3rd From Sol

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Category Archives: Communication

PR Fail: What United Airlines Should Have Done

28 Tuesday Mar 2017

Posted by Paul Kiser in Aging, Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Employee Retention, Ethics, Generational, Honor, Human Resources, Internet, Management Practices, parenting, Politics, Pride, Public Image, Public Relations, Respect, Social Interactive Media (SIM), Social Media Relations, Travel, Women

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buddy pass, buddy passes, children, dress code, fashion, gate agent, girls, HR, leggings, non-rev, non-revenue, policies, tickets, UAL, United Airlines

United PR:  At least we don’t shove the children out at 35,000 feet!

Sunday morning United Airlines once again proved that they have some of the worst public relations people in the business, which is likely a reflection of their top management.

The Situation
Two young girls, ages estimated to be around ten to eleven years old, were prevented boarding a United Airlines flight from Denver to Minneapolis with their family. These were children, not adults, nor young adults. According to United Airlines, they were flying on what is known in the industry as a “Buddy Pass,” which is a relatively free (taxes have to be paid) ticket that is one of the benefits of airline employees.

The girls were wearing leggings, which again, according to United Airlines, is in violation of the dress code of people flying on a Buddy Pass. The gate agent apparently approached the family and told them the girls could not board the plane wearing leggings.

It is important to note that two of the girls did not have any other clothing options at the gate, and the family apparently checked bags with the girl’s clothing in them at the main ticketing, where a United representative had to weigh the bags, check the tickets, and confirm the identifications of each of the passengers. Despite this close contact with the passengers, the ticket agent did NOT prevent the children, nor the rest of the family from heading to the gate.

The gate agent that confronted the family was involved in a “tense” discussion of the dress code issue in front of other passengers. At one point the gate agent bragged, “I don’t make the rules, I just enforce them.”

This became a major public relations issue because passengers in the area were witness to the scene and a passenger from another gate investigated the situation and reported it on Twitter. The gate agent’s handling of the situation was overt enough to cause another family, not involved in the incident, to have their daughter put on a dress over her leggings.

United later reported that the girls later changed and boarded another flight.

What United Should Have Done
It boggles the mind as to the many public relation fails occurred by United staff, but here is what the public relations people should have said and done:

On Sunday, March 26, a family was boarding one of our flights on a special ticket that includes a dress code requirement for the passenger. One of our gate agents determined that the children were not dressed according to that policy, and the family was not allowed to board the flight.

While the gate agent technically followed our policy, we regret that this situation became a public scene. We also regret that our staff did not remind the family of that policy when they checked their bags at the main ticket counter, when the children would have been able to obtain appropriate clothing before their bags were checked.

Our policy is meant to encourage a professional appearance of those passengers who are flying as a benefit of being employed, or being a family member of one of our employees. When this involves children, we attempt to be sensitive to the difference in the typical appropriate dress for their age.

We regret to the manner in how this situation was handled and apologize to the family involved and to the passengers who were witness to this situation at the gate. We are reviewing our policies and how those policies are enforced.

The United Blood Bath
Rather than apologizing, United decided that it would work to sway public opinion against the traveling family and humiliate them further. Their announcement in response to the situation put all the blame on the children and their family and implied that the gate agent who created the scene was the hero.

It is a Trump-like strategy that is based on never admitting failure, even when the failure is obvious. It did produce a wave of approval by people who enjoy watching someone being crushed by a more powerful and insensitive force.

However, this type of strategy builds mistrust of an organization and clearly demonstrates United’s lack of empathy for its passengers, paying or not. It also demonstrates the lack of humanity by a corporation that doesn’t understand the deferred cost of bad public relations, and proves that United doesn’t know the quality of mercy.

The Self Destruction of the Caucasian Race

16 Thursday Mar 2017

Posted by Paul Kiser in Aging, Communication, Crime, Ethics, genealogy, Generational, Government, Health, Higher Education, History, Lessons of Life, Politics, Public Image, Public Relations, racism, Religion, Respect, Taxes, US History

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Caucasian, DNA, DNA testing, Donald Trump, Immigration, KKK, Mike Pence, race, racism, racists, Republicans, Trump, white culture

My DNA analysis from Ancestry.com

Ninety-eight percent (98%) of my DNA comes from Europe. While the term ‘Caucasian‘ refers to a race from a larger region than just Europe, I am about as Caucasian as one can be on this planet.Caucasians have done many great things. Our history is rich with progressive development of our society. In a relatively short period, my race has moved from tribal societies to rich urban cities where many people from other regions of the world come to live and work.

KKK Then

While my race does not dominate the world in art, literature, philosophy, mathematics, or science, we have made major contributions in all these areas.

But now, I am embarrassed by the people of my race. My culture was the key to electing a President and a political party that is overtly trying to erase centuries of advancements in society, like fair working conditions and fair wages, and healthcare is for everyone.

KKK Now

My culture has traditionally led the way in limiting the corruption and greed that is inherent in business. My culture has often avoided the mistakes of other countries where governments fail to regulate and control unethical business practices of private corporations.

 

Today, my culture is ready to sacrifice this planet for our children and our children’s children so that energy companies can employ a handful of rural people. And each one of those jobs hand down less to each subsequent generation.

Caucasians proud of their stupidity

There is a price that my culture will have to pay for their stupidity. We could be embracing people from all cultures and solving all the world’s problems together. Instead, my culture is tearing apart families of other races and throwing them out of the country. Building walls and cancelling the economic treaties that have brought new prosperity and virtually ended wars.

This is not amusing or smart. My culture will pay a price. Yes, the smallest minds of my culture have won the day in the belief that they are invincible, but they are digging a hole in which the rest of us will be buried.

Trump Leaks Own Tax Form?

15 Wednesday Mar 2017

Posted by Paul Kiser in Aging, Business, Communication, Generational, Government, History, Honor, Politics, Privacy, Public Image, Public Relations, Taxes, Traditional Media, US History

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2005, David Cay Johnston, Donald Trump, Dr. Evil, President, tax form, Trump, Trump's finances, Vladimir Putin

Trump: “It’s illegal for you to see this but look at how great I am!”

It is the centerpiece of the Trump agenda to keep the subject off Putin’s overthrow of his administration. And just when the topic would be coming back to the KGB agent that seems to be in contact with all the Republican leadership, suddenly, a bone is thrown to the media. Trump’s 2005, rosy tax form…but only two pages. Who gave it to the media? Nobody knows. It just magically appeared.

Trump and his Iraqi-styled minions didn’t even snicker when they scolded the unknown person who ‘illegally’ released his alleged tax document…all two pages. Nothing about the tax form reflects badly on Trump, and that alone casts suspicion that the President who can admit to no wrong, personally selected these two pieces of paper to be ‘anonymously’ delivered to a journalist.

Trump’s tax release has all the cleverness of a Dr. Evil plan

Even David Cay Johnston, the journalist who landed this punt, is suspicious of how he came to obtain this sudden flattering twelve-year-old snapshot of Trump’s financial qualifications. It is too coincidental that a minor aspect of Trump’s tax reporting, that creates a positive impression of his finances, appears with no explanation, no authentication, nor no information as to who is behind the release of the two pages.

Perhaps if this weren’t so blatantly manufactured to change the subject, it wouldn’t be so silly, … but we are talking about Donald Trump and his friend Vladimir Putin.

Sean Spicer: Trump’s Baghdad Bob

13 Monday Mar 2017

Posted by Paul Kiser in Aging, Communication, Ethics, Generational, Government, History, Honor, Politics, Public Image, Public Relations, Traditional Media, US History

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Baghdad Bob, Disinformation Officer, Donald Trump, Iraq, Iraq war, Press Secretary, Russia, Sean Spicer, Soviet Union, Vladimir Putin, wiretapping

As U.S. troops were rolling into Baghdad, Saddam Hussein‘s Disinformation Officer, known as Baghdad Bob, was telling the media that U.S. soldiers were committing suicide outside the city to avoid dealing with the Iraqi Army, and as U.S. tanks were a few meters away, Baghdad Bob (Muhammad Saeed al-Sahhaf) denied that any U.S. forces were in the city.

Spicer’s poetic truth: U.S. flag is upside down

This is apparently the model Sean Spicer, Donald Trump’s Disinformation Officer (a.k.a. Press Secretary,) has chosen to emulate. Spicer doesn’t have a working relationship with the media. His function seems to be an attempt by the secretive Trump administration to create a sideshow that manufactures lies and deception to cover Trump’s idiotic rants and actions.

