3rd From Sol

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3rd From Sol

Category Archives: Technology

Pokémon GO Partners With Starbucks

08 Thursday Dec 2016

Posted by Paul Kiser in Branding, Business, Communication, Customer Relations, Customer Service, exercise, Green, Information Technology, Internet, Public Image, Public Relations, Relationships, Social Interactive Media (SIM), Social Media Relations, Technology, The Tipping Point

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Apps, Games, Gyms, phone apps, Pokémon, PokéStops, Pokemon GO, smartphones, Starbucks

It's official!

It’s official!

It’s no longer rumor. Pokémon GO is now a partner with Starbucks, and it is the perfect match.

At shortly after noon today (8 December 2016,) Mountain Standard Time, Niantic (the developer/partner of the Pokémon GO app for The Pokémon Company International aka: TPCi) turned on over 7,500 new PokéStops and Pokémon Gyms at Starbucks locations around the United States. Starbucks also began serving Pokémon GO frappuccinos to complete the partnership.

During its July launch, Pokémon GO placed PokéStops and Gym in retail centers and malls, creating a windfall of potential customers; however, businesses were not active partners with Pokémon (TCPi.) This week’s launch of business partnerships with Starbucks and Sprint (launched yesterday) signals a new era in cross-pollination of business interests with increased customer traffic created by the Pokémon GO game.

Rumors suggest that Pokémon GO is not finished in December surprises. The most anticipated update is the addition of the second generation of Pokémon GO characters. Trainers (players) are running out of new characters to capture, so a holiday event that includes expansion of the character field would be vital to keeping trainer interest.

Stay tuned!

The End of Reliable Polling?

07 Monday Nov 2016

Posted by Paul Kiser in Aging, Communication, Education, Government, Higher Education, Opinion, Politics, Technology, US History

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2016, Conservatives, Donald Trump, Election, Election 2016, Elections, Hillary Clinton, polling, polling data, Presidential candidates, Presidential race

Latest Huffington Post poll

Latest Huffington Post poll

Tomorrow night the United States of America may be in for a shock. Donald Trump is going to lose, but the question is by how much. I think the loss will be surprising. I am not a statistician, nor do I have access to polling data, but there is a reality that polls don’t take into account for in today’s world. Intelligent people don’t like to respond to polls.

Phone calls at home are annoying to everyone, but decades of abuse by telemarketing companies and caller ID technology have made answering the phone without knowing who is calling a vestige of the past. Polls rely on talking to people on the phone, and when people don’t answer, polls don’t work.

This impacts this election year because there is a bias in those who support Donald Trump and those who support Hillary Clinton. Just look at interviews of Trump supporters. These people can’t shut up. They have no ability to filter themselves, and they are desperate to tell people how much they don’t know. Trump supporters are begging for attention, and when someone calls them to ask them their opinion, they leap at the opportunity.

Clinton supporters are not as eager to make a spectacle of themselves. You don’t see Clinton supporters trying to be seen by the news media, and it would be logical that they don’t want to answer annoying, twenty-minute phone calls that ask them personal questions.

In addition, many conservative campaigns are putting out manipulative polls that force people into answering the questions in their favor, so they can appear to be leading. Intelligent people can recognize this, while Trump supporters fall for it.

I predict that Trump will lose by twenty points or more.

Earthbound Astronauts

03 Tuesday Nov 2015

Posted by Paul Kiser in Communication, Government, Internet, Science, Space, Technology, Travel

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ESA, International Space Station, ISS, NASA, NASA ISS Live Experiment, Tracking Map

Everyday I have the pleasure of joining the International Space Station (ISS) orbiting 250 miles (400 km) above Earth. This is possible because NASA has high-definition (HD) cameras that stream live video of Earth from the International Space Station. The public may connect to this video stream from the comfort of their home with a DSL or higher Internet service. This makes it possible for millions of people to have the view of Earth from space without having to experience liftoff, special toilets, re-entry, and landing.

Streaming image below is a live video feed from the International Space Station.

Broadcast live streaming video on Ustream

Courtesy of NASA TV
Click on the ‘Play’ button to begin live streaming from ISS. (If screen is all black, ISS is on night side of Earth)

This “experiment” began in April 2014, and is meant to test the equipment needed for continuous video streaming from a space environment. It is one ISS experiment that makes us part of the ISS crew and allows us to enjoy their view of Earth almost anytime we desire.

You can watch this video feed:

  1. Above on this page.
  2. On NASA TV (click on the text to go there now.)
  3. Through an application (app) on your phone or tablet.

Some things to note:

  • Each orbit takes approximately 90 minutes and about 30 minutes of each orbit is on the night side of Earth, therefore the screen may be all black.
  • ISS loses streaming signal several times during each orbit when it is out of range of equipped Earth-based communication centers.
  • Cameras and/or angles can change.

If you want to know where ISS is over Earth go to the following link:  ISS Tracking Map

Screen shot images from the ISS HD cameras:

View from ISS as it flies over the Bering Strait area

View from ISS as it flies over the Bering Strait area

Looking southeast as ISS flies over the Northern Pacific

Looking southeast as ISS flies over the Northern Pacific

Looking straight down at the Pacific Ocean

Looking straight down at the Pacific Ocean

View to the northwest as ISS slides into night over Chile

View to the northwest as ISS slides into night over Chile (two Soyuz spacecraft docked)

Living in the Imminent

27 Tuesday Oct 2015

Posted by Paul Kiser in Government, Honor, Passionate People, Pride, Random, Science, Space, Technology, Travel

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astronauts, cosmonauts, death, ESA, International Space Station, ISS, Japan, NASA, orbit, Russia, scientists, Space, USA

international-space-station-completeSix people near death 

Don’t they know?

They show no fear

They have to know.

They live surrounded by a monster that kills without effort

Yes, in this millisecond they live in peace

In the next they could die in horror

We have no reason to fear walking outside

But these six

They should have reason

Death awaits outside with the tools of the universe

Radiation, heat, cold, or even nothing can kill

These six live where no one should

Yet, these six rob Death

These six live flawlessly where perfection matters

These six know Death and know his tools

Yes, these six know and know the risk

Just before sunrise or just after sunset

We watch them go by

We walk outside and watch them go by

For them, sunrise comes, sunset goes many times a day

But rarely do they go outside to watch

They know what is waiting outside

They know the risk

And three by three they will come and go

Three to rob death, three to come home

Three to look up to, and three to celebrate

Six people near death

But alive and well

Why Blog? Why Not? Six Reasons

07 Wednesday Oct 2015

Posted by Paul Kiser in About Reno, Branding, Communication, Generational, Health, Information Technology, Internet, Lessons of Life, Passionate People, Photography, Public Image, Public Relations, Social Interactive Media (SIM), Social Media Relations, Technology

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art, Blog, Blogging, expression, self awareness, thoughts, writer, writing

Why Blog?

Because it’s there.

Blogging is the sand castle of writing, but waves don't wash it away

Blogging is the sand castle of writing, but waves don’t wash it away

  1. Blogging is not a path to fame or fortune. If you think people are going to hang on your every blog post, you will likely be disappointed. If you think your blog is going to change the world, you will likely be disappointed. If you think people are going to pay you to write, you will likely be disappointed.
  2. Blogging is the opportunity to write. Like dance, or acting, or painting, blogging is a creative art. The more you write, the better your skills. The more skilled, the more satisfying.
  3. Blogging is expression. It is a public diary that exposes who you are and what you think. If you try to be someone you’re not, you likely will be embarrassed.
  4. Blogging is long term. If your measure of success is the number of readers who read yesterday’s blog, you probably shouldn’t blog. The Internet is a library and Google is the librarian. Five years from now someone may search for information and discover your blog is exactly what they needed. That is success. Remember, your blog is one among billions, but time is without measure.
  5. Blogging is about legacy. Your children’s children will have the opportunity to get to know you through your blog. It will expose them to your mind and your passions. Somewhere down the ancestry line will be a grandchild or great-grandchild who thinks exactly like you, and they will treasure the opportunity to get to know themselves through your writing.
  6. Blogging is about finding yourself. Writing down our internal discussions can be revealing. We may not fully understand our values and who we are until it comes back to us in our own words.

Most people cannot fathom why anyone would blog, but if you blog, you are not ‘most people.’ That alone should reassure you of the value of blogging.

A Failure of Communication

06 Tuesday Oct 2015

Posted by Paul Kiser in About Reno, Branding, Business, Communication, Crisis Management, Customer Relations, Customer Service, Education, Generational, Government, Higher Education, Information Technology, Internet, Management Practices, parenting, Print Media, Public Image, Public Relations, Social Interactive Media (SIM), Social Media Relations, Technology, Traditional Media, Universities, Website, Women

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CAS, charter schools, Communication, Coral Academy of Science, Education, elementary, emal, Facebook, Gulen movement, Gulen Schools, high school, Iman, Instagram, K-12, middle school, Nevada, Reno, Teaching

“What we got here is a failure to communicate“
Prison Warden in Cool Hand Luke

Organizations should use extreme caution in employing anyone over forty-five for handling public image and public relations. I fall into that bracket and I’ve been studying social media since 2007, but I only know enough to understand that most ‘professionals’ of the traditional media don’t have a clue when it comes to communicating information to people in this century.

Traditional media professionals reminisce about the glory days when the game was to be on good terms with the editor of the local newspapers, have drinks with the news directors of the local television stations, and talk shop with the other local public relations (PR) directors at the bigger companies. Those were the days when a phone call could land a big story for the local news that would launch a new product or service. Top management would pat the PR guy on the back (or on the butt if the person was female) and tell him or her what a great job they did.

Those days are over.

The Internet, Facebook, customer reviews, Twitter, Yelp, and a thousand other media channels severely wounded traditional media and the old ways are never coming back. Yet, talk to an old PR person and say that nothing has really changed. It’s all about who you know. Old PR people don’t have a clue at how silly they sound.

I was at a school board meeting for a public charter school last week where a self-professed ‘expert’ in public relations announced that she was at a conference and learned that people no longer used websites to obtain information. She said that parents of school-age children only paid attention to Facebook and Instagram.

Actual "Principal's message" from current school website....written at least three years ago

Actual “Principal’s message” from current school website….written at least three years ago

It should be noted, and that the school’s website is one of the worst on the Internet, and that the school is known for its severe deficiency in communicating information to parents.

Public Communication 2015
As part of the out-of-touch generation, take my advice with a grain of sodium chloride, or whatever water retaining additive you choose, but here is what I have learned in the past eight years.

It is true that many people from different generations tend to engage in social media at varying levels; however, there is no one single media that can reach everyone regardless of their generation. Education level, social economic status, and language all play a role in where people gather information. To declare that there are one or two media sources that parents of school-age children rely on is arrogant at best, and more likely, ignorant.

Any organization’s strategy has to be to use every possible form of media delivery to reach the stakeholders. In the case of a school, information has to be delivered through student folders, phone call announcements, in-school announcements, school website, parent emails, mail, Public Service Announcements (PSA,) school’s Facebook page, etc. Information must also be repeated in order to reach people when they’re listening. A single Facebook post is like going to a street corner at 6:00 AM and yelling out information and then assuming that everyone who passes by that street corner that day will hear the message.

