3rd From Sol

~ Learn from before. Live now. Look ahead.

3rd From Sol

Tag Archives: Nevada

Major Earthquake Hits Eastern California

18 Thursday Oct 2012

Posted by Paul Kiser in About Reno, Crisis Management, Fiction

≈ Leave a comment

Tags

Earthquake, Great Nevada ShakeOut, Nevada, ShakeOut, Sierra Nevada mountains, USGS

(NOTE:  Today at 10:18 AM PDT Nevada held the 2012 Great Nevada ShakeOut as part of the larger Great ShakeOut program. It is a simulation of a major earthquake. What follows is a fictional account of a massive earthquake near Reno, Nevada. This blog is not associated with the Great Nevada ShakeOut program. The location of the fault, scale, and timing have little geologic or scientific basis except to note that the Sierra Nevada mountain range is currently being pushed up by slow geologic forces. The fault line of this fiction earthquake roughly follows the eastern boundary of the Sierra Nevada batholith.)

Reno, Nevada, October 18, 2012, 6:42 PM 

At 10:18 AM it struck. Four hundred miles along the Sierra Nevada mountain range suddenly jerked up 15 to 20 feet along a newly discovered fault line that runs 400 miles from near Susanville, California south to a point 40 miles southwest of Bakersville, California. The 7.9 earthquake lasted for 3:23 minutes and was an apparent upward movement of the Sierra Nevada block.

Damage included the loss of several dams in the Sierra Nevada range that caused downstream flooding. The worst of this flooding occurred in Reno, Nevada and along the Truckee River. Severe damage to Interstate 80 and roads through the Sierra Nevada range will prevent any travel between northern Nevada and northern California for at least several days, if not weeks. Multiple bridges are damaged or destroyed and rock falls and ground shifting will require rebuilding significant sections of many roads.

Reno and Carson City have the worst damage in populated areas with many homes and buildings uninhabitable. Damage to power, water, gas, and sewer lines will cause those services to be out for several weeks in many areas. Reno has become the most isolated as all roads into Reno have been damaged to the point they are not passable at this time. US 50 is reported to be open with some buckling and cracking east of Carson City, but still passable.

Several fires occurred as a result of the earthquake. Most were localized; however, one structure fire near the National Forest west of Reno and one near Carson City did ignite grass and brush that eventually grew and currently is burning on the slope of the eastern Sierra Nevada range. Emergency crews are already overtaxed in addressing the immediate needs of  the people in the Reno and Carson City areas and the forest fires will be allowed to burn until cool weather extinguishes them. Smoke from the fires is expected to fill the valleys tonight as temperatures drop and the mountain air moves into the lower elevations.

The Reno-Tahoe airport has been closed as damage is assessed. The terminal and parking structure were heavily damaged; however there is no visible damage to the runways that can be seen from the fence bordering the airport.

There are no official reports of casualties; however, several news agencies have reported that at least 21 people are dead and that number is expected to rise over the next few days as rescue and emergency services reach the area. Multiple accounts of survivors rescuing victims trapped in collapsed structures are being reported and construction equipment has been brought into the downtown area of Reno as multiple buildings have partially or completely collapsed.

The University of Nevada, Reno is closed and has multiple damaged buildings; however, no deaths have been reported even though many classes were in session. Damage at several elementary, middle, and high schools have been reported, but earthquake training has been credited with preventing many injuries and death.

Why Job Creators Aren’t

15 Monday Oct 2012

Posted by Paul Kiser in About Reno, Business, Employee Retention, Ethics, Government, Government Regulation, Management Practices, Opinion, Politics, Public Relations, Taxes

≈ Leave a comment

Tags

business friendly, Conservatives, Employment, job creators, jobs, Nevada, Reno, Unemployment

Job Creators in Nevada

Willard Mitt Romney and other conservatives try to promote the idea that private businesses are desperate to create jobs if only the government will let them; however, in May Romney gave a wink to the idea that Job Creators might be holding back millions of jobs to artificially stifle job growth to favor conservative candidates in the upcoming election. At the same time conservative businessmen are threatening their employees with layoffs if President Obama is elected.

Are Job Creators the victim of the federal government, or are conservatives trying to manipulate the citizens in order to make themselves wealthier?

Protest outside The Venetian during Republican debates

Nevada has led the country in high unemployment during this recession and has been increasing in July and August (now 12.1%.) Reno, Nevada was ranked the worst city in the nation to find a job. Yet, last week the conservative TaxFoundation.org ranked the Silver State #3 in its 2013 Business Tax Climate for the second year in a row because of its ‘business friendly‘ tax structure.

Since taxes are not holding business back from creating jobs, why is Nevada the Rodney Dangerfield of American employment?

PROFITS, ALWAYS PROFITS
The answer lies with the problems low unemployment cause for businesses. Low unemployment pressures employers (Job Creators) to offer higher wages and better benefits to attract and keep employees. High unemployment means employers can control the job market, which means higher profits. There is no reason for major Nevada employers like casinos to desire a change in the current employment environment.

This is probably why Nevada ‘Job Creators’ like Sheldon Adelson of The Venetian in Las Vegas are spending millions of dollars in support of conservative candidates who will make them wealthier rather than spend the money creating jobs.

David Ward: Mr. Reno

04 Tuesday Sep 2012

Posted by Paul Kiser in About Reno, Business, Consulting, Government, Passionate People, Politics, Pride, Public Relations, Rotary

≈ Leave a comment

Tags

David Ward, downtown, E Media Group, Nevada, panhandling, Reno, Reno City Council, The Montage, Violent Crime

David Ward

If a person represented all that is good and positive in Reno, Nevada, David Ward would be among the top candidates to be called Mr. Reno.

Native and long-term residents are unusual in Nevada where only 24% of the citizens were born here; however, Ward is one of those unusual people who has lived in the Truckee Meadows area for over 50 years. He raised a family and built a business in Reno.

David, a University of Nevada, Reno (UNR) graduate, married Shannon, his college sweetheart, 39 years ago and founded E Media Ad Group 12 years ago, where he is a trusted media consultant for several local businesses.

David at his desk at E Media Ad Group

He has consistently contributed time, money, and/or energy toward maintaining and improving the quality of life in the Truckee Meadows. Ward has served as a Nevada Commissioner for Mental Health and Developmental Disabilities, Vice Chair on the Disabilities Resource Board, a board member of W.A.R.C. (Washoe Ability Resource Center), an advocacy committee member of the Historic Reno Preservation Society, and President of Reno Central Rotary, Executive’s Association of Reno, and the Reno Ad Club.

David Ward stepping up his commitment to Reno

Campaign For The Community
Ward is now stepping up his pubic service commitment by campaigning for more effective local governmental structure as a key element in his run for Reno City Council At-Large seat. If he is successful his plan could help the area meet the needs of its citizens with less bureaucracy and at a lower cost. Primary to Ward’s plan is to lay ground work for consolidation the Truckee Meadows communities under one entity.

Consolidation
Currently the valley contains three major governments (Reno, Sparks, and Washoe County) with duplicate councils, committees, and services as well as several quasi-government entities and boards for other essential public services. The cost of multiple governments is only part of the issue as a citizen’s or business person’s interaction may vary significantly depending on which entity is involved.

Ward notes that the recent failure of the consolidation of the Reno and Washoe County fire services was due to a poor implementation plan that failed to create a fair and equitable Joint Power Agreement (JPA) for the combined fires services. He also suggested that an independent fire services board consisting of people with expertise in the field was needed to make the fire services consolidation successful.

The result of the ‘divorce’ of the Reno and Washoe Country fire services is that Washoe County residents now pay more for fewer services. Reno residents would be in a similar situation if the city had not won a two-year federal grant to supplement the cost of its fire services and there is no guarantee that the federal grant will be renewed at the end of two years.

Ward intends to meet with every key government representative to open a dialogue about consolidating all government functions under one entity that will be equitable for all citizens. He is realistic about the challenges and resistance to the idea, but consolidation has never been more necessary for the future of the area.

Trouble in the Biggest Little City: Vacant Store Fronts

Improving Reno’s Public Image
In addition to consolidation, Ward sees multiple challenges for Reno, both now and in the future. Unemployment and homelessness are high, while government and gaming revenues are declining.

Residents have complained that they don’t feel safe in the downtown area because of panhandling and other aggressive activities of homeless people. Ward recognizes that many of Reno’s panhandlers may have mental and/or financial issues that need to be addressed. He cites one casino owner who told him about a patron who panhandles downtown until he has $50, then goes to the casino to gamble. Ward suggests an “effective and compassionate” solution to the issue is needed.

The Montage Solution: Dress up the windows with quality murals

He has several ideas to improve the attractiveness and safety in the downtown area, including addressing the issue of vacant store fronts that magnify Nevada’s business and unemployment woes to visitors and citizens.

Ward suggests following the lead of The Montage upscale condo development in downtown Reno. The former casino underwent a massive renovation in 2006-08. The bottom dropped out of the Nevada real estate market just as The Montage was opening. They have faced many challenges during this economic downturn, but rather than have empty space visible to people walking by, they covered the windows of vacant ground floor space with murals. The Montage’s retains its upscale look and the street level view feels friendly, not abandoned.

Rebuilding Reno’s Tourism
Ward feels that the city must rebuild its tourism base with a more diverse marketing effort on a national and international level with less dependence on traditional gaming marketing. He is confident that Reno can continue to be a dynamic community and he is impressed by Reno’s new City Manager, Andrew Clinger, who is a Nevada resident that understands the needs of the local citizens and businesses.

Regardless of the outcome of the upcoming election, David Ward will continue to love and serve his community, which is why he can rightfully be called, Mr. Reno.

Romney’s Medicare Dump and Run Strategy

18 Saturday Aug 2012

Posted by Paul Kiser in Ethics, Government, Government Regulation, Honor, Politics, Public Relations, Taxes

≈ Leave a comment

Tags

Brian Sandoval, Conservatives, Gilligan's Island, Jan Brewer, Medicare, Mitt Romney, Nevada, Republicans, Rick Gorka, Thurston Howell III, white board

Pssst! Hey Rick! Rick Gorka! Rick, I’m sure you’ve learned not to say, “Kiss my ass!” to the media, but add one more thing to your ‘DO NOT DO’ list. Don’t give Mitt Romney a white board…ever. It makes him look stupid….er, which is an amazing feat, but you did it last Thursday.

Why?

Time travel? Was Thurston Howell III in the 1960’s based on the 2012 Mitt Romney?

First, it makes Romney look like Thurston Howell III from Gilligan’s Island trying to explain how poverty is not a bad as it seems. A multimillionaire, who is so embarrassed by his wealth that he won’t make is tax filings public, shouldn’t be discussing the financial future of the other 99%.

Second, when everyone knows that Medicare is facing insolvency in the near future unless SOME changes are made, Romney saying he is making ‘No Change’ and that the program will stay solvent forever makes it obvious he is stupid or lying or both.

Romney versus the White Board. The White Board won.

Third, most states, like Nevada, are drastically cutting government programs as fast as they can. Romney telling the public that dumping money in a block grant to a Governor like Brian Sandoval or Jan Brewer and telling them to take it and care for your elderly is like giving money to a wino and tell him to go invest it in the stock market. It’s not going to happen.

Mitt Romney and Paul Ryan’s plan for Medicare is Dump and Run. Give states just enough money to create a bureaucracy but not enough money to help anyone. Does it make any sense to create 50 new bureaucracies as opposed to one central agency? Let’s leave the white boards to smart people. Like teachers who know how to use them effectively and who know the difference between fact and whatever it is Romney is trying to say.

Lack of Quality Jobs Killing Nevada’s Future

15 Wednesday Aug 2012

Posted by Paul Kiser in About Reno, Business, College, Education, Ethics, Government, Higher Education, Politics, Public Relations, Taxes, Universities

≈ Leave a comment

Tags

Brian Sandoval, business friendly, Conservatives, Employment, GOP, job creation, job quality, Nevada, Republicans, Sheldon Adelson, Unemployment

No degree? No experience? Welcome to Nevada where you have no future.

For years Nevada conservatives have waved the banner of the ‘business friendly myth‘ that low taxes and minimal regulation will attract new business to Nevada. The truth is that ‘business friendly’ does little, if anything, to attract quality jobs and makes this former Mexican province one of the worst in the nation in societal quality-of-life factors.

Poor Job Quality
Typical experiences of Nevada’s unemployment disaster indicate a long-term unemployment crisis and not a temporary business downturn.

In May of this year a master’s degree engineering graduate from the University of Nevada wanted to keep his family in the state but had to move his family to San Jose, CA to find employment. Another unemployed resident couldn’t find a job because she was “overqualified.” Her skills consisted primarily of a stable work history managing a telephone answering service. In Nevada there are no jobs now nor in the near future that will be available for anything but the lowest qualified worker.

Sheldon Adelson: Godfather of Conservative Politics

While most of the country has experienced some recovery from the massive job losses between 2008 and the first quarter of 2010, Nevada has not, despite the assurances of Governor Brian Sandoval. Conservatives point to wealthy Nevadans as the ‘job creators’ who will be the source of new jobs. Instead wealthy people like casino mogul Sheldon Adelson have poured millions of dollars into campaigns for conservative politicians ( $70 million so far,) while the citizens of the state have borne the impact of the unemployment crisis.

The Las Vegas Review-Journal article by Ed Vogel stated that of the few new Nevada jobs available in the future, most will be low-paying, low-skill, non-career jobs. The top four fastest growing jobs in Nevada are 1) retail salespeople, 2) waiters/waitresses, 3) cashiers, 4) gaming dealers.

These type of jobs do not provide for a career with a progressive future and leave the worker with little spendable income after basic living costs. The highly qualified worker has little hope of finding a job that matches his/her abilities. This creates a ‘Catch-22’ scenario. Educated, skilled workers can’t find work in Nevada so they go elsewhere and businesses with high quality jobs want quality workers, which Nevada can’t retain for a lack of quality jobs.

Nevada is a perfect storm of failure under conservative ‘business friendly’ policies which financially benefit those who allegedly are the ‘job creators,’ but leave the citizens in a ‘unfriendly’ job environment.