Spicer’s latest performance included a claim that Trump didn’t mean that the Obama administration wiretapped his phones in his March 4, Tweets, where Trump twice accused President Obama of wiretapping his phones. Spicer said that when Trump meant ‘observing’ and not wiretapping.

The Soviet Spy Now Trump’s Daddy

The reality is that Spicer’s job is to distract from the deeper controversies that Trump doesn’t want in the news cycle. It seems obvious that the influence that Vladimir Putin has over Trump’s administration is requiring Spicer to create a diversion for the media.

The reality is that we seem to have proof in evidence and deed that Putin has gained significant control of our government. Trump’s administration may simply be attempting to destroy as much of our government as possible before they are taken out of power.

The question remains, how much more can we continue to be mesmerized by the silliness, before appropriately respond to the crisis?

Babble Blog

17 Friday Feb 2017

Posted by Paul Kiser in Aging, Branding, Communication, Ethics, Generational, Government, Higher Education, Honor, Management Practices, Politics, Public Image, Public Relations, Respect, US History

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babble, Communication, contentless communication, Donald Trump, nonsense, Republicans, Trump, Trump supporters

_dsc8065I’m working on an article that you are going to really enjoy. The article is going to come out tomorrow, or maybe next week, or sometime, but you are going to love this article.

People, so many people, have wanted me to write this article, and they come to me, everyday, I’m telling you they come to me every day. Every. Day. And they want me to write this article.

This article is so important. So. Important. I can’t even tell you how important this article is, but believe me, this is an important article. And I’m not just saying that. Other people, smart people, these people are so smart it will blow you away. Blow. You. Away. And these smart people are saying that this is the article that needs to be written, and I’m going to write it, because the people want me to write it.

There is such a mess out there, you don’t even know how bad of a mess there is, but once I write this article you will see how big of a mess there is, and the media, the liberal media has been hiding this mess, hiding this mess. I’m telling you they have been purposely hiding this mess from the public, because I’m telling you that they’ve been hiding this mess, and I’m going to tell you about it, because I’m not going to let the liberal media hide this mess anymore. We’re going to fix this mess and were going to make everything better because you deserve better. You. Deserve. Better. Better than what these other people have been giving you.

This is what the people want. They want me to write this article, and they want me to do it because I am the best person to write it. You can’t find a better person than me to write this article. I write. It’s what I do, and I’m great at writing. I’m the best. You will not find anyone more qualified than me to write this article, and this is why I’m the one who the people want to write this article. So this article will come out in the next few weeks, or next year, at the latest.

Familius Interruptus: Lessons of a DNA Shocker

29 Sunday Jan 2017

Posted by Paul Kiser in Aging, Branding, Communication, Ethics, genealogy, Generational, Health, History, Honor, Internet, Lessons of Life, parenting, Politics, Privacy, Relationships, Respect, Science, Technology, Women

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Ancestry.com, Barrick, bastard, birth certificate, Birthdays, boys, Colorado, deception, Depue, DNA, DNA testing, Family, family histoy, father, genealogy, Kiser, lying, mother, Warner

My Dad, and my Mother
My Dad, and my Mother
The Kiser Family in 1957
The Kiser Family in 1957

Last week I became one of ‘those’ people. 

Researching genealogy has relied on family stories, written diaries, and documents. Now it has the truth. DNA. DNA doesn’t lie, it just gives you the facts. Unbiased, unwavering, insensitive facts.

People talk about the dangers of using DNA to research genealogy. DNA might reveal that the stories, diaries, and documents sometimes lie. Sometimes, even a birth certificate lies because the people who created it were there for the birth, not the conception.

On 23 January 2017, I became one of those people who found out that the DNA test disproved everything I had been led to believe about who I was, and to what family I belonged. I found out that the man who raised me as his son, was not my father.

_dsc0018-2Six decades ago, my mother became pregnant with a man known to her and our family. I was born in December of that year. I looked enough like my mother, that it probably wasn’t too difficult to sell the idea that I was the legitimate child of my father. In addition, the man we believe to be my father was tragically killed in an accident when I was five, so I didn’t really have a chance to interact with him as I grew up.

If it were not for the DNA test, I would have never known…until one of my children took a DNA test. Truth can be relentless.

What Do You Say to the Half-Son?
The news was unreal, then surreal, then it got strange. There is no way to describe how it feels to have a fundamental truth about yourself suddenly proven wrong. The displacement of my reality was not a sudden shock, but a creeping wave of unrest and confusion.

Some people might have been hesitant to share this information with others. Those people hate me. I’m not a private or secretive person, and after I realized that I had lived a lie for almost sixty years, I was determined to end the secret as quickly as possible.

Most of the immediate family members of both families have passed away, so other than ‘honor’ of both families, and the memories of the people involved, this was a matter that impacted me and my children. While trying to be sensitive to both families, I posted the news on Facebook.

Mostly, the reaction was stunned silence. I found out later that many people had read the post, but what do you say to someone in my position? I’m willing to bet even Hallmark doesn’t have a card for this situation.

The reaction was typically positive and supportive. There was a suggestion that the DNA test might be wrong, and a couple of people began suggesting that the affair might not have been consensual. I gave a terse response to one of those comments and deleted it.

Who Knew?
One of the first questions that occurred to me was, “Who knew, and when did they know it.” It is somewhat of a pointless exercise because most people have passed on, and those still alive who may have known are not likely to implicate themselves in the deception.

I am confident my mother knew, or strongly suspected I was not her husband’s child. Several reactions and responses to questions about my family history seemed indicate she was deliberately vague and at times, almost disruptive to my research.

Among the most obvious oddities was her insistence that my fraternal grandfather was half to three quarters Native American. This was almost always followed by a reference that my coloring, (brown hair, brown eyes, and dark complexion) was Native American. The last time she made this reference, my brother had already proven that as far back to 1803, and beyond there was no Native American blood in the Kiser or Warner family.

The Brutality of Deception
Deception is an insidious malady. The bigger the deception, the more it infects a person’s sense of well being. I can’t imagine what my mother experienced during a lifetime of keeping this deception going, especially when the man who was most likely my real father died. His sudden death, mixed with the probability he was my father, could not have created a more chaotic mix of emotions for my mother.

As I became an adult I tried to analyze my mother and father’s relationship. It was clear that they were not in a positive emotional relationship. To me it felt more like they were performing the expected roles, but not with any emotional connection. It’s possible that was their behavior around me, but I suspect it was noticed by others.

My interactions with my mother were typically civil, but I would never have considered them warm. I don’t think she treated my brothers any different. That was who she was as a mother.

However, now I have to wonder if she saw me as the child that added complications in her life. Did my presence create a psychological conflict within her? Did she fear that other people might have known and were talking behind her back?

Moving Forward
I can’t imagine what would have happened if the truth would have come out when I was a child, and perhaps it was best for everyone that it didn’t come out, but the collateral damage of maintaining a deception likely affected my mother’s relationships with my father, with the family, and with me. I am disturbed that she didn’t respect me enough to tell me at some point. To deny me the truth was unfair to me and my children.

The lesson of this is that deception can be as destructive as the truth. My mother may have believed she escaped the consequences of her situation by lying and maintaining that lie, but I don’t believe she did. I think she created a hole in her life, and now a lot of people are falling in that hole. 

But now it is time to move forward. It is strange, but my last name feels like I am lying every time I say it. I feel I have to say, “My name is Paul Kiser, but actually I’m not a Kiser by blood.” I don’t think I’ll do that when I go through immigration next week, but still, the impulse is there.

Fortunately, my children, and the children of the other family are intrigued by the new family history. As offsetting as this is in the old world of hiding shame and embarrassment, the new world doesn’t end when someone’s decades old indiscretions come to light.

And this is where the story begins. 

Pokémon NO GO December Events

24 Saturday Dec 2016

Posted by Paul Kiser in About Reno, Business, Communication, Customer Relations, Customer Service, exercise, Generational, Health, Honor, Information Technology, Internet, parenting, Pride, Public Image, Public Relations, Recreation, Technology, Travel

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Apps, Game, Games, Niantic, Pokémon, PokéStops, Pokemon GO, The Pokémon Company International

The Pokéstop locator screen reinforces the blandness of the game with no interesting creatures for kilometers

The Pokéstop locator screen reinforces the blandness of the game with no interesting creatures for kilometers

Pokémon GO has announced its Christmas/New Years events and players were served coal in their stockings. It’s clear the people at Niantic are out to teach their customers about having expectations, and they want to end any hope for trainers that the game will become reenergized.

The stunning game of the Summer of 2016 has been replaced by an anemic and expensive app that rapidly drains the phone battery, insults players, and rewards loyalty with false hopes. Those loyal players have kept a belief that Niantic was committed to keeping the game interesting, and that by the end of the year there would be scores of new characters in the field to seek and capture.

