private citizen. USSR didn’t lose the  Space Race when an American stepped on the Moon, they lost it when millions of Americans were able to buy consumer goods that incorporated technology generated by sending a human to the Moon.

This thrust America into the center of technological advancement in commerce. In addition to space technology, new super highways, power grids, and phone lines increased commerce. The capitalist system of “build only what we know will sell” was replaced with a new space age economy of “solve problems that no one ever thought of before.”

The downside of a growing economy is that when people have more money to spend, then greed steps up to take their money. It’s one thing for a business to raise their prices to cover additional costs, or to pay for improvements to their products or services, but when prices increased for the sake of greed, then worker wages must increase to help them pay for a higher cost of living. That was the root cause for the upward spiral of inflation in the 1960’s. 

AMERICA AS THE WORLD’s POLICE
Communist aggression and American pride clashed as China and Russia sought to halt the threat of bottom up government (self determinism) to their model of top down (power to the few.)  The space race was fueled by Russian moves to claim the ultimate higher ground. Russia, China, and the United States began winning over developing countries in a blatant attempt to win control of strategic regions around the world. Military might became a primary resource in diplomacy. Those who stood to make money through weapon development and sales were strong proponents of meeting aggression with aggression. Governments found that the concept of small wars as a means to prevent larger wars were more palatable to the public.

With the onset of smaller wars came the utilization of forcing young men into fighting wars, while those who made the decisions to fight went home to their families every night. The gap between those who sacrifice and those who benefit from war became crystal clear. Civil unrest across the nation against the Vietnam war created a split that was widely visible through national television news. America was no longer in a post-war honeymoon.

AMERICA FACING ITS OWN FAILINGS
The Civil War purchased an end to institutionalized slavery, but it didn’t end white domination of African-Americans. Societal tools to humiliate and dominate black people created a divided America based on skin color.

Determined to no longer be oppressed, African-Americans began to challenge white society. This caught many white Americans living in communities outside of the South by surprise. Meanwhile in the South, some white groups committed heinous crimes in an effort to derail any African-American challenge to the dual-class society that protected white supremacy. 

Few people fully understood how the United States of America could become so divided in the two decades following the World War II. Small town people sought simplistic solutions to issues for which they had very little understanding. The complexities leading to the chaos of the 1960’s were two much for a ‘Mayberry RFD’ mind.

With the boom in suburban living, the segregation of the races led to a flash point in many major cities. Whites choose to run away from inner city issues to live a sanitized life that sucked taxpayer money out of the neighborhoods that needed it the most. From the comfort of their new recliner in their new subdivision, white people embraced small-town thinking. Nuke Russia, nuke Vietnam, nuke Cuba, war protesters were just drugged out hippies, Blacks were responsible for their own failings, etc. were typical of positions of the 1960’s Caucasian.

NEXT:  The 1970’s

THE SERIES:  The 1950’s    The 1980’s    The 1990’s    The 2000’s    Epilogue

Republicans Violated Sedition Act of 1918

10 Tuesday Mar 2015

Posted by Paul Kiser in Ethics, Government, Higher Education, Politics, Public Image, Respect, Universities

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Benjamin Netanyahu, Congress, Conservatives, Fraternity, Frats, GOP, Homeland Security, Iran, John Boehner, nuclear weapons, OU, Republican, Republicans, SAE, Sedition Act of 1918, Ted Cruz

There comes a point where it is clear that the line has been overstepped. Unfortunately, the realization comes after the offender(s) have not only crossed the line, but they have gone way beyond it.

Such is the case with the Republicans in Congress.  

Congress was established to be a deliberating body of government. Issues are to be brought before the members, researched, debated, and a unified outcome reached. That doesn’t mean it is a consensus, just that every voice is heard. If it were not to be this way then our forefathers would have just had the losing party of each election stay home while the winning party runs rampant without listening to opposing voices.