Nevada’s Death By Stupidity: The Business Friendly Myth

11 Monday Jun 2012

Posted by Paul Kiser in About Reno, Business, Crime, Ethics, Government, Government Regulation, Higher Education, Politics, Public Relations, Taxes, Technology, Travel

≈ Leave a comment

Tags

business friendliness, business friendly, Conservatives, Nevada, smaller government, spending

A shuttered grocery store sits in the shadow of one of Reno’s largest Casino’s

Nevada is the poster child of what not to do to save an economy. Politicians who promote failed policies continue to be elected in the State that leads the nation in being the worst at everything (unemployment, foreclosures, violent crime, education, etc.)  Voters have been little more than Pavlov’s dogs in Nevada politics and are roped in by the claim that all Nevada’s problems can be solved by lower taxes and smaller government, which allegedly will make the Silver State more ‘business friendly.’ 

Once Reno’s 2nd largest Mall, Park Lane Mall is now just a sign in front of a vast empty space.

The problem is that Nevada is one of the most business friendly States in the nation and yet Nevada’s economic and social ills continue to spiral downward. Nevada has no income tax, no corporate or capital gains tax, and is one of the easiest States in which to establish a business. Yet, politicians win elections through promises of more jobs by making Nevada what already is: business friendly.   

Nevada leads the nation in unemployment at 11.7% (April 2012). Ranked 50th out of fifty States in 2011 and 2010, and 49th in 2009, jobs¹, or the lack of them, is certainly a major issue for Nevada; however, Conservatives rank Nevada in the top three States as being the most ‘business friendly.’ The data used for this ranking is based primarily on low taxes and low business fees. So if Nevada is business friendly, why is the unemployment the highest in the nation?

Stores that relocate leave vacant commercial space, sometimes for years

(¹Unemployment for Nevada 2011 – 13.5%, 2010 – 14.9%, 2009 – 11.6%, 2008 – 7.0%. Note that in 2006, Nevada’s unemployment was only 4.2%.)

CNBC also has a business friendly ranking, but low taxes and business fees are only part of the factors considered. CNBC’s 2011 ranking placed Nevada as 45th in Business Friendliness. Among the major factors in the State’s poor ranking were Education (50th,) Economy (50th,) Quality of Life (44th,) and Technology and Innovation (37th.)

Nevada’s fate will be determined by the voter and if CNBC’s rankings are more indicative of business friendliness then Nevada voters must elect politicians willing to invest more money in quality of life issues and infrastructure. Revenue will have to be found to address the real issues or else the Silver State will continue its death spiral.

Next:  Poor Quality Jobs and Education Killing Nevada

Stroke of Fate: Fighting a Winning Battle

20 Monday Feb 2012

Posted by Paul Kiser in About Reno, Generational, Health, Lessons of Life, Travel

≈ 6 Comments

Tags

Nevada, Reno, Renown, Renown Medical Center, stroke, Wallenberg's Stroke, Wallenberg's Syndrome

Why don’t strokes ever cause super powers?

Weapons of Rehab

A stroke has no sense of honor, nor fairness. It can destroy every aspect of human dignity and leave behind a pulp of flesh. A stroke can wipe out speech, sight, hearing, touch, smell, mobility, cognitive thinking, and the list goes on. Never have I heard of a case of a stroke doing good, like giving heightened senses, or more strength. Strokes don’t even fix missing functions, like giving a blind person their sight, or a deaf person hearing. Quite frankly strokes suck.

After my stroke I was faced with the possibility that I could be incapable of independent living for months, years, or even the rest of my life. That didn’t happen. While I still can’t drive, nor safely move without some type of aid (wheelchair, walker, cane, etc.) I can get around on my own. I can eat as long as I’m mindful of what I’m doing, and see well enough to write, although I often have to use just one eye. My prognosis is great, with the expectation that almost all of my disabled functions will repair over the next few weeks and months.

It’s not easy, but I am fighting a winning battle. I’m fortunate because my stroke did not do more damage. I am frustrated by the fact that my brain seems to lack the capacity to correct my balance and vision issues. Cognitively I know exactly what needs to be done, but my brain has the ability to overrule logic and tell my body that I’m about to fall to the right, so lean right….I said correctly, my brain thinks I’m leaning right, but then insists on shifting more to the right. This irony must be fun for my Conservative friends, but to me it only shows how screwed up we become when we lack balance.

Vertigo has become a major issue in my recovery. The sense that the room is spinning varies from almost non-existent, to a strong rotational pull every time I move my head slightly. Walking becomes a drunken stagger when my vertigo kicks in, which makes my physical therapy sessions almost useless.

Still, everyday I am a bit closer to a full recovery and there are times when I feel almost normal. I have a great team of therapists who are working with me to get better…possibly to get me out of their hair. I’ll talk about living in Rehab next.

PBS Station To Cut After-School Programming To Attract Donors

28 Wednesday Dec 2011

Posted by Paul Kiser in About Reno, Communication, Customer Relations, Customer Service, Education, Ethics, Generational, Management Practices, parenting, Public Relations

≈ Leave a comment

Tags

Child Development, children, children's programming, Idaho PTV, KNPB, Kurt Mische, Nevada, PBS, PBS Kids, PBS Kids Go, Reno

Paul Kiser

Reno, Nevada PBS affiliate, KNPB is cutting almost a third of its dedicated children’s programming and all of its dedicated after-school shows that target school-aged children. Effective next week all PBS Kids shows on KNPB will end at 12:30 PM, cutting 2.5 hours from its current 9 hours of children’s programming. The programming cuts will put KNPB third from the bottom of 30 western United States PBS stations in total hours of daily children’s programs  and the only PBS affiliate without after-school programming.

Kurt Mische, President and CEO of KNPB, denied that the station is cutting ‘all’ programming for school-aged children, and noted that programs like NOVA, Nature, American Experience, and Great Performances “are of great benefit…and interest…to school age children.” Those programs along with the Antique Roadshow will now air once a week at 5:00 PM after PBS News Hour and The Charlie Rose Show, which will fill the after-school time slots at 3:00 PM and 4:00 PM.   

Mische indicated that the programming changes are being initiated to attract donors and money, which school-age children are not providing to the non-profit organization.  He explained,  

“Making our changes will allow us to serve a larger audience of viewers…and donors…who not only watch but help to financially support our important service.”

Another PBS affiliate recognizes the issue, but has different philosophy regarding programming for school-age children. Ron Pisaneschi, the Director of Content for the PBS affiliate in Boise, Idaho (Idaho PTV) said that there is more programming competition for the attention of school-age children because of commercial children’s television on the cable channels, but added, “even though the audience is small, we want to serve them.” 

Hours of Daily Children's Programming of 30 Western US PBS Stations

Programs cut from KNPB’s schedule are The Electric Company for 6-10 year-olds, Cyberchase for 8-11 year-olds, Super Why! for 3-6 year-olds, WordWorld for pre-schoolers, and a second daily airing of Arthur for 4-8 year-olds. KNPB already had cut Fetch! for 6-10 year-olds earlier this year. The only two PBS stations with fewer hours of children programs are Rohnert Park and San Mateo, California. Both are in the San Francisco area market where PBS affiliate KQED has 19.5 hours of children’s programming in addition to a 24-hour PBS Kids channel. San Mateo PBS affiliate KCSM has only one hour of daily children’s programming; however, KCSM is currently up for sale and accepting bids until February 14, 2012.

Ironically, Mische’s attitude about the value of children’s programming to KNPB and to the State of Nevada was more supportive last year when he stated,

KNPB is proud to be a leader in education. At a time when education in Nevada garners its share of negative publicity, KNPB is taking action to impact education and life-long learning. We broadcast 52 hours per week of award winning, high quality, and trusted children’s programs that delight and teach youngsters.

KNPB 2010 Annual Report

The children’s shows, including all after-school shows will be cut effective January 2, 2012.

A version of this article first published as
PBS Station To Cut After-School Programming To Attract Donors

on Technorati.com

USA PDT [Twitter: ] [Facebook] [LinkedIn] [Skype: 775.624.5679]

Graph: Hours of Children’s Programming on 30 Western US PBS Affiliates

28 Wednesday Dec 2011

Posted by Paul Kiser in About Reno, Communication, Customer Relations, Customer Service, Education, Ethics, Generational, Management Practices, parenting, Public Relations

≈ Leave a comment

Tags

children, children's programming, KNPB, Nevada, PBS, PBS Kids, Reno

How many hours of dedicated children’s programming are on PBS stations in the western United States?  This graph shows that after KNPB cuts 2.5 hours of children’s programming on January 2nd, it will be tied for third among 30 western US PBS affiliates for the least amount of children’s programs (programming survey based on changes to be made in January 2012.) KNPB will also be the only station among those surveyed without after-school programming.

Click on graph for larger image

9 Most Violent States In the U.S. of the Past Decade

04 Friday Nov 2011

Posted by Paul Kiser in About Reno, Crime, Government, Travel

≈ Leave a comment

Tags

Alaska, California, Colorado, Delaware, FBI, Florida, Hawai'i, Illinois, Louisiana, Maine, Maryland, Nevada, New Mexico, New York, Oregon, South Carolina, Statistics, Tennessee, Uniform Crime Reports, Violent Crime

USA PDT [Twitter: ] [Facebook] [LinkedIn] [Skype: 775.624.5679]

Paul Kiser

South Carolina, Tennessee, Florida, New Mexico, Maryland, Nevada, Louisiana, Delaware, and Alaska are America’s most violent States¹ during the last ten years according to FBI statistics². Violent crime is on the decline in most States; however, these nine have averaged over 600 violent crimes per every 100,000 in population in the last decade. There is an 85 point gap between the tenth highest State (Illinois) and ninth ranked Alaska, which is a significant separation considering that there is only a 116 point spread among the top nine (see TABLE 2.0.)

Graph 1.0 - The 10 Most Violent States of the Past 10 Years and other example States

The good news is that five of the of the top nine States have made major progress in decreasing violent crime during the last ten years. Florida dropped almost 255 points from its 2001 rate to its 2010 rate. Maryland and New Mexico dropped 235 and 192 points respectively. South Carolina and Louisiana both dropped over 100 points during the decade.

Four States still had rates in 2010 that were over 600 violent crimes per 100,000. Two of those States (Delaware and Tennessee) have made little progress over the decade and the other two (Nevada and Alaska) have lost ground from where they were in 2001.

Table 2.0 - 10 Year Violent Crime Averages (per 100,000 pop.)

Nevada began the decade with a violent crime rate below California’s, but the rate jumped in 2006, peaked in 2007, and has slowly declined. Despite the decline, the significant drop of other high ranked States has placed Nevada as the most violent State for the last two years.

Graph 1.0 shows the average violent crime rates over the last ten years for the eleven highest ranking States, plus five other States that are representative of borderline, middle, and low ranking States. Two of the eleven highest ranking (Illinois and California) were ranking relatively high in 2001, but dropped rapidly during the first three years of the decade and ended up with violent crime rates that were just over the United States average.

NOTES

¹ The District of Columbia was excluded from this report as it is not a State and is more representative of an urban area.

²The violent crime statistics are from the FBI’s Uniform Crime Reports, Table 4, years 2001-2010. The information can be found at http://www.fbi.gov/about-us/cjis/ucr/ucr.

This article first published as
Nine Most Violent States of the Past Decade
on Technorati.com

Sandoval/Reid campaign money not a stimulus for Nevada

24 Wednesday Nov 2010

Posted by Paul Kiser in About Reno, Branding, Communication, Consulting, Ethics, Government, History, Honor, Management Practices, Politics, Pride, Print Media, Public Relations, Traditional Media

≈ Leave a comment

Tags

Blogging, Blogs, Democrats, Governor, Management Practices, Nevada, New Business World, Newspapers, Politics, Public Image, Public Relations, Publicity, Republican, Republicans, Rory Reid, Sandoval

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Article first published as
Sandoval/Reid Campaign Money Not a Stimulus for Nevada
on Technorati

We endured relentless political ads on television and radio, but Nevada didn’t hit the jackpot in campaign dollars flowing into the State from the Governor’s race. Despite the fact that almost $3.8 million dollars was spent by the Sandoval for Governor Campaign in the months leading up to the election, 80% of the money was payable to recipients outside the State. Rory Reid’s campaign also spent a significant portion of its money to out-of-state firms with MSR Media Strategies, LLC in Fairfax, Virginia netting almost $2.8 million from the Reid campaign.

Sandoval Campaign Expenses
(Spreadsheet listing all campaign expenses through October 21, 2010)

In a detailed review of Governor-Elect Sandoval’s campaign reports, 63% ($2.4 million) of campaign expenses were made payable to Strategic Media Services, inc. in Washington, D.C. for advertising. While some may argue that money spent for advertising comes back to the State in the form of purchased television and radio air time and newspaper ads, one Nevada media consultant pointed out that most media outlets in Nevada are owned by out-of-state media corporations, so political ads that ran on many local stations were payable to non-Nevada interests. The one exception is the Intermountain West Communications Company that owns several television stations including in the western United States including KSNV-Las Vegas, KRNV-Reno, and KENV-Elko. 

David Neal, President of Strategic Media Services, inc. (Sandoval’s leading campaign expenditure) and Kyle Osterhout, Partner of MSR Media Strategies, LLC (Rory Reid’s leading campaign expenditure) were not immediately available; however, two media experts with campaign related experience said that the standard fee for media agencies is 15% of the advertising purchase. In some cases a campaign may negotiate rebates from the media agency based on volume of business; however services such as the production of the ad are typically not included in the 15% fee.

The Las Vegas area did benefit from 19% (over $720,000) of the campaign funds with over $400,000 paid to political and media consultants.  Almost half a million dollars went to the three Las Vegas firms of October, Inc., Autumn Productions, and Autumn EMedia. The latter two are subsidiaries of November, Inc.

The Reno, Lake Tahoe, and Carson Valley garnered only 1 percent (less than $30,000) from the Governor-Elect’s campaign and rural Nevada received less than $10,000.