Instead, we discovered that the naysayers who pitied us for playing a game that they felt was a waste of time, were correct. The Pokémon GO game has become Pong. 

Niantic’s cruel trick of December 12 was doubled down with the anti-event for the end of the year. Not only did Niantic fail to add new characters in the field…AGAIN, they took away the double point bonus of the Halloween and Thanksgiving events.

I’m embarrassed by my support for Pokémon GO. I thought Niantic was a company who appreciated their customers, and were keenly aware of what had to happen to keep their loyal players and bring back their old ones, but I was completely wrong. I apologize to former players who I mislead. Niantic is not going to reenergize the game, and it is a waste of time.

New Raley’s Unshopping Program Makes Customer a VIP

23 Friday Dec 2016

Posted by Paul Kiser in About Reno, Branding, Business, Communication, Customer Relations, Customer Service, Green, Information Technology, Internet, Management Practices, Pride, Public Image, Public Relations

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ecart, groceries, grocery shoping, Nevada, online grocery shopping, online shopping, Raley's, Reno, VIP

(NOTE:  Raley’s, nor did any of its employees, or agents request, approve, or in any way influence this article.)

My Raley's Store on Keystone in Reno, NV, USA

My Raley’s Store on Keystone in Reno, NV, USA

It’s not fair, is it? When I go grocery shopping, I park in a special parking space at Raley’s, make a call, my groceries are brought out, I pay, and I’m gone. Grocery shopping done, drop the mic. No finding a cart, wandering around the store, racing for the shortest checkout line, loading up the groceries. I park, I call, I pay, I’m done.raleys-logo

It should be called Raley’s VIP program, but they call it Raley’s ecart program. Raley’s has been developing this program for years, but they are in the process of installing the ecart program in the Nevada stores.

I ordered my groceries, by brand name, online at the Raley’s ecart website, I set a time to pick it up the next day, and then I showed up at my appointed time, parked in the ecart parking spot, and called the phone number on the ecart sign. After that, they did the rest.

No Cart, No Wandering
Grocery shopping counts as exercise, but not the most efficient use of a person’s time or body. Normal grocery shopping creates a set of customer responsibilities from the moment of arrival; however, with this program, all those responsibilities, (e.g., selecting a shopping cart, determining a route, or deciding to wander, looking for the best checkout line, taking the groceries to the car, and loading them up,) are taken over by the store, or are unnecessary. 

Saves Time
Grocery shopping is not an activity that most people seek out, but it is a necessary chore in a citizen’s life. A 2008 study concluded that people spend an average of 41 minutes shopping in the grocery store. Many people would choose to have that 41 minutes to spend doing something else. The Raley’s ecart program is a gift of time and energy to the customer.

Perfect For College Students
My Raley’s store is the closest grocery store to the University of Nevada and I cannot imagine how hard it would be to organize four to six roommates to create a shopping list, then go to the store and shop, especially if they are college students with little time to shop. Raley’s ecart allows each person to do their shopping on one online list, and then only one person has to go  to pick it up.

Saves Money
Raley’s ecart flags items on sale, so when I create my online list, I see which items that I can save money, and/or choose the number of the item needed to meet the requirements of the sale price (e.g., five for $5.00)

_dsc6694-2Safer
It doesn’t happen often, but I have, at times, been approached in various parking lots by someone asking for spare change. This action is dangerous because it could be a person who is needy, or it could be a person who is sizing me up in order to rob me or steal my car. By starting a conversation, a criminal can approach the person without causing them to be alarmed enough to yell or scream.

While it is not a benefit that people would realize, Raley’s ecart makes it safer for me to grocery shop, because I never have to leave my car.

More Personal
It assumed that any transaction on the Internet is less personal; however, my experience with Raley’s ecart was the opposite. The Store Manager was the person to deliver my ecart order to the car. I have lived in this neighborhood for over 21 years and I don’t think I had ever met any of the store managers before that day.

In addition, the Store Manager called me about two items on my list that were out of stock. Normally, I would have wandered the store for several minutes looking for the item, then given up and checked out. In this case, he was able to replace the item with an acceptable substitute and it added little, if any time to my shopping.

I still go in the store for minor trips, but I like unshopping, and I like being a VIP when I shop for groceries.

Pokémon GO Partners With Starbucks

08 Thursday Dec 2016

Posted by Paul Kiser in Branding, Business, Communication, Customer Relations, Customer Service, exercise, Green, Information Technology, Internet, Public Image, Public Relations, Relationships, Social Interactive Media (SIM), Social Media Relations, Technology, The Tipping Point

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Apps, Games, Gyms, phone apps, Pokémon, PokéStops, Pokemon GO, smartphones, Starbucks

It's official!

It’s official!

It’s no longer rumor. Pokémon GO is now a partner with Starbucks, and it is the perfect match.

At shortly after noon today (8 December 2016,) Mountain Standard Time, Niantic (the developer/partner of the Pokémon GO app for The Pokémon Company International aka: TPCi) turned on over 7,500 new PokéStops and Pokémon Gyms at Starbucks locations around the United States. Starbucks also began serving Pokémon GO frappuccinos to complete the partnership.

During its July launch, Pokémon GO placed PokéStops and Gym in retail centers and malls, creating a windfall of potential customers; however, businesses were not active partners with Pokémon (TCPi.) This week’s launch of business partnerships with Starbucks and Sprint (launched yesterday) signals a new era in cross-pollination of business interests with increased customer traffic created by the Pokémon GO game.

Rumors suggest that Pokémon GO is not finished in December surprises. The most anticipated update is the addition of the second generation of Pokémon GO characters. Trainers (players) are running out of new characters to capture, so a holiday event that includes expansion of the character field would be vital to keeping trainer interest.

Stay tuned!

The End of Reliable Polling?

07 Monday Nov 2016

Posted by Paul Kiser in Aging, Communication, Education, Government, Higher Education, Opinion, Politics, Technology, US History

≈ 1 Comment

Tags

2016, Conservatives, Donald Trump, Election, Election 2016, Elections, Hillary Clinton, polling, polling data, Presidential candidates, Presidential race

Latest Huffington Post poll

Latest Huffington Post poll

Tomorrow night the United States of America may be in for a shock. Donald Trump is going to lose, but the question is by how much. I think the loss will be surprising. I am not a statistician, nor do I have access to polling data, but there is a reality that polls don’t take into account for in today’s world. Intelligent people don’t like to respond to polls.

Phone calls at home are annoying to everyone, but decades of abuse by telemarketing companies and caller ID technology have made answering the phone without knowing who is calling a vestige of the past. Polls rely on talking to people on the phone, and when people don’t answer, polls don’t work.

This impacts this election year because there is a bias in those who support Donald Trump and those who support Hillary Clinton. Just look at interviews of Trump supporters. These people can’t shut up. They have no ability to filter themselves, and they are desperate to tell people how much they don’t know. Trump supporters are begging for attention, and when someone calls them to ask them their opinion, they leap at the opportunity.

Clinton supporters are not as eager to make a spectacle of themselves. You don’t see Clinton supporters trying to be seen by the news media, and it would be logical that they don’t want to answer annoying, twenty-minute phone calls that ask them personal questions.

In addition, many conservative campaigns are putting out manipulative polls that force people into answering the questions in their favor, so they can appear to be leading. Intelligent people can recognize this, while Trump supporters fall for it.

I predict that Trump will lose by twenty points or more.

Unofficial Advance Copy of Trump’s Acceptance Speech

21 Thursday Jul 2016

Posted by Paul Kiser in Communication, Ethics, Generational, Government, History, Politics, Public Image, US History

≈ 2 Comments

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1933, 2016, acceptance speech, Adolf Hitler, Donald Trump, Election 2016, National Republican Committee, Presidential candidates, Presidential election, Republican National Convention, RNC, speech

 

donald-trump(Below is the unofficial advance copy of Donald Trump’s RNC acceptance speech. Other copies may follow, so please note the date at the bottom to verify the most recent version.)

In the course of the past eight years, America has suffered deterioration in all sectors of life, which could inconceivably have been greater. The question as to what, if anything, could have been worse than in these times is a question which cannot be answered in light of the basic values of America as well as the political and economic inheritance which once existed.

In spite of its lack of mobility in political feelings and positions, America itself has increasingly turned away from concepts, parties, and associations which, in its eyes, are responsible for these conditions.

The number of Americans who inwardly supported the Obama Administration in spite of the suggestive significance and ruthless exploitation of the executive power dwindled, in the end, to a mere fraction of the entire nation.