However, Republicans in Congress have decided to act as if they represent the only voice in America, and as if they are in charge of the world, while placing Americans in peril. Of note:

  • Republicans have obstructed funding for Homeland Security and threatened to make the employees work without pay.
  • Republicans have invited Benjamin Netanyahu, the most hated person in the Arab world, to speak before all of Congress in order to provoke a new war in the Middle East.
  • Republicans have threatened the leaders of Iran with hostile acts if they agree to a nuclear arms deal with….the United States of America.

The last act can only be interpreted as an act of sedition, because for Republicans, not Congress, to make threats to a foreign country in order to derail diplomatic relations of the State Department and the President is not allowed. It violated the Sedition Act of 1918.

“…the use of “disloyal, profane, scurrilous, or abusive language” about the United States government, its flag, or its armed forces or that caused others to view the American government or its institutions with contempt.”  (Sedition Act of 1918)

The Act was repealed in 1920; however, the fact that the Republicans who signed the open letter to Iran’s leaders could have been charged with sedition demonstrates how far over the line that they have gone. They have the behavior of OU Frat boys happily singing songs of hate and firm in the belief that they are the Master Race.

Boehner Commits Near Act-of-War

24 Saturday Jan 2015

Posted by Paul Kiser in Ethics, Government, Opinion, Politics, Religion, Respect

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Benjamin Netanyahu, Congress, House of Representatives, Israel, John Boehner, Nevada, Sheldon Adelson

Speaker John Boehner's Puppet Master

Shledon Adelson:  Speaker John Boehner’s Puppet Master

John Boehner (R-Ohio) was elected with less than 127,000 votes last November. On Wednesday, the Speaker of the House decided that was enough to make him President and commit a foreign policy mistake that will be construed by many Arabs as an act of war.

Speaker Boehner is desperate and he is not very capable. He also hates President Barack Obama, (the guy who won his election with almost 66 million votes and who is in charge of our foreign policy.) He would do almost anything to attack the leader of our country, even if it put American lives at risk.

Speaker Boehner is also owned by big money contributors and in this case, Sheldon Adelson, Nevada’s Queen of the Desert, owns John Boehner. Adelson is the CEO of the Las Vegas Sands Corporation. He is the master of The Venetian Resort Hotel Casino, Palazzo hotel, and the Sands Expo and Convention Center in Las Vegas, Nevada, United States of America. He also is the lord of the Marina Bay Sands in Singapore. Adelson makes a lot of money off people who come to his properties under belief that they are going to win money.

Sheldon Adelson doesn’t pay income taxes in Nevada. He, nor his con-businesses pays corporate taxes in Nevada, nor do they pay capital gains taxes. In fact, the main source of taxes from his casinos are the ‘winners’ who must pay a share of their take to the state, so Adelson contributes almost nothing for the privilege of emptying people’s wallets in Nevada.

So what does Adelson do with his money? He buys political power, mostly for Israeli and Jewish interests. Adelson’s money is banked in conservative measures all over the world. If it is anti-Arab and good for conservatives, Adelson’s money will be close by.

Considering the power that Sheldon Adelson has over Speaker John Boehner, it is easy to understand why the Congressman from Ohio invited Benjamin Netanyahu, possibly the most hated man in the Arab world, to speak to Congress. Speaker Boehner’s invitation would be similar to inviting the leader of the Klu Klux Klan to Congress in order to spite African-Americans.

Boehner’s insult to the Arab world is under the guise of learning about the ‘threat’ of Iran’s nuclear program. This is a lie. There are many true experts that could address the reality of an Iran threat, but those experts are not going to say what conservatives want to hear.

The March 3rd invitation (moved back from February 11) for Netanyahu is also timed to put the leader of Jewish military oppression against Arabs in the spotlight prior to the Israeli elections. A direct link between Adelson and Netanyahu’s invitation would be difficult to prove, but you can smell Adelson’s money all over Boehner’s act.

No one can know if Boehner’s insult to Arabs will result in an American body count, but the Speaker of the House has certainly put Americans in danger in order to make a payment on his debt to Adelson.