NEXT:  Where the money came from in Sandoval’s campaign

More Articles

Business: Public Relations, Management, and Social Media Related

  • A Question of Ethics
  • HR/Security Hot Topic: Should you watch your employee’s personal Internet activities? (Facebook, MySpace, Twitter, etc.)
  • Relationship Typing: 3 factors that affect the quality and depth of friendship (Part I)
  • Starbucks Re-Imagines the business … again
  • Your Privacy Rights on the Internet: Read before you write
  • Social Media 3Q Update: Who uses Facebook, Twitter,LinkedIn, and MySpace?
  • Richmond Embassy Suites: The best at true Hospitality
  • Dear Business Person: It’s 2010, please update your brain.
  • Selling watered-down beer: The best spin campaign in advertising
  • Communication: Repetition of message does not increase awareness
  • Is it time to fire yourself?
  • Millennium Hotel: Go away, spend your money elsewhere
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Foul Play: FIFA shows what less regulation offers to business
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Rotary Related

  • Rotary@105: 7 Relationship types that affect membership retention (Part II)
  • What most non-Rotarians don’t know about Rotary
  • Rotary@105: Making Rotary Sexy
  • Rotary@105: Grieving change
  • How Rotary can..must..will plug into Social Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • Rotary Membership/Public Image Challenge
  • Rotary New Year: Retread or Renaissance?
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Science Related

  • Negative Time: The Self-fulfilling Prophesy a Scientific Possibility?
  • Physics in 2010: The more we understand, the less we know

Personal Experience Related

  • Knowing when it’s over or beyond over
  • Dear Teresa Laraba, SVP of Southwest Airlines Customer Service
  • Things I didn’t know about being a Father to a four-year-old boy
  • Riding Reno: The Ladies of Reno
  • Up in the air down in Texas
  • I mow my lawn because…
  • Nevada I-580: An Interstate by any other name
  • Nevada’s oldest brewery opens a Reno location
  • Two Barbecues and a Wedding
  • Car Dealership Re-Imagines Customer Service

Our Country and History Related

  • Nevada’s Best Kept Secret: #1 in Crime
  • The Vultures Start Circling on Election Day
  • The Quality of Mercy: Tea Party seeks its pound of flesh
  • I’m not angry, nor am I stupid … and I voted
  • Point of Confusion
  • What I’m not buying this year
  • Nevada: State of Disaster
  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

Nevada Best Kept Secret: #1 in Crime

05 Friday Nov 2010

Posted by Paul Kiser in Branding, Business, Communication, Crime, Crisis Management, Ethics, Government, History, Politics, Pride, Print Media, Public Relations, Rotary, Taxes, Traditional Media, Travel, Violence in the Workplace, Women

≈ 2 Comments

Tags

auto theft, Blogging, Blogs, crime rate, crime statistics, Employment, Executive Management, HR, Management Practices, Nevada, New Business World, Newspapers, Public Image, Public Relations, Publicity, rapes, robbery, Rotary

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Article first published as
Nevada #1 Crime Rate Not Acknowledged
on Technorati

On a late October morning a Wal-Mart employee was ‘disgruntled’ and he decides it’s time to take action. He smuggles a gun into the store and buys ammunition for it in the Sporting Goods department. He then goes to the restroom where he hides in the handicapped stall mulling his decision. He makes a final commitment to confront his bosses and leaves the restroom, straight toward the manager’s office. Once there he confronts the manager, the one he likes, and, at gunpoint, orders him to call two other managers to the office. When they arrive they find an angry man with a gun. At some  point the three managers make a run for it and all three are shot. All three live, but their lives will never be the same.

Last week’s shooting of three managers in a Wal-Mart in Reno (Nevada, USA) should not be surprising in a State that has the worst crime rate in the United States. Nevada has been ranked as the Most Dangerous State for the last four years (2006-09) by Morgan Quitno’s (morganquitno.com) annual crime rate report.

Nevada’s Crime Story

  • Nevada ranks #1 in women being killed by men (1)
  • Nevada ranks #1 in stolen cars per capita (2)
  • Nevada ranks #1 in robbery per capita (2)
  • Nevada ranks in the top 10 for assaults per capita for the last 4 years (3)
  • Nevada ranks in the top 10 for forcible rape per capita for the last 4 years (3)

What is a surprise is the deafening silence about the State’s notorious ranking by local media. The top 50 hits of a Google search of ‘Nevada High Crime Rate News Media’ offer no mention of the issue among the State’s primary television and print media resources. It also was not an issue discussed in most of the major political contests this year despite the fact that Nevada’s #1 status in unemployment, foreclosures, and bankruptcies were all fodder for candidate mud-slinging.

It should be noted that Nevada’s crime rankings are not an artifact of the 2007-09 Recession. The State has been a leader in crime independent of the economic environment. It is unknown if Nevada’s out of control crime issues are effecting tourism because for over half a decade the State has experienced a steady decline in gaming revenues because of increased competition due to Indian gaming in California and other States. Any impact of Nevada’s high crime reputation would be masked by the larger trend; however, as there seems to be little awareness of the State’s crime issues, it is unlikely that it has had an impact…yet.

Nevada’s gaming industry would likely suffer more revenue losses if the crime woes were widely publicized and lower gaming revenues would have a trickle down effect on newspaper and television advertising revenue but, there is no evidence that the local media intentionally avoids the subject to risk offending their advertisers. Gaming also plays a significant role in Nevada politics but, there is no evidence that politicians avoid discussing the issue for fear of offending potential major contributors to their campaigns.

However, the lack of discussion seems to only be feeding the problem. If any effort is being made to turn around Nevada’s position as the Most Dangerous State it is being done without fanfare ….and without success.

NOTES:
(1) – Statistic for 2008 (from crimeinamerica.net)

(2) – Statistic for 2009 – #2 in 2005-08 (from disastercenter.com)
(3) – Statistic for 2006-09 (from disastercenter.com)

More Articles

Business: Public Relations, Management, and Social Media Related

  • A Question of Ethics
  • HR/Security Hot Topic: Should you watch your employee’s personal Internet activities? (Facebook, MySpace, Twitter, etc.)
  • Relationship Typing: 3 factors that affect the quality and depth of friendship (Part I)
  • Starbucks Re-Imagines the business … again
  • Your Privacy Rights on the Internet: Read before you write
  • Social Media 3Q Update: Who uses Facebook, Twitter,LinkedIn, and MySpace?
  • Richmond Embassy Suites: The best at true Hospitality
  • Dear Business Person: It’s 2010, please update your brain.
  • Selling watered-down beer: The best spin campaign in advertising
  • Communication: Repetition of message does not increase awareness
  • Is it time to fire yourself?
  • Millennium Hotel: Go away, spend your money elsewhere
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Foul Play: FIFA shows what less regulation offers to business
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Rotary Related

  • Rotary@105: 7 Relationship types that affect membership retention (Part II)
  • What most non-Rotarians don’t know about Rotary
  • Rotary@105: Making Rotary Sexy
  • Rotary@105: Grieving change
  • How Rotary can..must..will plug into Social Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • Rotary Membership/Public Image Challenge
  • Rotary New Year: Retread or Renaissance?
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Science Related

  • Negative Time: The Self-fulfilling Prophesy a Scientific Possibility?
  • Physics in 2010: The more we understand, the less we know

Personal Experience Related

  • Knowing when it’s over or beyond over
  • Dear Teresa Laraba, SVP of Southwest Airlines Customer Service
  • Things I didn’t know about being a Father to a four-year-old boy
  • Riding Reno: The Ladies of Reno
  • Up in the air down in Texas
  • I mow my lawn because…
  • Nevada I-580: An Interstate by any other name
  • Nevada’s oldest brewery opens a Reno location
  • Two Barbecues and a Wedding
  • Car Dealership Re-Imagines Customer Service

Our Country and History Related

  • The Vultures Start Circling on Election Day
  • The Quality of Mercy: Tea Party seeks its pound of flesh
  • I’m not angry, nor am I stupid … and I voted
  • Point of Confusion
  • What I’m not buying this year
  • Nevada: State of Disaster
  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

I’m not angry, nor am I stupid…and I voted

25 Monday Oct 2010

Posted by Paul Kiser in Branding, Business, Communication, Ethics, Government, Government Regulation, History, Internet, Lessons of Life, Passionate People, Politics, Pride, Public Relations, Random, Relationships, Respect, Rotary, Social Interactive Media (SIM), Taxes, US History, Women

≈ 3 Comments

Tags

Blogging, Blogs, Chairman of the Republican National Committee, Christine O'Donnell, Democrats, Election, Election 2010, Elections, Meg Whitman, Mike Steele, Nevada, New Business World, Politics, Public Image, Public Relations, Publicity, Republicans, Sharron Angle, Social Media, Tea Party, Vote, Voting, Wackos

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

I have seen the ads for the Democratic candidates that make the claim that their opponents are ‘extremists’. I disagree with this assessment of some of the Republican/Tea Party candidates. They are not extremists, they are just stupid.

  • When the Nevada Republican candidate for Senate, Sharron Angle, suggest’s that ‘some people’ are angry enough to “invoke their Second Amendment Rights”, in an attempt to scare people into voting for her, that’s just stupid.

  • When California Republican candidate for Governor, Meg Whitman, is blaming illegal immigrants for all the problems in her State, but then it’s revealed that she employed an undocumented worker, that’s just stupid.

    Angle: Manning up in stupid

  • When Delaware Republican candidate for Senate, Christine O’Donnell, uses campaign contributions to pay for her personal household expenses that’s just stupid.

  • When Sharron Angle says her opponent should ‘man up’ as if she is some tough cowboy out on the range, it sounds silly, and it’s just stupid.

  • When Meg Whitman, a multi-millionaire and former CEO, is called a ‘whore’ by an unknown person in her opponent’s party and milks it as if she is some poor, defenseless, innocent Southern Bell, whose honor has been violated, that’s just stupid.

O'Donnell: God's Chosen messenger to the US Senate

  • When Christine O’Donnell, who ‘dabbled’ in witchcraft says that she ‘prays God will open people’s eyes’ so they will vote for her that’s just stupid.

  • When the Michael Steele, Chairman of the Republican party, expenses his trip to a West Hollywood strip club to party funds, that’s just stupid.

    Michael Steele: RNC Chairman

  • When Republican party candidates blame the economy on our government, instead of the unethical business men who traded our country’s future for profit for themselves and their investors, that’s just stupid.

Today I voted, and I didn’t vote for stupid. I voted for Harry Reid who serves as a statesman for Nevada and for our country and who will be the best possible representative Nevada could hope for in the difficult times ahead.

I voted for Rory Reid because I believe that Nevada must change direction from the low/no tax strategy (no income, corporate, capital gains, inventory taxes) that we have had for decades and now we are the 1st in unemployment, crime, and foreclosures, and among the worst in education.

I also voted YES on all four State Amendments and two local Advisory Questions.

I voted to have the Governor appoint Supreme and District court judges because I don’t like it when judges campaign. The electorate rarely pays attention to judicial offices and I would rather they be vetted in a formal process, not paraded in public like beauty candidates.

I voted YES to have an intermediate court established. In a conversation with a Supreme Court Justice it became apparent that Nevada’s Justice system has a major bottleneck of cases that could be cleared out if we had a system similar to other States.

I voted YES to allow the Legislature to resolve minor conflicts of our tax code with Federal law.

I voted YES to repeal/revise the knee-jerk eminent domain law. It has problems and it needs to be fixed.

I voted YES to ‘beg’ the State to seek the consent of local governments before raiding their revenues.

I voted YES to encourage the consolidation of the Reno/Washoe governments. I wish Sparks was included. We have three government entities in this valley and it is a ridiculous duplication of services.

This year we will learn whether stupid wins the day or not. John F. Kennedy put it the best: ‘you can fool some of the people all the time and you can fool all the people some of the time’. If stupid wins this year, the fools will be running the village. Heaven help us.

More Articles

Business: Public Relations, Management, and Social Media Related

  • Starbucks Re-Imagines the business … again
  • Your Privacy Rights on the Internet: Read before you write
  • Social Media 3Q Update: Who uses Facebook, Twitter,LinkedIn, and MySpace?
  • Richmond Embassy Suites: The best at true Hospitality
  • Dear Business Person: It’s 2010, please update your brain.
  • Selling watered-down beer: The best spin campaign in advertising
  • Communication: Repetition of message does not increase awareness
  • Is it time to fire yourself?
  • Millennium Hotel: Go away, spend your money elsewhere
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Foul Play: FIFA shows what less regulation offers to business
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Rotary Related

  • What most non-Rotarians don’t know about Rotary
  • Rotary@105: Making Rotary Sexy
  • Rotary@105: Grieving change
  • How Rotary can..must..will plug into Social Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • Rotary Membership/Public Image Challenge
  • Rotary New Year: Retread or Renaissance?
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Science Related

  • Negative Time: The Self-fulfilling Prophesy a Scientific Possibility?
  • Physics in 2010: The more we understand, the less we know

Personal Experience Related

  • Knowing when it’s over or beyond over
  • Dear Teresa Laraba, SVP of Southwest Airlines Customer Service
  • Things I didn’t know about being a Father to a four-year-old boy
  • Riding Reno: The Ladies of Reno
  • Up in the air down in Texas
  • I mow my lawn because…
  • Nevada I-580: An Interstate by any other name
  • Nevada’s oldest brewery opens a Reno location
  • Two Barbecues and a Wedding
  • Car Dealership Re-Imagines Customer Service

Our Country and History Related

  • Point of Confusion
  • What I’m not buying this year
  • Nevada: State of Disaster
  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

Starbucks is Re-Imagining the business…again

22 Friday Oct 2010

Posted by Paul Kiser in Branding, Business, Communication, Customer Relations, Customer Service, Information Technology, Internet, Management Practices, Passionate People, Print Media, Public Relations, Re-Imagine!, Relationships, Rotary, Social Interactive Media (SIM), Social Media Relations, Tom Peters, Traditional Media, Travel, Website, Women

≈ 2 Comments

Tags

alcoholic drinks, Bars, Beer, Blogging, Blogs, Coffee, Customer Loyalty, Digital Starbucks, Executive Management, Free Internet, Free WiFi, Internet, Management Practices, Nevada, New Business World, New York Times, Newspapers, NYT, Public Image, Public Relations, Re-Imagine!, Selling, Social Media, Social Networking, Starbucks, tea, The Wall Street Journal, Tom Peters, USA Today, Value-added, wine, WSJ

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

This week Starbucks continued to add value to its stores and more Re-Imagining seems to be in the forecast. A few months ago Starbucks did the smart move of offering free WiFi for everyone (see article below) and on Wednesday they took it one step farther with a Digital Starbucks that features free web content if you sign on to their WiFi service while you’re in the store.