Another typical characteristic of these eight years was the fact that, apart from natural fluctuations, the curve of developments has shown a constant decline. This depressing realization was one of the causes of the general state of despair. It served to promote the insight into the necessity of thoroughly rejecting the ideas, organizations, and men in which one gradually and rightly began to recognize the underlying causes of our decay.

The Trump campaign was thus able, in spite of the most horrible oppression, to convert increasing numbers of Americans in terms of spirit and will to defensive action. Now, in association with the other conservatives causes, it has eliminated the powers which have been ruling, by means of a revolution, and transferred the people’s will to the hands of the new Republican party. 

The program for the reconstruction, Make America Great Again, is determined by the magnitude of the distress crippling our political, moral and economic life.

Filled with the conviction that the causes of this collapse lie in internal damage to America, the Republican party aims to eliminate the afflictions from our country which would, in future, continue to foil any real recovery. The disintegration of the nation into irreconcilably opposition, which was systematically brought about by the false doctrines of liberalism means the destruction of the basis for any possible community life.

The dissolution permeates all of the basic principles of social order. The completely opposite approaches of the individuals to the concepts of state, society, religion, morality, family, and economy rips open differences which will lead to a war of all against all. Starting with the liberalism of the past century, this development will end, as the laws of nature dictate, in chaos.

The mobilization of the most primitive instincts leads to a link between the concepts of a political theory and the actions of real criminals. Beginning with Mexicans and Muslims invading our country, Police officers murdered, and acts of mass violence, all of which are condoned by liberals. 

It will be the utmost goal of the my administration to stamp out and eliminate every trace of this phenomenon, not only in the interest of America, but in the interest of the rest of World.

It is not the task of a superior national leadership to subsequently surrender what has grown organically to the theoretical principle of an unrestrained unitarianization. But it is its duty to raise the unity of spirit and will of the leadership of the nation and thus the concept of the my administration as such beyond all shadow of a doubt.

My administration basically regards it as its duty, in accordance with the spirit of the people’s vote of confidence, to prevent the elements which consciously and intentionally negate the life of the nation from exercising influence on its formation. The theoretical concept of equality before the law shall not be used, under the guise of equality, to tolerate those who despise the laws as a matter of principle or, moreover, to surrender the freedom of the nation to them on the basis of democratic doctrines.

Our next task, in any case, is to call upon the spiritual leaders of these destructive tendencies to answer for themselves and at the same time to rescue the victims of their seduction.

God Bless America!

Version AH1933,

Cited Material:  1933 March 23, Berlin

A Return to the United States of America

15 Friday Jul 2016

Posted by Paul Kiser in Aging, Communication, Crime, Education, Ethics, Generational, Government, Higher Education, History, Honor, Politics, Pride, Public Image, Respect, Taxes, Universities, US History, Violence in the Workplace

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Customer Loyalty, Democrats, Nevada, United States of America, victim, victimization

_DSC4367 (2)We have to stop pretending we’re victims. There are problems in the world. There are problems in our country. But there are always problems and problems don’t make us victims.

A victim needs to be rescued. A victim is looking for a hero to save them. We don’t need to be rescued, nor do we need to be saved.

In the United States of America, we have attempted to educate all of our citizens because people who can solve their own problems do a better job of it, and education gives a person the ability to solve their own problems.

Too many people in this country are looking for a political figure that is going to save them. They are like moths to the flame. They are drawn in by the politician that dazzles them and they surrender their intelligence in order to believe that they can be rescued.

We forget that we are not witnesses to the acts of violence that we see on television or online. We are shocked and repulsed, but the real victims are those who were there, and the families and friends who knew someone who was there.

Our impulse to be a victim, makes us feel helpless to do anything, but we are not helpless. Just being a citizen of this country makes us part of the solution. By selecting intelligent politicians, by paying taxes, by being watchful, we help to defeat acts of violence.

Some delude themselves that a gun in their hands empowers them to respond to a violent event. With little or no training, they believe they can improvise a defense in an urban environment, and stop a mentally ill person who has likely been planning their attack for weeks or months. They cannot.

Only trained law enforcement can adequately respond to a violent situation, and private citizens carrying guns in an urban environment can only make a bad situation worse.

However, we don’t have to be the victim. There is violence, and there is corruption, in this country, but we are not on a path to chaos as long as we remember for over two hundred years, we have a consistent record of defeating threats to our country.

Many of those threats did not come from outside our borders, but inside them. The worst of those threats occurred when a group of our own citizens decided to reject the results of a legitimate elections. and betray our country and our Constitution. They failed because we didn’t respond as victims, but as proud and loyal citizens.

After all we’ve been through, we are still here. Working, raising families, enjoying life more than most of the rest of the world. We are not the victims. We are the solution. We are the United States of America.

 

 

Brexit Vote A Win For Stupidity, Not Democracy

27 Monday Jun 2016

Posted by Paul Kiser in Business, Communication, Education, Ethics, Generational, Government, Government Regulation, Higher Education, History, Politics, Taxes

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Brexit, British, British Pound, democracy, Economic disaster, England, European Union, Great Britain, gullible, Ireland, Nigel Farage, Scotland, stupid, Stupidity, United Kingdom, Vote, Wales

The Brexit Cliff: British pound to US dollar

The Brexit Cliff: British pound to US dollar

There are some that are trying to spin the disastrous vote by the United Kingdom to leave the European Union as a victory for democracy. It is not.

The people behind the effort to leave the European Union used lies and deception to convince the most gullible Brits to support them. Expert opinions predicted the negative impact of leaving the European Union, but those experts were countered with a “No it won’t” argument that had no basis in human reality. 

nigel-farage

Nigel Farage: Proud Hero of the Stupid

The demographics of those who voted to leave the European Union was defined by three criteria. They tended to be 1) less educated, 2) older, and 3) rural. The demographics of those voting to leave indicate they were more easily persuaded by arguments without logical or factual information. This is the weakness of democracy. The unintelligent should not be the decision makers of a society.

Advocates of leaving the European Union, like Nigel Farage, suggested that Great Britain would be able to win its independence, which is a ridiculous argument. Great Britain was and is a self-governing nation. The European Union determined issues of trade requirements, which it will continue to do with or without Great Britain. If Great Britain wishes to obtain access to the European Union’s markets, they have to negotiate those terms, or not trade with other European Union countries. By leaving the European Union, Great Britain has put themselves in a weak position to negotiate, and will likely have to compromise more as a non-member, than the would have had to as a member.

Immigration was portrayed as a ‘keep-the-immigrants-out’ issue by the proponents of leaving the European Union; however, it is Britons who have taken advantage of the ‘no passports needed’ policy of the EU, that will now lose the right to work outside of Great Britain. It was the gullibility of the uneducated, older, rural citizen that allowed them to be lured into throwing England over the cliff. 

Democracy is always hailed as the best form of government; however, even the Roman ‘democracy’ did not allow everyone to vote. Only citizens were allowed to vote, and that excluded much of their population. While limiting the right to vote is not acceptable in a free society, allowing people to vote who are either unable, and/or unwilling to understand the issues they are voting for or against is a model of stupidity, not democracy.

Populism is a Symptom of the Failure of People, Not Government

26 Tuesday Apr 2016

Posted by Paul Kiser in Communication, Education, Generational, Government, Government Regulation, History, Honor, Politics, Religion, Respect, Social Media Relations, Taxes, Traditional Media, US History

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2016, Bernie Sanders, Conservatives, Democrats, Donald Trump, Elections, James Madison, Mara Lisasson, Politics, populism, populist, Republicans

 

Mara Liasson, NPR/Fox News Journalist

Mara Liasson, NPR Political Correspondent/Fox News Contributor

Mara Liasson, political correspondent for National Public Radio (NPR,) reported on the Morning Edition segment that populism is a major force in this year’s Presidential campaigns, and she wanted to find out what effect it might have after the election.

In her report she featured people who feel ‘left behind.’ Her first interview was with a proud ‘Hillbilly.’ Her next interview was with Kathy Kramer, a political science professor from the University of Wisconsin. Liasson described Professor Kramer as one who has spent the last eleven years talking to Wisconsin people who “felt ignored, or dismissed by politicians, the media, the government, or big business.”

Liasson suggested through her story and her featured interviewees, that the Populism movement is not just a 2016 event, and is likely to have an impact in future elections.

Populism is not new to organized societies, and according to James Madison, is not an action that leads to a better society. In the Federalist No. 10 paper, Madison refers to populists movements as people,

Author, Political theorist, Constitutionalist, President of the United States of America

Author, Political theorist, Constitutionalist, President of the United States of America

…who are united and actuated by some common impulse of passion, or of interest, adversed to the rights of other citizens, or to the permanent and aggregate interests of the community.