It would be an appropriate response to Boehner’s stupidity if all the Democrats held a conference on the same day regarding the reality of Iran’s threat with real experts who don’t have a political election in the balance.

The Grade Negotiation Season

21 Wednesday May 2014

Posted by Paul Kiser in About Reno, College, Communication, Education, Ethics, Generational, Higher Education, Internet, Opinion, Pride, Public Image, Public Relations, Respect, Universities

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college credit, Email, financial aid, grade point average, Grades, negotiation, professors, semester, student loans

Spring brings forth the failures as well as the flowers

Spring brings forth the failures as well as the flowers

Most people don’t realize that we are in a new season. It happens twice a year at the end of a semester when college professors are bombarded with emails from their students trying to beg, borrow, or steal a few points for a higher grade. It should be noted that the majority of these emails are not coming the students who attended class, turned in assignments on time, and studied for the tests. No, these are the students that missed class, turned in assignments late, and had a party to go to rather than study.

The emails are typically as follows:

Hi,

Could u look @my grade. I need 2 have a c n u’re clas or i lose my finansal aide. i was sure i had a c n u’re class.

Rach

The student often assumes that the professor knows in which class the student was enrolled, and writes as if she or he is texting a friend. The student probably knows that they didn’t deserve a “C” in the class; however, they hope that the professor will feel sorry for them and bump them up. Usually, nothing changes, but the student can say to her or his parents that they were sure they had a “C” in the class and that they even complained to the professor, but he or she wouldn’t change it.

For the professor, these emails take pointless hours of time to review the scores, confirm the grade, and respond. It turns the end of the semester into a circus where all the clowns come out of the woodwork after being absent most of the semester.

There is nothing wrong with a student questioning their grade; however, if a student is at the borderline of losing her or his financial aid, and/or falling below the required grade average for enrollment, the problem is not about one grade, but the overall performance in all classes.

Sadly, professors are not allowed to offer an appropriate response such as:

Rachel Smith
Student
ENG 203 – Writing For Business

Dear Rachel:

Thank you for your email. Your grade is based on your participation in my class and reflects the work you performed. The “D’ you received is not only correct, it is generous. I’m pleased to see that a student like yourself will no longer be offered financial aid, so that a better quality of student can now be a recipient.

I wish you well on your future in the world of menial labor for which you may or may not be qualified.

Sincerely,

Edward Terrell
Professor
University of  Higher Education

 

Is Reno’s NBC Affiliate Moving Back to the Middle?

09 Wednesday Apr 2014

Posted by Paul Kiser in About Reno, Branding, Business, Communication, Customer Relations, Customer Service, Ethics, Government, Honor, Management Practices, Opinion, Politics, Pride, Public Image, Public Relations, Respect, Taxes, Traditional Media

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ACA, Affordable Care Act, FCC, jFox News, journalism, Kai Jackson, KRNV, MyNews4, NBC, SBGI, Sinclair Broadcast Group, Standards, Unemployment benefits, WJZ

Image by Paul Kiser

KRNV reconnecting with the rest of the community?

Something happened at KRNV, Reno’s NBC affiliate, on April 8. It was not what they did, but what they didn’t do. Tuesday’s 6 PM newscast of the Sinclair Broadcast Group‘s (SBGI) station didn’t run an anti-government story.

It’s possible it they were just having an off day. It’s possible that NBC has applied pressure to the station to not run Fox News-type stories. It’s possible that the station’s staff has had enough of sacrificing personal reputations for the conservative agenda of their parent organization. It’s possible the parent organization has had an epiphany regarding serving all viewers, not just conservatives. Who knows? Regardless, it was a refreshing change.