But just sending out the same message through all the channels is ineffective. Social media channels are best used as a ‘reminder’ or ‘alert’ forum with a link back to one source (e.g.; the school website.) Long posts on Facebook make the information less likely to be read both now and in the future. Short posts with a link to more information for those interested is the most efficient method of delivery.

The website is NOT dead. In fact, it is more vital than ever. A charter school’s website is an information source for those considering enrolling their children, a primary source for parents for detailed information, and it establishes the public image for the school. A Facebook page is vital, and if you have a brilliant administration, Twitter can be the inside source for parents who want to know the inside scoop of what is happening now, but the school website will always be the 24/7/365 place for vital information.

It will take a decade or more to weed out the old PR professionals who live in the past; however, it doesn’t take a sixteen-year-old to know when someone doesn’t understand how to communicate in this century. If the stakeholders say they are not being adequately informed, it’s obvious the organization has a problem.

Rebirth of the Liberal

25 Friday Sep 2015

Posted by Paul Kiser in Education, Ethics, Government, Government Regulation, Green, Health, Higher Education, History, Honor, Passionate People, Politics, Pride, Religion, Respect, Space, Taxes, Technology, Universities, US History

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anti-American, Bernie Sanders, conservatism, Conservatives, Elizabeth Warren, Liberal, liberalism, liberals, Pledge of Allegiance, President Barack Obama

Liberals, Inc.

Liberals, Inc.

The values and traditions of liberalism in the United States of America is experiencing a Renaissance. This is a not a time for a cautious return to a government by and for the people.  It is a time to boldly stand up for intelligence in political office.

The disastrous policies of George W. Bush, coupled with decades of conservative efforts to put our country in retreat have met with consistent failure. Those failures have forced conservatives to put up artificial issues that appeal to a distinctly anti-American segment of the population, but that has only driven them into a corner.

Conservative politicians strain to win applause from the stupid and the ignorant, but the United States needs and deserves smart, not stupid. Liberals must now step up and engage our citizens and remind them that politics in our country is not to be entertainment for small minds. We have to expose the absurdity of 2015  “conservative values:”

When everyone has guns in public, innocent people die. Gun ownership without rules is anarchy. Laws protect people from those who are too stupid to know better. It’s not about taking guns away; it’s about protecting the innocent from the stupid.

Our government is a blessing, not a curse, and we pay for the privilege of living in this great country by paying our taxes and doing so without complaint.

Unregulated business is the playground of the unethical and immoral. Business is motivated by greed and destruction of competitors. Without government, ethical businesses can’t survive.

If a group of people on an island were running out of fresh water, the liberal mind would determine how to obtain more water, and the conservative mind would begin planning on who they can kill.

The confederate flag is the symbol of racists and traitors who tried to steal part of America away from then attempted to overthrow our country. The confederate flag is a heritage of losers and has no place among a nation of winners.

Government is not a place for religion, nor a country where a majority religion is to dictate the beliefs and morals for all citizens. America is a country that offers freedom FROM religion, not slavery to a religion.

War is the opium for the 2015 conservative. When in doubt the conservative wants to wage war, but war never results in a quick and easy peace. War devastates all involved and it is rarely the leaders who started the war who pay the heaviest price.

The time to coddle the wealthy is past. Money is not the measure of a human, nor does it give special privilege to a person in a country where all citizens are created equal.

For 35 years conservatives have been shouting down common sense and intelligence with false accusations, deceptions, and biased fear mongering. It’s time that loyal Americans regained their voice.

To be liberal is to be an American that loves our country and our government. We believe that all humans are created equal. We believe that our country becomes stronger, not weaker through diplomacy and respect for other countries. We believe that education is the foundation to a better life and schools should be more than a cheap training ground for dead-end service jobs. We believe that when government spends money it provides jobs and needed infrastructure that helps grow our economy.

The call of liberalism is not for everyone, nor is it restricted to one party. Our country’s founders were liberals who broke away from conservatives who wanted to stay loyal to the English King. Republicans were liberal when Abraham Lincoln stood up against domestic enemies that sought to defile our Constitution. Franklin D. Roosevelt was liberal when he made our citizens believe in the greatness of our country. Dwight D. Eisenhower was liberal when he made the Interstate Highway System a reality. John F. Kennedy was a liberal when he said we could go to the Moon and back.

Elementary school children can grasp the values of conservatives. The egocentric concept that everyone else exists to serve their needs is a common attitude of children and conservatives.

However, it takes significant maturity and intelligence to understand liberal values. It requires the person to see themselves as part of a greater society. A liberal knows that respect, cooperation, humility, and honor cannot be compromised for a free society to function. Our original 1942 Pledge of Allegiance reinforced these values:

I pledge allegiance to the flag of the UNITED States of America, and to the REPUBLIC for which it stands, ONE NATION, INDIVISIBLE,  with liberty and justice FOR ALL.

We are a republic, not an oligarchy. We are one nation that shall not be divided. We shall have liberty and justice for all, not just for those with the most money, nor the most guns. 

We are a nation founded by liberals, built by those who believed in “Yes We Can.” Liberal ideals have been a part of every great achievement in our country. Conversely, conservative leadership has maligned and crippled this nation. It’s time we took our country back.

Science Versus Stupidity

31 Sunday May 2015

Posted by Paul Kiser in Ethics, Generational, Government, Government Regulation, Green, Health, Honor, Internet, Politics, Religion, Science, Social Interactive Media (SIM), solar, Technology

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belief, Bible, church, Conservatives, evolution, fact, Global warming, GOP, logic, Mythology, Republican, Republicans, scientific process, stupid, Stupidity, Tea Party

climatecartoon2

Earth: Victim of Stupidity

“Science doesn’t have all the answers.”

It’s hard to know where to start when someone makes a statement like the one above. ‘Science’ isn’t an entity, so it can’t possess anything, but beyond the poor grammar is the issue of motivation and failed logic.

When a person makes this statement their motivation is often in defense of religion. The idea seems to be that if science doesn’t have all the answers, then religious and mythological beliefs are valid. Using this logic one could say that because nitrogen doesn’t make up all of the Earth’s atmosphere, (air is 78% nitrogen,) then the air we breathe is all fairy dust.

No intelligent person would say that science has all the answers. We are just scratching the surface of understanding the mechanisms by which our universe operates. Even after science has shown us how one system works, scientists may discover that there are other factors that affect that system. We are on a path of discovery and we have a long way to travel.

However, there are no shortcuts. Just because science hasn’t fully explained everything doesn’t give anyone license to invent an explanation that is based on opinion or agenda. This includes explanations that were created over a thousand years ago by people who didn’t even understand that urination and defecation are the end process of digestion.

All science begins with asking a question. Why? How? What? In the process of answering those questions, the scientific process rules some things out. By narrowing down what isn’t a cause or a factor the scientist begins to clarify the important causes or factors. Religion ignores this process and immediately jumps to an answer that lacks any support other than, “Because I say so!”

I have no problem with anyone’s mythological beliefs…until the believer wants the rest of society to abide by those beliefs. Public policies, laws, education and regulations that exist or are governed by someone’s mythological beliefs is pure stupidity, even if a majority believe in the mythology.

Those that don’t ‘believe’ in evolution, global warming, vaccinations, or any other scientifically based fact are stupid. I’m not calling anyone names, I’m saying they lack intelligence and logical thinking. They are incapable of making good decisions. They are, by definition, stupid.

Believe in God? Fine. But, giving credibility to religious beliefs over scientific fact defines one as being stupid. Making religious beliefs part of societal laws is mass stupidity.

Goodbye to HelloFresh

30 Thursday Apr 2015

Posted by Paul Kiser in Business, Customer Relations, Customer Service, Green, Health, Information Technology, Internet, Management Practices, Public Image, Public Relations, Recreation, Technology

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cooking, eating, Food, food service, HelloFresh, home meal delivery, internet food, meal, meal choice, meat, vegetarian

Instructions for preparing HelloFresh meals

Instructions for preparing HelloFresh meals

We were not in the market for a home delivery meal service, but when I received a coupon for three meals for less than $30 from HelloFresh we took the plunge. 

HelloFresh is a subscription dinner service. For the normal price of $69/week we could have a UPS truck stop at our house every Tuesday (or any other day) with the ingredients and recipes for three meals. The box had three large ice blocks with the meat under them and the other ingredients on the top. The meals were enclosed in a large plastic bag in case the ice began to melt and leak.  

The meals were for two people, (you can get boxes with meals for four) and the quality of the ingredients were good with one exception, an avocado that was overripe. 

The issues with the service are as follows: 

Extremely limited menu – HelloFresh has two menus to select from, a meat menu and a vegetarian menu. You cannot mix the meals from the two different menus. On the meat menu, they offer three meals of their choosing, or we could have selected from two alternatives; however, we found the alternatives to be less palatable than the three primary choices. 

Odd menu choices – The lack of quality cuts of red meat on their menu is obvious. The red meat offerings during the two weeks were flank steak and a meal with hamburger mixed in with the stuffed pepper meal. The six meals were:

  • Pan-seared chicken & pea pilaf
  • Citrus skillet shrimp
  • Wasabi-glazed (flank) steak 
  • Goat cheese-stuffed chicken roulades
  • Indian stuffed peppers (with hamburger)
  • Oven-roasted salmon

Alternatives for week one were:

  • Fregola Sarda & Sweet Italian Sausage
  • Pea & Asparagus Gnocchi

Alternatives for week two were:

  • Mustard pork chops
  • Burst tomato & squash fusilli

The menu targets the person with eclectic taste and/or someone who loves the challenge of cooking new foods. If you are a person who can only find four or five acceptable choices on a typical 50 item restaurant menu, HelloFresh is not for you.

Heavy on frying – olive oil and the skillet are prominent aspects of preparing a HelloFresh meal.

Increased prep and clean up time – the HelloFresh website proudly states, “Cooking Made Easy.” This was not our experience. If you are an experienced chef you might be able to meet the prep times listed, but we found that it typically took about an hour to prep a HelloFresh meal. Clean up took at least two to three times longer than clean up for our own home cooked meals.

Confusing recipes – HelloFresh breaks down the recipe in steps; however, each step is written in paragraph form with multiple sub-tasks in each paragraph. It requires re-reading the same paragraph multiple times to make sure you don’t miss a step.

Cost – At almost $70 for three meals, HelloFresh is an expensive meal service. I estimate that the ingredients for each meal cost around $10, so we paid about $40 for shipping, meal planning, and ingredient procurement while still being responsible for the cooking and clean up.

Excessive delay between order and delivery – All orders for the next week must be in by Wednesday midnight of the previous week regardless of what day it is delivered. That means the food for the meals is probably ordered/finalized on Thursday. That would make the process for HelloFresh much easier, but it sacrifices convenience for the customer and means the ingredients delivered late in the week are likely as old as the ingredients delivered at the beginning of the week.

Of all the issues I have with HelloFresh, it is the lack of choice. The limitations set by HelloFresh indicate a minimal budget and a lack of commitment to the concept of home delivered meals. That suggests an organization that lacks the financial and human resources to meet the expectations of the customer.