Donald Trump and Bernie Sanders have tapped into the passions of many people, and at least in the case of Trump, exploited people who seek to impose their beliefs and interests on those who disagree with them. Madison continues his description of populist-type movements later in the same paper,

A zeal for different opinions concerning religion, concerning government, and many other points, as well of speculation as of practices…have, in turn, divided mankind into parties, inflamed them with mutual animosity, and rendered them much more disposed to vex and oppress each other than to co-operate for their common good.

Missed in Liasson’s report is that the root cause of their dissatisfaction of government and politicians, the feeling of being left behind, is a direct result of the types of leaders that voters have been electing since Ronald Reagan in 1979. The populists anger, among conservatives, seem to be a combination of electing the wrong people, inciting a belief that the caucasian male is superior, and a desire to inflict personal religious beliefs as public law. Add to the their misplaced emotions, a failure to use reason to examine the issues effectively, and we have what James Madison described 228 years ago.

We can’t fix government or politicians until we fix the people. Madison knew that, but what Madison may not have known was that the twenty-first century news media would accept populist movements as valid political thought, when it is simply public masturbation of the uneducated, immature, and egocentric mind.

5 Reasons I No Longer Feel The Bern

04 Friday Mar 2016

Posted by Paul Kiser in Aging, Branding, Communication, Education, Ethics, Generational, Government, Government Regulation, Politics, Pride, Public Image, Taxes, US History, Women

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2016, Bernie Sanders, Conservatives, Democrats, Donald, GOP, Hillary Clinton, Howard Dean, liberals, Politics, President, Republicans

Nevada was an early caucus state. Caucus is Latin for a divisive meeting of unified people and, from the word, ‘caca,’ meaning excrement.

Hillary Clinton: In her 3rd decade of fighting for a government by the people

Hillary Clinton: In her 3rd decade of fighting for a government by the people

Prior to the Nevada caucus I was unsure who I was supporting. I always have liked Hillary Clinton, but I have been a little frustrated with the moderate viewpoint that we can all work together, when extremist conservatives have proven that we really can’t. I considered myself leaning towards Bernie Sanders until the February 11th Democratic debate, and then I began to realize that Bernie is not the man to lead this country.

1. Bernie: The One-Song Musical
In the February 11th Democratic debate I realized that Bernie Sanders has latched on to a handful of speaking points and beats them to death at every rally. I don’t really care what Hillary Clinton said in her speeches to any big bank, but I do appreciate she has their attention. Bernie’s harping on a few minor meaningless issues is exactly what conservatives have been doing for decades and I’m sick of it. We don’t need a leader to spend four years of blaming other people for small faults when we have the rise of a second Confederacy in our country that seeks to destroy everything we stand for in the United States.

2. Bernie Supporters:  All Flash, No Dignity, No Honor, No Substance
I live next to the University of Nevada, so we have a lot of college students in our precinct. Needless to say our precinct went almost entirely for Bernie Sanders. They were all excited about themselves and how they were the voice of change. They were also rude and undignified in their manner of supporting their candidate. Both the elected President and Secretary of the caucus were Bernie supporters and wearing Bernie tee shirts and buttons. At one point, the Secretary, who did nothing during the meeting, walked in front of the fifteen Clinton supporters and announced to the room, “I’m not voting for Hillary. I’d never do that.”

But the real issue for me was when an envelope was passed around to help the Democratic Party. I went to at least thirty people before me, and none of them put any money in it. Not even a quarter. I put twenty dollars in it, and I wouldn’t be surprised if it came back with only that amount. None of the Sanders supporters were committed to helping the Democratic party. They were just there to pleasure themselves.

We don't need screamers for leaders
We don’t need screamers for leaders
Bernie Sanders is passionate, if he is anything
donald-trump-funny-face

3.  Bernie:  Howard Dean’s Scream Over and Over Again
Every time I see Bernie Sanders speak, I see Howard Dean. Sanders is not passionate, he’s irrational. After he loses an election or caucus, he starts talking about momentum, as if losing is a good thing because the campaign is about momentum, not issues.

“What this entire campaign has been about is the issue of momentum….”

                       Bernie Sanders, after losing Nevada

It’s the ‘say nothing’ approach to communication that has no meaning, just key words strung together to incite applause. It’s not leadership, it’s Trumpmanship.

4.  Bernie:  Leadership Via Destruction
Much of Sanders campaign has devolved into leadership via destruction. I agree with him on most of the issues, but in his speeches he tends to present himself as a dragon slayer and yet, he comes off more like Don Quixote. I supported him when he stayed on topic, but now he seems stuck on a message of attack rather than building. That’s not the route I support for someone to become President.

5.  Bernie:  Bottomless Pit of Promises
It the past seven years have proven anything, it has proven that the President can do very little if he or she has a Congress that is not on the same page. Promises by a presidential candidate are the fairy dust of politics. What we need to hear from a Democratic Presidential candidate is:

…elect me, AND elect these Democrats for Congress, and we will get Citizens United overturned, a ban on assault weapons restored, improve the healthcare system, ….

Speeches are the leverage of action. If a candidate for President of the United States of America is truly seeking action, he or she needs to accept that their speech should acknowledge the path to action requires the citizen to do more than just elect her or him.

Time to Repeal Republicans

07 Thursday Jan 2016

Posted by Paul Kiser in Branding, Business, Communication, Ethics, Government, Government Regulation, Health, History, Opinion, Politics, Public Image, Religion, Respect, Taxes, US History, Women

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2016, Congress, conservative, Conservatives, Election, GOP, Healthcare, Obamacare, Paul Ryan, Republican, Republicans, Speaker of the House, Tea Party

The Republican party can’t help themselves. They are born to do the wrong thing.

Paul Ryan - Leader of the Stupid (Image credit: Wall Street Journal
Paul Ryan – Leader of the Stupid (Image credit: Wall Street Journal
Cliven Bundy - Created in Ronald Reagan's Image (photo credit cnn.com)
Cliven Bundy – Created in Ronald Reagan’s Image (photo credit cnn.com)
Edgar Votes GOP (Image credit: Columbia Pictures
Edgar Votes GOP (Image credit: Columbia Pictures

The United States of America was established on the principle that everyone is equal. Yes, there were some many of our founders who didn’t see African Americans as equals, nor were women seen as equals, but they probably also didn’t believe that the Earth orbited the Sun.

Over time we learned that all humans are truly equal. Over time we adopted a system of government that was committed to protecting the rights of ALL people. Over time we became the greatest country in the history of the world not only because of the principles that were the framework of our country, but because we took that framework and made it greater than the people who wrote it.

But there are always those who want to tear it all down under the belief that it is not ‘our’ country, but ‘my’ country. Those people who are too stupid to be let out in public, but want a gun in their purse when they our out among our citizens just in case they see someone they want to kill.

Conservatives have a history of tearing down great things. Guided by the concept that “we can’t,” conservatives have constantly battled for less for everyone else and more for them.

After fifty attempts the Cliven Bundy’s of Congress have finally passed a repeal of Obamacare. Nope, they don’t have a plan ‘B’, except they want American healthcare run by the greedy, not by compassionate. Republicans have proven again why they are the party of anti-Americans. They hate equality. They hate being told to be ethical. They hate paying for the privilege of being citizen of the United States of America.

It’s time we repeal Republicans and put our country back into the hands of the intelligent, the compassionate, and the true patriots.

Colorado By Any Other Name

19 Saturday Dec 2015

Posted by Paul Kiser in Communication, Generational, History, Recreation, US History

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Colorado, Colorado river, name origins, Spanish, Spanish names

Colorado

The sign may have accidentally got the origin of the name correct

Growing up in Colorado I was drilled in the origin of the name. From elementary school to adulthood I was told over and over that Colorado is Spanish for “color red.” It sounds logical because Colorado sort of sounds like Color Red. The rest of the tale is that it is based on the red in the Colorado River. Again, it almost sounds logical, so it must be true. Even today, a Google search of the origin of the State’s name will usually refer to the same story.

The problem is that “color red” in Spanish is “color rojo” which doesn’t sound quite like Colorado. If that was the real story the name of the State would be Colorojo, or Coloroyo considering how we English-speaking Caucasians butcher other languages.

In addition, rivers in the West can be reddish, but only for relatively short periods of time.

Now that I’m learning some Spanish the origin of Colorado would seem to be logically from the word, “coloured” or “colored,” which, in Spanish means many or multi-colored. Only in Spanish it is pronounced color-ed and if you properly enunciate the final consonant it sounds like “eda.”