The station did run a Sinclair produced story in the ‘A’ Block, but rather than presenting an overt bias, Kai Jackson, a former news anchor on Baltimore’s CBS affiliate WJZ, offered a story about the cost of extending unemployment benefits. Jackson, who joined Sinclair in December 2013, pointed out that $500 billion have been spent on unemployment benefits since 2008, which is an issue that connects with the conservative viewer. He then he offered the viewpoint of a small business person who says that the money has a positive impact on his revenue as it flows into America’s economy.

Image by Karl Merton Ferron / Baltimore Sun

Kai Jackson at the desk of WJZ CBS Baltimore

One could argue that the issue itself is more of a concern by Republicans, but that is not accurate. Democrats and liberals understand that unemployment benefits are not a long-term solution; however, the money paid out to the unemployed is not lost. It flows through the economy, which is also important. Jackson presentation of the issues was fair and educated conservatives and liberals on the complexity of the problem.

What Jackson didn’t do was line up a long list of rabid conservative ‘experts’ to manipulate the story, nor did he indicate his personal spin on the issue.

Giving the Viewer What They Want or What They Need?
A news team can either manipulate news to invoke an emotional response, or they can work to educate the viewer on  the issues of the day and let the viewer decide how they feel about those topics. In the case of the former the news is sexy and entertaining. In the latter case the news is less emotional and requires more intelligent thought.

The excuse that Fox News-type reporting is just giving the viewer what he or she wants is same rationale of a drug dealer or prostitute. Reporting news should not be an attempt to manipulate emotions. News shouldn’t be anti-government, nor should it be pro-government. This does not mean that news has to be neutral, just that it can’t be driven by a political agenda.

The conservative and liberal views in the United States are both essential to our prosperity. Both viewpoints tend to carve out policies that succeed. A perfect example is the Affordable Care Act (ACA.) It was the health care reform proposed by the Heritage Foundation decades before it became law under President Obama’s administration. Despite Fox News stories that are trying to paint ACA as a disaster, the facts indicate that the number of uninsured people has dropped significantly and the program is actually succeeding.

A local television news organization is not a blog. It operates under the rules created by the FCC to protect the public trust. For whatever reason, yesterday KRNV rose to the expectations of that public trust.

Corporate Religion Decision Will Determine Supreme Court’s Corruption

27 Thursday Mar 2014

Posted by Paul Kiser in Business, Employee Retention, Ethics, Government, Government Regulation, Health, Human Resources, Management Practices, Politics, Public Image, Public Relations, Relationships, Religion, Respect, Women

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Affordable Care Act, business owner, Christian Taliban, contraception, Employee, Employer, Freedom of Religion, government mandate, Hobby Lobby, Justices, Supreme Court

Image by Paul Kiser

Healthcare decision to force Supreme Court to judge themselves

This week the Supreme Court heard arguments on whether or not the government can require private businesses to provide contraception coverage as part of the healthcare benefit package for employees. Ironically, the decision may expose the level of political corruption of the Court, rather than resolve a legal issue.

Image by Paul Kiser

Contraception: Individual choice or employer usurpation of individual right?

The issue before the court is simple. Religion is a mythology, not a constitutional right. An individual has the right to indulge in religious beliefs, providing they are legal, and don’t infringe on another individual’s right to believe in their own mythological dogma or not.

Because religion is, by its nature, manifested by humans, anyone can invent the restrictions of ‘their’ religion. Many of those restrictions are classified as sins by that religion.

However, a person, who is by law a voluntarily participant in any church, has the right to abide by those restrictions or not. Punishment for not abiding by those restrictions may result in banishment from the religion, but most violations are considered to be a matter between the individual and their mythological God.

What the owners of Hobby Lobby, Conestoga, and Mardel argue is that their mythological beliefs trump their employee’s own mythological belief, along with the employee/doctor relationship. Not only do the employers want to force the individual into the restrictions of the employer’s mythological beliefs, they are also asking the Court for control their employee’s right of choice outside of the employment environment.

Image by Paul Kiser

Employer mythology trumps Freedom of Religion?