I have tried to understand what market HelloFresh is attempting to capture; however, with the menu limitations, cost, and eccentric meal choices, it is mystifying who would pay for a glorified shopping service that places customer choice and convenience as secondary to their own.

Common Core: Are You A Good Switch Or A Bad Switch? Part III

25 Wednesday Mar 2015

Posted by Paul Kiser in Aging, College, Education, Ethics, Generational, Government, Government Regulation, Higher Education, History, Internet, parenting, Politics, Pride, Public Image, Public Relations, Science, Taxes, Technology, Universities, US History

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Common Core, Conservatives, conspiracy, funding, math, parent protests, reading, Republicans, school districts, school funding, teachers, Teaching, writing

PART III:  An Answer to the Question:  Good? or Bad?

Implementation of Common Core/US News and World Report

Implementation of Common Core

THE VERDICT
In the past year significant political forces have targeted Common Core. The protests have been at near hysterical levels in many communities around the country. The complaints about Common Core are as follows:

  • Standards create a factory-like environment that attempt to put all students in one ‘box.’
  • Teachers focusing on test scores, not educational achievement
  • Parents don’t understand math methods
  • United States history under Common Core is un-American because it includes both positive and negative aspects of the history of our country
  • A belief that parents should define school curriculum, not the school, district, state, or federal government
  • A belief that President Obama is behind the implementation of Common Core and other conservative conspiracy theories

Many of the issues have been generated by conservative voices after a push by Republicans during the past election cycle to ignite anger and votes against public education. Almost all of the complaints would have occurred from any attempt to improve and refine American educational techniques, especially when those improvements involve standardization for all American schools.

If you believe that setting minimum standards in reading, writing, and math is bad, then Common Core is bad. If you believe that children in your community should graduate with similar skills to other students around the country, then Common Core is good. If you believe that a high school degree should be the end of a person’s education, then Common Core is bad. If you believe that every student should receive an education that would prepare them for college, then Common Core is good.

THE REAL PROBLEM
Despite the politicizing of Common Core, there is a real issue in implementing any change in education. Funding.

Any business that seeks to upgrade or improve their methods knows that there is a real cost to any change. Yet, even smart business people seem to forget that to improve our educational system requires a major funding commitment. It takes money to research and establish new programs. It takes money to train school districts, principals, and teachers. It takes money to create new teaching materials, and it takes money to educate parents.

What Common Core is missing is the funding needed to make it a success. Until we can accept the fact that a commitment to education requires a commitment to funding, then we will continue using 20th educational techniques in a 21st century world. America’s efforts to update our educational system will cost money and Common Core is a victim of a society that has abandon quality education because it costs too much.

THE HYSTERIA OF THE LOUDEST VOICES
Unfortunately, Common Core lost a lot of support in the past twelve months. Much of that was due to the political rhetoric during last year’s campaigns, but some teachers are also pulling back support. This is not surprising. As parents become more vocal in opposition, few teachers are willing to oppose parent sentiment even if they are wrong.

Common Core is not a perfect educational system, but it does attempt to better prepare America’s children for a higher level of achievement. Most of the real issues can be resolved with better funding. Just as a school built in the 1950’s is no longer relevant for 2015, education methods of the pre-information era are not relevant today. Our population is continuing to increase and the skills our children must have to thrive as adults are going to advance. Education is going to be expensive, but if we don’t pay now, we will pay more later.

PREVIOUSLY:  Part I:  A Primer in American Education 
                            Part II:  What is Common Core?

Common Core: Are You A Good Switch Or A Bad Switch? Part II

25 Wednesday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Education, Ethics, Generational, Government, Government Regulation, Higher Education, History, parenting, Politics, Public Image, Public Relations, Taxes, Technology, Universities, US History

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Asian learning methods, Common Core, K-12, learning, math, mathematics, New Math, No Child Left Behind, parent involvement in school, parent reactions, students

PART TWO: What is Common Core?

Cartoon in Chicago Tribune about parent reaction to Common Core

Cartoon in Chicago Tribune about parent reaction to Common Core

The Third Generation of Standardized Education
The basic premise of the George W. Bush (43rd President) administration’s No Child Left Behind (NCLB) mandate was that reading, writing, and math are fundamental to all learning. This is a sound concept; however, these basic skills cannot supplant other subjects traditionally taught in K-12 schools, nor can they be isolated from those subjects. Our society, both business and personal interactions, require an adequate understanding of a wide variety skills and knowledge that exceed the basic skills of reading, writing, and math.

Common Core is an attempt to refine the concept of NCLB by creating standards for all schools that focus on reading, writing, and math, but it also folds these skills into other subjects that impact personal success in the 21st century. Common Core emphasizes teaching methods and outcomes, but leaves it to the State, school district, and school on how to incorporate the program into the curriculum.

Why Some Parents Dislike Common Core Math
Some of the methods adopted by Common Core have angered parents and politicians. In particular, the approach to teaching math. The math issue centers on bewildered parents who don’t understand the revised math teaching methods and why equations seem to be more complicated than when they attended school. The assumption by parents is that whatever they were taught is good enough for their children; however, that is not necessarily true.

Almost every adult in this country was taught that the symbol for a number (e.g.; ‘7’) was everything we needed to know about the number that it represents. We were taught to memorize how the symbol ‘7’ multiplied by the symbol ‘9’ equals the symbol ’63.’ That teaching method does not mean that the student understands that ‘7,’ ‘9,’ and ’63’ are symbols representing a group of objects. 

This is a subtle, but important understanding in math functions. The equation ‘7 x 9 = 63,’ means that we are taking a group of seven objects, adding eight more groups of seven, and determining the total of objects. That is much more complicated than just memorizing that 7 x 9 = 63, but it helps us realize that multiplication is a shortcut to manually counting out 63 objects individual, rather than grouping them.

The weakness of memorization of relationships between symbols also creates confusion as a student moves into higher mathematical equations. In algebra, geometry, and calculus the numeral symbols become less relevant. For example, X = (X+1) and Y = (X-3) can be confusing because ‘X’ stands for EVERY number.

The Credit Card Example
A man is given ten credit cards, but he is NOT told that each credit card represents an amount of money in the bank and, that if used, the money is replenished the next day. He is told how to use each credit card. One card is to buy gas, one to use at the grocery store, etc. Today, he’s at the gas station and it so happened that two of his friends are already there. He decides to pay for his friend’s fuel, which they appreciate. They go on their way, but when he tries to pay for his fuel, the credit card is declined. He didn’t understand that the card represented a limited amount of money, he just assumed it could be used for any amount of fuel. That is similar to how math has been taught in the past. We may have known what to do with the numbers (symbols,) but we may not have fully understood that numbers are just symbols.

Good News, Bad News
Parents objections to the new math teaching methods are a good sign that our children are gaining a deeper understanding of mathematics than their parents did in school; however, parents need to be able to assist their children with homework.¹ This means parents need to be taught the new methods, but few if any schools have developed programs to teach parents because there is no funding available to accomplish the task.

Who Came Up With the Common Core Math Techniques?
Despite the belief that Common Core math techniques were invented in the past few years, the techniques were modeled off educational programs in certain Asian countries where they have been more successful at preparing students for college. In 2009, a coalition of State Governors and Educators worked together to build an educational program that would serve as a ‘best practices’ guide for American schools, which was the birth of Common Core.

NEXT:  Part III:  An Answer to the Question – Good? or Bad?
PREVIOUSLY:  Part I:  A Primer in American Education 

¹Most studies indicate that students perform better when parents are involved in their children’s education. At the very least it indicates to the child that their parents place a high value on becoming educated.

Epilogue : The 2010’s

20 Friday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Education, Ethics, Generational, Government, Government Regulation, Health, Higher Education, History, Honor, Information Technology, Internet, Politics, Pride, Public Image, Public Relations, Religion, Respect, Science, Social Interactive Media (SIM), Social Media Relations, Space, Taxes, Technology, Traditional Media, Universities, US History

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Caucasian, college graduates, Conservatives, Equality, GDP, high school graduates, poor, racism, racists, Reagan agenda, Republicans, Ronald Reagan, The 1%, un-wealthy, wealthy, White politicians

The 2010’s – End of Civility

Image credit: J. Scott Applewhite/AP.

White Conservatives: “Go F**k Yourselves America”

  • Population:  308.7 million
  • Gross Domestic Product (GDP) per capita:  $47,805
  • Median Annual Income:  $47,793 
  • Life Expectancy:  78.7
  • Average Age at Marriage:   Men 28.2, Women 26.1
  • % of pop. w/high school degree or higher:  87.0%
  • % of pop. w/college degree or higher:  30.0% 

REAGAN:  The Killer of America’s Prosperity
From 1950 to 2010 the population of the United States of America doubled (+104.0%.) The Gross Domestic Product (GDP) tripled (+218.1%.) The median annual income is eleven times more than 1950 (+1028%.) Life expectancy has increased by over 15% (15.4%.) Men AND women are marrying an average of over five years older in 2010 than they did in 1950 (men +23.7%, women +28.6%.) The percentage of people with at least a high school degree is now almost 90% versus 34% in 1950 (+153.6%.) Today, 30% of our citizens have at least a college degree versus 6% in 1950 (+383.9%.)

Something went right for America in the last 60 years. But that is changing.

Prior to the Great Depression, Republicans controlled the House and Senate for the majority of the previous 70 years. After the Great Depression both the House and Senate was under Democratic control until 1980. In 1980, America began folowing the conservatives agenda (Reagan 1980-1988, Bush 41 1989-1992, Republican control of Congress 1994-2008) of dismantling the government at all levels, start more wars, give more money to the wealthy, and give less help for the un-wealthy. Since 1979, the wealthiest 1% after-tax income has increased by 200%.

U.S._Income_-_Changes_by_Income_Group_1979-2011

The 1% are 200% wealthier since conservatives took control of the government

Since 1980, annual increases in U.S. Gross Domestic Product (GDP) has stalled and fallen.

GDP Growth by Year

ANNUAL GDP GROWTH: Post World War II, U.S. annual GDP began a steady growth until shortly after Ronald Reagan became President.

GROWTH SACRIFICED FOR GREED
Post-war prosperity was spurred by significant federal government projects and programs. Conservatives derailed that by blaming government for economic issues that were caused by corporate and business greed.

Despite the obvious failure of the Reagan agenda, conservatives have taken a position of complete denial and fantastical thinking. They no longer believe they have any obligation to acknowledge or respect the rest of America. Conservatives are behaving as a child would behave when they are not getting their way, even though their request is completely inappropriate. Rather than accepting that President Obama was elected twice by a majority of Americans, Republicans have blocked all efforts to move forward on measures proven to generate American prosperity because it would make those that have more, give more.

Reagan conservatives have failed and they are backed in a corner of failure. They will not accept reason, nor facts. Civility would force them to accept their failure, so they must be uncivil. They are willing to destroy America, rather than acknowledge failure.