(Free WiFi at Starbucks)

Now when you use the free WiFi service in any Starbucks you can also read a digital version of the day’s Wall Street Journal, New York Times, or the USA Today. The New York Times requires software download of a reader, but the USA Today loads up its own reader and retains the exact look of the paper copy. The site also includes Yahoo! news and GOOD content.


In addition to news, the Digital Starbucks offers access to a selection of entertainment, wellness, business/career, and local online resources. There is also a page to access most of the functions found on the Starbucks website. It seems apparent that Starbucks has teamed with AT&T, the WSJ, NYT, USA Today, and several others to offer this value-added service. Recently all Starbucks stores received new labeled newspaper stands with the New York Times, Wall Street Journal, and USA Today in the top three shelves with the local paper given the bottom shelf. In my October tour of stores in Houston, Boston, Denver, and Reno I have seen more papers sold out than I have ever seen at a Starbucks store. Obviously the collaboration is a win-win.

A screen shot of the DG Wellness page

While some information has been sent out regarding the new online features most people have not caught on to the major remake of the log-in page and the new free media resources. That will change over time and I expect Starbucks will see a positive increase in store traffic as customers become aware of what they can access for free at their local store. I have already noticed high occupancy of the key ‘power’ tables (tables next to a power outlet) in almost every store I’ve visited since the free WiFi service started on July 1st.

Starbucks After Hours
The value-added virtual Starbucks is small change compared to what may be coming to some Starbucks locations. As reported in this Monday’s USA Today, the company has been testing wine and beer service at a Seattle location. The three-month remodel of a standard store resulted in a cafe-type look and feel, moving away from the glorified fast food feel of most coffee houses. The move is designed to generate more late day revenue when coffee sales die down. There is little doubt that local bars may find a Starbucks too much to compete with as it creates a middle ground for those like getting out in the evening, but seek a relaxed atmosphere free of loud music and single men on the hunt.

While I remained concerned that Starbucks is allowing accountants have too much say in store operations, I have to congratulate them on bringing value-added service and innovative ideas into the forefront. The winner is the customer … the only person that matters.

More Articles

Business: Public Relations, Management, and Social Media Related

  • Your Privacy Rights on the Internet: Read before you write
  • Social Media 3Q Update: Who uses Facebook, Twitter,LinkedIn, and MySpace?
  • Richmond Embassy Suites: The best at true Hospitality
  • Dear Business Person: It’s 2010, please update your brain.
  • Selling watered-down beer: The best spin campaign in advertising
  • Communication: Repetition of message does not increase awareness
  • Is it time to fire yourself?
  • Millennium Hotel: Go away, spend your money elsewhere
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Foul Play: FIFA shows what less regulation offers to business
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Rotary Related

  • What most non-Rotarians don’t know about Rotary
  • Rotary@105: Making Rotary Sexy
  • Rotary@105: Grieving change
  • How Rotary can..must..will plug into Social Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • Rotary Membership/Public Image Challenge
  • Rotary New Year: Retread or Renaissance?
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Science Related

  • Negative Time: The Self-fulfilling Prophesy a Scientific Possibility?
  • Physics in 2010: The more we understand, the less we know

Personal Experience Related

  • Knowing when it’s over or beyond over
  • Dear Teresa Laraba, SVP of Southwest Airlines Customer Service
  • Things I didn’t know about being a Father to a four-year-old boy
  • Riding Reno: The Ladies of Reno
  • Up in the air down in Texas
  • I mow my lawn because…
  • Nevada I-580: An Interstate by any other name
  • Nevada’s oldest brewery opens a Reno location
  • Two Barbecues and a Wedding
  • Car Dealership Re-Imagines Customer Service

Our Country and History Related

  • Point of Confusion
  • What I’m not buying this year
  • Nevada: State of Disaster
  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

What I’m Not Buying This Year

13 Wednesday Oct 2010

Posted by Paul Kiser in Branding, Business, Communication, Ethics, Government, Government Regulation, History, Honor, Internet, Lessons of Life, Management Practices, Passionate People, Politics, Pride, Public Relations, Random, Re-Imagine!, Relationships, Respect, Rotary, Taxes, The Tipping Point, US History

≈ 3 Comments

Tags

Blogging, Blogs, Christine O'Donnell, Conservatives, Crime, Depression, Ethics, Executive Management, Good Government, Hispanic, Illegal Aliens, Illegal Immigrants, LoCOS, Management Practices, Mexican Nationals, Mexico, Nevada, New Business World, Political Parties, Politics, Public Image, Public Relations, Publicity, Re-Imagine!, Recession, Republicans, Rotary, Sharron Angle, Tea Party, Unemployment, Unethical Business Practices

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Tis the season and there are a lot of political candidates out there selling their version of what is wrong with this country/state/county/city and how they are going to fix what ails us. This year is different from most because it seems that a lynch mob has taken over a prominent role in politics and like most lynch mobs they don’t need facts, they just need someone to be angry at and someone to blame.

It would be easy to label the people behind this political lynch mob as ‘stupid’, but that is probably overly harsh. These people are driven by emotions, not a lack of intelligence, so stupid is not the correct term. I prefer to describe the lynch mob as people who have a Lack Of Critical Observation Skills (LoCOS for short.)  This year the LoCOS are trying to sell a lot of garbage and I’m not buying it. For example:

Nevada: The best at doing it wrong

LoCOS:  Lower taxes will improve the economy
To the LoCOS who are selling the load I have one word. Nevada. Nevada has no Income tax. Nevada has no Capital Gains tax. Nevada has no Corporate tax. Nevada has no Inventory tax. Even conservative business groups rate Nevada as one of the most ‘business-friendly’ states. Nevada is to business what the Bunny Ranch was to male ego.

According the LoCOS argument, Nevada should be awash in new business. Nevada’s economy should be booming. Nevada should be the poster child of the low tax concept.

The fact is that the State exposes the Lo Tax/Mo Biz as a myth. Nevada is Number ONE in unemployment (2nd place Florida is over a full point better than the Silver State.) Nevada is Number ONE in crime. Nevada is Number ONE in housing foreclosures. Nevada is consistently among the lowest in unbiased education rankings. Nevada is proof that lower taxes does not make for a better economy.

(Article: Nevada’s State of Disaster)

LoCOS: Business is better at running our government
Let’s remember that it wasn’t government that put us in a recession but business…BAD business. Government was an enabler, in that it stopped regulating and monitoring the unbridled greed of the incestuous investor-run business world, but at the end of the day it was business people who made all the decisions. The corporate executives chose to ignore the obvious result that would happen from their greed and dove head on into unethical practices that doomed our economy.

Greed is inherent in business. Greed is why business exists. There is no ‘care for fellow citizen’ in the business world. Business is based on competition, winners and losers, and often the losers are not the weakest, but rather loser’s are the one’s with morals. Business only keeps to a moral compass when there is an unbiased arbiter oversees its activities. That is the role of government.

This year we are seeing the perversion of investor-run business with clearer eyes. The Chamber of Commerce has abandoned their mission of promoting good business in the community in favor of attacking local governments and promoting only those candidates that will remove the protections for honest business and our citizens. It is ironic that anyone would suggest that business, with its greed-driven motives and proven track record of unethical practices, should replace good government.

Don’t get me wrong, a strong economy needs good, healthy businesses, but good, healthy businesses need a strong government to create and monitor the rules for which guide and protect all. The leap of logic of the LoCOS, that our government should be run as a business, is as absurd as saying that FIFA needs fewer referees on the soccer field.

LoCOS: The trillion-dollar debt is bad
The LoCOS must have Alzheimer’s.

I’m not in favor of a large deficit, especially when it involves sending US dollars to finance the destruction of another country …. but I’m really not in favor of is a Depression. That is what we faced in early 2009. Business had raped our economy through outrageous, unregulated practices and we were on the brink of an abyss that had no bottom. Again, business, not government caused our economy to fail. Initially, our country let big banks suffer the consequences of what they had done, but it quickly became apparent that what was about to happen was the massive collapse of the entire economic system, which would have forced the United States government to take over the day-to-day operations of almost all of our major financial institutions.

Cheney's Folly: The start of our debt problems

The alternative to a nuclear meltdown of our economy was to lend money to those institutions, help initiate controlled purchases of ailing banks, and invest government money in key assistance programs. Was it a bailout? Yes, but it was investing, not buying, which meant we would get the money back in almost every case.

The government also invested money in the mismanaged auto industry that, if not preserved, would have sent us into Depression-era unemployment overnight. Yes, it increased our nation’s debt. A debt that had gone from surplus in President Clinton’s years, to a deficit under George Bush. It would have been better if we had not spent so much money on Cheney’s overseas folly and already been in the hole when the house of cards of bad business fell, but there was no choice. The decisions made in late 2008 and early 2009 were necessary and save our country from disaster.

Have we recovered? No. But the LoCOS rage over a big deficit is being driven and financed by the major corporations that would prefer the citizen forget what really happened. I wish business hadn’t forced us to use trillions of taxpayer’s dollar to remedy their greed, but we had no choice.

LoCOS: Government is bad
Government is really, really good providing it is run by reasonable people who truly care for the citizens … all the citizens. There is one difference between civilization and anarchy and that is government. Every time I hear the LoCOS point out an example of bad government I can think of a hundred ways that government has made our country great. I mentioned to a person that the airlines need to be regulated again and they pointed out how, under government regulation, an airline was forced to maintain a route to a small city that was not profitable. Yes, that is tough, but what about the scores of lucrative routes that government regulation handed that same airline on a silver platter? I’m really weary of the single exceptions to how great government has been in making this the strongest country in the history of the world. Single exceptions do not make an argument for destroying our country.

Government is the foundation of our society and the only people who don’t benefit from a strong government are the greedy and unethical. When we were in school we would have rather had no teachers telling us what to do, but that wouldn’t have made our education better. It’s time we stopped making the argument of a 5th grader…and time we started respecting what a blessing it is to have a government that keeps our society from devolving into anarchy.

The Face of the LoCO People

LoCOS: Electing stupid people is smart
This one mystifies me. A candidate from any other party would be laughed out of politics for saying or doing something stupid and yet candidates for the LoCOS wear their stupidity like a new hat.
LoCOS candidates are avoiding the media, saying one thing, then changing their story. They scream about illegal aliens and how they are destroying our country, then it’s revealed they were employing them. They dress in Nazi uniforms. They steal other people’s work and claim it as their own. They take campaign money and pay their personal bills with it. They have to explain to people why they are not a witch. They threaten violence on people, yell about almost anything, deceive, and often outright lie…and the LoCOS cheer on.

I know that the quality of candidates of the LoCOS is a reflection of the lack of respect they have for our country and government, but isn’t prima facie evidence that the LoCOS can’t really be trying to improve our country when they are represented by the worst of the worst?

LoCO S: Illegal aliens (=Hispanics) are destroying this country
First, let’s remember that a major portion of the United States (California, Nevada, Utah, southwestern Wyoming, western Colorado, Arizona, New Mexico, Oklahoma, and Texas belonged to Mexico until the mid-1800’s. We took the land from them at gunpoint and paid fifty cents on the dollar for the land. I could make a strong argument that Mexican nationals are not really the illegal aliens in Alta California, Nuevo Mexico, and Tejas, but I will let that dog rest.

(Article: America’s Hostile Takeover of Mexico)

Regardless of the history of Mexico and the United States, the fact is that a typical tactic of a lynch mob is to find a symbol (person or group) that has little or no opportunity to defend themselves and present them as evil. This is a tactic used by the KKK, the Nazis, and every ultra-right wing, nationalistic, racist group. It doesn’t matter of whether the targeted group is guilty of anything, just that they, or no one else, is able or willing to stand up and challenge the accusations. Mexican immigrants are the perfect target for a group like the LoCOS.

The facts are that:

  • Most Mexican undocumented immigrants lead quiet, peaceful, law-abiding lives in the United States (a fact that the LoCOS lie about)
  • Mexican undocumented immigrants are working jobs that no American citizen wants to do
  • That the United States is the primary enabler of the drug wars in Mexico (we buy the product and sell them the arms)
  • Mexican undocumented immigrants can’t file for Income Tax refunds (which most would get if they were citizens) so the United States collects and keeps all the money deducted from their pay.

But according to the LoCOS, they are pure evil and responsible for our all our economic and societal ills. In Arizona, a sheriff’s deputy called that he was under attack by Mexican drug smugglers and was shot. He became the hero of the LoCOS.

Deputy Puroll's wound

Despite a massive effort, no drug smugglers were found. Now it turns out that the wound was from a bullet fired at close range (not from 25 yards as he claimed) and likely self-inflicted. Almost no one questioned the story of the deputy at the time, despite the inconsistencies in his account. Why should they, blame it on the Mexicans. Naturally, the story has to be true!

To me, the whole issue of ‘illegal aliens’ is a tornado in search of a trailer park. The damning terminology, the use of single examples, and falsified facts all indicate that the LoCOS need to create a threat and it the Muslims are too far away to pick on so the target is Mexican nationals.

The New Testament of the Bible has clear instructions on how a Christian is behave. Jesus said to love thy neighbor as thyself. The Apostle Paul says, “…as touching brotherly love ye need not that I write unto you: for ye yourselves are taught of God to love one another..” (1 Thessalonians 4:9). The LoCOS often boast of their devotion to Christ and then desecrate his teachings by their un-Christian attitude towards those of Hispanic descent.

I’m not buying it.

LoCOS: Threatening our government and the electorate with armed rebellion
Several members of the LoCOS, including LoCOS candidates have indicated that ‘some people’ may be mad enough at our government to invoke ‘their Second Amendment Rights’. I don’t care how you say it, to suggest that some people are going to take up arms against their fellow citizens (if the LoCOS don’t get their way) is wrong. In this country we vote, and we don’t take up arms to enforce the LoCOS will on the majority. Anyone who suggests this is a threat to our Constitution and to this country. Mad or not, there is a line that cannot be crossed over.

I know that everything I said here will not make any difference to the LoCOS. In fact, they will be outraged that I spoke out against their unbridled illogical arguments. You can’t reason with a lynch mob. But sometime in the future we will all look back on this and say, “What were the LoCOS thinking?” The problem is that they are not.