The Spanish word for ‘many colored’ would seem to be a more logical explanation for the origin of the name “Colorado,” because if you have actually seen any significant river in and around the West, the colors change depending on season and runoff.

In the Spring and after a thunderstorm the runoff will often put the red, iron laden soil in the river, which can make it reddish; however, that is not the typical color of rivers for the rest of the year. Rivers like the Rio Grande and the Colorado are often a green to deep green color on a summer or fall day, and steel-gray in overcast skies and during winter.

Many Colored Colorado, or Color Red Colorado?

Many Colored Colorado, or Color Red Colorado?

Many colored is not only a more appropriate description of the Colorado river, it is a better description of the State in general. Perhaps we need to stop repeating the tales of early settlers who often made up stuff to impress people on their wisdom and knowledge, and instead used common sense to find the truth about the origin of names, places, and things. 

The Joy of No

01 Tuesday Dec 2015

Posted by Paul Kiser in Aging, Business, Club Leadership, College, Communication, Consulting, Crisis Management, Customer Relations, Customer Service, Education, Employee Retention, Ethics, Generational, Government, Higher Education, Honor, Human Resources, Lessons of Life, Management Practices, Membership Recruitment, Membership Retention, Passionate People, Politics, Pride, Public Image, Public Relations, Re-Imagine!, Relationships, Respect, Rotary, Social Interactive Media (SIM), Social Media Relations, The Tipping Point, Tom Peters, Universities

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bosses, committees, dictators, Human Interaction, meetings, No, organizations, Social Interaction, workplace

_DSC1990No is a perfectly acceptable answer….providing,

  • The idea or suggestion lacked thought or had no basis in fact. (e.g.; Would Donald Trump be a good President?)
  • The idea or suggestion has obvious flaws. (e.g.; Should we let a gun be in a room with a bunch of 2nd grade children?)
  • Is a matter of personal opinion or seeks personal approval. (e.g.; Would you go out with me?)

But when an idea or suggestion doesn’t fall under any of these categories, the “no” answer becomes a potential weapon of personal destruction for the person saying it, and a beautiful opportunity for the person on the receiving end.

Being the youngest of four boys, my brothers and parents became accustomed to telling me ‘no.’ I was constantly asking questions and making suggestions, and the ‘yes’ answer was likely to encourage me. In those situations where I actually had a good idea, it was enough that as the youngest member of the family, a ‘no’ answer was valid.

As an adult, I never had any expectations that my ideas and suggestions would be better received, so hearing ‘no’ was an irritation, but I accepted it as part of life.

However, I as grew older I noticed that some people seemed to enjoy telling other people ‘no.’ Often these people were in leadership positions and their tactic was to dominate and/or intimidate others. In some cases people would act as a dictator within the organization, silencing the ideas and opinions of others with a type of ‘no’ answer that implied dire consequences if the person didn’t drop the subject, or the idea was treated so lightly as if the person was unintelligent for making the suggestion. For years I thought that part of being a good manager was to have the privilege and responsibility to tell others, “NO!” 

Then several years ago I joined a service club and became very involved in the organization. I served on several Boards and committees. I discovered that I could manipulate some people because I always knew their response to whatever I suggested would be, ‘no.’

It was then I realized that when someone says ‘no,’ it is a gift. The “No-ee” has done all they are required by making the suggestion or asking the question. The “No-er” has put their reputation and respectability on the line. The ‘no’ answer gives them all the responsibility, and, as a situation plays out, their failure to consider someone else’s idea or suggestion may be the fatal decision that brings them down.

I still find enjoyment of sometimes asking a perfectly legitimate question of someone I know will give me a ‘no’ answer. It is even more interesting to do this when I have more information about the issue or situation than they do and they can’t help but give me an answer that will eventually haunt them.

Still, I have learned that organizations and relationships with ‘no’ people are typically doomed. There’s a time to experience the joy of ‘no,’ and then there are times it’s best to walk away and shake the dust off your sandals.

Earthbound Astronauts

03 Tuesday Nov 2015

Posted by Paul Kiser in Communication, Government, Internet, Science, Space, Technology, Travel

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ESA, International Space Station, ISS, NASA, NASA ISS Live Experiment, Tracking Map

Everyday I have the pleasure of joining the International Space Station (ISS) orbiting 250 miles (400 km) above Earth. This is possible because NASA has high-definition (HD) cameras that stream live video of Earth from the International Space Station. The public may connect to this video stream from the comfort of their home with a DSL or higher Internet service. This makes it possible for millions of people to have the view of Earth from space without having to experience liftoff, special toilets, re-entry, and landing.

Streaming image below is a live video feed from the International Space Station.

Broadcast live streaming video on Ustream

Courtesy of NASA TV
Click on the ‘Play’ button to begin live streaming from ISS. (If screen is all black, ISS is on night side of Earth)

This “experiment” began in April 2014, and is meant to test the equipment needed for continuous video streaming from a space environment. It is one ISS experiment that makes us part of the ISS crew and allows us to enjoy their view of Earth almost anytime we desire.

You can watch this video feed:

  1. Above on this page.
  2. On NASA TV (click on the text to go there now.)
  3. Through an application (app) on your phone or tablet.

Some things to note:

  • Each orbit takes approximately 90 minutes and about 30 minutes of each orbit is on the night side of Earth, therefore the screen may be all black.
  • ISS loses streaming signal several times during each orbit when it is out of range of equipped Earth-based communication centers.
  • Cameras and/or angles can change.

If you want to know where ISS is over Earth go to the following link:  ISS Tracking Map

Screen shot images from the ISS HD cameras:

View from ISS as it flies over the Bering Strait area

View from ISS as it flies over the Bering Strait area

Looking southeast as ISS flies over the Northern Pacific

Looking southeast as ISS flies over the Northern Pacific

Looking straight down at the Pacific Ocean

Looking straight down at the Pacific Ocean

View to the northwest as ISS slides into night over Chile

View to the northwest as ISS slides into night over Chile (two Soyuz spacecraft docked)

Why Blog? Why Not? Six Reasons

07 Wednesday Oct 2015

Posted by Paul Kiser in About Reno, Branding, Communication, Generational, Health, Information Technology, Internet, Lessons of Life, Passionate People, Photography, Public Image, Public Relations, Social Interactive Media (SIM), Social Media Relations, Technology

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art, Blog, Blogging, expression, self awareness, thoughts, writer, writing

Why Blog?

Because it’s there.

Blogging is the sand castle of writing, but waves don't wash it away

Blogging is the sand castle of writing, but waves don’t wash it away

  1. Blogging is not a path to fame or fortune. If you think people are going to hang on your every blog post, you will likely be disappointed. If you think your blog is going to change the world, you will likely be disappointed. If you think people are going to pay you to write, you will likely be disappointed.
  2. Blogging is the opportunity to write. Like dance, or acting, or painting, blogging is a creative art. The more you write, the better your skills. The more skilled, the more satisfying.
  3. Blogging is expression. It is a public diary that exposes who you are and what you think. If you try to be someone you’re not, you likely will be embarrassed.
  4. Blogging is long term. If your measure of success is the number of readers who read yesterday’s blog, you probably shouldn’t blog. The Internet is a library and Google is the librarian. Five years from now someone may search for information and discover your blog is exactly what they needed. That is success. Remember, your blog is one among billions, but time is without measure.
  5. Blogging is about legacy. Your children’s children will have the opportunity to get to know you through your blog. It will expose them to your mind and your passions. Somewhere down the ancestry line will be a grandchild or great-grandchild who thinks exactly like you, and they will treasure the opportunity to get to know themselves through your writing.
  6. Blogging is about finding yourself. Writing down our internal discussions can be revealing. We may not fully understand our values and who we are until it comes back to us in our own words.

Most people cannot fathom why anyone would blog, but if you blog, you are not ‘most people.’ That alone should reassure you of the value of blogging.

A Failure of Communication

06 Tuesday Oct 2015

Posted by Paul Kiser in About Reno, Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Education, Generational, Government, Higher Education, Information Technology, Internet, Management Practices, parenting, Print Media, Public Image, Public Relations, Social Interactive Media (SIM), Social Media Relations, Technology, Traditional Media, Universities, Website, Women

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CAS, charter schools, Communication, Coral Academy of Science, Education, elementary, emal, Facebook, Gulen movement, Gulen Schools, high school, Iman, Instagram, K-12, middle school, Nevada, Reno, Teaching

“What we got here is a failure to communicate“
Prison Warden in Cool Hand Luke

Organizations should use extreme caution in employing anyone over forty-five for handling public image and public relations. I fall into that bracket and I’ve been studying social media since 2007, but I only know enough to understand that most ‘professionals’ of the traditional media don’t have a clue when it comes to communicating information to people in this century.