WHY ARE WE HERE?
America has experience massive change in the past 65 years. Most of that change has been good, but the one aspect of the American concept, the idea that we are all created equal, is the one issue in our country that has cast a shadow over us for centuries. White males believe that they are superior to all others and as our demographics have changed Caucasians have worked to obstruct equality rather than accept it.

Segregation was not considered racist until it became obvious it was motivated by whites who were racist. Dismantling government programs that benefit the poor and those in need may not be considered racist, until we realize that these ideas have been pushed forward almost exclusively by white politicians. Telling America that the rich are too burdened to pay a fair share of their taxes is not considered racist until you examine the loop of rich white people giving money to white politicians to pass laws that will reduce taxes on the wealthiest who are almost all white.

America is a country that has yet to commit to everyone being equal. In the 1950’s, white people took their money and ran away to the suburbs. In the 1960’s, the federal government finally stepped in and paid attention to the unequal treatment of African-Americans. In the 1970’s, we became distracted by unethical leaders, war, oil shortages, and inflation. In the 1980’s, we were conned into the idea that our government was to blame for all our problems in the 1970’s, while the Reagan spent money that America didn’t have to spend. In the 1990’s, the conservatives regained control of Congress and began dismantling the federal government and ending ethical business oversight. In the 2000’s, Republicans led America down a path of war and destruction that almost wiped out our economic system.

Why we are here is because we have become weak. We have listened to fools and we know they are fools. They are willing to tear America apart for greed and their own racist ideals. To a racist, compromise is unthinkable, and that is why conservatives will never work towards a unified nation.

THE SERIES:  The 1950’s    The 1960’s    The 1970’s    The 1980’s    The 1990’s    The 2000’s    

This is Why (2015 vs the 2000’s)

19 Thursday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Crisis Management, Education, Ethics, Generational, Government, Government Regulation, Health, Higher Education, History, Honor, Information Technology, Internet, Politics, Pride, Print Media, Privacy, Public Image, Public Relations, Religion, Respect, Science, Social Interactive Media (SIM), Social Media Relations, Space, Taxes, Technology, Traditional Media, Universities, US History

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2004 Tsunami, 9/11, Afghani, Amazon.com, Anthrax, Assault weapons ban, Conservatives, Election 2000, Facebook, Florida vote counting, George W. Bush, Global Financial Disaster, Global warming, Hurricane Katrina, Iraq, Mars, NASA, Opportunity, Pope John Paul II, President, President Barack Obama, Republicans, Rovers, Saddam Hussein, Smartphone, Space Shuttle Columbia, Spirit, Supreme Court, Texting, Twenty-ohs, Twitter, Virginia Tech Massacre, Wikipedia, YouTube

The 2000’s – The Defeat of America

Decade of Fear: Y2K, 9/11, WMD's, Katrina, Banking Collapse, Unemployment, Global Warming, Putin, ISIS

Decade of Fear: Y2K, 9/11, WMD’s, Katrina, Banking Collapse, Unemployment, Global Warming

  • Population:  281.4 million
  • Gross Domestic Product (GDP) per capita:  $44,492
  • Median Annual Income:  $40,703
  • Life Expectancy:  76.8
  •  Average Age at Marriage:   Men 26.1, Women 23.9
  • % of pop. w/high school degree or higher:  80.4%
  • % of pop. w/college degree or higher:  24.4% 

TWENTY OH’s
If the 1990’s were a seismic event of technological and social change, the twenty-oh’s is when the tsunami of change hit. Had nothing else happened but the advancement of the Internet, the changes by that alone would have drastically remade the world as we knew it; however, the twenty-oh’s were not content in merely redefining society and the way we communicate, the first decade of the new millennium was going to do an extreme makeover of all our expectations in life. Here are twenty things that made us say Oh!

  1. Y2K, the disaster that never came (Jan. 2000)
  2. Elections of 2000
    1. Florida election fiasco (Nov./Dec. 2000)
    2. Supreme Court appoints George W. Bush as President (Dec. 2000)
  3. Attacks of September 11, 2001
  4. Anthrax letters
  5. Wars of Just Because
    1. Afghanistan (2001-2014)
    2. Iraq (2003-2011)
  6. Rise of Smaller and Smarter Technology (Entire Decade)
    1. Smartphone
    2. Texting
  7. Space Shuttle Columbia destroyed on reentry (Feb. 2003)
  8. Mars Rovers bounce to successful landings and missions
    1. Spirit (June 2003)
    2. Opportunity (July 2003)
  9. Saddam Hussein captured (Dec. 2003)
  10. Assault weapon ban expires (Sept. 2004)
  11. Online Wonders
    1. Amazon.com
    2. Facebook
    3. Twitter
    4. Google
    5. YouTube
    6. Wikipedia
  12. Indian Ocean Earthquake/Tsunami (Dec. 2004)
  13. Pope John Paul dies (Apr. 2005)
  14. Global Warming
  15. Hurricane Katrina (Aug. 2005)
  16. Virginia Tech Massacre (Apr. 2007)
  17. Global Economic Disaster (2007-08)
    1.  Financial giants collapse
    2.  Housing market collapses
    3. Auto industry collapses
    4. Massive unemployment
  18. Price of gas soars, and falls….as a function of conservative politics
  19. Barack Obama elected as President (Nov. 2008)
  20. Nuclear weapons
    1. Iraq
    2. North Korea

The Twenty-oh’s began with the most bizarre Presidential election in American history, followed by the most shocking attack on American soil since Pearl Harbor, followed by two United States initiated wars that would be fought simultaneously, followed by the loss of the Space Shuttle and its crew on reentry to Earth, followed by an earthquake/tsunami that would kill almost a quarter of a million people in 14 countries in one day, followed by a massacre at Virginia Tech, followed by a near meltdown of our global financial system, followed by an African-American being elected as President.

THE GREAT CONSERVATIVE FAILURE
Despite all that happened, it was politics that defined the 2000’s. Keeping with the two-faced Reagan policy of “America Can’t” and money must be taken from the poor and given to the rich, President George Bush took the cost of running two wars off the books so that he could look like he was cutting government spending when he was, in fact, putting the government deeper in debt and running massive deficits.

Behind the scenes, a decade of conservative-driven deregulation in the financial industry created a bad debt bomb that exploded in 2007-08. Almost overnight, America’s economy was devastated by greed and a lack of common sense. People who saw the disaster coming took the attitude that everyone else was unethical, so why should I be the only good person? When the curtain fell on Wall Street, Republicans, who created the environment for the disaster, quietly stepped away and whistling as if they were unaware there was a problem.

Bush 43, was completely out of his league in dealing with the problem. To repair the damage to our economy would require taking actions that was would essentially prove that the Reagan doctrine was the cause of the disaster, and President Bush was not willing to take the necessary actions. Fortunately, Barack Obama had just been elected and, with Bush impotent in action, the 44th President stepped up and began to manage the crisis and establishing a plan of recovery.

The Republican caused disaster did not cause conservatives to humbly acknowledge their failure, but rather pushed them to further deny the facts. As the economy began recovering, conservatives began blaming Democrats for not making the recovery happen faster. As conservative predictions of Democratic policy failure began to be proven wrong, conservatives began raising absurd and meaningless issues to redirect people’s attention (e.g.; Obama was not an American, Obama was a Muslim, Obama had a secret plan to take everyone’s guns away, etc.) 

Because the Reagan doctrine was based on white, 1950’s suburban thinking, the hate for President Obama came naturally to the white, male voter. Instead of a political correction for the failed Reagan agenda, conservatives became even more rabid and illogical. By the end of the decade America was heading for defeat at the hands of conservatives who had taken away American prosperity and were unwilling to accept any idea that didn’t match their failed version of the world.

NEXT:  Epilogue

THE SERIES:  The 1950’s    The 1960’s    The 1970’s    The 1980’s    The 1990’s

This is Why (2015 vs the 1980’s)

15 Sunday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Crisis Management, Education, Ethics, Generational, Government, Government Regulation, Health, Higher Education, History, Honor, Politics, Pride, Public Image, Respect, Space, Taxes, Technology, Traditional Media, Universities, US History

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1980, 1980's, Afghanistan, American Hostage Crisis, civil war, Cold War, Communism, FBI informant, George Bush, Grenada, Iran, Iran-Contra, Lebanon, Libya, Middle East, patriotism, Ronald Reagan, Russia, Soviets, USSR

The 1980’s – Political Con Game

President Ronald Reagan:  Actor, Cowboy, FBI Informant

President Ronald Reagan: Actor, Cowboy, FBI Informant

  • Population:  226.5 million
  • Gross Domestic Product (GDP) per capita:  $28,957
  • Median Annual Income:  $16,354
  • Life Expectancy:  73.7
  •  Average Age at Marriage:   Men 24.7, Women 22.0
  • % of pop. w/high school degree or higher:  66.5%
  • % of pop. w/college degree or higher:  16.2% 

THE COWBOY PRESIDENT
The Republican leadership had been tainted by President Nixon’s Watergate scandal. In order to move back into power they needed a fresh face, and Ronald Reagan, an experienced actor, became that face. Reagan mostly had played nice guys and cowboys in the movies which formed the basis of his political persona. He was twice elected as Governor of California but twice (1968 and 1976) failed to gain the Republican party nomination in his quest to be President.

Ronald Reagan, who, in 1976, had fallen just short of winning the Republican nomination from incumbent President Gerald Ford, had finally won the party’s nomination and found himself as the beneficiary of the perfect storm of political crisis in 1979, that sunk President Jimmy Carter. As if to emphasize his luck, the American hostages in Iran were released on January 20, 1981, the same day that Ronald Reagan was sworn into office as President.

THE ERA OF WE CAN’T
President Reagan believed that government was to blame for America’s woes. Despite the role of the American corporation in damaging the our public image in the Middle East and their greed in price gouging that spurred inflation, Reagan proposed that it was the government that was at issue, not American business. He sold the idea to the public that America Can’t, meaning that government can’t and shouldn’t help its citizens to a better life. Reagan convinced the public that the wealthy are to be worshiped and the poor are guilty of laziness, so the government shouldn’t interfere with the natural order.

In his first year as President he pushed through tax cuts for those in the upper tax brackets (70% down to 50%) and in the lowest tax bracket (14% down to 11%,) buying him goodwill with all citizens; however, in 1986 he pushed through additional tax reform that cut the upper tax bracket down to 28% and increased the lower tax bracket to 15%, making the lowest wage earners pay more in taxes than they did when he took office. The irony of his tax increase on the lowest tax bracket was that his “Supply Side Economics” depended on people having more money to spend, which they didn’t by the end of his second term.

FALSE PATRIOTISM
Like many conservatives, Reagan’s patriotism was limited to only those who were of the same mindset. He was staunchly against communism and during the late 1940’s, he and his wife served as FBI informants, ratting out anyone in Hollywood they thought to be sympathetic to communists. This hate for communism manifested during his presidency in massive funding of weapon systems that forced the Soviet Union into military spending that they could not afford while they were also in an active war in Afghanistan.

Reagan, like most post-Vietnam war conservatives learned that showy patriotism for the American soldier as a warrior was vital in keeping the younger generation at bay when they were sacrificed to protect American business interests around the world. Reagan involved America in the invasion of Grenada (1983,) Lebanon Civil War (1983, ) and the bombing of Libya (1986.)