More Articles

Business: Public Relations, Management, and Social Media Related

  • Your Privacy Rights on the Internet: Read before you write
  • Social Media 3Q Update: Who uses Facebook, Twitter,LinkedIn, and MySpace?
  • Richmond Embassy Suites: The best at true Hospitality
  • Dear Business Person: It’s 2010, please update your brain.
  • Selling watered-down beer: The best spin campaign in advertising
  • Communication: Repetition of message does not increase awareness
  • Is it time to fire yourself?
  • Millennium Hotel: Go away, spend your money elsewhere
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Foul Play: FIFA shows what less regulation offers to business
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Rotary Related

  • What most non-Rotarians don’t know about Rotary
  • Rotary@105: Making Rotary Sexy
  • Rotary@105: Grieving change
  • How Rotary can..must..will plug into Social Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • Rotary Membership/Public Image Challenge
  • Rotary New Year: Retread or Renaissance?
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Science Related

  • Negative Time: The Self-fulfilling Prophesy a Scientific Possibility?
  • Physics in 2010: The more we understand, the less we know

Personal Experience Related

  • Things I didn’t know about being a Father to a four-year-old boy
  • Riding Reno: The Ladies of Reno
  • Up in the air down in Texas
  • I mow my lawn because…
  • Nevada I-580: An Interstate by any other name
  • Nevada’s oldest brewery opens a Reno location
  • Two Barbecues and a Wedding
  • Car Dealership Re-Imagines Customer Service

Our Country and History Related

  • Nevada: State of Disaster
  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

Nevada: State of Disaster

30 Thursday Sep 2010

Posted by Paul Kiser in Branding, Business, Crisis Management, Ethics, Government, Higher Education, History, Lessons of Life, Management Practices, Passionate People, Pride, Public Relations, Random, Respect, Rotary, The Tipping Point, US History

≈ 4 Comments

Tags

Blogging, Blogs, Executive Management, Management Practices, Nevada, New Business World, Public Image, Public Relations, Publicity, Rotary, Rotary District 5190

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Among our Country’s 50 States, Nevada has been imploding for several years and is on the brink of complete collapse. Nevada ranks:

  • 1st in Unemployment at 14.4% (over a point higher than the next highest State)
  • 1st in Foreclosures (1 in 84 homes)
  • 1st in Crime (2009 – CQ Press)
  • 44th in 8th Grade Math Scores (2009)
  • 48th in 8th Grade Reading Scores (2009)
  • 49th Smartest State (2004, 2005, and 2007 – based on 21 factors)
  • 45th Healthiest State (2009 – United Health Foundation)

Nevada has managed to take advantage of traditional and non-traditional industries to keep its economy viable, but it has typically been dependent on easily exploited, non-competitive markets (gaming, quickie marriage, quickie divorce, and …quickies.) Unfortunately, in the past decade the strategy of taking advantage of human vices and lusts has failed as other States have decided they’re not as moral as they thought. As one might expect, Nevada’s government has been as precariously designed on a Natural Law type framework where accommodation of business needs supersede governing for and by the people.

Clouds on the Nevada horizon

As the statistics show, all that has now caught up with the Silver State and the result is a failing, under-funded, dysfunctional society that is so deep in a hole that they can’t see the way out. But to understand Nevada, a person needs to understand the history of a State that had a premature birth and since then it has behaved like the bastard child of our Country.

Nevada’s Sordid History
Nevada was founded in 1864, not because it met the minimum requirements for Statehood, but because of a marriage of convenience when; 1) President Abe Lincoln needed more political support and, 2) the residents were trying to rid themselves of Mormon control.

The re-election of Abe Lincoln eight days after Nevada became a State was not a coincidence as the political powers in Nevada openly favored President Lincoln. By giving Nevada Statehood, President Lincoln was assured that his Administration would maintain control as the Civil War reached a crucial stage in the last year of the conflict.

Nevada's State Flag

At the same time, many of the residents of the region were motivated by a distaste for the governance by the Utah Territory authorities as it was being handled by the Church of Latter-Day Saints where all positions were filled by faithful Mormons. Fortunately for the soon-to-be Nevadans, the Church was not in good graces with the U.S. Government and the Mormon Rebellion in 1857-8 (a saber rattling affair) led to the Mormons retreating back into the Salt Lake area, leaving the door open for residents to split off the western two-thirds of existing State as the Nevada Territory. They then pursued Statehood ensure a local government free of Mormon domination.

Although initially rejected, Nevada’s application for Statehood became seductive to the Republicans who sought to outmaneuver political opponents in Washington, D.C. Thus, Nevada’s motto, “Battle Born” is probably more reflective of the political games of the time, rather than the State’s birth during the Civil War.

Open For Business
Though it is the nation’s 7th largest State by area, it is in the bottom third of the Country as measured by population. Eighty-five percent of Nevada’s 2.5 million people live in either Las Vegas or Reno and only 14% of the residents were born in the State.

Because Nevada’s population has always been small and transient, it has been easy for the State government to be controlled by business interests. In the early years mining, ranching, and railroad interests heavily influenced the government and while Railroad owner’s power has faded, the gaming industry has stepped in to take their place.

One example of how the State has been run by and for business men is John Sparks, for which Reno’s sister city is named. John Sparks was a shrewd, unethical man who purchased small parcels of land in Eastern Nevada around water sources and then denied access to other ranchers. In this way he could use public land for grazing his cattle but prevent other ranchers from having access to water for their cattle. He and a partner eventually became mega-land owners through shady manipulation of Homesteading laws.

Although he lost most of his wealth when his company’s cattle died in a severe winter near the end of the 19th Century, he was elected Governor in 1902. In political office he became the darling of the Railroad owners who gave him free train travel from his home south of Reno to his office in Carson City. Governor Sparks political legacy is measured by the favorable railroad legislation produced during his administration. In 1905, the City of Sparks was founded soon after his death and to this day associates itself with its ‘railroad heritage’.

The Road Not Taken

The mining industry has the longest association of political clout with the State and even today enjoys an unusually favorable tax status in Nevada as they pay taxes on net profit. Because the taxes are calculated on net instead of gross profit, the mining corporations can avoid paying taxes in years of high revenue by spending more money on equipment and services. Much of the money spent goes to companies outside the State, leaving the Silver State holding the bag, not the money. Mining companies have major lobbying forces in Nevada that not only promotes their interests with State legislators, but also have been rumored to aggressively go after citizens and groups who oppose their favored tax status.

How favorable is Nevada’s mining tax status? This year mining is projected to contribute on 1.4% of the State’s revenue. That is roughly equal to the total tax paid for renting a car in Nevada OR the tax paid on liquor purchases. It is half the tax collected on cigarette and tobacco sales. Mining is a $1.5 Billion dollar industry in Nevada and contributes one of the smallest portions to the States revenue, but is voraciously defended by senior legislators of both parties at both the State and Federal levels.

In the last half of the 20th Century, gaming interests have assumed a share of influence as almost 25% of the State’s budget is financed by gaming taxes. Because of the massive lobbying efforts of mining, gaming, and Chamber of Commerce groups, the State government is run predominantly by and for conservative business interests. Nevada is ranked as one of the top business-friendly States and is a safe haven for wealthy individuals and corporations who seek to take advantage of Nevada’s lack of corporate, inventory, income and capital gains taxes.

The Failed Argument
Conservatives across the nation have suggested that taxes are killing the free market and all economic ills would disappear if not for the evil of a government-created fair playing field. That argument is proven wrong in Nevada. Despite the State’s business-friendly environment, it has the highest jobless rate in America and businesses are not thriving, but dying. There is no spin anyone can put on Nevada’s grand experiment. Government is not the source of our economic ills.

In a recent political debate in California, the Republican candidate for Governor argued that businesses were leaving California because of more favorable business environments in neighboring western States. She even went so far as to name them. Ironically, the one State she couldn’t add to her list, Nevada, has a more favorable businesses environment than any of the State’s named. If her argument were true, why aren’t businesses flocking to Nevada?

The Disaster Brewing for Decades
Politicians have known for decades that the economy of the Nevada was unsustainable and that economic disaster is a matter of ‘when’, not ‘if’. Dependence on only a few industries for the State’s economy has always kept Nevada vulnerable to significant changes in economic and/or business conditions. For years, Nevada’s main source of tourism and gaming revenue have been consistently in decline because of California Indian gaming.

2010 Projected Nevada Tax Revenue

Over reliance on the gaming tax revenue coupled with the lack of traditional tax revenue sources like income taxes have pushed the State to make up for it by having among the highest sales and gasoline taxes in the nation. The lack of corporate and capital gains taxes on wealthier tax payers has pushed the burden on those who are least able to pay.

Epic Failed State
Last year, like many States, Nevada felt the crushing blow of the 2007-09 Recession. Massive cuts (Higher Education was presented with a 36% cut in the Governor’s budget) and a few minor tax increases made it possible for the 2009 Legislature to finalize a budget. But in 2011, the well is dry. No one can predict how the politicians will come up with a budget, but with the Tea Party’s domination of Nevada politics and a hysteria over cutting taxes that don’t even exist it is obvious that any solution will involve gutting programs and shredding the State’s infrastructure. As Nevada is already No. 1 in crime, unemployment, and foreclosures, the continued devolution of the State’s government will mean we can only watch the situation go from worst to Epic Fail.

Poor Role Models: Governor's Dinner in Washington, D.C. - image thanks to 8NewsNow.com

Political Wackos Rule
A rational person would probably look at the current situation in Nevada and determine that this would be the time to find people of high moral character and great thinkers to take control of the crisis. This would also the time to capitalize on those people who are in positions to use their influence and power to act on behalf of the State at all levels of government. Unfortunately, a lynch-mob mentality has besieged the electorate and a blood-hunt by the national Republican Party has poured millions of dollars in an effort that will eviscerate Nevada’s voice in American politics.

There is little reason to believe that anything can prevent Nevada from an economic meltdown along with a catastrophic failure of government infrastructure. The cities and counties will experience the full brunt of the disaster as the Nevada constitution prohibits Home Rule, which means that they cannot take independent action to preserve themselves by isolating and controlling their revenue sources.

There is one positive aspect of this situation. As the nation works to recover from the Recession of 2007-09, every other State in the nation will be able to say, “Well, at least we’re not Nevada.”

More Articles

Our Country and History Related

  • Thank you, Mr. President
  • America’s Hostile Takeover of Mexico

Business: Public Relations, Management, and Social Media Related

  • Dear Business Person: It’s 2010, please update your brain.
  • Selling watered-down beer: The best spin campaign in advertising
  • Communication: Repetition of message does not increase awareness
  • Is it time to fire yourself?
  • Millennium Hotel: Go away, spend your money elsewhere
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Foul Play: FIFA shows what less regulation offers to business
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Rotary Related

  • What most non-Rotarians don’t know about Rotary
  • Rotary@105: Making Rotary Sexy
  • Rotary@105: Grieving change
  • How Rotary can..must..will plug into Social Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • Rotary Membership/Public Image Challenge
  • Rotary New Year: Retread or Renaissance?
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Science Related

  • Negative Time: The Self-fulfilling Prophesy a Scientific Possibility?
  • Physics in 2010: The more we understand, the less we know

Personal Experience Related

  • Things I didn’t know about being a Father to a four-year-old boy
  • Riding Reno: The Ladies of Reno
  • Up in the air down in Texas
  • I mow my lawn because…
  • Nevada I-580: An Interstate by any other name
  • Nevada’s oldest brewery opens a Reno location
  • Two Barbecues and a Wedding
  • Car Dealership Re-Imagines Customer Service

Dear Business Person: It is 2010. Please update your brain.

17 Friday Sep 2010

Posted by Paul Kiser in Branding, Business, Communication, Customer Relations, Customer Service, Employee Retention, Government Regulation, History, Information Technology, Internet, Lessons of Life, Management Practices, Membership Recruitment, Membership Retention, Passionate People, Print Media, Public Relations, Re-Imagine!, Relationships, Rotary, Rotary@105, Social Interactive Media (SIM), Social Media Relations, The Tipping Point, Traditional Media, Website

≈ 3 Comments

Tags

Bloggers, Blogging, Blogs, Business, Customer Loyalty, Education, Executive Management, Facebook, Internet, LinkedIn, Management Practices, Membership Recruitment, Membership Retention, MySpace, Networking, Nevada, New Business World, Newspapers, Public Image, Public Relations, Publicity, Re-Imagine!, Referrals, Rotarians, Rotary, Rotary Club, Sales, Selling, Social Media, Social Networking, Twitter, Value-added, Year 2002, YouTube

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Recently I listened to a presentation on how to network to increase referrals of potential customers. The speaker made her living by teaching people how to do this, so there is no doubt she knew her subject. Personally, I agree that face-to-face networking skills are critical if you are going to be in business, especially if you have direct customer contact.

However, she quoted statistics from a 2002 study done by the Chamber of Commerce on referral effectiveness based on the method of contact. 2002. That is where she lost me.

How far back is 2002? In 2002, the Department of Justice announced it was going to investigate Enron, the UN Security Council froze the assets of Osama bin Laden, Al-Qaeda, and the Taliban, the Winter Olympics were held in Salt Lake City, Utah, The US Secretary of Energy declared Yucca Mountain, Nevada to be a suitable nuclear waste depository, the Space Shuttle Columbia completed a mission to update the Hubble Space Telescope…it’s last before it would be destroyed on re-entry from it’s next mission in 2003, the United States led coalition invaded Afghanistan, A Beautiful Mind won Best Picture, United Airlines and WorldCom filed for bankruptcy, Congress approved a resolution to go to war with Iraq, and President George W. Bush created the Department of Homeland Security.

Columbia Space Shuttle Breakup in 2003

To some, it may seem like 2002 was yesterday, but when discussing a topic on how business referrals are made in 2010, quoting data from a single, eight year-old study makes me question the relevancy of any of the information provided. Note that the Internet was only eleven years old in 2002. The first Social Media site, Friendster was started in 2002. It wasn’t until 2003, that the more known sites of LinkedIn (May) and MySpace (August) were introduced. Facebook didn’t come on-line until February 2004, YouTube began a year later, and Twitter didn’t start until July 15, 2006.

The world of communication and business have changed dramatically in the past 36 months, let alone the changes over the past eight years. To discuss ‘networking’ from a perspective of the world in 2002 is to be in Denial* of the world of 2010. While ‘more experienced’ business people scoff at “these young people” and their Social Media, the reality is that referrals are being replaced by customer recommendations read off of blogs and other Internet sources. ‘Experienced’ business people can be angry, condescending, and ignorant all they want about the impact of Social Media on business…but it won’t change what has happened. Many people blame government regulation for business failures, but more businesses fail because of outdated business minds and practices than anything other cause and we are neck-deep in 2002 business thinking.