To be clear, the Affordable Care Act does not require anyone to use contraception methods; therefore an employer can’t argue that their mythological beliefs are being violated as they are not being required to use contraceptive methods. The law only allows the employee and their doctor to have access to contraception as an option as part of their health plan.

The Supreme Court has no choice under the Constitution but to deny business owner’s attempt to usurp employee’s right of Freedom of Religion. A quid pro quo relationship is not a license to inflict an employer’s religious beliefs on individuals, nor does it elevate the employer to be the ‘hand’ of their mythological God.

Despite the obvious legal determination, the Supreme Court may rule in favor of the employer and that ruling will drop the robes of the Justices to show the naked corruption of the highest court in the land. The Court has been stacked with conservatives who have abandoned good jurisprudence for ultra-conservative perversion of the law. 

Regardless of the outcome, the issue demonstrates that business woes in America are not due to government taxes or regulation, but simple stupidity of business management. Like many other conservative zealot business owners, Hobby Lobby and the other businesses in this suit will find that their religious and political issues have no place in a free-enterprise economy. Customers don’t like being forced into a business’ religious or political conflict, nor do employees want their employers to use them as pawns.

A Cup of Like

26 Wednesday Mar 2014

Posted by Paul Kiser in About Reno, Branding, Business, Customer Relations, Customer Service, Employee Retention, Ethics, Human Resources, Lessons of Life, Management Practices, Passionate People, Pride, Public Image, Public Relations, Re-Imagine!, Relationships, Respect, The Tipping Point, Tom Peters, Travel

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Airlines, Coffee, hotels, Lady Gaga, like, people, Starbucks, tea

Grande cup of Like

Grande cup of Like

I don’t feel it’s appropriate for a business to ‘love’ its customers. Loving someone is a personal bond that shouldn’t be related to business, (unless you’re Lady Gaga, then you can love your ‘monsters.’)

However, I do feel strongly that a business should ‘like‘ its customers. When I go into a coffee house I can tell if they are serving drinks, or if they are offering a cup of like. Anyone can serve a drink, but serving like requires more than the mechanics of taking an order, knowing how much milk to put in a cup, and/or yelling, “I have a Venti Latte with two shots on the bar!”

My home Starbucks on 7th and Keystone in Reno, Nevada has ‘like’ down. They seem truly happy when a customer walks in the door. That doesn’t mean they don’t have their down days, but most of the time you will get more than your drink from the staff.

This is not what I experience when I travel. It’s easy to pick on airlines, because if there is one group of people who don’t ‘like’ their customers, it’s the air travel industry, but even finding hotel or restaurant staff that makes you feel liked has become harder and harder to do.

In fact, a business that likes their customer is so rare that a genuine friendly person stands out among the ugliness of customer service in most businesses. The opportunity to beat the competition is to simply like your customers.

The place to start is with management. Managers have to like their staff and like their job. If their not happy then how can the staff possibly be?

One more thought:  In a world of Twitter, Facebook, and Yelp, how can any business not afford to like their customers?

University of Nevada Student Housing Gamble a Lose-Lose Scenario

10 Monday Mar 2014

Posted by Paul Kiser in About Reno, Business, College, Communication, Education, Ethics, Government, Higher Education, Management Practices, parenting, Politics, Public Image, Public Relations, Respect, Taxes, Universities

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Balfour, California universities, construction, dormitories, dorms, housing prices, New student housing, President Marc Johnson, Ranking, realty, Sterling, student beds, Top 500 International Universities, University of Nevada, UNR

University of Nevada betting on more live-in students

University of Nevada betting on more live-in students

The University of Nevada in Reno (UNR) is about to flood the local housing market with almost 1500 new student beds. The growth comes at a time when higher education expenses have been skyrocketing and the assumption is that there is an untapped source of new students who have the resources to pay even more to attend and live near UNR.