Reagan’s administration also defied Congress by secretly selling weapons to Iran, the country that held Americans hostage for over a year, and gave the money to an anti-communist group in Nicaragua. Later investigations could not prove Reagan’s direct involvement in the scandal; however, the reasoning behind the incident matched Reagan’s staunch anti-communist sentiments.

REAGAN’S TOPPLING OF THE CARDBOARD SOVIET UNION
President Reagan biggest con with the American people was his two-faced position on spending. He wailed loudly about the government spending too much and took money out of the hands that needed it the most, but in reality he was the Big Spender when it came to the military. He tripled the deficit during his eight years as President leaving his successor, George Bush, to try to find ways to pay for Reagan’s uncontrolled military spending.

Fortunately, for President Reagan, America was able to survive his addiction for spending, which was not true for the Soviet Union’s effort to keep pace with the United States. After spending too much on the Soviet space program, (that failed to advance technology for the common Russian citizen,) Soviet involvement in a 10-year war in Afghanistan, (that sent the mighty Russian army home without any significant achievement,) and building up the military might to match Reagan’s excessive spending, the Union of Soviet Socialist Republic went bankrupt.

The internal economic meltdown in Russia had a chain reaction with all of the Soviet aligned countries. Desperate East Germans sought to flee the economic disaster in their country and rejoin their cousins in West Germany. This eventually forced the East German government to either kill millions of their citizens, or open the borders completely. The fall of the Berlin Wall within a year after Reagan left office was quickly credited to him by conservatives who lauded his prowess in defeating a cardboard empire. The fact that it was self-inflicted wounds that caused the collapse of USSR and the other communist countries was ignored by those who wanted to glorify a cardboard President.

A LEGACY OF DEFEAT
As Reagan passed the conservative baton to George Bush at the end of the decade, America was fading as the world’s economic and technological leader. Government had been the catalyst in bringing America out of the Great Depression, beating the odds in World War II, improving our roads, building dams and power lines, and in countless other projects that no private business would dare attempt. The money spent by our government went directly into the hands of the private contractor, who then used it to pay employees and buy services and equipment from other private businesses.

But President Ronald Reagan ended that by using the government as the scapegoat for the misdeeds of the corporation. Without any proof the public accepted his premise that government was the problem and then he began to dismantle government and give the money to the wealthy.  It was a master deception by the actor/cowboy who pulled off one of the greatest political cons since Hitler.

NEXT:  The 1990’s

THE SERIES:  The 1950’s    The 1960’s    The 1970’s     The 2000’s    Epilogue

This is Why (2015 vs the 1960’s)

15 Sunday Mar 2015

Posted by Paul Kiser in Aging, Business, College, Communication, Crisis Management, Education, Ethics, Generational, Government, Health, Higher Education, History, Lessons of Life, Politics, Public Image, Public Relations, Religion, Respect, Space, Taxes, Technology, Traditional Media, Universities, US History

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African American, Blacks, Civil Rights, Cold War, Communism, Inner City, JFK, John F. Kennedy, Richard M. Nixon, Riots, Russia, Selma, Soviet Union, space race, Suburban Life, Suburbs, USA, USSR, Vietnam, WIN

Note:  This series premise is that we tend to see today’s world based upon what we experienced in the past. Different generations have different experiences, which can lead to different perceptions of what is happening in today’s world.

In this article we look at the 1960’s. 

The 1960’s – The Three Americas

The Decade of the Roar

  • Population:  180.0 million
  • Gross Domestic Product (GDP) per capita:  $16,986
  • Median Annual Income:  $5,600
  • Life Expectancy:  69.7
  • Average Age at Marriage:   Men 22.8, Women 20.3
  • % of pop. w/high school degree or higher:  41.1%
  • % of pop. w/college degree or higher:  7.7% 

AMERICA AS THE TECH AND COMMERCE GORILLA
The space race continued technological advancement for both the Soviet Union and the United States; however, USSR kept even the most simple advancements secret from everyone, including their own citizens. The space-related advancements for the United States were often generated by private contractors. The advancements that were not ‘Top Secret’ could be applied in open commerce and available to the private citizen. USSR didn’t lose the  Space Race when an American stepped on the Moon, they lost it when millions of Americans were able to buy consumer goods that incorporated technology generated by sending a human to the Moon.

This thrust America into the center of technological advancement in commerce. In addition to space technology, new super highways, power grids, and phone lines increased commerce. The capitalist system of “build only what we know will sell” was replaced with a new space age economy of “solve problems that no one ever thought of before.”

The downside of a growing economy is that when people have more money to spend, then greed steps up to take their money. It’s one thing for a business to raise their prices to cover additional costs, or to pay for improvements to their products or services, but when prices increased for the sake of greed, then worker wages must increase to help them pay for a higher cost of living. That was the root cause for the upward spiral of inflation in the 1960’s. 

AMERICA AS THE WORLD’s POLICE
Communist aggression and American pride clashed as China and Russia sought to halt the threat of bottom up government (self determinism) to their model of top down (power to the few.)  The space race was fueled by Russian moves to claim the ultimate higher ground. Russia, China, and the United States began winning over developing countries in a blatant attempt to win control of strategic regions around the world. Military might became a primary resource in diplomacy. Those who stood to make money through weapon development and sales were strong proponents of meeting aggression with aggression. Governments found that the concept of small wars as a means to prevent larger wars were more palatable to the public.

With the onset of smaller wars came the utilization of forcing young men into fighting wars, while those who made the decisions to fight went home to their families every night. The gap between those who sacrifice and those who benefit from war became crystal clear. Civil unrest across the nation against the Vietnam war created a split that was widely visible through national television news. America was no longer in a post-war honeymoon.

AMERICA FACING ITS OWN FAILINGS
The Civil War purchased an end to institutionalized slavery, but it didn’t end white domination of African-Americans. Societal tools to humiliate and dominate black people created a divided America based on skin color.

Determined to no longer be oppressed, African-Americans began to challenge white society. This caught many white Americans living in communities outside of the South by surprise. Meanwhile in the South, some white groups committed heinous crimes in an effort to derail any African-American challenge to the dual-class society that protected white supremacy. 

Few people fully understood how the United States of America could become so divided in the two decades following the World War II. Small town people sought simplistic solutions to issues for which they had very little understanding. The complexities leading to the chaos of the 1960’s were two much for a ‘Mayberry RFD’ mind.

With the boom in suburban living, the segregation of the races led to a flash point in many major cities. Whites choose to run away from inner city issues to live a sanitized life that sucked taxpayer money out of the neighborhoods that needed it the most. From the comfort of their new recliner in their new subdivision, white people embraced small-town thinking. Nuke Russia, nuke Vietnam, nuke Cuba, war protesters were just drugged out hippies, Blacks were responsible for their own failings, etc. were typical of positions of the 1960’s Caucasian.

NEXT:  The 1970’s

THE SERIES:  The 1950’s    The 1980’s    The 1990’s    The 2000’s    Epilogue

This is Why (2015 vs the 1950’s)

15 Sunday Mar 2015

Posted by Paul Kiser in Aging, Communication, Crisis Management, Education, Generational, Government, Higher Education, History, Lessons of Life, Politics, Pride, Science, Space, Technology, Traditional Media, US History

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1950, 1950's, post depression, post war, Space, space race, television

Why is the world like it is?

It is an interesting question. Unfortunately it is the wrong question. The world is what we perceive it to be and our perceptions are based largely on our experiences…or at least the experiences we tend to remember. This is why attitudes about the world are vastly different between generations. This doesn’t mean that age determines attitude, just that age contributes to attitude. 

So why do different generations tend to see the world differently?

The 1950’s – The Calm After the Storms

Mass Production of New Technology

  • Population:  151.3 million
  • Gross Domestic Product (GDP) per capita:  $15,029
  • Median Annual Income:  $4,237
  •  Life Expectancy:  68.2
  • Average Age at Marriage:   Men 22.8, Women 20.3
  • % of pop. w/high school degree or higher:  34.3%
  • % of pop. w/college degree or higher:  6.2%

POST DEPRESSION, POST WAR

If you were an adult, you just survived through the most massive conflict in history. Millions died directly or indirectly because of the war. The United States of America was expected to fold after the attack on Pearl Harbor. Instead, Americans pulled off a miracle by sacrificing normal daily life for a united country at war.

With victory in World War II came a fierce pride, but nobody was ready to rush into another war anytime soon. Despite that, a growing fear of Russia’s aggression put everyone on edge that they might be plunged into even a more horrible war than the one they survived.

Children of the 1950’s were witnesses to a traumatized adult population. Their grandparents lived through the Great Depression where the unthinkable financial disaster became everyone’s reality. Both grandparents and parents survived World War II. An event that stopped normal living and put everyone under the shadow of death and fear. Children also became a victim of the Cold War where fear of a global extinction event was a real possibility.

NEW ECONOMY
The massive industrialization for World War II created new jobs, more money, and a sudden burst of growth in the economy. Companies grabbed up anyone with advanced training or knowledge to incorporate advancements in technology created during the crisis of the war. People suddenly could afford luxuries like televisions, phones, cars and new homes. This prosperity was juxtaposed against the horrors that the world had experienced in the previous 20 years. It was truly the best of times and the worst of times. 

NEXT:  The 1960’s

THE SERIES:  The 1970’s    The 1980’s    The 1990’s    The 2000’s    Epilogue

A Glimpse of Education in Panama

22 Saturday Nov 2014

Posted by Paul Kiser in Customer Relations, Education, Information Technology, Internet, parenting, Passionate People, Technology, Travel

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Centro Educativo, children, Coronado, Educacion, elementary school, Panama, parenting, San Jose, school

2014NN_119DSC_0129 (2)

The Principal in the classroom in Panama

Teaching children is a challenge anywhere in the world. Culture, government, and environment all affect the quality of education. Still, it seems that the foundation of any great school is the dedication of the staff to the students.

Recently I was on my second visit to a community about 90 km (60 mi.) from Panama City, Panama. While in the area I decided to research their education system by dropping in on a local school, the Centro Educativo San Jose elementary school.

It should be noted that to truly understand the education system in Panama, I should first be proficient in Spanish, and second, I should visit multiple schools, both private and public, over a period of weeks or months. A thirty minute conversation with the Principal, who does not speak English, and a teacher acting as my interpreter is only enough to give a first impression.

However, there are clues about the quality of education that are instantly obvious and transcend language barriers.

2014NN_100DSC_0118 (2)Laughing children. It is difficult to bridle the enthusiasm of children, but some schools seem to manage to stifle the joy of childhood. Centro Educativo San Jose has not made this mistake. At this elementary school the children were well-behaved, but laughing and smiling. It was obvious they understood discipline, but they were obviously happy to be at school.