Traditional media professionals reminisce about the glory days when the game was to be on good terms with the editor of the local newspapers, have drinks with the news directors of the local television stations, and talk shop with the other local public relations (PR) directors at the bigger companies. Those were the days when a phone call could land a big story for the local news that would launch a new product or service. Top management would pat the PR guy on the back (or on the butt if the person was female) and tell him or her what a great job they did.

Those days are over.

The Internet, Facebook, customer reviews, Twitter, Yelp, and a thousand other media channels severely wounded traditional media and the old ways are never coming back. Yet, talk to an old PR person and say that nothing has really changed. It’s all about who you know. Old PR people don’t have a clue at how silly they sound.

I was at a school board meeting for a public charter school last week where a self-professed ‘expert’ in public relations announced that she was at a conference and learned that people no longer used websites to obtain information. She said that parents of school-age children only paid attention to Facebook and Instagram.

Actual "Principal's message" from current school website....written at least three years ago

Actual “Principal’s message” from current school website….written at least three years ago

It should be noted, and that the school’s website is one of the worst on the Internet, and that the school is known for its severe deficiency in communicating information to parents.

Public Communication 2015
As part of the out-of-touch generation, take my advice with a grain of sodium chloride, or whatever water retaining additive you choose, but here is what I have learned in the past eight years.

It is true that many people from different generations tend to engage in social media at varying levels; however, there is no one single media that can reach everyone regardless of their generation. Education level, social economic status, and language all play a role in where people gather information. To declare that there are one or two media sources that parents of school-age children rely on is arrogant at best, and more likely, ignorant.

Any organization’s strategy has to be to use every possible form of media delivery to reach the stakeholders. In the case of a school, information has to be delivered through student folders, phone call announcements, in-school announcements, school website, parent emails, mail, Public Service Announcements (PSA,) school’s Facebook page, etc. Information must also be repeated in order to reach people when they’re listening. A single Facebook post is like going to a street corner at 6:00 AM and yelling out information and then assuming that everyone who passes by that street corner that day will hear the message.

But just sending out the same message through all the channels is ineffective. Social media channels are best used as a ‘reminder’ or ‘alert’ forum with a link back to one source (e.g.; the school website.) Long posts on Facebook make the information less likely to be read both now and in the future. Short posts with a link to more information for those interested is the most efficient method of delivery.

The website is NOT dead. In fact, it is more vital than ever. A charter school’s website is an information source for those considering enrolling their children, a primary source for parents for detailed information, and it establishes the public image for the school. A Facebook page is vital, and if you have a brilliant administration, Twitter can be the inside source for parents who want to know the inside scoop of what is happening now, but the school website will always be the 24/7/365 place for vital information.

It will take a decade or more to weed out the old PR professionals who live in the past; however, it doesn’t take a sixteen-year-old to know when someone doesn’t understand how to communicate in this century. If the stakeholders say they are not being adequately informed, it’s obvious the organization has a problem.

Bashing “Respect For Others” By Calling It “Politically Correctness”

01 Wednesday Jul 2015

Posted by Paul Kiser in Aging, Communication, Education, Ethics, Generational, Government, History, Honor, Information Technology, Internet, Politics, Pride, Public Image, Public Relations, Relationships, Religion, Respect, US History

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Tags

African American, America, American, Confederate Flag, Donald Trump, Facebook, GOP, Hispanic, Mexican, political correct, respect for others, Twitter

2014 May (17)I grew up in a small town. Mrs. Wick was the cranky old lady that lived next door. Mr. Valdez lived down the street and was a law enforcement officer.

It would have been easy to make fun of Mrs. Wick, but my mother would not allow us to do that, and in fact, we were taught to offer to help her whenever she needed it.

It would have been easy to disrespect Mr. Valdez in our small, almost-all-white town because he was Hispanic, but I would have never thought to do that, and his son was one of my best friends in elementary school.

Basic respect for the people in our town was how I was raised. It wasn’t being ‘politically correct,’ because it was part of being a decent person. Sure there were times when people failed to be decent, but the rodeo was only in town once a year and city people who pretend to be cowboys are idiots.

Today, our neighborhood is much larger. A Facebook post reaches around the world. Our community is no longer bound by city limits, county or state lines, nor national boundaries. What we say and do is part of a recorded history that will exist for hundreds, or possibly thousands of years.

It is not easy to be respectful of other people, but it is required. There should never be a question of whether or not to fly a confederate flag. It is always wrong to wave a symbol of traitors and racists in the face of our brothers and sisters around the world.

It is never appropriate to malign a group of honorable people who often risk their lives to have a better life in the United States by characterizing them as drug dealers and rapists. We have a responsibility to speak and act with respect to others. It is not a matter of being ‘political correct,’ it is a matter of personal honor and decency. That value has been the foundation of the strength of our country. It is why, when America faces a real threat, we drop everything and respond as one.

It is why Hitler failed, and Putin hates us. The test of a true American is the ability to respect others who are different in race, gender, religion, who they love, and where they are from.

Free Range Parenting: How to Say I Don’t Love You

03 Sunday May 2015

Posted by Paul Kiser in Aging, Communication, Crime, Ethics, Generational, Lessons of Life, parenting, Politics, Relationships

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Alexander, Child Development, Danielle, Dvora, free range parents, free-range parenting, Maryland, Meitiv, Rafi

Abandoning a child does teach a lesson: Parent's don't care

Abandoning a child does teach a lesson: Parent’s don’t care

The parent always correct. That is the basis of free-range parenting. The idea that a parent should be allowed to do whatever they want, including nothing, with their children.

I grew up in rural northwestern Colorado. The idea of ‘free-range’ is common in farming communities where it refers to animals. It means the rancher allows his animals to roam on open land, usually federal land and expends minimal personal resources on the care and maintenance of his or her livestock until it’s time to round them up for sale. The expectation is that some of the animals will be lost to predators, but the money saved by not feeding and watering them is worth the risk.

In parenting, ‘free-range’ is applied to the children of the mother and father. The concept is that children of almost any age will mature faster as unsupervised survivalists than under the care and monitoring of an adult. It is as stupid as it sounds.

Rafi and Dvora Meitiv: Children with a lack of parenting

This idea gained national awareness when Rafi, a ten-year-old boy, and Dvora his six-year-old sister were picked up by law enforcement when they were reported to be unsupervised about a mile from home. They are children of Danielle and Alexander Meitiv who believe that their children should be allowed to roam free on streets and in parks in order to learn the lessons that life offers. The parents have been charged with child neglect.

The real issue with free-range parenting is not one of parenting style. Parenting style requires that you actually take the responsibility to be a parent, which free-range parents don’t. Free-range parenting can be compared to having something of infinite value entrusted to someone, for which they go to the back door and throw it as far away has possible.

The critical issue with free-range parenting is assuming that children are born with an automatic sense of right and wrong. They are not. Children learn good behavior and they learn it from the human examples around them. Left on their own, many children experiment with cruelty and seek to satisfy baser desires, especially when one child is older and/or stronger than another child.

Parents have to constantly guide children to understand the concepts of boundaries, respect, kindness, responsibility, and humility. Often children battle against parents when told that certain behaviors and/or actions are not acceptable, but as a child matures they begin to understand that parents are acting out of love in teaching proper social behavior. They understand this, often because they see other people around them who lacked proper parental supervision and who are social failures as an adult.

A free-range parent is also setting themselves up for failure. The child will soon discover that the more they stay away from the parents, the less hassle they will experience, so the detach themselves emotionally from the parent. Once a child has found the parent to be irrelevant the opportunity for the parent to offer advice and guidance is lost forever.

J. K. Rowling: The Unexpected Author

13 Monday Apr 2015

Posted by Paul Kiser in Book Review, College, Communication, Education, Ethics, Fiction, Generational, Higher Education, Honor, Information Technology, Internet, Lessons of Life, Opinion, parenting, Passionate People, Public Relations, Science Fiction, Traditional Media, Universities, Women

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books, Harry Potter, J. K. Rowling, Jo Rowling, Joanne Rowling, library, Literaray, readership, reading

jkr-photo_new_debra-hurford-brown-j.k.-rowling

Jo Rowling A.K.A: J. K. Rowling

This week my son’s Elementary school is engaged in a venture into the world of Harry Potter. The teachers of 3rd, 4th, and 5th grades have divided the students into the four Houses of Hogwarts School of Witchcraft and Wizardry. This is an opportunity to look back on the single person who created a series of fictional children’s books that revitalized reading for millions of people of all ages.