(*See Rotary@105: Grieving Change)

Face-to-face networking is important, but compare the number of face-to-face interactions/connections that a person can make in a day with the number of interactions/connections that can be made through blogs, LinkedIn, Facebook, and Twitter in an hour, and it becomes apparent that dismissing the power of Social Media makes a business person appear uninformed and outdated…sort of like a man who wears shorts, sandals…and black socks. That analogy may not make sense to some people, but then again, those people probably aren’t reading this blog…or any others.

More Articles

  • Riding Reno: The Ladies of Reno
  • America’s Hostile Takeover of Mexico
  • Selling watered-down beer: The best spin campaign in advertising
  • Rotary@105: Grieving change
  • Communication: Repetition of message does not increase awareness
  • Millennium Hotel: Go away, spend your money elsewhere
  • Is it time to fire yourself?
  • Up in the air down in Texas
  • I mow my lawn because…
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • Nevada I-580: An Interstate by any other name
  • How Rotary can..must..will plug into Social Media
  • Physics in 2010: The more we understand, the less we know
  • Nevada’s oldest brewery opens a Reno location
  • Rotary Membership/Public Image Challenge
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Two Barbecues and a Wedding
  • Foul Play: FIFA shows what less regulation offers to business
  • Rotary New Year: Retread or Renaissance?
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Car Dealership Re-Imagines Customer Service
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Riding Reno: The Ladies of McCarran Boulevard

15 Wednesday Sep 2010

Posted by Paul Kiser in About Reno, Branding, Lessons of Life, Passionate People, Public Relations, Random, Recreation, Rotary, Sports, Travel

≈ 3 Comments

Tags

Bicycling, Bike, Bike ride, biking, Blogging, Blogs, exercise, Keira Knightley, Lady Gaga, mountain bike, Nevada, Public Image, Public Relations, Reno, rider, riding, Rotary, Rotary District 5190, routes, Shakira, Sparks, Taylor Swift, Touring, workout

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

This summer I started riding a bike around Reno, Nevada. Because I live close to McCarran Boulevard it is usually the primary feature of my route. McCarran is a four lane artery circling Reno; however, most of the 23-mile ring road has a wide shoulder and is a good option for a rider looking for a workout. Because it makes a circle a rider can complete the entire route, or it can be divided up into four sections that offer different challenges and levels of workout. Solely for my entertainment I have labeled each section with a female star’s name that reminds me of the section.

I should point out that I use a borrowed 15 year-old mountain bike, which creates significantly more resistance than a more contemporary road/touring bike, or even a hybrid or commuter bike…and yes, it is a pansy excuse. For a hardcore rider who loves hills, the terrain of McCarran will hardly seem challenging, but for me (and my borrowed mountain bike), the western sections of the route are more than enough of a cardiovascular workout.

I tend to NASCAR my route, so my description of riding McCarran Boulevard will be a route that is counterclockwise in each section of the circular route. The four sections are bisected by Interstate 80 and Virginia Street.

Shakira's first hill

SHAKIRA
Northwestern McCarran Boulevard

At 3.5 miles, the Shakira section is the shortest of the four McCarran quarters. It starts at North Virginia Street and after a slight downhill offers the second highest continuous elevation gain (175 feet in 1 mile) of the 23 mile route. That seems tame for most experienced riders on narrow tire touring bikes, but on a summer afternoon or evening the climb is into a stiff headwind. Combine the climb and wind with a hot day and a rider can lose a pound or two thanks to Shakira.

The first hill flattens out on top to a slight downhill followed by a second smaller hill with a 80-foot elevation gain that puts the rider at the top of  Shakira section. From here it is all downhill for over a mile to I-80; however, this is a heavily congested area with multiple shopping campuses on both sides of McCarran. While Shakira has nice broad shoulders, she also has a lot of cross traffic in the last mile.

Shakira has great shoulders

Shakira is ideal for a short cardio workout. For a quick ride I typically hit northwest McCarran and then continue into the next section of McCarran to 4th Street and return home on surface streets.

LADY GAGA
Southwestern McCarran Boulevard

This was the first section of McCarran I named…I was listening to a Lady Gaga song during the climb … and the name stuck. It is the longest and has the most challenging terrain of the four sections of McCarran.

From I-80 and west McCarran, Lady Gaga continues to drop in elevation from Shakira past 4th Street and down to the bridge that crosses the Truckee River. Once she lures you in with fun downhill she then begins a 575-foot elevation gain over the next 2.8 miles to the highest point on McCarran (5160 ft.) To add insult to injury, a significant portion of the climb turns the rider to the southwest and into the afternoon headwind. Workout junkies might fall in love with the challenge of Lady Gaga, but for others it might feel like a ‘Bad Romance’ as you are pedaling over a mile up the hill into the wind and round a left curve only to find there is still more hill ahead.

Lady Gaga takes you for a ride

Once at the top you can congratulate yourself because you have conquered the biggest hill in the circuit. The next phase of Lady Gaga is a 600-foot mostly downhill ride for over two miles. The downhill ends at Lake Street and the remainder of the 7.1 mile section is relatively flat as you head east to South Virginia Street; however by reaching the valley floor you also have returned to a high traffic area.

Lady Gaga has great ...uhm,..shoulders too!

The paved shoulder on the Lady Gaga section is excellent for most of the route; however, the division between bike route and car lane is ill-defined in the flat area between Lake and South Virginia Streets.  It is unfortunate that just as the car traffic becomes heavier the bike route designated area on the shoulder disappears.

Taken together, the total 10.6 miles of the Shakira and the Lady Gaga sections offer 1) a great workout, 2) great bike lanes, except as noted and, 3) great views of the Reno Valley (yes I’m aware no one refers to it as the ‘Reno Valley’.) I should note that most riders will pick up considerable speed on the downhills of these ladies and I have experienced strong side gusts on the downhill at the beginning of Lady Gaga. I have never been concerned that I would be pushed out into traffic; however, some caution in gusty winds is advised.

The narrow shoulders of the Keira Knightley section

KEIRA KNIGHTLEY
Southeastern McCarran Boulevard

Having covered the 10.6 miles of the western half of McCarran, one might easily dismiss the Keira Knightley portion of the McCarran experience; however. the 6.0 miles has a unique challenge, just not the kind bike riders normally seek. From South Virginia Street, the traffic is heavy due to the collection of shopping campuses and other commercial activity in area. Initially there is plenty of paved area for riders to avoid close encounters of the automobile kind; however, the paved shoulder keeps shrinking until there is little or no shoulder after you pass Longley Lane.

I would advise that the rider have some type of mirror to track the traffic behind them and, of course, a helmet is necessary in any riding environment. Most of Keira should be considered highly hazardous riding with shoulder conditions that are uncharacteristic of most of McCarran.

The other notable characteristic of the Keira section is its flatness. At Virginia Street the elevation is approximately 4450 feet and it drops over down to about 4400 feet at Longley Lane then stays within 15 feet of that elevation for the remainder of the section.

Like the real Taylor Swift, the final section of McCarran is a tame experience for most

TAYLOR SWIFT
Northeastern McCarran Boulevard

I have named the last section of McCarran, Taylor Swift. It is a 6.3 mile section that has some narrow shoulders at the beginning and a few minor elevation changes in the last half of the section. Overall the Taylor section has about a 250 foot rise but it levels off for the last mile before North Virginia Street. Taylor is a high traffic area for the first mile or so, but once past Prater Way the surrounding area becomes primarily residential. The other area of note is near the I-580 (US 395) and North McCarran interchange. In addition to the activity around the on/off ramps of I-580, there is major commercial activity for almost a mile on either side.

Like the Shakira section, the elevation gain occurs when the rider is facing west, which is the direction the wind comes from in the afternoon and evening. If you start your ride at the beginning of the Shakira section then you might discover that the last few miles on the 23-mile ride will remove any guilt you might have for the nice level ride of the Keira and first half of Taylor sections.

I have done the ride in two hours of ride time, but I would allow for two and half hours. For hardcore riders/racers it is probably an hour and a half ride or less. I like Shakira, Lady Gaga, Keira, and Taylor because they offer fewer intersections than normal city streets and a great riding area for most of the route. If you find yourself in Reno looking for a nice ride with views of the city, you can’t go wrong with the Ladies of McCarran; however, the best views, and the best workout will be with Shakira and Lady Gaga….is that a surprise to anyone?

More Articles

  • Selling watered-down beer: The best spin campaign in advertising
  • Rotary@105: Grieving change
  • Communication: Repetition of message does not increase awareness
  • Millennium Hotel: Go away, spend your money elsewhere
  • Is it time to fire yourself?
  • Up in the air down in Texas
  • I mow my lawn because…
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • Nevada I-580: An Interstate by any other name
  • How Rotary can..must..will plug into Social Media
  • Physics in 2010: The more we understand, the less we know
  • Nevada’s oldest brewery opens a Reno location
  • Rotary Membership/Public Image Challenge
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Two Barbecues and a Wedding
  • Foul Play: FIFA shows what less regulation offers to business
  • Rotary New Year: Retread or Renaissance?
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Car Dealership Re-Imagines Customer Service
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

Nevada I-580: An Interstate by any other name

13 Friday Aug 2010

Posted by Paul Kiser in About Reno, Branding, Communication, History, Lessons of Life, Passionate People, Public Relations, Random, Travel

≈ 5 Comments

Tags

395, Blogging, Blogs, Highway, I-580, I580, Interstate Highways, NDOT, Nevada, Nevada Department of Transportation, Public Image, Public Relations, Publicity, US 395

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

I’ve lived in Reno, Nevada, USA for 15 years and one thing that has confused me is the identity of main north-south freeway through northern Nevada. To most it is known simply as ‘395’ and it is the only north-south freeway between I-5 in California and I-15 in Utah. When I first moved here I sometimes mistakenly called it I-395 because it is a freeway (access only by on or off ramps); however, the ‘395’ is officially ‘US 395’. Recently I learned that the road does have a federal designation, which is Interstate 580 or I-580; however, no where on the freeway can you find signage for I-580. Why?

For decades Nevada Department of Transportation (NDOT) has been working to upgrade US 395 into a north-south freeway from Hallelujah Junction north of Reno (in California) through the communities of Reno and Carson City with the ultimate plan to continue it south of Carson City. The Federal designation for this upgrade has been Interstate 580 or I-580. According to one source, at one point in the 1980’s signage was put on the section of I-580 in Reno; however, for unknown reasons it was removed. Thus, Reno has an Interstate that is not identified as such, and is still known by an identifier associated with highways.

Signage for I-580 doesn't exist

One thing I have learned in living in Reno is that there is a strong sentiment among ‘natives’ to hang on to the past, and an even stronger dislike for the Federal government. My best guess is that there is reluctance of renaming the freeway by its correct designation for fear of upsetting the natives. I know at least a dozen people who would say something to the effect of, “I don’t care what they say, 395 is 395, and you can’t make me call it anything different!”

I actually don’t care what designation it is given, but it is an Interstate and I’m interested in how long it will take before it is referred to by its correct identifier. Rumor has it that once the link between south Reno and Washoe Valley is complete the I-580 designation will be finally given to the Interstate, but I’m not holding my breath. Nevada schools are consistently the worst in the nation, so learning new things is not a popular sport in this State.

I guess I shouldn’t be surprised by confusion over I-580. Nevada has a long history of avoiding reality. Just try using the correct pronunciation of Nevada (Ne-va-da) and you will have every native acting like they invented the Spanish language and tell you it is pronounced Ne-vad-duh.

That pretty much says it all.

More Articles

  • How Rotary can..must..will plug into Social Media
  • Physics in 2010: The more we understand, the less we know
  • Nevada’s oldest brewery opens a Reno location
  • Rotary Membership/Public Image Challenge
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Two Barbecues and a Wedding
  • Foul Play: FIFA shows what less regulation offers to business
  • Rotary New Year: Retread or Renaissance?
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Car Dealership Re-Imagines Customer Service
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Nevada’s oldest brewpub opens new Reno brewery

25 Sunday Jul 2010

Posted by Paul Kiser in About Reno, Branding, Business, Customer Relations, Information Technology, Passionate People, Public Relations, Rotary, Social Interactive Media (SIM), Social Media Relations

≈ 3 Comments

Tags

Beer, Blogging, Blogs, Brewery, Brewing, Brewpub, Craft Beer, Customer Loyalty, Employment, Food, Grain, Great Basin, Hops, Management Practices, Micorbrewery, Nevada, New Business World, Public Image, Public Relations, Publicity, Restaurant, Rotarians, Rotary, Rotary Club, Rotary District 5190, Specialty Beer, The Great Basin Brewing Company, Value-added

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

No one could legally brew beer in Nevada until the early 1990’s. That was changed, in part, by the efforts of Tom and Bonda Young and a few other brewing entrepreneurs who worked to change antiquated State laws. Once the law was changed Tom and a business partner established the first brew pub in northern Nevada, the Great Basin Brewing Company in 1993. Today, Great Basin Brewing is the oldest brewpub in Nevada and this week it will open a new top shelf brewery/restaurant in Reno.

Great Basin Brewery might have started out in Reno, except that the law that allowed brewpubs to operate in Nevada initially required the location to be in an area designated as a redevelopment zone and Sparks stepped forward to welcome the venture in the Victorian Avenue redevelopment plan. For 17 years it has been a significant part of downtown Sparks.

South side of the New Great Basin Brewing Company in Reno, NV, USA

Brewpubs are no longer restricted to redevelopment zones and last November Tom and Bonda took the leap to expand by remodeling a former Mexican chain restaurant into a showcase brewery serving some of Nevada’s most honored craft (specialty) beers. The new Reno location will significantly increase the production of the local brewpub that already is among the top 35 among over 1600 in the United States. The Sparks location can currently produce 7 barrels of beer at a time, but the new brewery will increase the combined production to 32 barrels.

Eli and Ryan working the brewing room

In addition to increased beer production, the new Reno Great Basin Brewery location will serve the same menu as its Sparks sister facility with the addition of hot baked pizza from their new brick pizza oven. The expansion of Nevada’s home-grown brewery has also created new jobs with the increased staff, along with the construction workers involved in the remodel. Tom also worked with local suppliers as demonstrated by using a local carpenter to build all the table tops in the facility.