UNR Published Enrollment Data and Projections - Nov 2013

UNR Published Enrollment Data and Projections – Nov 2012

In October, University President Marc Johnson predicted that the school would grow Fall enrollment from the current 18,000 students to 22,000 by 2021 with an annual growth of 400 students per year. President Johnson’s prediction closely matches the average growth in student enrollment over the past fourteen years; however, this growth assumes every new student will be seeking on campus, or near campus housing, which is implausible.

Ironically, eleven months prior to the President’s remarks, the university published past and projected student enrollment growth that contradicted his version of UNR enrollment growth. The projected growth averages less than 300 students per year, falling over 1,000 students short of President Johnson’s 2021 prediction. The November 2012 data remains on the UNR website.

Expecting significant growth in student enrollment is betting against the odds according to a July article in the New York Times (July 25, 2013)

“College enrollment fell 2 percent in 2012-13, the first significant decline since the 1990s, but nearly all of that drop hit for-profit and community colleges; now, signs point to 2013-14 being the year when traditional four-year, nonprofit colleges begin a contraction that will last for several years.“

900 bed Sterling student apartments will open this Fall

900 bed Sterling student apartments will open this Fall

Outcome of Sudden Increase in Student Beds
One of two scenarios are possible as the university waits for new enrollment. The first scenario involves new beds remaining empty as students balk at the increased rental fees for the new properties. This will result in a loss in revenue for the university and the leasing companies of the new housing units.

The second scenario would be that students in rental houses and apartments, move into the newer facilities, which would devalue the current leasing rates in the local economy as the vacancy rate rises. The reaction by some investment properties owners might be foreclosure as owners walk away from money-losing properties.

UNR Losing Reputation as Quality School
President Johnson may be relying on picking up students from California due to large increases in tuition costs increases in recent years; however, the belief that the quality of education at UNR is of equal value to California schools assumes that students and parents are uninformed. 

View of UNR's dormitory row to be joined by new 400 bed unit in 2015

View of UNR’s dormitory row to be joined by new 400 bed unit in 2015

In 2003, UNR, Georgetown, Utah State, and San Diego State University ranked in the top 300 of Shanghai Ranking Top 500 Academic Ranking of World Universities. UNR’s ranking dropped almost every year, and dropped off the top 500 list for the last two years in a row. The other three universities also dropped; however, Georgetown and San Diego State ranked only slightly lower during the past two years than in 2003, and Utah State dropped out of the top 500 in 2011, but has been in the top 500 for 2012 and 2013. In 2013, California had eleven universities in the top 500, with eight in the top 50.

A silver lining to the Silver State's UNR?

A silver lining to the Silver State’s UNR?

Silver Lining?
While the need for this surge of student housing is questionable at best, will result in student beds at higher prices than currently available, and may trigger a local foreclosure crisis, there may be a positive outcome for the university neighborhoods.

If students leave the rental houses, causing a crash in rental prices, and if owners of investment properties walk away from their rental units, the area housing prices will drop. That will open the door for the redevelopment of the sixty-year-old neighborhood with updated houses that would attract families back to the area.

There is much at stake over the next five years for students, homeowners, investment property owners, and the community in general as UNR takes a big risk on short odds.

The Seduction of Anger

03 Monday Mar 2014

Posted by Paul Kiser in Aging, Business, Communication, Crime, Crisis Management, Customer Relations, Ethics, Generational, Health, Human Resources, Lessons of Life, Management Practices, Opinion, parenting, Politics, Public Image, Public Relations, Relationships, Respect, Violence in the Workplace, Women

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Anger, anger addict, anger management, angry, rage, Violence

Anger sucks you in, then eats you up

Anger sucks you in, then eats you up

I have noticed something about people (including myself) and anger. For most of us, anger is seductive. Despite popular belief, it feels really good to get angry. There is pleasure in it. Yelling and screaming, ranting, and losing control is self-satisfying. We let go of the constraints of good behavior as we explore the limits of bad behavior.

Often, our anger follows a logical thread, but anger doesn’t need logic to fan the flames. When we’re angry we choose facts based on how well they support the reasoning we want, not what is reasonable. We also look to find old issues that our compromising or humiliating to the person we are arguing with, in order to verbally attack their vulnerabilities.