Panama celebrates Thanksgiving

Panama celebrates Thanksgiving

Helpful children. When I arrived I first met an adult with several children. I wasn’t sure of her role in the school (she may have been a parent,) but when I asked if she spoke English, she said, “No.” Instantly a young girl at her side pointed at one of the teachers and indicated she spoke English, then the girl quickly ran to the teacher and brought her to me. This girl knew she could help and did so without hesitation. That tells me that the school encourages critical thinking that empowers children with the ability to respond quickly to a situation.

Professional Staff. In the tropics the temperature is near 30° C (86° F) year round and the humidity wraps around you like a wet towel. There is no air conditioning at this school and any breeze is welcome in the classroom. Despite these environmental conditions, the staff at the school looked and acted professional.

What I learned during my visit surprised me. The students have access to computers and they have a ‘Technology Room” filled with computers. I couldn’t tell if the computers were connected to the Internet; however, I did not expect an 80 year-old public school to have dozens of desktop computers with flat screen monitors.

This school is funded by government support, which limits the per/student resources; however, most schools in Panama are private where parents pay $1,500 to $3000 per year for tuition.

Many schools in Panama operate double sessions with one group of students attending in the morning and another attending in the afternoon. At this school the morning session is 7 AM to 12 Noon, and the second session is 12 Noon to 5 PM.2014NN_120DSC_0130 (2)

While most private schools are open twelve months a year, public schools are in session March through December, and have ‘summer’ break in January and February.

I asked about homework and parent involvement and heard what I expected. Once the students leave the school they are not expected to do homework and parents are not typically involved in assisting the staff in school. In an environment of low pay and long working hours, parents likely have no time to be involved in their children’s education.

I was told the biggest challenge is teaching English to the students. The impact of being bilingual is significant in a working adult’s life in Panama, and anywhere else. Yet, It is hard to explain that to a child in rural Panama whose only encounter with another language is in the school.

I’m grateful to have the opportunity to visit the school, and hope to do it again the next time I’m in Panama. I apologize to the Principal and the teacher who interpreted for me. I failed to write their names down before I left. Both graciously gave me valuable time out of their schedule and I appreciate it.

It was a pleasure meeting dedicated professionals who are changing lives every day by caring about the future of the students in their school.

Espanol Version (Using Google Translate)

Enseñar a los niños es un desafío en cualquier parte del mundo. Cultura, gobierno, medio ambiente y afectan la calidad de la educación. Aún así, parece que el fundamento de cualquier gran escuela es la dedicación del personal de los estudiantes.

Hace poco estuve en mi segunda visita a una comunidad a unos 90 km (60 mi.) De la Ciudad de Panamá, Panamá. Mientras que en la zona me decidí a investigar su sistema educativo por meterme en una escuela local, la escuela primaria Centro Educativo San José.

Cabe señalar que para comprender verdaderamente el sistema de educación en Panamá, que primero debería ser competentes en español, y en segundo lugar, que debe visitar varias escuelas, tanto públicas como privadas, en un periodo de semanas o meses. Una conversación treinta minutos con el director, que no habla Inglés, y un profesor que actúa como mi intérprete sólo es suficiente para dar una primera impresión.

Sin embargo, hay pistas sobre la calidad de la educación que son inmediatamente obvias y trascienden las barreras del idioma.

Niños de risa. Es difícil de frenar el entusiasmo de los niños, pero algunas escuelas parecen manejar a silenciar la alegría de la infancia. Centro Educativo San José no ha cometido este error. En esta escuela primaria los niños estaban bien atendidos, pero riendo y sonriendo. Era obvio que entendían la disciplina, pero eran obviamente feliz de estar en la escuela.

Niños útiles. Cuando llegué por primera vez a un adulto con varios hijos. Yo no estaba seguro de su papel en la escuela (que puede haber sido uno de los padres), pero cuando le pregunté si hablaba Inglés, dijo, “No.” Al instante una chica joven a su lado señaló a uno de los profesores y indica que hablaba Inglés, entonces la chica corrió rápidamente a la maestra y la trajo a mí. Esta chica sabía que podía ayudar y lo hizo sin dudarlo. Eso me dice que la escuela promueve el pensamiento crítico que permite a los niños con la capacidad para responder rápidamente a una situación.

Personal Profesional. En los trópicos la temperatura es de cerca de 30 ° C (86 ° F) durante todo el año y los abrigos de humedad a su alrededor como una toalla húmeda. No hay aire acondicionado en esta escuela y cualquier brisa es bienvenida en el salón de clases. A pesar de estas condiciones ambientales, el personal de la escuela parecía y actuaba profesional.

Lo que aprendí durante mi visita me sorprendió. Los estudiantes tienen acceso a computadoras y tienen un ‘Room Tecnología “lleno de computadoras. No podría decir si los equipos estaban conectados a Internet; Sin embargo, no esperaba un 80 años de edad de escuelas públicas para tener docenas de computadoras de escritorio con monitores de pantalla plana.

Esta escuela está financiado por el apoyo del gobierno, lo que limita los recursos per / estudiante; Sin embargo, la mayoría de las escuelas en Panamá son privadas donde los padres pagan $ 1.500 a $ 3000 por mes para la matrícula.

Muchas escuelas en Panamá operan sesiones dobles con un grupo de estudiantes que asisten por la mañana y otra que asisten por la tarde. En esta escuela la sesión de la mañana a 7 de la mañana a 12 del mediodía, y la segunda sesión es de 12 del mediodía a 17:00.

Aunque la mayoría de las escuelas privadas están abiertas los doce meses del año, las escuelas públicas están en sesión de marzo a diciembre, y tienen descanso “verano” en enero y febrero.

Le pregunté acerca de la tarea y la participación de los padres y escuché lo que me esperaba. Una vez que los estudiantes salen de la escuela a la que no se espera que hagan los deberes y los padres no suelen participar en la asistencia al personal de la escuela. En un entorno de bajos salarios y largas horas de trabajo, los padres probablemente no tienen tiempo para participar en la educación de sus hijos.

Me dijeron que el mayor desafío es la enseñanza de Inglés a los estudiantes. El impacto de ser bilingüe es importante en la vida de un adulto que trabaja en Panamá, y en cualquier otro lugar. Es difícil de explicar que a un niño que sólo el encuentro con otro idioma es en la escuela.

Fue un placer conocer a los profesionales que están cambiando vidas todos los días por el cuidado por el futuro de los estudiantes en su escuela dedicada.

Thank you Apple!

08 Friday Aug 2014

Posted by Paul Kiser in Business, Communication, Customer Relations, Customer Service, Ethics, Information Technology, Management Practices, Opinion, Public Image, Public Relations, Technology

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account, Amazon, Apple, Google, Google Play, iPhone, iPod, iTunes, Kindle Fire, Music, music library, password, scam, security, security questions

Apple's end product without iTunes, a useless piece of technology

Apple’s end product without iTunes, a useless piece of technology

Recently I was freed of my Apple conflict. Thanks to Apple’s security policy regarding my iTunes account, I no longer use it for buying music.

Like most people I have always used a PC. Apple computers were interesting, but I was always leery of the Apple agenda. I did have iTunes and an iPod and purchased songs through iTunes for most of my musical entertainment.

A few years ago I was given a Kindle Fire for Christmas and I began buying some music from Amazon, but then I had a split music library. One with iTunes. One with Amazon. Fortunately, I quickly discovered that my Kindle Fire couldn’t handle storing my songs, apps, and movies in the Kindle, so that ended my brief affair with Amazon music.

Then last year I was introduced to Google Play. I found that with their service I could play all the songs from my computer on my Android phone. Still, a question remained about the iTunes service I’ve used since I transcended from CD’s to digital.

In this past year, Apple made the decision for me. Apple has created a password security process that is complex and leads the customer to being locked out of his or her iTunes library with no recourse but to start a new iTunes account.

Here’s the way the scam works. During a purchase of an iTunes product, Apple forces the customer into a convoluted process that requires her or him to change their iTunes password and answer a limited choice of possible questions about the customer’s childhood memories. For several months after the customer has been forced to go through the new password procedure Apple allows him or her to make purchases from iTunes without giving the new password. The customer has no cause to recall the password until sufficient time has passed to make the customer forget the new password

However, after six months or so, Apple will spring the trap and make the customer give the complicated password before a purchase. Upon failing to give the correct password, Apple then requires the customer answer the questions about their childhood memories, which are so lame that most people won’t remember the answers.

So, then you contact Apple and get help, right?

Contacting Apple’s “Support” is where you find out how deep the password rabbit hole goes. They will ask for your password. You already tried that and they will, surprise, surprise, also find you don’t know it. They will ask for the answers to the childhood questions. You still don’t know the answers. After that they will ask you for the original credit card number with which you set up your account  iTunes account. When you can’t produce that number, they will ask for the serial number of the first Apple product you owned. In my case, this is the 1st generation iPod that was recalled several years ago.

R.I.P. iPod

R.I.P. iPod

That’s it. Because you can’t answer any of their ridiculous questions they will tell you they can’t do anything more for you. You must set up a new iTunes account and the past digital downloads  must be repurchased.

So now I must thank Apple. I no longer have a conflict with my digital music libraries. Google Play is the best choice and I won’t be purchasing anything from iTunes.

I suppose that someone will file a class action lawsuit with Apple in a few years. Apple emails will probably reveal their strategy to make customers repurchase their digital libraries and a settlement of a few dollars per customer will be made while the attorneys make millions of dollars.

In the meantime, I will listen to ALL my songs I purchased through Google Play. 

Stop Using the Fahrenheit Scale

19 Monday May 2014

Posted by Paul Kiser in About Reno, Communication, Education, Generational, Government, Lessons of Life, Public Relations, Science, Technology

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Celsius, Centigrade, comfort, degrees, Fahrenheit, scale, temperature

I know you think it’s hard. We were taught temperature in the Fahrenheit scale. It’s all we know. Now forget it.

The problem in understanding the Celsius scale us that we try to convert Fahrenheit to Celsius, or the other way around and it becomes too confusing. I say it again, forget the Fahrenheit scale. It’s the best way to understand the Celsius scale.

Why? Because most of the time we only care about the temperature to know how to dress, so try this:

  • -20°C   – Why are you outside?
  • -10°C    – It’s really cold. Gloves and a  muffler with your winter coat.
  • 0°C      – It’s cold. You need a winter coat.
  • 10°C    – It’s cool. Jacket weather.
  • 20°C   – It’s comfortable. Maybe long sleeves.
  • 30°C   – It’s getting hot. Short sleeve and shorts.
  • 40°C  – It’s really hot. Find the nearest air-conditioned room.

That’s it. If you can count by 10’s you can understand the Celsius scale. Okay, I’ll let you see the corresponding temperatures in Fahrenheit:

  • -20°C   – Why are you outside? (-4°F)
  • -10°C – It’s really cold. Gloves and a  muffler with that winter coat. (14°F)
  • 0°C      – It’s cold. You need a winter coat. (32°F)
  • 10°C     – It’s cool. Jacket weather. (50°F)
  • 20°C   – It’s comfortable. Maybe long sleeves. (68°F)
  • 30°C    – It’s getting hot. Short sleeves and shorts. (86°F)
  • 40°C – It’s really hot. Find the nearest air-conditioned room. (104°F)

If it helps, just remember that 20°C is comfortable if there is no wind. Every 10° up or down from that temperature is going to be a significant change in comfort level. It’s that simple.