Several members of the brewery staff have taken on significant responsibilities during the remodel and ramp up phases of the project including Jazz Aldrich, Eli Brightburg-Smith, Paul Ganzer, Dave Miller, Ryan Quinlan, and Dondo. This week has been spent taking the final step to make the new facility’s restaurant operational for the public opening on Monday (July 26).

Signs show which craft beers are currently on tap.

While watching beer brew can be as exciting as watching grass grow, it is intriguing to be able to see the large stainless steel containers that ferment grain products into a wide variety of craft beers that have landed the most awards of any Nevada brewpub. The new facility includes a silo on the southwest side of the building for the grain used by the brewery, which is a reminder that this is a real brewery with a brewpub and restaurant, and not just a restaurant that has a small brewery function to qualify as a brewpub.

I’m a big fan of the Young’s and the Great Basin Brewing Company. Tom Young has been a long-time member of the Rotary Club of Sparks and has donated many kegs of beer at cost or less for many fundraisers in the Reno/Sparks area. He and Bonda have also hosted Rotary Youth Exchange students and been active participants in club activities. It is exciting to see local business people who have given back so much to the community expand their operations and bring a quality brewery into Reno proper. If you have a chance to stop by this week I highly recommend stopping in to see the facility and have a beer..or two. Cheers!

(The Great Basin website)

More Articles

  • Rotary Membership/Public Image Challenge
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Two Barbecues and a Wedding
  • Foul Play: FIFA shows what less regulation offers to business
  • Rotary New Year: Retread or Renaissance?
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Car Dealership Re-Imagines Customer Service
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Rotary@105: A Young Professional’s Networking Club?

13 Sunday Jun 2010

Posted by Paul Kiser in Branding, Customer Relations, Membership Recruitment, Membership Retention, Passionate People, Public Relations, Rotary, Rotary@105

≈ 20 Comments

Tags

Blogs, History of Rotary, Management Practices, Membership Recruitment, Membership Retention, Nevada, New Business World, New Members, Paul Harris, Public Image, Public Relations, Publicity, Rotarians, Rotary, Rotary Club, Rotary District 5190, Rotary International, Rotary policies, Young Professionals

by Paul Kiser [Twitter: ] [Facebook] [LinkedIn] [Skype: kiserrotary or 775.624.5679]

Paul Kiser - Public Relations Chair Rotary District 5190

When Rotary was formed in 1905, Paul Harris was 36. The other three original members were 34, 40, 42. I note there ages because it is important to remember that our organization was started by young professionals, not ‘seasoned’ executives. It was a true business networking club, not a just a social club. The original concept of Rotary was to create business opportunities with other ethical business people. If it were meant to be a just another social club they wouldn’t have required the Club Statistician to track business transactions between club members. A practice that was continued until 1911.

Nor was the concept of community service in the original club’s concept. It would be 1906 before a new member would join with the intent of adding community service to the function of Rotary. While the spirit of voluntarism is a critical part of every modern club, that wasn’t why Rotary was founded.

Click here for more about the origin of community service in Rotary

Would she qualify as a Rotarian in your club?

Rotary was truly a young professionals networking club at its inception; however, today’s Rotary club is a foreign environment to most business people under 45. In discussions with several young professionals I have gained insight on why Rotary tends to repel those that it should attract. Interestingly, in discussions with Rotarians I have found we often have no clue as to how young professionals perceive Rotary, and in fact, I have found that some Rotarians have a bias against youth.

It’s Their Fault
I have heard several Rotarians comment that even when they induct a young professional, the new members often don’t stay with the club. This attrition is usually blamed on the former member’s attitude or other personal failings. Many clubs will not accept that they have any responsibility for what they could have done better to retain him or her. In one case a very prominent local Rotarian was advising clubs to ignore anyone under 40 as a potential member. His reasoning was that, “They have kids and they’re not in a place in their career to be a good Rotarian.” That was a great attitude…for keeping Rotary an old person’s organization.

Lack of Respect and Bad Public Image
Some Rotarians may think that they have no bias toward young professionals, but actions speak louder than words. I have even found myself sitting at a table with a young professional and I instantly associate them with my adult children and began talking about my twenty-something daughters, rather than discussing business topics. It is a bias and it is disrespectful to equate a young professional with our adult children. It also creates a public image that we are an old person’s social club, not a business professionals club for all ages.

I have also sat in Rotary clubs where the youngest members are joked about solely because they are young. It makes for entertainment for the older members and may seem like it’s all in good fun, but emphasizing the age difference just makes us look older and any young professional attending for the first time may have a clear impression that this is not an environment of mutual respect for them. Some members further cement a club’s public image by telling political, religious, or gender jokes that would not be acceptable in any public environment, but are tolerated in the Rotary club.

Reno New Generations Rotary Club Pre-Charter BBQ

The Solution – Segregation?
In Reno, Nevada, USA there is a new type of Rotary club that consists mostly of young professionals under 45 years old. It was modeled of the Rotary Club of La Jolla New Generations. It is not a Rotaract club, but a full-fledged Rotary club that meets in the early evening. Drinks are available and meals can be ordered, but most members do not eat. I have attended this club several times and most of what I have learned about the way we treat young professionals has been through my discussions with the members of this club. They are all stellar Rotarians who, in six months, have dived in to many community service projects. They are also business professionals, some in significant positions in their organizations. What they don’t experience in the club is treatment as adult children, or made to feel that they are too young to be serious business people.

Rotary has stood at 1.2 million members for seven years. If we are to meet the challenges of today and tomorrow we need to have a growing organization, not a stagnant one. The question is whether existing Rotary clubs are willing to tap into the millions of young professionals who seek to network with other business people. To do this clubs must address any potential age bias and become more aware of member behavior and how it might negatively impact a club’s public image. The alternative is to segregate young professionals in their own clubs and let the existing clubs eventually die out through attrition. It seems obvious that the former is the best solution, but it first will require existing members to accept individual responsibility for creating the club’s public image and that they must promote a positive impression that does not offend the best source of new members, the under-45 business professional.

We all have a responsibility to ensure the future of Rotary as a strong, viable, and relevant organization and to do that we only need to remember what we owe to Paul Harris and the other three young professionals that founded our organization…a duty to keep our clubs a place of honor and respect for all professionals..old and young.

More blogs

  • One Rotary Center: A home for 1.2 million members
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Car Dealership Re-Imagines Customer Service
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

War Declared on Social Media: Desperate Acts of Traditional Media

02 Wednesday Jun 2010

Posted by Paul Kiser in 2020 Enterprise Technologies, About Reno, Branding, Communication, Customer Service, Information Technology, Internet, Management Practices, Public Relations, SEO, Social Interactive Media (SIM), Social Media Relations, Website

≈ 1 Comment

Tags

Bloggers, Blogging, Blogs, copyright infringement, Elmer, Facebook, Freedom of Speech, journalism, journalists, Las Vegas Review-Journal, Las Vegas Sun, LinkedIn, Management Practices, Nevada, New Business World, Newspapers, Public Image, Public Relations, Publicity, Reno Gazette-Journal, reporters, Rotary, Sherman Frederick, Social Media, Stephens Media Group, The Old Conservative Times, traditional media, Twitter

by Paul Kiser

Paul Kiser - CEO 2020 Enterprise Technologies

(NOTE USE AND REPRINT INFORMATION BELOW)

For the most part, the people in the traditional media (newspapers, magazines, TV, etc.)  have seen the tidal wave of Social Media coming for years. They have typically adopted an if-you-can’t-beat-them-join-them strategy. The editors of our local paper have pushed their reporters (from here forward I’ll refer to them as journalists) to use Twitter and to blog in order to keep pace with the millions of reporters online that inform the world of everything from the cute thing their toddler did this week to the world event that everyone will be talking about in tomorrow’s newspaper.

Social Media has given voice to everyone and now journalists are but one voice among many, which is a problem if your living comes from your ability to be paid to have people read your stuff. In the days before blogs and Twitter, publishers and editors had the ability to control who could be heard and who could be silenced, but Social Media took away all their power and at least one publisher is mad as hell and he’s not going to take it anymore. He has declared war! He is going to sue!

The rationale for the suit is legitimate. A certain publisher (let’s call him, Elmer) at a certain Nevada newspaper (let’s call it The Old Conservative Times) has called out the demons (let’s call them lawyers…on second thought, let’s stick with demons) and is going after any website that uses copyrighted material of the The Old Conservative Times. What’s more, Elmer wants everyone else in the traditional media to get on the bandwagon with him.

I agree that anyone who steals an article from another website without crediting or revealing their original source of information is wrong.  If possible, they should also link back to the original source. That’s the way Social Media works. We share information and let our friends, followers, readers know from where we got the information and, in turn, help publicize their work. Journalists, for the most part are professionals, and to steal their work and claim it as your own is unethical.

But that is not what this issue is really about for Elmer and the methods being used by The Old Conservative Times demonstrate that this is not an act of preserving the work of professional journalists. Elmer and his demons have decided to sue first and ask questions…never. Rather than contacting the offender and telling them to remove the copyrighted information, Elmer and his demons are going for the throat and filing suit with the intention of stealing the domain rights of the organization. That’s right, Elmer is using the nuclear option. No warning, just show up in court and turn over everything to Elmer. Freedom of Speech be damned, Elmer is here to tell us what we should think!

I should note that according to Elmer’s blogs he is a conservative. He hates President Barrack Obama and he takes any opportunity to spin a situation to cast a negative light on our President, or Democrats, or the elected government of the greatest nation in the history of the world. It seems about every third blog is pounding home the conservative dribble that proposes hate for our government, hate for our elected leaders, hate for the citizens of Mexico, ….you get the picture.

So Elmer is lashing out at Social Media, which is composed of people who want to be informed, but not by just those who hate, but those who can love, and everyone in between. Elmer wants traditional media to regain control of people’s hearts and minds and this Social Media thing is not acceptable! So Elmer and his demons are not seeking to correct the issue of copyright infringement, which could be done with a phone call or an email, they want to take away the voices of the Social Media, one domain at a time. Elmer also wants all his publishing friends to join him as he strikes a blow against freedom of speech for all and raises a flag on the land of the uninformed.

Hey Elmer, let me know how that works out for you…but don’t quote me, or I’ll sue you.

(Any use or reprint of part or all of this article is expressly ALLOWED for anyone,-except The Las Vegas Review-Journal, its staff, Stephens Media Group, or any affiliates, or any conservative-based organization that has made derogatory remarks about President Barack Obama, Senator Harry Reid, or Speaker Nancy Pelosi,-providing credit is given to Paul Kiser and, if possible, a link to this web address is included with the appearance.)

More blogs

  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Car Dealership Re-Imagines Customer Service
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

America’s Hostile Takeover of Mexico

12 Wednesday May 2010

Posted by Paul Kiser in About Reno, History, Lessons of Life, Random, Rotary, US History

≈ 37 Comments

Tags

Alta California, Arizona, Blogs, California, Colorado, Hispanic, Illegal Immigrants, Immigration, Mexican Cession, Mexican Immigrants, Mexican-American War, Mexico, Nevada, New Mexico, Nuevo Mexico, Texas, US/Mexican Border, Utah

by Paul Kiser
USA PDT  [Twitter: ] [Facebook] [LinkedIn] [Skype:kiserrotary or 775.624.5679]

Paul Kiser

Arizona recently passed a law directed at people of Mexican descent in an effort to rid the State of ‘non-Americans’. For many Americans this topic is centered on claims of how ‘illegal’ immigrants are responsible for stealing jobs, increasing crime, and threatening to destroy almost every aspect ‘American’ life. If you want to find the person who has a raw nerve about the issue of Mexican immigrants (legal or illegal) one only has to say, “Press one for English” and that person will launch into a tirade about illegal immigrants and how they have destroyed ‘our’ country.

It is easy to forget that less than 165 years ago the United States of America “obtained” 55% of Mexico’s territory at gunpoint. The Mexican-American War was not a war as much as it was a mugging.  It is now recognized that most of the rationale for the declaration of war by the United States on Mexico had little to do with defending US citizens or property and a lot to do with our designs on seizing northern Mexico.  We had offered to buy much of the land prior to the war and Mexico rejected it, but after the war we paid fifty cents on the dollar.

Mexico 1847

There is a reason why the northern borders of California, Nevada, and Utah fall on the same latitude of 42 degrees North.  It is because that was the northern border of Mexico after they won independence from Spain.  Until 1847 the sovereign country of Mexico owned the land that is currently claimed by the States of California, Nevada, Utah, southwestern Wyoming, western and southern Colorado, southwestern Kansas, the pan handle of Oklahoma, Texas, New Mexico, and Arizona. Before the US takeover, northern Mexico consisted of Alta California, Nuevo Mexico, and Tejas. Many of the names of the geographic features, such as the Colorado River, retain the Mexican name still today.

How We Took Northern Mexico
After Mexico won its independence from Spain it allowed settlers to immigrate into their country, providing they agreed to become Catholics and abide by Mexican law and policies. In what is now Texas, the Americans moved into Mexico and then objected to the laws that outlawed slavery, restrictions on what crops could be grown, and becoming Catholics. Eventually the Americans declared their independence from Mexico in 1836 and a minor war ensued.

Mexico had few resources with which to fight the white illegal immigrants and restore Mexican law. After a few minor defeats the Mexican government stopped sending their army to battle with the trespassers; however, they never relinquished the land to the Texans.  The white illegal immigrants then claimed to be an independent country known as the Republic of Texas. Knowing that Mexico would eventually gather enough resources to reclaim the land, the immigrants then petitioned the United States for statehood and protection of the US Army. In 1845 the United States accepted Texas’ petition to become a State and sent troops to secure the territory.

US States that occupy Mexican land (in white...ironically)

Mexico objected to the occupation of Texas or ‘Tejas’ with U.S. troops and in 1846 attacked Fort Texas. In response the U.S. Congress, under a doctrine of ‘Manifest Destiny’ (i.e.; the United States was destined to control the land from the Pacific to the Atlantic) declared war on Mexico with the intent of not only securing the Texas territory, but California as well. Meeting little resistance the United States occupied northern Mexico, including California by January of 1847 and by September had captured Mexico City.