Any story of great personal success is characterized by being the correct person, in the correct place, at the correct time. That is a requirement. The story of J. K. Rowling is more compelling for why she was the correct person.

Her birth name is Joanne Rowling and she uses “Jo” in casual environments. She has no given middle name but was asked by her publisher to disguise her name so that young boys would not know that Harry Potter was written by a woman. Since she had no middle name she used her grandmother’s name, ‘Kathleen,’ and thus became, “J. K. Rowling (her last name is pronounced, ‘rolling.’) 

Rowling accomplished the unthinkable. At a time when reading books was declining and the Internet was blossoming, the idea that one person could ignite a renaissance of book reading was considered absurd. Rowling’s first publisher told her to get a day job because writing children’s books would never provide enough income.

Like William Shakespeare, there is no significant indicator in Rowling’s pre-Potter life of her eventual rise to the top of the literary world. Still, there are earlier experiences that probably contributed to her success. Among them are the following:

  • Her parents met at King’s Cross Station in London, which became the fictional departure point for the fictional train station departure point to Hogwarts. [Potter influences]
  • As a child she was known to write out a story and read it to her sister, Dianne. [Early fiction writing]
  • Her mother, Anne, was a science technician and also taught science at the Secondary school that Rowling attended. [Priority of education]
  • She speaks English, French and studied German in Secondary school. [Broad-based education]
  • She read and is an admirer of Jessica Mitford, a British-turned-American journalist, author, and political activist. [Ethics, writing, and honor]
  • She has a Bachelor’s of Arts degree in French and the Classics from the University of Exeter. [Writing and knowledge]
  • She studied a year in Paris. [Broad-based education]
  • She taught English in Portugal [Life experience]
  • Her mother had multiple sclerosis (MS) and died while she was writing her first Harry Potter book. [Life experience]
  • Rowling suffered from depression triggered by several life events (Unemployed, her mother’s death, her divorce, etc.) [Life experience]Harry Potter Covers

The idea for Harry Potter apparently came in 1990, during a four-hour train delay to London. She began writing as soon as she reached home and among the first chapters written was the final chapter of the last book. The first book was not finished until 1995. It was submitted and rejected by twelve publishers before it was finally accepted by Bloomsbury Publishing in England the follow year. 

She went from living off of State benefits to a millionaire in five years. Since then, she has devoted a large portion of her fortune to philanthropic causes. 

Though remarkable, Rowling’s financial success is not as significant as what she did for slowing the decline of children reading for fun during the period her books were published (1996-2007.) According to a study by Common Sense Media, 9-year-olds reading for fun at least one to two per week dropped only one percent from 1984 to 2004; however, by 2012 that dropped by another four percent (76% in 2012.) For 13-year-olds the decline in reading for fun from 1984 to 2004, was six percent, but that decline nearly doubled five years after the last Harry Potter book was published (down an additional eleven percent in 2012 to 53%.) 

No one, including possibly Rowling, herself, could have expected anyone to capture a worldwide audience, as did the Harry Potter series. She brought new readers into the literary market that had no interest in reading. Her unexpected achievement is a reminder that what is possible extends beyond the impossible.  

Epilogue : The 2010’s

20 Friday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Education, Ethics, Generational, Government, Government Regulation, Health, Higher Education, History, Honor, Information Technology, Internet, Politics, Pride, Public Image, Public Relations, Religion, Respect, Science, Social Interactive Media (SIM), Social Media Relations, Space, Taxes, Technology, Traditional Media, Universities, US History

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Caucasian, college graduates, Conservatives, Equality, GDP, high school graduates, poor, racism, racists, Reagan agenda, Republicans, Ronald Reagan, The 1%, un-wealthy, wealthy, White politicians

The 2010’s – End of Civility

Image credit: J. Scott Applewhite/AP.

White Conservatives: “Go F**k Yourselves America”

  • Population:  308.7 million
  • Gross Domestic Product (GDP) per capita:  $47,805
  • Median Annual Income:  $47,793 
  • Life Expectancy:  78.7
  • Average Age at Marriage:   Men 28.2, Women 26.1
  • % of pop. w/high school degree or higher:  87.0%
  • % of pop. w/college degree or higher:  30.0% 

REAGAN:  The Killer of America’s Prosperity
From 1950 to 2010 the population of the United States of America doubled (+104.0%.) The Gross Domestic Product (GDP) tripled (+218.1%.) The median annual income is eleven times more than 1950 (+1028%.) Life expectancy has increased by over 15% (15.4%.) Men AND women are marrying an average of over five years older in 2010 than they did in 1950 (men +23.7%, women +28.6%.) The percentage of people with at least a high school degree is now almost 90% versus 34% in 1950 (+153.6%.) Today, 30% of our citizens have at least a college degree versus 6% in 1950 (+383.9%.)

Something went right for America in the last 60 years. But that is changing.

Prior to the Great Depression, Republicans controlled the House and Senate for the majority of the previous 70 years. After the Great Depression both the House and Senate was under Democratic control until 1980. In 1980, America began folowing the conservatives agenda (Reagan 1980-1988, Bush 41 1989-1992, Republican control of Congress 1994-2008) of dismantling the government at all levels, start more wars, give more money to the wealthy, and give less help for the un-wealthy. Since 1979, the wealthiest 1% after-tax income has increased by 200%.

U.S._Income_-_Changes_by_Income_Group_1979-2011

The 1% are 200% wealthier since conservatives took control of the government

Since 1980, annual increases in U.S. Gross Domestic Product (GDP) has stalled and fallen.

GDP Growth by Year

ANNUAL GDP GROWTH: Post World War II, U.S. annual GDP began a steady growth until shortly after Ronald Reagan became President.

GROWTH SACRIFICED FOR GREED
Post-war prosperity was spurred by significant federal government projects and programs. Conservatives derailed that by blaming government for economic issues that were caused by corporate and business greed.

Despite the obvious failure of the Reagan agenda, conservatives have taken a position of complete denial and fantastical thinking. They no longer believe they have any obligation to acknowledge or respect the rest of America. Conservatives are behaving as a child would behave when they are not getting their way, even though their request is completely inappropriate. Rather than accepting that President Obama was elected twice by a majority of Americans, Republicans have blocked all efforts to move forward on measures proven to generate American prosperity because it would make those that have more, give more.

Reagan conservatives have failed and they are backed in a corner of failure. They will not accept reason, nor facts. Civility would force them to accept their failure, so they must be uncivil. They are willing to destroy America, rather than acknowledge failure.

WHY ARE WE HERE?
America has experience massive change in the past 65 years. Most of that change has been good, but the one aspect of the American concept, the idea that we are all created equal, is the one issue in our country that has cast a shadow over us for centuries. White males believe that they are superior to all others and as our demographics have changed Caucasians have worked to obstruct equality rather than accept it.

Segregation was not considered racist until it became obvious it was motivated by whites who were racist. Dismantling government programs that benefit the poor and those in need may not be considered racist, until we realize that these ideas have been pushed forward almost exclusively by white politicians. Telling America that the rich are too burdened to pay a fair share of their taxes is not considered racist until you examine the loop of rich white people giving money to white politicians to pass laws that will reduce taxes on the wealthiest who are almost all white.

America is a country that has yet to commit to everyone being equal. In the 1950’s, white people took their money and ran away to the suburbs. In the 1960’s, the federal government finally stepped in and paid attention to the unequal treatment of African-Americans. In the 1970’s, we became distracted by unethical leaders, war, oil shortages, and inflation. In the 1980’s, we were conned into the idea that our government was to blame for all our problems in the 1970’s, while the Reagan spent money that America didn’t have to spend. In the 1990’s, the conservatives regained control of Congress and began dismantling the federal government and ending ethical business oversight. In the 2000’s, Republicans led America down a path of war and destruction that almost wiped out our economic system.

Why we are here is because we have become weak. We have listened to fools and we know they are fools. They are willing to tear America apart for greed and their own racist ideals. To a racist, compromise is unthinkable, and that is why conservatives will never work towards a unified nation.

THE SERIES:  The 1950’s    The 1960’s    The 1970’s    The 1980’s    The 1990’s    The 2000’s    

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Other Pages of This Blog

  • About Paul Kiser
  • Common Core: Are You a Good Switch or a Bad Switch?
  • Familius Interruptus: Lessons of a DNA Shocker
  • Moffat County, Colorado: The Story of Two Families
  • Rules on Comments
  • Six Things The United States Must Do
  • Why We Are Here: A 65-Year Historical Perspective of the United States

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