In the heat of our anger we feel powerful because we see ourselves as righteous and pure in our cause for perceived injustices. Anger gives us license to ignore anyone else’s viewpoint because they don’t agree with you, therefore, they must be wrong.

How To Respond To Anger
Ignoring someone’s anger is not a solution. Ignoring an angry person enables him or her through a belief that the behavior is appropriate. Direct confrontation with the person is also inappropriate as it is likely he or she is not rationale, nor are they interested in a logical discussion.

If it is appropriate, a person expressing overt anger can be removed from the situation providing they can be paired with a calm, non-threatening person while they de-escalate. If that is not appropriate and the person seems capable of harming themselves or others, another tactic is to become their ally. Agreeing with them and helping them to make a plan of addressing the issues causing the anger may defuse them long enough to disengage from the anger.

This tactic cannot be sarcastic, nor condescending in any way. It may also require lying to the person; however, if physical harm is a possibility, lying is a small price to pay to avoid someone becoming hurt. Once you have lied to a person who is angry, you may have damaged the relationship beyond recovery, so it should not be done unless all other options have been exhausted.

Once out of the situation, the person should be directed to counseling. It may be helpful to see an angry person as an addict who turns to rage for their high, and just like an addict, the person needs expert help to disconnect from the need for a fix.

Exposing a Bully is Not Bullying

02 Sunday Mar 2014

Posted by Paul Kiser in Aging, Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Education, Employee Retention, Ethics, Generational, Honor, Human Resources, Internet, Lessons of Life, Management Practices, Opinion, parenting, Pride, Public Image, Public Relations, Relationships, Respect, Social Interactive Media (SIM), Social Media Relations, Women

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bully, bullying, Dr. Peggy Drexler, Kelly Blazek

During this past week much has been written (including myself) about the case of a person in a position of power, Kelly Blazek, the gatekeeper of a Cleveland, Ohio jobs listing for marketing positions, writing a nasty email to a job seeker. Blazek’s language in the email was unyielding in her attempt to embarrass and humiliate the job seeker. Blazek was using her power to bully someone who was in an inferior position.   

Therefore, I was shocked when I read an ‘Opinion‘ on CNN.com by Dr. Peggy Drexler, who wrote that by publicizing the email and seeking attention to the bullying, the job seeker:

“….acted with malice, and caused the older woman significant damage…”

The specific language suggests that Dr. Drexler is encouraging Blazek, the person who was the bully, to sue the victim on the grounds of malice, libel, and/or age discrimination. One might question as to whether Dr. Drexler’s motives were that of an ambulance chaser, seeking to be employed by Blazek as an ‘expert’ witness in a civil suit.

Dr. Drexler’s opinion piece did describe the nature of Blazek’s email; however, she softened Blazek’s misdeeds by saying:

“Blazek’s words were, of course, undeniably, and likely unnecessarily, harsh”

In her opinion piece, Dr. Drexler masterfully works around the most blatant language in Blazek’s email and, in at least one place, segmented the quoted language so that the most vicious remark doesn’t look like it was the climax of the rest of the paragraph. She also uses Blazek’s “Communicator of the Year” recognition as a reference of her skills, rather than the irony that is obvious after reading a complete version of Blazek’s blistering email. The most damning paragraph from Blazek’s email is missing from Dr. Drexler’s opinion:

“I suggest you join the other Job Bank in town. Oh wait — there isn’t one.”

Dr. Drexler admits that Blazek’s behavior was wrong:

“No question, Blazek lashed out first, with unprofessional behavior that can only be described as bullying.”

However, Dr. Drexler seems to enable Blazek’s behavior by accusing the job seeker:

“But Mekota responding in kind makes her no less a bully.”