The United States then dictated the terms of Mexico’s surrender with the Treaty of Guadalupe Hidalgo. The treaty forced Mexico to ‘sell’ most it’s country to the United States for $15 million, half of what had been offered before the war.

As we consider the issue of immigration ‘reform’, it would be helpful to remember that it was the United States that aggressively took the land from Mexico in the first place and that ‘Manifest Destiny’ was a disguise for the conquest of northern Mexico.

More Articles

  • Selling watered-down beer: The best spin campaign in advertising
  • Rotary@105: Grieving change
  • Communication: Repetition of message does not increase awareness
  • Millennium Hotel: Go away, spend your money elsewhere
  • Is it time to fire yourself?
  • Up in the air down in Texas
  • I mow my lawn because…
  • Rogue Flight Attendant shows his arrogance, Airlines dislike for the customer
  • Nevada I-580: An Interstate by any other name
  • How Rotary can..must..will plug into Social Media
  • Physics in 2010: The more we understand, the less we know
  • Nevada’s oldest brewery opens a Reno location
  • Rotary Membership/Public Image Challenge
  • 2Q 2010 Social Media Tools: Facebook/Twitter sail on, LinkedIn/MySpace don’t
  • Epic Fail: PR ‘Experts’ don’t get Twitter
  • King of Anything: Social Media vs Traditional Media
  • Rotary PR: Disrespecting the Club President is a PR/Membership issue
  • WiFi on Southwest Airlines: Is it ‘Shovel Ready’?
  • Starbucks makes a smart move: Free WiFi
  • Two Barbecues and a Wedding
  • Foul Play: FIFA shows what less regulation offers to business
  • Rotary New Year: Retread or Renaissance?
  • The Shock of the McChrystal Story: The story is over before the article is published
  • Tony Hayward: The very model of a modern Major General
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Car Dealership Re-Imagines Customer Service
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Dissatisfiers: Why John Quit
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?
  • Rotary@105:  April 24th – Donald M. Carter Day
  • Rotary@105:  What kind of animal is Rotary International?
  • Rotary:  The Man in the Yellow Hat as the Ideal Club President?
  • Rotary@105:  Our 1st Rotary Club Dropout
  • Rotary Public Relations and Membership: Eight Steps to a Team Win
  • Rotary: All Public Relations is Local
  • Best Practices:  Become a Target!

How Social Interactive Media Could Transform Higher Education

06 Thursday May 2010

Posted by Paul Kiser in College, Consulting, Customer Relations, Customer Service, Higher Education, Independent Studies, Information Technology, Management Practices, parenting, Public Relations, Re-Imagine!, Rotary, Social Interactive Media (SIM), Social Media Relations, Tom Peters, Universities

≈ 1 Comment

Tags

Blogging, Blogs, Facebook, LinkedIn, Nevada, New Business World, Re-Imagine!, Rotary, Social Media, Social Networking, Tom Peters, Twitter, Value-added

by Paul Kiser

Mom!

A Future Phone Conversation Between Mom and her Son
Mom! I just got a flash from Dr. Ramjan..HE ACCEPTED ME!!!!…Yes!…I start his program right away….for crepe’s sake Mom, it’s not like when you went to college. I don’t have to go sit in a classroom and listen to some no-name drone on about stuff nobody cares about!….No, I’m not slamming your education, but honestly Mom why did you put up with it? Going to classes, paying for parking, student fees, and being told what professors you had to learn from, etc., etc….

Paul Kiser - CEO 2020 Enterprise Technologies

Tomorrow’s College to Be Professor Based, Not University Based?
Brick and mortar universities have created elaborate rules and policies (and fees) that tell a student what classes they must complete (some required, a few elective) to obtain a degree. Many of the classes will have facts based on outdated research that must be memorized for tests. In the end the student has a degree that includes course work that had little to do with what is going in today’s working world, but was forced on him or her by a system of Higher Education that is designed for the education of a group, not of an individual.

Social Interactive Media (SIM) tools create new options for Higher Education that could overcome many of the shortcomings of the current University environment. Here are a few issues with the status quo and how Social Interactive Media offers solutions to these issues:

Less Education at a Higher Cost – Universities are slashing budgets as they are being given less money with which to operate.  This means larger classes, fewer professors, and older facilities and equipment.

SIM Solution: Eliminate the major costs of massive campuses and administrative overhead using Social Media as a student’s access to the professor. The classroom can be anywhere in the world, including in the field or in the student’s home. This is not a new idea and the use of the Internet for teaching is becoming widely accepted.

Lack of Choice – In the University environment the student has little say in what classes they will take and even less choice in the professor. The professor might be a graduate student with little or no teaching experience, or a tenured professor that has years of teaching experience, but has not performed any research in his or her field for a decade or more.

SIM Solution – Allow the student to choose the seminars and the instructors based on the information and reputation of the professors through blogs and references online. This may create a new classification of the Education Coach who advises and recommends professors and course work. Perhaps Education Coaches will be individually accredited and specialize in certain fields, or perhaps they will be accredited to help a student define a general studies (liberal arts) type program.

Inflexible Scheduling – University classes are based on the concept of group teaching, which requires all students conform their lives to the schedule determined by administrators.

SIM Solution – Individualized studies where the professor works with the student schedules programs that are mutually beneficial.

For decades there have been versions of independent study programs and in the past decade, many legitimate Internet-based colleges programs; however, the negatives of the existing University environment, exacerbated by funding shortfalls open the door to Re-Imagining higher education as a Student/Professor centered system that is relevant, rather than an administrator/bureaucratic centered system that is insensitive to the individual.

More articles

  • Tony Hayward: The very model of a modern Major General
  • Rotary@105: A young professionals networking club?
  • One Rotary Center: A home for 1.2 million members
  • War Declared on Social Media: Desperate Acts of Traditional Media
  • Pay It Middle: The Balance between Too Much and Too Little Compensation
  • Mega Executive Pay Leads to Poor Performance
  • Relationships and Thin-Slicing: Why the other person knows what you’re really thinking
  • Browser Wars: Internet Explorer losing, Google Chrome gaining ground
  • Rotary@105:  What BP Could Learn from the 1914 Rotary Code of Ethics
  • Twitter is the Thunderstorm of World Thought
  • Signs of the Times
  • Rotary Magazine Dilemma Reveals the Impact of Social Media
  • How Social Interactive Media Could Transform Higher Education
  • How to Become a Zen Master of Social Media
  • Car Dealership Re-Imagines Customer Service
  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

Car Dealership Re-Imagines Customer Service

30 Friday Apr 2010

Posted by Paul Kiser in Branding, Lessons of Life, Management Practices, Passionate People, Public Relations, Random, Re-Imagine!, Rotary, Tom Peters

≈ 3 Comments

Tags

Auto, Auto Dealerships, Camry, Car, Car Dealerships, Carson City, Carson City Toyota, Nevada, New Business World, Public Image, Public Relations, Re-Imagine!, Recall, Rotary, Starbucks, Tom Peters, Toyota, Value-added

by Paul Kiser

Car Dealerships: A Scorpion on the Fox’s Back

The world revolves around certain truths and we hold these truths to be self-evident. One absolute truth is that interactions with a car dealership will leave the customer feeling soiled, dirty…robbed. It’s bad enough to buy a car from a dealership, but then to have to go back for regular servicing is rubbing metal shavings in the wound.  Bad customer service at a car dealership is a fact, like the sun rising in the morning, or traffic lights always being red when you’re late for a critical appointment.

Paul Kiser - CEO of Enterprise Technologies, inc.

Last year we bought a car and admittedly the experience was not what I expected.  I attributed the unusually positive experience to the fact that we had our loan pre-approved through USAA and to already completing an Internet search for the car we wanted.  The dealership we finally did business with was located in Carson City, Nevada and they were willing to close the deal over the phone (and fax)…with no haggling. I gave them the results of my search through USAA and they found a car with most of the features, gave me a price that was close to what I expected and we were done. It was a freak situation.

However, regular servicing on the car would still force us to go back to the dealership, so despite our positive experience, I set my expectations appropriately low for return visits. I should note that our car is a Toyota Camry and yes, part of the service I had done this week was the accelerator assembly recall work.  I didn’t get upset about the recall. Cars are incredibly sophisticated systems and I’m amazed that we don’t have more problems.  I know other people are outraged, but honestly, if this had been a problem with GM cars we would have all said, “GM cars still suck.” But because is was Toyota, we all had higher expectations.

I am confident that our Camry is a quality product, but experience has trained me to expect the dealerships to behave like the scorpion who stings the fox.  The story is about a scorpion hitching a ride on the fox so that both of them can cross a river, but partway across the scorpion stings the fox, dooming both of them. In one version of the story, when the fox asks why the scorpion stung him he answers that it is in his nature. Likewise, bad customer service is in a car dealership’s nature.

Carson City Toyota: Do They Not Understand?  Their Supposed to be Bad!

On Monday I called to make an appointment. They asked me when I wanted to bring it in.  “Thursday,” I said, expecting a response that this week was booked, maybe next week.  Instead he responded, “What time do you want to bring it in?” This guy had to be new, because he didn’t understand how the game works in the auto service world.  He apparently didn’t know that the customer doesn’t schedule the appointment time.  The dealership always schedules the time and they always manage to find the most inconvenient time of the day to drop the car off. But I wasn’t going to tell him his job so I said, “10 AM?”  He said, “That will work fine.”  Now I knew this guy was not only new, this was probably his first day.

My plan was to go in and drop off the car and go to a Starbucks for the rest of the day.  They said it would take three to four hours, which is car dealership speak for six to eight hours. I hoped to drop it off and get out of there as quickly as possible. Most car dealerships can be scary places and the Service Waiting Area is usually a modified storage room with an old TV that is tuned to Fox News or a Soap Opera.

Carson City Toyota just prior to opening the new location.

I knew that Carson City Toyota had just moved into a new facility and I expected to be a new version of the same old thing.

My first shock was that instead of parking the car outside and turning over the keys to some overworked and poorly paid clerk at a counter, this dealership has a huge, fully enclosed car drop off area.  I pulled my car inside and the service person immediately met me, introduced himself (Greg), asked all the questions, looked over the car, and then took me to his office to enter in all the information needed to pass to the service staff.  I decided that he must be the new guy I talked to on the phone because he was entirely too attentive and efficient for a seasoned car service professional. He confirmed it would be three to four hours for all the work to be done.

I told him I was going to walk to the nearby Starbucks and he said that would be fine, or if I needed a shuttle somewhere he could have me dropped off.  He showed me how to go through the new building to get to the front but as he walked me into the heart of the dealership we came to the ‘Waiting Area’.

A Waiting Area for VIP’s…the Customer?

I looked over the room and thought, “Mother of God!”   This was not what a Waiting Area in a car dealership is supposed to be!  The waiting area was the size of two or three Starbucks. There was a floor to ceiling stone wall with a fireplace and a large flat screen TV.  In front of the wall were 12 or so sofa-type chairs with a desk-like arm on the side, all facing the fireplace/TV wall. To one side was a cafeteria-style refreshment area with a variety of coffee/tea offerings and free small pastries. I was impressed!

I walked through this beautiful tiled lounge area only to discover that I had only observed half of the waiting area.  On the other side was the mirror image with another 12 or so sofa-type chairs.  The only difference was that instead of a refreshment station along the wall they had installed a laptop computer counter with power outlets and bar stools. They even had free WiFi!

Carson City Toyota is a car dealership that obviously values their customers and treats the customer with kindness! What is wrong with them!

I was committed to my Starbucks Chai Tea, so I walked the block to the store and settled into my normal routine.  At three hours on-the-dot Greg called and said, “I’m sorry Mr. Kiser, but they do not have the car ready yet.” Yep, he’s new.  Rule No. 1 in the world of auto service is that you don’t keep the customer informed because if you do it once, the customer will expect it all the time. I told Greg that I was settled in and it was not a problem. He told me he would call me when it was ready.

A little over an hour later Greg called me again and said that the car was almost ready. I wrapped up what I was doing and walked back to the dealership. When I got there I learned that my car was being washed…at no charge. I settled the bill and a few minutes later my car was ready for me…parked as close as possible without driving it into the waiting area.

It’s been 24 hours and I’m in still in awe.  One thing I know is that the experience we had last year when we bought the car was not a fluke. Customer Service is not an accident at Carson City Toyota.

For decades Tom Peters has been preaching about things like ‘taking care of the customer’, ‘creating a new paradigm’, and rising above the customer’s expectations.  Peters wrote the book on Re-Imagining the business.  It appears to me that Carson City Toyota has read the book and is writing their own chapter.

(This blog was not paid for, nor solicited, nor approved by Carson City Toyota.)

More blogs

  • Death of All Salesmen!
  • Aristotle’s General Rules on Social Media
  • Social Media:  What is it and Why Should You Care?
  • Social Media 2020:  Keep it Personal
  • Social Media 2020:  Who Shouldn’t Be Teaching Social Media
  • Social Media 2020:  Public Relations 2001 vs Social Media Relations 2010
  • Social Media 2020: Who Moved My Public Relations?
  • Publishing Industry to End 2012
  • Who uses Facebook, Twitter, MySpace & LinkedIn?
  • Fear of Public Relations
  • Facebook, Twitter, LinkedIn…Oh My!
  • Does Anybody Really Understand PR?

← Older posts
Newer posts →

Other Pages of This Blog

  • About Paul Kiser
  • Common Core: Are You a Good Switch or a Bad Switch?
  • Familius Interruptus: Lessons of a DNA Shocker
  • Moffat County, Colorado: The Story of Two Families
  • Rules on Comments
  • Six Things The United States Must Do
  • Why We Are Here: A 65-Year Historical Perspective of the United States

Paul’s Recent Blogs

  • Dysfunctional Social Identity & Its Impact on Society
  • Road Less Traveled: How Craig, CO Was Orphaned
  • GOP Political Syndicate Seizes CO School District
  • DNA Shock +5 Years: What I Know & Lessons Learned
  • Solstices and Sunshine In North America
  • Blindsided: End of U.S. Solar Observation Capabilities?
  • Inspiration4: A Waste of Space Exploration

Paul Kiser’s Tweets

Tweets by PaulKiser

What’s Up

March 2026
S M T W T F S
1234567
891011121314
15161718192021
22232425262728
293031  
« Jun    

Follow Blog via Email

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 688 other subscribers

Create a website or blog at WordPress.com

 

Loading Comments...