Okay, if you’re a cook, the Celsius scale is a little more challenging, but baby steps, baby steps.

Sinclair Opinion Survey is an Epic Fail of Research

09 Wednesday Apr 2014

Posted by Paul Kiser in About Reno, Branding, Business, Communication, Customer Relations, Customer Service, Ethics, Government, Government Regulation, Health, Honor, Management Practices, Opinion, Politics, Pride, Public Image, Public Relations, Technology, Traditional Media

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Affordable Care Act, Galen Institute, Grace-Marie Turner, Kevin Kuhlman, Kristine Frazao, KRNV, Manhattan Institute, MyNews4, National Federation of Independent Business, NFIB, poll, SBGI, Sinclair Broadcast Group, survey, survey design

Kristine Frazao

Kristine Frazao – SBGI Corporate News Correspondent

Kristine Frazao, National Correspondent for Sinclair Broadcast Group, Inc. (SBGI,) delivered another anti-government news story that was aired on Reno’s NBC affiliate, KRNV, on Monday night. Her stories tend to be one-sided, Fox News-type reports that are long on manipulation and short on facts.

But on Monday, April 7, she came armed with a new ‘”weekend online poll” conducted by her employer (Sinclair) and she was ready to prove that she finally had undisputable evidence to back up her report. 

The piece used two clips in three seconds of ‘people on the street’ comments, followed by a third man in an eleven second response in broken English:

“very, very,…ah,.. big…uhm…debt, …uhm,….and is growing exponentially”

It was fourteen seconds of everyone’s life that can’t be recovered. Then Frazao revealed her ‘data.’

The Online Poll Fiasco
Frazao probably doesn’t know that for a survey to be valid, there are certain standards that have to be met. One is that the group surveyed has to be unbiased. Most researchers use random survey techniques to prevent harvesting the opinions that represent a biased group. That involves the researchers, 1) selecting the survey participants and, 2) utilizing a scientific method that allows anyone in the population being surveyed to be selected.

For example, randomly calling people is not usually scientific because it only lets the people who have telephones to be surveyed. An online poll is almost always considered unscientific because it only represents those who have Internet, understand how to use a computer, and find the web page with the survey.

So how did Sinclair post this survey? It took me several hours to find it because Frazao offers no information about how the survey was taken in her story. I finally found it as part of a larger survey on mostly Fox News station websites. In Reno, the survey can only be found on KRXI, the Fox affiliate, not on KRNV, nor Sinclair’s other station, KAME.

That issue alone destroys the credibility of the survey, but it gets better.

Image by Paul Kiser taken from MyNews4 newscast

Which question do you answer?

The survey question is designed to ask two questions. First, do you trust President Obama? Second, Do you think the Affordable Care Act will improve your coverage? If a respondent doesn’t trust President Obama, then the answer is going to be ‘no’ to both questions regardless of what the person thinks about the second question. Since this survey was on Fox News stations, it’s actually surprising that anyone answered ‘yes’ to the question.

But it gets better still.

Frazao read out the results as they appeared on the screen.

Image by Paul Kiser taken from MyNews4 newscast

2 + 7 = 9, carry the 1…goes this advanced math is hard!

Did you catch the problem? Yep, the numbers add up to 90%, not 100%. My guess is that the ‘Maybe’ group is supposed to be 11%, but the fact is that Sinclair people didn’t recognize the error, and Frazao didn’t either.

Image by Paul Kiser taken from MyNews4 newscast

Anti-ACA crusader from Monday’s (7 April) news story

The rest of Frazao’s story brought out the usual conservative ‘experts.’ Grace-Marie Turner and her 19-year crusade against health care reform, wearing exactly what she wore for last week’s ‘expert testimony’ against the Affordable Care Act. Once again she threw out numbers that predicted doom and despair, but Turner had no supporting data .

Image by Paul Kiser taken from video of KRNV newscast 1 April 2014

From last week’s story…is she wearing the same….?

Frazao also presented Manhattan Institute chart of the United States showing the difference in health care insurance premiums for a 27-year-old, by State, before and after the Affordable Care Act. Of course, prior to the Affordable Care Act the 27-year-old might not have been able to get coverage, and the chart doesn’t account for government subsidies.

And the Manhattan Institute? Another conservative think tank. At least Frazao is consistent in her ‘experts.’

Frazao brought out another conservative for more doom and gloom. She introduces Kevin Kuhlman, of the National Federation of Independent Business (NFIB) by saying:

“Kevin Kuhlman with the National Federation of Independent Businesses (sic) says small businesses are already feeling it in their bottom-line.”

The only problem with that statement is that the provisions effecting businesses have been delayed until 2015, so how is the Affordable Care Act hitting the bottom-line in 2014?

Frazao does have one final person-on-the-street interview who praises the Affordable Care Act for the mental health benefits, but then Frazao ends by going back to her poll, and the ‘pessimism’ it shows about the future of Obamacare…the poll that doesn’t even add up.

NEXT:  What happened on Tuesday? Has KRNV decided to go back to responsible journalism?

Reno NBC News Station Runs Another Conservative-Laced Story

07 Monday Apr 2014

Posted by Paul Kiser in About Reno, Branding, Business, Communication, Customer Relations, Customer Service, Ethics, Government, Government Regulation, Information Technology, Management Practices, Opinion, Politics, Pride, Public Image, Public Relations, Technology, Traditional Media

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A Block, ACA, AEI, Affordable Care Act, American Enterprise Institute, biased, Chris Vanocur, Columbus, Fox News, Galen Institute, Grace-Marie Turner, health insurance, Healthcare, Joe Antos, Jon Lovitz, journalism, KRNV, KSNV, NBC, NBC News, Obamacare, Ohio, SBGI, Sinclair Broadcast Group, WSYX

Image b Paul Kiser

Is KRNV a Fox or NBC affiliate?

On April 1, Reno’s NBC affiliate, KRNV, has ran another biased ‘A’ Block (headline news) story attacking the Affordable Care Act (ACA) featuring a reporter from the Sinclair Broadcast Group (SBGI) network. This is at least the third incident of Fox News-type reporting on KRNV in less than a week. This report suggested that the most of the seven million people who signed up for health insurance under the Affordable Care Act already had insurance.  

As in the other biased news stories on KRNV, a non-local reporter presents an anti-government tirade. Chris Vanocur of the ABC affiliate, WSYX in Columbus, Ohio, one of Sinclair Broadcast Group’s 167 stations, starts out by saying:

“Seven million Obamacare new enrollees sounds like a lot, but…”

Image by Paul Kiser taken from video of KRNV newscast 1 April 2014

Grace-Marie Turner, crusader against healthcare reform

Vanocur then introduces Grace-Marie Turner, who has only one mission: oppose any change to healthcare’s broken free-market system. She founded the Galen Institute in 1995 to combat healthcare reform. According to her website, one of the key goals is to:

“Educate policymakers about the dangers that government control over the health sector pose to our economy and our society”

Turner clearly is dedicated to maligning anything regarding the Affordable Care Act. Despite her anti-ACA crusade, Vanocur refers to her as an ‘expert.’ Turner doesn’t hesitate to bear witness against the seven million new enrollees in Obamacare:

“Many of these, if fact, the great majority, are not newly insured people..”

Vanocur continues to say:

“Turner says only one-quarter to one-third of those who signed up didn’t have health insurance before.”

Turner claims to know that 25% to 33% of the seven million had insurance before and switched to Obamacare. She cites no study, nor does Vanocur offer any evidence of the source and/or reliability of the data. Rather, Vanocur offers another ‘expert’:

“…and she’s not the only one questioning the seven million number” 

Vanocur is referring to Joe Antos, his next ‘expert,’ of the conservative think tank, American Enterprise Institute For Public Policy Research (AEI.) Antos also claims to have reliable data on the new enrollees:

“It’s very likely that it’s no more than 1.5 million people who are actually new customers who were not already insured.”

Antos testifies that only 21% of the total enrollees had no insurance. Again, no source is presented for the ever dwindling number of previously uninsured. The only thing that kept this new story from becoming a Jon Lovitz sketch was Antos saying, “Yeah, yeah, 21%, That’s the ticket!”

Like other Sinclair generated anti-government ‘news’ stories (See articles on KRNV news stories of March 26 and March 28,) only one-side of the topic is presented and no data supports the claims made by the reporter, nor his sources. The irony is that on the same day, KRNV’s sister NBC affiliate in Las Vegas, KSNV, ran a locally produced news story on the ACA enrollment that discussed sign up issues, but kept a more balanced perspective.

NEXT:  How Sinclair Broadcast Group is using a FCC loophole to control multiple stations in one market. (Read article) 

Air Travel Teaches Us Not To Listen

24 Monday Mar 2014

Posted by Paul Kiser in Business, Communication, Customer Relations, Customer Service, Government, Government Regulation, Management Practices, Opinion, Politics, Public Image, Public Relations, Re-Imagine!, Taxes, Technology, Travel

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Airlines, airports, audio, FAA, Federal Aviation Administration, gate agents, gate announcements, PA, public address systems, public announcements

Zombies are real people forced to listen to airport/airline announcements

Airports and airlines are dedicated to teaching people how to not listen.

There are multiple studies, solid scientific research, on how humans respond to communication and how we best learn and retain information. Unfortunately, air travel offers the antithesis of everything we know about communication.

Outdated Audio Technology
Consider the airport. We have the technology for crystal clear sound in any announcement system. Visit a Disney property and you will hear clear announcements. Every word will be perfect with little or no distortion or hiss.

“Ladies and gentlemen, boys and girls…” 
Disneyland announcement

If we can do it in Disneyland, solely for entertainment purposes, shouldn’t airports invest in the same quality of public announcement (PA) system when it involves matters of even greater importance? PA systems designed to go into ceiling tiles suck. Maybe it’s time we considered a system designed for the airport environment of 2014, not the office building of 1960.

Zoned Out
Every gate at an airport is a different audio zone, and yet few airports have designed PA systems for this environment. Because most airports have overlapping seating at every gate, passengers for one flight could be sitting in any of three gate areas or standing out in the concourse area just outside of the gate. Few airports seem to understand this geographic distribution. Some airports limit gate announcements to one gate area, resulting in flight announcements to be missed by those passengers not in that gate’s audio zone. Other airports group multiple gates into one zone, so that passengers four of five gates away are hearing boarding announcements for every flight in the area.

Over Communication
The greatest sin of airports is over communication. It seems that airports have a perverse need to create ongoing, excessive, annoying noise. Do these sound familiar?

Please keep your bags with you at all times. Unattended baggage may be confiscated and destroyed.

The Federal Aviation Administration allows you to carry up to three containers of liquids, aerosols, and gels. They must be in a clear plastic bag and removed from your luggage for inspection. Please check with your airline for more information.

Do not carry anything in for anyone else….

I have heard these announcements and many more like them while waiting in the gate area. The gate area within TSA’s secure zone. Anyone in this area has been through the security check point and they and their luggage has been searched and cleared. None of these announcements make sense in an area where everyone has been declared safe to board a plane. They are just noise.