In Dr. Drexler’s world, when bullied, sit back and take. Don’t fight back and don’t call out the bully. Other professionals have a different take on how to respond to a bully. In responding to adult bullying, Mental Health Support (from the United Kingdom) suggests the following :

“…if you find yourself the victim of bullying, a bully’s bad behaviour is entirely his or her responsibility, not yours,…”

The website goes on to say:

“Once you have identified a bully and know what to expect from him or her, you must choose not to be a victim, if you want the bullying to stop. Expose the bullying for what it is. Take a stand, and don’t back down…”

“…The important point here is to expose the bully and call him or her to account. Confrontation and exposure, with evidence to support a victim’s accusations, are what the bully tries hardest to avoid. Once exposure happens, the bullying is likely to stop.”

There was an injustice done to Ms. Blazek, but that was from Dr. Drexler in attempting to sanctify Blazek’s behavior by accusing the job seeker of an equal act. Dr. Drexler’s portrait of Blazek as the older woman, victimized by the young, evil job seeker, causing her to lose her career and disappear from social media is absurd. The job seeker did not write the email, nor did she make the decision to shut down Blazek’s websites and social media accounts. Blazek was in the wrong and the damage to her career rests solely in her hands.

The Blazek Syndrome

01 Saturday Mar 2014

Posted by Paul Kiser in Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Education, Ethics, Generational, Honor, Human Resources, Internet, Lessons of Life, Management Practices, Opinion, Public Image, Public Relations, Respect, Social Media Relations, Women

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Blazek Syndrome, Cleveland, head hunter, humility, job search, Kelly Blazek, LinkedIn, Marketing, Ohio, Twitter, Wordpress

Kelly Blazek - Armed with a keyboard and dangerous

Kelly Blazek – Armed with a keyboard and dangerous

You may not recognize the name Kelly Blazek, but she is the poster child for public image disaster. When people wonder how bad personal embarrassment can be, we now have Blazek as our code word for really, really bad. 

Kelly Blazek is probably a decent human being, but what she will be remembered for is her moments of ‘Ms. Hyde’ behavior. She founded a job bank listing for marketing and public relations positions in the Cleveland, Ohio area. She had a WordPress blog and Twitter, LinkedIn accounts. Head hunter Blazek was also recognized as “Communicator of the Year.” by a local business group.

Within a matter of days she went from a leader in her field to a ghost. There is no blog site, no Twitter account, nor any trace of her other than a growing number of postmortems in blogs and news articles of her epic nasty responses to people who reached out to her.

The Blazek Syndrome
Her story is a step-by-step, what-not-to-do in business.

STEP ONE:  Don’t let frustrations with the job spill over into your communications and interactions.

Among the most notorious of her responses, Blazek reacted to a college graduate seeking to connect with her as part of her job search. Her manner that can best be described as vile. Among the barrage of hateful statements were the following:

“I love the sense of entitlement in your generation. And therefore I enjoy Denying (sic) your invite…. (to connect on LinkedIn.)”

“I suggest you join the other Job Bank in town. Oh wait — there isn’t one.”

“You’re welcome for your humility lesson for the year.”

Everyone has a bad day, but any business person should know that what you write is what will save you or hang you. There is no excuse Blazek could offer for her verbal abuse of this job seeker.

STEP TWO:  Making a mistake, even as massive as this one, does not mean it’s the final chapter. Life is not over and running and hiding will not help.

Blazek has compounded the crisis by trying to disappear. When sharks smell blood of a wounded fish they go into a frenzy. By disengaging from social media, people may lose interest, but what will remain is the public shame. The best time to do damage repair is while people are still paying attention

STEP THREE:  Apologize over and over.

Instead of deleting social media accounts, use them. In a public image crisis people need to hear every possible sincere apology, but do NOT attempt to offer excuses. 

STEP FOUR:  Listen to what is being said and respond with humility.

Remember BP’s  Tony Hayward remark, “I want my life back.” The public image crisis is over when people say its over, not when the disgraced person wants it to be over. Read what other people are saying and respond in a kind and humble way to as many people as you can. Make the story about the lesson learned. 

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