At the gate you will also hear multiple announcements by the gate agent. If there is any training involved of gate agents on how to make PA announcements it would not be apparent from my experience in air travel. Recently, I was waiting for a flight in the Newark, New Jersey airport. The longest period I counted without an announcement was nine seconds. Between the meaningless airport general announcements and the multiple gate agent announcements the passengers were bombarded with endless noise.

The Solution
There is important information that passengers need before they board their flight; however, it is impossible for passengers to determine important announcements for the noise generated in an airport. The remedy involves the FAA, Airport Authorities, and the airlines to reevaluate the purpose of airline announcements…actually they need to assign a purpose to their communications.

Better equipment is a must, and better training on how to effectively communicate information over a PA system. Another possibility is to run all announcements through a centralized public address system where boarding announcements would be made by one trained person who filtered information and determined what audio zones would hear it. 

There is another approach but it would involve a complete redesign of the concept of an airport. That’s not likely in an industry that took decades to determine that an iPod isn’t a threat to a plane’s avionics.

Earth’s Close Call of 2012

21 Friday Mar 2014

Posted by Paul Kiser in Crisis Management, Information Technology, Science, Space, Technology

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1859, 2012, Carrington Event, CME, Coronal Mass Ejections, Solar storm, Sun

The Blast of 2012: Doomsday that missed

The Blast of 2012: Doomsday that missed

Remember it was all going to end in 2012? Remember the movie? It didn’t happen; however, we almost were hit with a worldwide disaster that scientists are just now confirming.

On July 23, 2012, the a massive explosion took place on the Sun. It sent two coronal mass ejections (CME’s) at Earth’s orbit that were 10 to 15 minutes apart. After almost two years of analysis, scientists have determined that those events were near the magnitude of two CME’s in the Fall of 1859. During the 1859 solar storm auroras were seen as far south as Hawai’i and electrified telegraph wires that sparked fires.

Like the 1859 CME’s, the event of 2012, raced out from the Sun faster than a typical solar storm reaching Earth’s orbit the next day. Fortunately, Earth didn’t pass through that region of space for another nine days.

The CME’s did hit the STEREO-A platform in advanced Earth orbit. This satellite and it’s twin, STEREO-B monitors the far side of the Sun. Data from its encounter with the major storm suggests that had the CME’s hit Earth, anything with wiring would have been in danger of an overload from the magnetic energy of the storm. Transformers would have blown and virtually everything plugged into the grid would have experienced a massive power surge.

Fortunately, people have been planning for this possibility, which is why we now have multiple satellites monitoring the Sun’s every snap, crackle, and pop. Power and telephone systems based on wire transmission would be shutdown at the onset of a major solar storm. Unfortunately, that offers minimal protection for the consumer who would lose power, then be hit with a massive surge as wires became a conduit for the energy of the solar storm.

A miss is a miss, and nothing significant happened from the solar event. Still, it was a shot across our bow, and we should keep in mind that awareness of space activity is critical. It’s not paranoia if the universe is out to get us.

Hey Stupid, Privacy is Dead and Your Face is the Reason

31 Tuesday Dec 2013

Posted by Paul Kiser in Communication, Crime, Crisis Management, Customer Relations, Ethics, Generational, Government, Honor, Information Technology, Internet, Lessons of Life, parenting, Photography, Public Relations, Relationships, Respect, Social Interactive Media (SIM), Social Media Relations, Technology

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Anthony Weiner, Biometrics, face, Facebook, facial recognition software, Facial recognition system, Ohio, on line, Privacy, Twitter

Facial recognition software is the final nail in Internet privacy

Facial recognition software is the final nail in Internet privacy

Go ahead, just try to protect your privacy. Give up Facebook. Scoff at Twitter. Swear you’re going to never sign on the computer again. It is all useless.

Stick a fork in privacy on the Internet. There no such thing as privacy on the Internet, nor is there privacy off the Internet.

A girl decides to check up on her boyfriend. She happens to be an attorney in Ohio and has access to the State’s facial recognition software. She uses it to snoop on her boyfriend and other people her friends were dating. This was in 2008. Five years ago and she was using (well, misusing) facial recognition software that was meant for finding criminals.

It doesn’t matter whether you take the picture or post it. It doesn’t even matter if you knew you were in the picture. New Years Eve? Good luck in keeping your face out of every picture that people around you take. If your face shows up in a posted picture, it can be found and matched. 

Not only law enforcement is using facial recognition software. Casinos are using it. Some suggest that Disney is using it in their parks. Retailers are using it. Your significant other can buy it and download it today. If you want to see how deep the rabbit hole goes, watch this TED Talk on facial recognition software.

Anthony Weiner: Too bad it wasn't his face that got him in trouble

Anthony Weiner: Too bad it wasn’t his face that got him in trouble

There is no such thing as privacy. One more time. There is no such thing as privacy.

THE ANSWER
Behave. That’s it. Or at least know that if you don’t behave everyone will find out and it will be at the worst possible moment for you. People learn how to behave when they go out in public. The Internet is public. There is no difference.

10 Things To Decline From An Employer

09 Monday Dec 2013

Posted by Paul Kiser in Business, Communication, Customer Relations, Customer Service, Employee Retention, Ethics, Health, Honor, Human Resources, Information Technology, Internet, Management Practices, Pride, Privacy, Public Relations, Re-Imagine!, Relationships, Respect, Social Interactive Media (SIM), Social Media Relations, Technology, Tom Peters

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Affordable Care Act, benefits, company car, company cell phone, company email, Email, employment agreement, employment contract, free speech, Heath Benefits, Intellectual property, NDA, Non-compete, Pay for Performance, retirement benefits

No longer can anyone expect to build a lifelong career with one organization, nor is that considered healthy for the individual or the company. A person is now his or her own commodity. He or she must expect to build their own skills and reputation as an individual on the open market rather than as corporate employee number 8675309.

In this Brave New Working World a person should be prepared to say ‘no’ to antiquated elements of 20th Century employment, not only because they are inappropriate, but because they indicate that employer is unaware of their failure to be competitive in the 21st Century. Benefits and perks that were meant to tie a person to one organization no longer make sense in a world where ‘permanent employee’ has been replaced by ‘contract labor.’

Here are ten employment offers and requests that should be declined from an employer and cause you to re-evaluate your working relationship with a company:

No. 10 – Retirement Benefits
It should be obvious that any company offering retirement benefits either does not understand today’s working world or is trying to offer something that they know you will never receive. Better to have the money now and invest than pretend you’ll still be with the company when you retire.

The Company Email is always the company's to give or take away

The company giveth and taketh away access to your email

No. 9 – The Company Email Account
You many have to use the company email when corresponding with others in the company, but always ask yourself, “If the company decided to lay me off today and they ended my access to my email account, what information would I lose?” What about that email from the senior executive that ordered you to overcharge your customer? Every email sent to your company email account should be forwarded to a private account and blind copy any company emails you send to your private account. This protects you and the company from the unethical corporate manager.

No. 8 – The Company Car
When I was growing up my uncle worked for an oil tool business and he had a company car. I thought that was the coolest perk in the world. While it is a rare perk in today’s world, it should be declined in most situations. The problem with the full-time company car is that it becomes a liability if a better employment opportunity arises. Suddenly you’re faced with buying a new car in order to accept a better job.

The company cell phone comes with chains attached

The company cell phone comes with chains attached

No. 7 – The Company Cell Phone
Many people fail to realize what a company cell phone represents. It is a chain that ties the employee to the employer 24/7/365. A boss may hesitate to call a private cell phone, but have no problem calling the phone they are paying for at 3 AM. Many jobs require an employee to be accessible, but you are better off with your own phone than be indentured by a company cell phone.

No. 6 – Giving Your Employer Your Social Media Passwords
There are questions as to whether it is legal for an employer to demand an employee’s passwords to his or her Facebook, Twitter, and other Social Media passwords. The bottom line is that you do not want to work for a company that wants this level of control on your life. It will only go downhill from there.

No 5 – Restricting Free Speech (The NDA)
In an exercise with students in a graduate program, I purchased the fictional company they worked for and I was interviewing them to determine who to keep and who to let go. As part of this exercise I gave each of them an outrageous NDA contract (see Kco NDA) to sign. In almost every case, the Master’s program students signed it, most without question.

A company’s has a right to protect its reputation, but employers should be under the burden to gain the loyalty, trust, and respect of their employees so that they would not dream of talking smack about their workplace. If an employee is ready to bad mouth the source of their income then either the employer hired the wrong person, or the employer has failed to treat their employee as an important asset. In either case, it is the employer, not the employee who shoulders the burden of the failure.

No. 4 – Intellectual Property
If you have been consigned to produce something tangible for someone, then you have agreed to surrender it once it has been created and delivered; however, many companies are claiming ownership of any work done by an employee as their own intellectual property. Nothing could be more disrespectful to a human than to treat them as a machine that is only useful as a tree from which they pick and enjoy the fruit. A business that values their team would never have to be concerned about the issue of intellectual property because each team member’s work would be a source of pride and celebration. The important element in any organization is the person who creates the work, not the work itself.

Before you sign away your right to maintain ownership of your work you should ask if you want your give away your legacy of achievement to those who didn’t do the work?

The Affordable Care Act is emancipation for the worker

The Affordable Care Act is emancipation for the worker

No. 3 – Health Benefits
America has millions of people who continue to work for an employer primarily because they need or want the health insurance offered by the company. As an employer do you want people to only be working for you because of the health benefit perk?

The biggest impact that the Affordable Care Act will have on America is to free people to work for people they want to work for, not those who have the critical health care benefit he or she needs.

No. 2 – Pay For Performance
When someone attempts to quantify a job or project they sacrifice common sense for greed. The need to meet the measured goals forces an employee to ignore important aspects of work that can’t be measured or quantified. Pay For Performance assumes the Ends always justifies the Means, which is rarely true in the business world, despite what greedy executives and investors think. Almost always customer satisfaction is at risk under Pay For Performance standards because a customers true satisfaction cannot be measured by questionnaires, surveys, nor sales. In every case the wise employee will figure out how to exploit the system and defeat the true purpose of the evaluation tool.

Pay For Performance systems are lose-lose scenarios for everyone and a company that relies on them does not understand how to truly motivate and reward its team; therefore, you should avoid the trap they are setting for you, your customers, and themselves.

No. 1 – The NCA
The non-compete agreement or NCA is the one indicator that proves only fools work for the employer, and there are plenty of fools out there. You shouldn’t be one of them. 

An NCA basically eviscerates your career by not allowing you to continue working if you leave the current company. In today’s world that can be a death sentence. Your skills and experience are laid to waste by an NCA and you should never agree to it, nor should you consider working for someone who asks you to sign one.

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Other Pages of This Blog

  • About Paul Kiser
  • Common Core: Are You a Good Switch or a Bad Switch?
  • Familius Interruptus: Lessons of a DNA Shocker
  • Moffat County, Colorado: The Story of Two Families
  • Rules on Comments
  • Six Things The United States Must Do
  • Why We Are Here: A 65-Year Historical Perspective of the United States

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